AR: 13.01 May 4, 2015 May 15, 2017 AMENDED

Animal Services Policy & Procedure Animal Services

PURPOSE:The purpose of Wakulla Animal Services is to protect both the public and animal’s health and safety; to promote and enforce the law; ordinances, and regulations pertaining to Animal Control, to promote pet owner responsibility and kindness to animals; to instill in the public, through education and by example, respect and compassion for animals; and, to protect the interests of animals, owners, and non-owners alike in such a way that the pet ownership is a simultaneous benefit to the owners and the pets without becoming a burden to the community.

CODE OF ETHICS:

As an Animal Control Officer, my fundamental duty is to serve the citizens; to enforce animal-related laws, ordinances and policies mandated by the State of Florida and Wakulla County; to protect the public from animals to the extent required for public health and safety; to balance the needs of animals, owners, non-owners, and the general public; and, to diligently prevent the inhumane and malicious treatment of any living animal.

I will be constantly mindful of the welfare of others; maintain calm in the face of scorn or ridicule and develop self-restraint. I recognize my position as one of authority to the extent designated by state law or county ordinance. I will strive to increase my knowledge, skills and abilities so that I may better serve as an officer. I will encourage and uplift my fellow Officers and co-workers, so that as a team we can be productive and effective in our efforts to address the needs of the citizens and animals of Wakulla County.

I will be exemplary in obeying the laws, regulations, ordinances and policies of the State of Florida and Wakulla County. I will endeavor to set a good example to the public and to my colleagues by the way I treat animals and carry out the functions of my position. Pursuant to exemptions specifically granted by Florida law, I shall not divulge information of a confidential or harmful nature to others that maybe confided in me or which I may observe in my official capacity, except when revealing such information is necessary in the performance of my duties.

ADMINISTRATIVE REGULATION DATE APPROVED:

SUBJECT: DEPARTMENT:

I will not act officiously or permit personal feelings, prejudices, animosities or friendships to influence my professional decisions and actions. I will enforce the law courteously and appropriately without fear or favor, malice or ill-will, without unnecessary force, and will never accept gratuities of any kind or amount.

I recognize the badge of my office as a symbol of public faith, and I accept and wear it as public trust. In all ways I will present myself as a professional, so that I represent the Wakulla County and Animal Services with integrity, credibility and dignity. I will do my best to represent the profession of animal control as humane, compassionate, responsible, responsive, and disciplined, because....I am an Animal Control Officer, proud of my service to my community and to the public and animals that I protect.

SECTION 1: GENERAL PURPOSE:

This policy and procedures is for the purpose of providing animal control staff with directives and guidance for the implementation of Florida and County law. The procedures and standard operating practices contained herein are considered sufficient guidance for employees in addressing common daily activities and problems; enforcement of state and local laws; delineate expected conduct of animal control staff; and, as a reference for employees to use when addressing issues of common occurrence.

Should an animal control employee encounter a situation not covered by this policy and procedure they should consult with the Director of Animal Services.

This policy and procedures do not supersede state or local law, should a conflict arise the following hierarchy shall be followed: state law, county law/ordinance, county policy and procedures.

AUTHORITY

· Section 823.15, Florida Statutes· Chapter 828, Florida Statutes· Chapter 6 of the Wakulla County Code of Ordinances, as it may be amended

REFERENCES· Chapter 119, Florida Statutes

· Wakulla County 2012 Personnel Policy and Procedures Manual, as it may be amended.

TERMS, ACRONYMS, AND DEFINITIONS

When submitting reports to the court or preparing for public review, remember that terms, abbreviations, acronyms and initials commonly used in professional animal control operations are unfamiliar to the public and can be confusing as well. In such reports always spell out the full word or phrase and avoid using acronyms, initials and abbreviations. Section 2.18 provides a list of common terms, acronyms and definitions.

