virginia department of corrections’ our kanban journey
TRANSCRIPT
VIRGINIA DEPARTMENT OF CORRECTIONS’
Our Kanban
Journey
Andrea Ross, CSM, SA
Business Systems Analyst/Project Manager – Commonwealth of Virginia
Kanban Coach
Founder – Capital Kanban
Dialogue Skills Trainer/Coach
Twitter: @CapitalKanban
Email: [email protected]
Favorite Quote: A problem well stated is a problem half solved. Charles Kettering
Journey
Context is King
Cadence
Risk
Customer
~Culture~
And the Journey Begins
Establish the Baseline
45 Days
Tell me and I forgetTeach me and I may rememberInvolve me and I learn Benjamin Franklin
LKU 2 Day Training
Pain Points
Starting out
Praise the Board
Praise the Board
Praise the Board
Praise the Board
Results
22 Days
Retrospective Meeting
Change
Personal Work Displayed for the world to See
Metrics
Unhappy Fire Fighters
Unhappy C.A.V.E. People
Resistance
Hindsight
Turning Back the Hands of Time
http://limitedwipsociety.ning.com/page/lean-coffee
References