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Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A.

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Page 1: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Virtual Intercultural Exchanges in the

Classroom

Brittany LehrElaine Clayton

American University, School of International Service, U.S.A.

Page 2: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Why interest in virtual exchange?

• Focus on facilitating intercultural understandings between peoples

• Coursework• Managing intercultural programs • Real-world experience via living abroad • Relevant internships and jobs

• Concluded virtual exchange is the future

• Found Professor utilizing virtual exchanges at American

Page 3: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Professor Needs & Rationale

Assistance with assessing all aspects of the exchange projects & best practices

• Undergraduate course in Intercultural Relations

Page 4: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Overview of Course

• Professor connects with schools in Bahrain, Tunisia & Egypt

• Technology: DVC equipment

• Choice in class project:• U.S. students choose to work with a student

group abroad in a business course

• Professor feels strongly about a hands-off approach

Page 5: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Current Assessment Procedure

Pre and Post Surveys

• Data collected from students for the past 5 yrs

• Trends can be seen in the data

Page 6: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

To meet new people/make new friends

To learn about the other group’s culture

To increase other’ understanding of one’s own culture

To improve language skills

Interest in this new type of project

For personal/professional improvement

Present our culture.

Why did students say they took part in this Virtual Communication project?

*Taken from IMI pre-semester survey 2009. Exchange with Bahrain.

Page 7: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

What did students anticipate to be most challenging?

This will be a very difficult project

I am nervous as I don't know other students

*

My grade depends on others from another culture

*

The technology in a Virtual project is unknown to me

Language and cultural differences will be very

hard to deal with.

*

*Taken from IMI pre-semester survey 2009. Exchange with Bahrain.

Page 8: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A
Page 9: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A
Page 10: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Perceptions – Pre Project

Page 11: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Perceptions – Pre Project

Page 12: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Analysis of Previous Methods

• Questionable surveys– how questions asked, what was asked, what was it testing?

• Literature review showed new best practices

• Need more student perspective both domestically and abroad

• May need to alter professor’s pedagogy and teaching methods

Page 13: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Capstone Project Investigation

Decided on a research project investigating:

• Pedagogy: using the students as stakeholders in the project analysis instead of just survey participants. • Rationale, why students sign up, Professor’s value on

how he conceptualizes virtual learning

• Realities: what is described to teachers abroad, project realities

• Instruments: what other technologies are used, is DVC enough

Page 14: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Pedagogy

• Professor’s perceptions• In-depth interviews with professor• Why utilizing virtual exchange?

• Real-world skills used in all sectors, Intercultural competencies, Comfort with new technologies

• Hands-off approach most successful – or is it?

• Student rationale for signing up• Survey students here and abroad – still being

approved• Interviews in-person and via Skype

Page 15: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Realities

• Description of project vs. project outcome• Interview Professors abroad• Determine best practices from participant

observation methods

• Cultural context of student values• Intercultural surveys given out to students before

and midway through exchange – TBD• Interviews

• Were Professor’s thoughts in-line with students’?• Compare and contrast interviews and survey data

Page 16: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Instruments

• Effectiveness of current technologies• Student surveys and interviews • Ask about types of technologies used

throughout the exchange• What comfortable with using inside and outside

of class

• What other exchanges are using• Academic articles• Exchange 2.0 outcomes• Virtual exchange organizations

Page 17: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Roadblocks

• Exchanges this semester will not begin until mid-February

• Approval of survey has been a grueling process!

• Connecting schedules with Professors and students both domestically and abroad are a challenge

• No conclusions as of yet, open to suggestions from the audience for other ways to investigate

Page 18: Virtual Intercultural Exchanges in the Classroom Brittany Lehr Elaine Clayton American University, School of International Service, U.S.A

Thank You!

• Elaine Clayton: [email protected]

• Brittany Lehr: [email protected]