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SECTION 2: STANDARD OPERATING PROCEDURES FOR ANIMALS:

SECTION 2.1 ANIMAL IDENTIFICATION

2.1.1 It is the responsibility of all staff to become knowledgeable about breed, sex and color identification of dogs, cats and other animals handled by Animal Services.

2.1.2 Staff will make every effort to correctly identify and correctly spell the names of the different breeds of animals that may be handled. The accurate spelling and coloration of most breeds is listed at length in the National Animal Control Association Training Guide.

2.1.3 CATS, below are some of the more common breeds and color combinations that may beencountered:

a. Siameseb. Himalayanc. Persiand. Havana Browne. Abyssinianf. Burmeseg. Russian Blueh. Manxi. Chinchilla

If unable to identify a specific breed, use:

a. DSH - domestic short hairb. DMH - domestic medium hairc. DLH - domestic long hair

d. Calico is black, orange and white patchese. Pastel Calico is gray, peach, white patchesf. Tortoise Shell (Torti) is black with orange stripes or spotsg. Brown Tabby is brown with black stripesh. Gray Tabby is gray with black stripesi. Silver Tabby is silver gray with black stripes and white undercoatj. Orange Point is white with orange ears, tail and pawsk. Seal Point is cream with dark brown ears, tail and pawsl. Blue Point is white or silver with gray ears, tail and pawsm. Russian Blue is very deep gray all over, sometimes a little whiten. Tabby Point is cream or white with striped ears, tail and paws

2.1.4 DOGS, for breeds and color descriptions the American Kennel Club website should be consulted, located at www.akc.org .

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2.1.5 Generally, the breed most obvious will be listed first, for example, a black dog with wiry hair, a large body, and a Lab face would be listed as a Labrador mix, although it may also be an Airedale cross or other breed. Note whether the dog appears to be a mix by using an “X” after the name of the predominant breed, for example, Labrador X. Include other breeds that the dog appears to be mixed with, if they can be identified.

2.1.6 In listing coloration of dogs, always list the predominant color first, noting additional colors and odd characteristics, such as graying muzzles, white feet on a black dog, eye patches, etc.

SECTION 2.2 ANIMAL WELFARE GROUPS

Animal Welfare Groups are animal adoption centers, humane societies, and other animal organizations with the mission and function of taking in and fostering animals which are owner surrendered or abandoned, and finding loving, caring permanent homes for the animals.

2.2.1 Only approved employees or volunteers of an Animal Welfare Group registered with WAS can acquire ownership of an animal by a Transfer Agreement, included in the appendices and available from WAS.

2.2.2 Any Animal Welfare Group wishing to be certified with WAS must provide a copy of its Articles of Incorporation and if applicable its IRS 501-c-3 tax status and properly complete and sign a Transfer Partner Application.

2.2.3 WAS may register multiple qualified Animal Welfare Groups to ensure that as many animals as possible are adopted by families and individuals.

2.2.4 WAS has the right to approve or deny registration of any Animal Welfare Group or to revoke registration at any time without notice.

2.2.5 The Director of WAS will approve or deny registration and notify the Animal Welfare Group. Upon approval, the Animal Welfare Group will be notified of registration and requested to sign an Agreement before any animal transfer shall take place. A file will be established for each registered Animal Welfare Group and include these documents and kept on file at WAS.

2.2.6 A list of all Animal Welfare Group denied registration shall be maintained.

2.2.7 A registered Animal Welfare Group taking control of any animal in the care of WAS shall understand that most animals have unknown history and have been in a shelter environment and that WAS cannot ensure that animals were not exposed to pathogens, parasites, viruses, etc.

2.2.8 WAS at its discretion may:

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a) Identify any animal that qualifies for transfer to a registered Animal Welfare Group. An animal that qualifies for transfer for the purposes of this procedure are defined as an animal with a no “hold” status and is legally county property, and does not exhibit any behaviors or medical issues that deem it unsuitable for adoption unless disclosed by WAS to Animal Welfare Group interested in adopting the animal.

b) Reserve the right to set a limit on the number of animals transferred to any one Animal Welfare Group.

c) Microchip animals transferred from its care.

