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Virtual Employeeand

Business Financing Industry

Noon Dalton – Virtual Employees at your service

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Summary

We have several clients who deals in Business Financing and Factoring Loans to whom we assist on variety of activities which helps them to complete the underwriting and generate business.

Most of these clients are MCA (Merchant Cash Advance) Companies.

Multiple employees from Noon Dalton work at different levels of the general underwriting process, assisting each other to accomplish the goal.

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Major Activities We Perform Creating Package Entering Leads (Merchant Application) into CRM Quality Review Prior to Underwriting Fetching Required Docs online General Underwriting Generate Credit Report – Experian and ACRA Net Prepare Summary/ Underwriting Checklist for underwriters Searching new ISO lenders (Lead Generation) Sending Introduction emails to ISO Lenders (Email Blasting) Entering Prospect Leads in CRM Preparing Contracts

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Activities Described: Creating Package – We receive the merchant application, financial statements,

driving license and void check from the customers. We have to arrange and label the documents as per underwriting format and upload them in the CRM.

Entering Leads (Merchant Application) into CRM – We review the merchant application for required information and then enter the lead information in CRM.

Quality Review Prior to Underwriting– We go through the financial statements provided by customers and confirm with the underwriting guidelines. This is the first step to quickly review the package and filter the inappropriate packages.

Fetching Required Docs Online – For the packages which get selected, we fetch out the required documents online like SOS (Secretary of State) Certificate, Google Map for Address verification and Website content of the customer to verify company online.

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Activities Described - Continued

General Underwriting – In this step we scrutinize merchant’s documents to check the eligibility as per the underwriting guidelines provided by our clients and filter the inappropriate packages. We go through the financial statements and look for the details like the current MCA and their daily ACH payment, Average Ledger Daily Balance, Monthly Deposits, NSF (Non Sufficient Funds), OD (Over Drafts) and other charges and fees. We also enter all this information in the CRM.

Generate Credit Report – We generate credit reports of customers via Experian and ACRA Net.

Prepare Summary/ Underwriting Checklist for Underwriters – Once we are done with all the steps of general underwriting, we prepare a checklist/ summary for our underwriters, so that they can have a clear picture of the customer's financial condition and can do the extensive underwriting.

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Activities Described - Continued

Sending Introduction Emails to ISO Lenders (Email Blasting) – We send the introduction emails (mass emails) to the ISO lenders and other prospects using various email tools.

Entering Prospect Leads in CRM – As soon as we receive a positive response from any prospect, we add them as a prospect in our CRM with their complete information such as Name, Company, Title, Address, Email and Phone numbers.

Preparing Contracts – We prepare contract document as per template (on editable PDFs) provided by client.

Searching New ISO Lenders (Lead Generation) – We search for new leads such as new ISO (Independent Sales Organizations) lenders and MCA companies.

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Tools & Websites We Use:

Salesforce Adobe/ Nitro PDF Viewer and Creator Experian ARCA Net Google Maps US All State SOS Websites MS Office

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