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VIRGINIA’S OPTIONS COUNSELING

STANDARDS TRAINING

MODULE 4IMPLEMENTING AND FOLLOWING UP DECISIONS MADE AS A RESULT OF

OPTIONS COUNSELINGAugust 11, 2011

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OPTIONS COUNSELING STANDARDS TRAINING AGENDAMODULE 4

Implementing and Following Up DecisionsStandards, Section 3.3

10:00 a.m. Welcome and IntroductionsImplementing the Action PlanTermination of Options CounselingRe-engagement in Options CounselingRole PlayAssessing Individual Satisfaction Documentation RequirementsEvaluation of Options Counseling

11:30 a.m. Qs & As

12:00 Noon Working Lunch

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GOALS FOR MODULE 4

Implement the Action Plan and Follow Up

Assess Satisfaction

Document

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IMPLEM

ENTIN

G TH

E ACTION

PLAN AN

D

FOLLO

W U

PReferrals

Transition to Supports

Goals Met?

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GOAL #___ ACTION STEP/S

RESOURCESNEEDED TIME

RESPONSIBLEPARTY

ASSIST

FOLLOW UP

Standards Section 3.3(A)

REFERRALS

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TRANSITION TO SUPPORTS

REFERRAL/S MADE?

REFERRAL/S EFFECTIVE?

ADJUSTMENTS NEEDED?

Standards Section 3.3(B) 7

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GOALS MET?Once the supports are in place, the Options

Counselor shall follow up to determine the extent to which the individual’s goals have been met.

Standards Section 3.3(C)(1) 8

WHEN DOES OPTIONS COUNSELING END?

When the individual: no longer seeks support no longer has unmet goals after six months has not responded when contacted has exhausted appeals and termination is necessary

OR is dissatisfied and the Options Counselor has no further

alternatives available

Standards Sections 3.3(E)

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RE-ENGAGEMENT IN OPTIONS COUNSELING

An individual shall be re-engaged in Options Counseling at any point he or she indicates a desire to pursue additional support options.

Standards Sections 3.3(F)10

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JOE’S DILEMMA

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DO

CUM

ENTIN

G TH

E TIME

SPENT W

ITH AN

IND

IVIDUAL

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Individual support records shall bemaintained for each individualreceiving Options Counseling.

Standards Section 5.1 (A)

THE INDIVIDUAL SUPPORT RECORD

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When Options Counseling begins, the support record should already contain

information recorded by the staff member who determined the individual’s need for

Options Counseling

Standards Section 5.1(B)

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During Options Counseling, the Options Counselor has added more information to the support record.

Standards, Section 5.1(C) 15

IN FOLLOW UP, THE OPTIONS COUNSELOR ADDS

Date and time spent Follow up Decisions purpose/outcome implemented?

Supports received Satisfaction Goal status

Plan followed? Terminationdate/reason Reengaged? Why?

Standards Section 5.1(D)16

UNIT OF SERVICEA unit of service is defined as the number of contacts, and the time spent in hours or portions thereof, with and on behalf of each individual. The hours shall be recorded in 15-minute increments.

Standards Section 5.1(E) 17

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THE EN

D

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