2.2.9 Animals will not be transferred during “hold” status (stray, bite, ACO initiated), unless special arrangements have been identified and documented by the Director of WAS.

2.2.10 No member, volunteer or employee of an Animal Welfare Group can transfer an animal from WAS if the intent is to keep the animal in lieu of adopting it out, unless approved by the Director of WAS.

2.2.11 No animal shall be transferred from WAS to a registered Animal Welfare Group until the individual animal Transfer Agreement is signed. Once the individual animal Transfer Agreement is signed and the animal is removed from the WAS premises, the Animal Welfare Group shall take full responsibility of the animal, which includes but not limited to the animals safety, medical, care and welfare.

2.2.12 Animals transferred from WAS to an Animal Welfare Group will be sterilized prior to adoption, unless a vet has exempted the animal from sterilization and only for extraordinary medical reasons. If sterilization is required, the Animal Welfare Group is responsible for sterilizing.

2.2.13 WAS reserves the right to exercise home or premises visits for the purpose of determining the quality of care of the animals.

SECTION 2.3 ANIMAL ADOPTION PROCESS Animal Adoption Services is an important service and responsibility of Animal Services. The purpose this policy and procedure, Part 3: Animal Adoption Services, is to ensure equity among adopters and regulate future adoptions at Wakulla Animal Services. WAS’s goal is to increase durable adoptions to responsible animal owners. Accordingly, WAS will regulate adoptions to guarantee the best outcome for the greatest number of adoptable animals.

2.3.1 Only animals identified as “adoptable” may be adopted. Animals that would be considered “un-adoptable” includes but is not limited to the following: those under eight (8) weeks, wolf, coyote and bobcat hybrids, animals identified as “un-adoptable” after receiving a behavior assessment, those animals declared dangerous, animals that have not been behaviorally or medically assessed by the Animal Care Staff, wildlife, animals that are held for a stray period, bite quarantine, or other animal control holding periods, any animals classified by FWC as prohibited without proper permitting.

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2.3.2 An applicant may pre-qualify for adoption in advance, by submitting a Pet Adoption Questionnaire via mail, e-mail, facsimile, or submittal in person. Qualification can also be determined over the phone, after the submission of a completed Pet Adoption Questionnaire. However, no applicant may complete an adoption by these means. Every applicant must be physically present to complete an adoption; WAS will not reserve or hold any animal for any applicant. Only WAS’s director may make exceptions.

2.3.3 In the event the identified animal is not sterilized, adopters may not take immediate possession of the adopted animal and shall choose a Participating Veterinary Clinic from a list provided by WAS, for rabies vaccines, micro-chipping, medical examination, fecal and sterilization. WAS staff shall phone the selected veterinary clinic and schedule an appointment on the next available business day.

2.3.4 WAS maintains a list of veterinary clinics that have agreed to perform sterilization at a discounted rate. The Participating Veterinary Practice’s letter describes the expected clinical services and approximate costs. Other costs may be applied and paid to the chosen veterinarian, if the animal requires further treatment(s). In compliance with Florida Statute § 823.15, all adopted dogs and cats must be sterilized. WAS also requires rabbits to undergo sterilization surgery. A Sterilization Deposit must be paid to WAS if the animal is unaltered at the time of adoption. Sterilization shall occur within thirty, (30) days of adoption or prior to sexual maturity in accordance with Florida Statute § 823.15. The full amount of the deposit shall be reimbursed to the adopter when sterilization has been completed and proof is submitted to WAS. Once the veterinarian performs the clinical and surgical services, the veterinary fees collected from the adopter and paid to the individual clinic, shall not be reimbursed to the adopter and may be kept by the Participating Veterinary Practice, even if the animal is returned to WAS within thirty (30) days of its adoption.

