violence and the media andrew trotter obe qpm deputy chief constable, british transport police...
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Violence and the Media
Andrew Trotter OBE QPM
Deputy Chief Constable, British Transport Police
Chair, ACPO Media Advisory Group
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Violence and the Media
• No violence – no media interest
• Violence attracts media attention
• Exceptional violence - extensive media attention
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Why does it matter?
• Media coverage results in Government attention / intervention
• Professional media relations expected
• Public confidence
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Media Relations – a practical approachThe past• Lack of timely information• Police Spokesman – SIO or Gold Commander• Limited Access for the media on site• No regard for the needs of the media• Press were seen as an interference
This resulted in• Frustrated media• Trespassing on sites• Interviewing witnesses for information• Suspicious and often tense relationship
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Where we were?• Reluctant Spokesperson
• Poor Image
• No Consistent Message
• No Record of Briefing
• Unauthorised Briefings
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Media Demands• 3 Ms• Mayhem
– what’s happened ?• Mastermind
– how could it happen ?– analysis/experts etc
• Manhunt– who was responsible ?
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Ladbroke Grove• 5 October 1999• Head-on collision• Closing speed
130mph• 31 people killed• 400 injured
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Ladbroke Grove• Media RVP – Sainsbury's
Car Park • Separate Senior Officer
dedicated to needs of the media
• Regular briefings• Pooled media• International media• Fatality numbers
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Notting Hill Carnival• “Peaceful Carnival”• August 2000• 2 Murders• 45 Stabbings• 400 Serious Crimes
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9/11 Attacks
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Post 9/11 - Reviews• National Media Emergency Forum• London Resilience Communication Group
– Quick time information– Mass media– Co-ordinate response with other agencies– 9/11: ‘Implications for Communications’
• accreditation and access• information flow• logistics
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GOLD COMMUNICATION GROUP
GOVERNMENT’S GOVERNMENT’S NEWS CO-ORDINATION NEWS CO-ORDINATION
CENTRE (NCC)CENTRE (NCC)
COBRA
POLICE GOLD GROUP
Communication with Government
Emergency Services/
Other Agencies
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Putting the theory into practice
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London BombingsIssues• Media strategy• Blue light response• Scale of media interest• The Giuliani effect• Moving the story on
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Lessons learned• Preparation• Relationships• Transparency• Pundits v Official Spokespeople • Media Centres• Websites• 24 Hour Broadcasters Media• Foreign Media• Media GOLD Group
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ACPO Guidance –Media Relationship at Major IncidentPurpose• Maintain confidence• Support policing objectives• Keep public informed• Manage community impact
General Principles• Integration of
communications staff• Prioritise media relations• Consider internal
communication• Prepare and test in advance• Access to decision maker
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Public confidence – de Menezes
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Public confidence – Suffolk murders
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Citizen journalists
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The Future• Websites and new media• Advances in technology• Citizen journalists• Demand for information = more Pundits • Treat all media the same?• More scrutiny and legal challenge – need to get it right• Impact from global media• Greater partnership working with the media• Need to listen to their concerns and changing needs• Build on what already has been achieved
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G20