viral marketing, igniting the buzz

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How do you harness the power of viral marketing? Sallie Burnett has brought together industry leaders to share with you the secrets of leveraging Web 2.0 techniques to ignite the buzz from people passing on information, recommendations and referrals about your company to a wide, yet focused circle of acquaintances.

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Page 1: Viral Marketing, Igniting the Buzz

How to Ignite a Killer Viral Marketing Campaign

Page 2: Viral Marketing, Igniting the Buzz

How to Ignite a Killer Viral Marketing Campaign

• Sallie Burnett, President, Customer Insight Group• Jason Billingsley, VP of Innovation, Elastic Path• Bill Hanekamp, CEO, The Well, Inc.• Chase Norlin, CEO, Pixsy

Page 3: Viral Marketing, Igniting the Buzz

How to Ignite a Killer Viral Marketing Campaign

Page 4: Viral Marketing, Igniting the Buzz

Why Are We Here Today?• 89% of US adult Internet users share content with

friends, family and associates by email, and do so often.

• 63% of respondents share content at least once a week, and 25% share daily or almost daily.

• The emails are usually shared with more than one person, with 75% of respondents forwarding content to up to six other people.

Source: eMarketer Inc. 2008

Page 5: Viral Marketing, Igniting the Buzz

Defining Viral Marketing

• Viral marketing is consumer to consumer marketing that goes beyond just word of mouth.

• Viral marketing is about spreading your message through networks. Meetings, social networks, family gatherings, community groups, phone calls, peer pressure, media, email and blogs. Successful viral marketing is by persistence, passion and purpose.

Page 6: Viral Marketing, Igniting the Buzz

TYPES OF VIRAL CONTENT

What do the people want to see?

Page 7: Viral Marketing, Igniting the Buzz

Word of Mouth does not = ViralWORD OF MOUTH• Loses momentum

(Ripple)• Ongoing• Mostly Unplanned

VIRAL• Gains Momentum

(Tsunami)• Sporadic• Often Planned

Page 8: Viral Marketing, Igniting the Buzz

Humour

Office Max: Penny Pranks

Page 9: Viral Marketing, Igniting the Buzz

Passion

Winelibrary: Gary Vee on WLTV

Page 10: Viral Marketing, Igniting the Buzz

Shock/Disbelief

Blendtec: Will It Blend?

Page 11: Viral Marketing, Igniting the Buzz

Instructional

Folica: Hair How-to’s

Page 12: Viral Marketing, Igniting the Buzz

Fun

Office Max: Elf Yourself

Page 13: Viral Marketing, Igniting the Buzz

Remarkable

Zappos: Customer condolence

Page 14: Viral Marketing, Igniting the Buzz

Emotional

1-800-Flowers: Mother’s Day Video

Page 15: Viral Marketing, Igniting the Buzz

Opportunistic

Ice.com: Mr.Cupid

Page 16: Viral Marketing, Igniting the Buzz

ALWAYS REMEMBER!

• It does not have to cost a lot• It has to have an angle• Tie-in your brand or message• Proper seeding is often essential• Have FUN!

BTW – is it repeatable?

Page 17: Viral Marketing, Igniting the Buzz

Those funny-sounding Web 2.0 namescan seriously lower your marketing budget.

You have killer content.You have killer content.

Now what?Now what?

Page 18: Viral Marketing, Igniting the Buzz

10-100 new Web 2.0 companies daily10-100 new Web 2.0 companies daily

Page 19: Viral Marketing, Igniting the Buzz

Why social media?Why social media?

Page 20: Viral Marketing, Igniting the Buzz

Rule #1: Not predictiveRule #1: Not predictive

Page 21: Viral Marketing, Igniting the Buzz

We don’t see what failed.We don’t see what failed.

We only see the tip of the iceberg. The very few thatsucceeded. Since we don’t see the ones that failed, we really don’t know why the few were successful. If we did, we could predict future successes. Which we can’t.

Page 22: Viral Marketing, Igniting the Buzz

Rule #2: Experiment. A lot.Rule #2: Experiment. A lot.

Page 23: Viral Marketing, Igniting the Buzz

Step #1: Blog ItStep #1: Blog It

• Free software• Comment• Subscribe (RSS)• Share • Blog as Newsletter• Comment on Others

Page 24: Viral Marketing, Igniting the Buzz

Step #2: Post to FacebookStep #2: Post to Facebook

Page 25: Viral Marketing, Igniting the Buzz

Step #2: Post to FacebookStep #2: Post to Facebook

Post to other appropriate sites (don’t forget niche sites):

Page 26: Viral Marketing, Igniting the Buzz

Step #3: Post to YouTubeStep #3: Post to YouTube

Page 27: Viral Marketing, Igniting the Buzz

Step #4: Twitter ItStep #4: Twitter It

Page 28: Viral Marketing, Igniting the Buzz

Step #4: Twitter ItStep #4: Twitter It

Page 29: Viral Marketing, Igniting the Buzz

Step #5: Share ItStep #5: Share It

Page 30: Viral Marketing, Igniting the Buzz

Step #6: Track ItStep #6: Track It

search.twitter.com

Page 31: Viral Marketing, Igniting the Buzz

SummarySummary

Rule #1: Not PredictiveRule #2: ExperimentStep #1: Blog it. Participate in other blogs.Step #2: Post it (Facebook, YouTube)Step #3: Twitter itStep #4: Share itStep #5: Track it

Page 32: Viral Marketing, Igniting the Buzz

Igniting a Killer Viral Marketing Campaign

Page 33: Viral Marketing, Igniting the Buzz

Optimizing for Video Search Engines =

Free trafficContent exposureAd revenue

Page 34: Viral Marketing, Igniting the Buzz

How Do I Show Up Here?

Page 35: Viral Marketing, Igniting the Buzz

Get Discovered!

Add rich metadata(most video search today still based on metadata)

Push out RSS/MRSS and update frequently

Contact and submit to video search engines

Page 36: Viral Marketing, Igniting the Buzz

Got a Site? Run Video Search on it!

Private Label Video Search =

More searchesMore pageviewsMore ad revenue

More pages for Google to crawl

Page 37: Viral Marketing, Igniting the Buzz

Thank You!

Sallie Burnett, President Customer Insight Group, Inc. [email protected]

Jason Billingsley, Co-founder & VPInnovation Elastic Path [email protected]

Bill Hanekamp, Co-founder & CEO The Well, [email protected]

Chase Norlin, [email protected]

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