2.3.5 Applicants must be eighteen (18) years of age or older.

2.3.6 All applicants must have a valid driver’s license, a DHSMV (Department of Highway Safety Motor Vehicle) State Identification Card, or Passport to complete an adoption. A copy of the driver’s license must accompany adoption paperwork.

2.3.7 Every applicant shall complete a Pet Adoption Questionnaire in its entirety as a prerequisite for an adoption. All information given must be true and valid.

2.3.8 The adopter is allowed to leave WAS with the adopted pet if the animal is sterilized or following management approval with an adequate deposit. The amount of the adequate deposit is at the discretion of the approving manager and shall exceed the standard deposit. The adopter must ensure that a licensed veterinarian examines the pet within seventy-two (72) business hours of taking possession of the animal to ensure the animals overall health. The veterinarian chosen for future medical needs of sterilized animals shall be documented in WAS’s database.

2.3.9 All dogs and cats adopted from WAS shall be implanted with a microchip.

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2.3.10 Every adopted animal must receive a health assessment before the adoption process is complete. If the results of the assessment reveal a serious health threat for the animal or human populations, the adoption shall be denied. However, at the discretion of a member of the WAS management team, certain animals that suffer from treatable illnesses may be adopted when the adopter accepts the inherent responsibility and consents to provide necessary care.

2.3.11 Live animals adopted from WAS and no longer wanted by the adopter may be returned to WAS within thirty (30) calendar days after taking possession of the animal to apply for a full refund or credit of the adoption fee, or the exchange for another animal of equal or lesser value.

2.3.12 On or after the thirtieth (30) calendar day, any adopted animal can be relinquished back to WAS; however, no refund or credit of fees will be issued, nor the exchange for another animal.

2.3.13 If the animal dies within the thirty (30) calendar days of the adopter taking possession of the animal, the adopter may apply for a refund, credit or exchange. The adopter of an animal that has died may choose to return the animal’s body to WAS or send WAS a confirmation letter from a licensed veterinarian or a notarized letter that authenticates the death of the adopted animal to obtain a full refund or credit of the adoption fee. No refund of the adoption fee will be given if the animal dies within the prescribed time frame due to negligence or if animal was euthanized for any reason other than medically recommended by a licensed veterinarian.

2.3.14 No animal may be given as a gift to individuals that reside at a different address than the adopter. If the adopter wishes to give an adopted animal as a gift to a member of their household, the adopter will be held responsible for specifications outlined in the adoption contract.

2.3.15 A person who meets the requirements of adoption cannot adopt an animal for another person living at a separate residence.

2.3.16 In accordance with this policy, WAS reserves the right to deny any person the opportunity to adopt an animal from WAS.

2.3.17 The adopter is responsible for providing all care and supplies needed to keep the animal(s) healthy and in a sound environment. WAS does not reimburse any fees including but not limited to: medical, surgical or any other treatment fees that might occur at any time after the adoption.

2.3.18 All pets shall be adopted as companion animals. Dogs may be adopted as working or service animals only when the primary function is as a companion animal. No pets shall be adopted for the sole purpose of being a work or service animal, including but not limited to: a guardian, hunter, mouser, or a racer or for use in sport or competitive activities outside of legitimate obedience and agility trials. No animals

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intended for use in any fashion of blood sport training or participation shall be adopted from WAS. No cats or dogs intended as breeding stock shall be adopted from WAS. No animals adopted from WAS shall be used for vivisection, experimentation, ritualistic sacrifice, or for commercial purposes.

2.3.19 WAS reserves the right to send a staff member or designated volunteer to inspect the premises of the applicant where the animal will be kept before the adoption is granted. WAS also reserves the right to deny an adoption if the premises are found unsuitable for the type and temperament of the animal.

2.3.20 WAS reserves the right to call the applicant’s veterinarian for reference prior to granting an adoption. An applicant may be denied if other pets have not been sterilized or if it is documented that medical care was declined after it was recommended by the veterinarian for previous pets.

2.3.21 WAS does not routinely transport sterilized adopted animals to veterinary clinics However; WAS reserves the right to transport any adopted animal to a veterinarian in the event the animal becomes ill, while still in WAS’s care, at the adopter’s request. Once the adopted animal has been transported, all costs associated with medical treatment are the responsibility of the adopter and the adopter shall arrange to retrieve the animal from the clinic the animal was transported.

2.3.22 All sterilized adopted animals must be removed from WAS’s care and into their adopted homes by the close of business the same day that the adoption process occurs. Adoption fees shall be collected when the adopter is prepared to remove the animal from WAS’s care.

2.3.23 WAS reserves the right to place the animal for re-adoption if the adopter fails to remove the animal from WAS’s facility the day of the adoption.

2.3.24 If an applicant intends on moving within one month of the adoption, WAS reserves the right to inquire about the new residency. WAS may request landlord or home ownership information to ensure the animal may accompany the adopter to the new residence.

2.3.25 All dogs receive an A.D.O.P.T. behavioral assessment prior to being available for adoption. WAS reserves the right to deny any adopter who cannot meet the criteria/parameters established by WAS, which were obtained from performing the behavioral assessment.

2.3.26 A Medical Behavioral Waiver must be reviewed with the adopter and signed with each adoption. Adopters electing to adopt:

· a dog that has tested positive for heartworms· any animal with respiratory illnesses· any animal with skin, ear, or any other illness noted prior to or subsequent to

adoption, shall agree to have the animal treated by a licensed veterinarian.· behavioral issues

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2.3.27 Upon management approval an adoption pending may occur under the following circumstances:

· The potential adopter currently has unaltered animals in their residence, and the animal the adopter is inquiring about is unaltered. This animal will become a pending adoption for sterilization.

· The adoption is pending an animal control fence check as a pre-requisite to adoption, due to concerns regarding the Adoption Questionnaire (fenced-outside) or prior known history of the animal or potential adopter.

· Unaltered pure bred animals. These animals will become pending adoptions until the animal is sterilized.

· Animals in heat or suspected pregnant animals at the time of adoption. These animals will become pending adoptions until the animal is sterilized.

· Potential adopters who do not agree with sterilizing animals. These animals will become pending adoptions until sterilization is complete.

· Potential adopters who reside outside immediate neighboring counties wishing to adopt an unaltered animal. These animals will become pending adoptions until sterilization is complete.

· Other reasons not identified, must have managerial approval. Pending adoptions shall not exceed five (5) days. If the adopter fails to return to WAS to complete the adoption by close of business of the fifth day, the adopter forfeits their adoption rights to that particular animal and the animal becomes available for re-adoption.

2.3.28 WAS does not support and may deny adoptions under the following circumstances:· de-clawing cats and permitting the animal as an outdoor pet.· dogs that will be chained outside or allowed to free roam.· dogs that will be kept in conditions that violate local City/County Ordinances· applicants with objectionable history in WAS’s database (i.e. cruelty cases, animal

control issues/violations, adoption or adoption contractual violations, incomplete sterilizations on previous adoptions, multiple owner surrenders, etc.).

· Individuals owning five (5) or more dogs and/or cats prior to adoption, without current veterinary history on the majority of animals already owned.

2.3.29 All adoption applicants shall comply with all of the terms outlined in the Animal Adoption Contract.

2.3.30 In accordance with section 838.20, Florida Statute, all adopted cats, dogs, and ferrets four months of age and older shall receive an inoculation against rabies by a licensed veterinarian or when advised and scheduled by your pet’s veterinarian. Chapter 6 of the Wakulla County Code of Ordinances requires that the rabies vaccination tag shall be displayed about the dog or cat’s neck at all times.

SECTION 2.4 ADOPTION FEES

2.4.1 Methods of payments accepted are: American Express, Visa, MasterCard, check, money order or debit card. Cash is not accepted.

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2.4.2 Special adoption event pricing varies and will be announced prior to each event.

2.4.3 Standard Adoption Fees: $150.00 for dogs, $100.00 for cats.

2.4.4 Sterilization Deposit: $50 per pet

SECTION 2.5 BITE INVESTIGATIONS

2.5.1 Investigation and Reporting

a. When WAS is notified of an animal bite it shall investigate and report on the incidence in accordance with Chapter 6 of the Wakulla County Code of Ordinances, as it may be amended, and these policies and procedures.

b. All bite reports shall be completed using the Animal Bite Form (OH 4042) form, see the Appendix for a sample form.

c. All bite reports are assigned a unique number based on the date of the report, not the incident. The first four letters are the year, followed by a hyphen (-), the next four letters are the month and day, adding a zero (0) if the month or day are single digits. For example: December 1, 2013 would be recorded as: 2013-1201. If there are multiple bite reports on the same day, the next report would be recorded with a “2” or the next sequential in parenthesis. For example: December 1, 2013, bite report number two would be recorded as: 2013-1201(2).

d. A properly, fully completed report shall be faxed to the Wakulla County Health Department (Health Department) no later than twenty-four (24) hours after the bite investigation is completed. The Animal Control Officer completing the report shall note in the upper right hand corner of the report the date and time the report is faxed to the Health Department.

e. Reports of wildlife exposure cases requiring a 45 or 180 day quarantine period will be filed in the date of release file. The report shall be properly marked to indicate it is an extended quarantine observation.

f. All properly completed and closed out reports with the supporting documentation shall be filed in the Bite Report Book by month of exposure.

g. Bite reports contain medical information that is protected by HIPPA (Federal Health Insurance Portability and Accountability Act), and victim information in bite reports is protected under HIPPA. Original reports are not to leave the WAS Office, only photo copies may leave the office and only for official need or use. Bite reports are not to be released even if a public information request is made, until protected information is redacted in accordance with Florida Law.

2.5.2 Loose Animals. Animal Control Officers shall respond to reports of loose animals by patrolling the area where the animal was reported and setting a trap for the loose

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suspect animal.

2.5.3 Impoundment/Quarantine

Any domestic animal that bites or scratches a human must complete a ten (10) day quarantine, whether the animal is current on the rabies vaccine or not.

a. If the animal is current on the rabies vaccine, the animal may be quarantined at the owner’s home in Wakulla County. The owner must sign a Home Quarantine Agreement in the presence of a witness.

b. If the animal is not current on the rabies vaccine, the animal must be impounded and complete the quarantine at the Animal Shelter for observation.

c. Any animal under a bite quarantine may also complete the quarantine at a licensed veterinarian’s office within the County, at the owner’s expense.

d. The owner of the animal being impounded/quarantined at WAS shall sign a release (see Appendix B). The release shall be filed behind the Petpoint Kennel Card.

e. The Petpoint Animal ID number shall be written at the top of the report and a copy of the kennel card, complete with a photo, shall be placed behind the bite report.

f. The animal’s current rabies certificate shall be filed behind the closed bite report in the Bite Report Book.

g. A laminated “BITE QUARANTINE” sign shall be placed on the cage of the animal in plain sight for the duration of the quarantine period.

h. The Animal Control Officer completing the initial report for an impounded/quarantined animal is responsible for the release of the animal. If the Animal Control Officer out at the end of the quarantine period, the Animal Control Officer should ensure that another Animal Control Officer or the WAS Director is advised to notify the animal’s owner.

i. All fees for impound, boarding, and care shall be paid in full by the animal owner before the animal is released.

2.5.4 Citizens with questions about the rabies virus exposure to humans shall be referred to the Health Department, Environmental Health unit.

SECTION 2.6 CHEMICAL IMMOBILIZATION AND CAPTURE

2.6.1 WAS does not have an Animal Control Officer certified in the use of chemical immobilization and capture and, therefore this method of capture is not practiced. Should an Animal Control

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Office become certified in chemical immobilization standard operating procedures will be developed.

2.6.2 The Leon County Animal Control (LCAC) shall be contacted should a situation exist where chemical immobilization and capture is essential to public safety and that of the animal. The LCAC telephone number is: 850-606-5400.

SECTION 2.7 EUTHANASIA OF ANIMALS

2.7.1 All euthanasia shall be performed in the euthanasia room, except when there are safety concerns for staff or the animal.

2.7.2 Every effort shall be made to calm the animal and to make the process as peaceful as possible for the animal and staff.

2.7.3 The animal’s kennel card will be with the ACO, confirm photo on kennel card is the animal and double check the review date if animal is on stray hold.

2.7.4 Check the lost and found list to see if animal matches description of any missing animals. If there is a match, attempt to contact potential owner.

2.7.5 Scan the animal for a microchip. If a chip is found, exhaust every effort to find owner. Document attempts in outcome memo in Petpoint with dates, times, phone numbers, e-mails of attempted contact.

2.7.6 Draw fluid into syringe. Change to new needle. Write amount of SP on kennel card before injecting. Note type of injection (IP, IV or IC).

2.7.7 No IC until animal is unconscious with no corneal reflex.

2.7.8 If IC shot is required, document additional SP drawn on kennel card before injecting the animal.

2.7.9 Use stethoscope to determine there is no heartbeat.

2.7.10 For dogs, bag with heavy duty black trash bags and place in freezer.

2.7.11 For cats, double bag white trash bags and place in chest freezer in ET room.

2.7.12 Properly discard used needles in “SHARPS” container.

2.7.13 Rinse syringe with fresh water for reuse or throw unusable syringes in trash can.

2.7.14 Lock FP solution in black safe on wall.

2.7.15 Disinfect table, leave room clean.

2.7.16 Lock ET room.

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2.7.17 Complete the ET Log: Enter date, animal identification number, circle species, enter outcome number, circle yes or no for microchip found, enter reason for ET, enter amount drawn and injected, enter injector initials and holder initials. If no holder, enter a dash “-“.

2.7.18 Enter the euthanasia in Petpoint, record outcome number.

2.7.19 Place kennel card in box under supervisor’s desk.

SECTION 2.8 FEEDING AND KENNEL CLEANING FOR DOGS AND CATS

2.8.1 Feeding of DOGS

a. Underweight adult dogs and puppies should have suitable food available at all times.

b. Senior and juvenile dogs should be fed soft canned food.

c. All other dogs should be feed daily one (1) orange scoop of food shall be distributed per bowl, per dog.

1. Allow each dog 45 minutes to eat.

2. If the dog has eaten all of its food after 45 minutes, it is to be given one (1) more orange scoop.

3. If the dog has not eaten all of it food after 45 minutes, it is not to be given any more food. Any food remaining in the bowl at the next feeding is to be discarded and fresh food provided.

2.8.2 Feeding of CATS

a. Underweight adult cats and kittens should have suitable food available at all times.

b. Senior and juvenile cats should be fed soft canned food.

c. All other cats should be feed daily by filling each kennel container 1/2 to 3/4 with fresh food. Any leftover food should be discarded into the leftover barrel.

2.8.3 DOG Kennel Cleaning

a. The following standards are to ensure uniform, safe practices are followed as it pertains to animal kennels. This procedure is intended to be used when cleaning all kennel areas, i.e., that is anywhere dogs are kept and includes shelter runs, puppy or kitten pens, pet houses, kennels, sick dog or cat and quarantine areas, etc.

b. A walk through of all kennels areas should be completed daily and prior to initiating clearing. The daily walk through is intended to document any animals that appear lethargic, present abnormal stools, vomit or urine. In addition, document any animal’s that exhibit nasal or ocular discharge or that have not eaten food from the previous feeding.

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c. Appropriate attire shall be worn while cleaning kennels and animal areas. Minimum apparel shall include long pants and water proof boots. Optional items available are disposal ear plugs, respirators, latex and latex free gloves.

2.8.4 Cleaning Dog Kennels and Areas

a. Equipment needed includes a hose, hydrofoamer (container with lid, spray nozzle, on/off valve and easy connection end), 13 gallon garbage bags, two (2) buckets, squeegee, pooper scooper, and leashes.

b. All of the items listed above are to be collected and taken to the areas to be cleaned.

c. One bucket should be lined with a 13 gallon garbage bag intended to hold animal excrement, hair, dog food, or any other debris scooped or collected from the kennel floor.

d. One bucket is used for a cleaning solution of approximately one gallon of diluted Parvocide or bleach solution. The pooper scooper should be cleaned in the cleaning solution and rinsed between uses.

e. The Hydrofoamer is used for cleaning the kennels. Prepare the Hydrofoamer by ensuring that there is an orange dilution metering tip connected to the underside of the hydrofoamer lid. The orange tip equates to four (4) ounces of chemical per gallon of water (1:32), which is sufficient for bleach and Parvocide. Next, fill the Hydrofoamer with the appropriate undiluted chemical, DO NOT ADD WATER.

f. Before proceeding to cleaning kennels:

1. Unlock cages/kennels on the front sides (the side with the bowl holders).

2. Using the pulley (that controls the position of the guillotines), located on the front side of the cages/kennels, life each door and secure the dog by gently releasing the pulley causing the dog to be isolated on the front side.

3. Return to the outside of the kennels (back side); this is where the cleaning process will begin. Unlock all of the backsides of the cages.

4. Open all of the kennel doors on the back side, unless there is a sign indicating that the dog can open the guillotine. In the event an animal can open the guillotine, leave the kennel door shut.

g. Once the dogs are secured and kennels open begin cleaning the kennels using the scooper and garbage bag lined bucket. Scoop all of the animal waste, hair, leaves, food and any other debris from the kennel floors and place the debris in the garbage bag lined bucket. Be sure to dip the scooper set (both pieces) in the budget with the bleach solution between uses.

h. After all debris and toys are removed from the kennel, use the hose and nozzle to rinse the kennels with plain water to loosen debris and prepare the floor for the chemical cleaning using the Hydrofoamer. Studies have proven that the effectiveness of chemicals on top of organic matter (feces, hair, food, etc.) is significantly decreased. Therefore, it is important and significant

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that the surface be cleaned and hosed well, removing the majority of organic matter before applying chemicals.

i. After rinsing the kennels attach the Hydrofoamer to the end of the hose, and spray the chemicals on the all surfaces of the kennels, including the guillotine, walls, floors, walkways and cage doors. All surfaces that the animal may come into contact are to be saturated.

j. Leave the chemical solution on for a minimum of ten (10) minutes according to the manufacturers recommendations to maximize the chemicals effectiveness. IMPORTANT: the kennel surfaces must remain wet for the full ten (10) minute period. If any area dries, it must be re-sprayed with the chemical and allowed to soak for a full ten (10) minutes, remaining wet.

k. After the full ten (10) minutes has passed for optimal chemical saturation, remove the Hydrofoamer from the hose. Using the hose with the nozzle attached begin spraying the kennel with clean water beginning with the highest point of the kennel towards the kennel floor. All surfaces of the kennel that came in contact with the chemical spray must be thoroughly rinsed and re-rinsed until the there is no bubbling action and the kennel appears clean. If all of the soap/chemical is not properly removed animals could sustain chemical burns or skin irritations, sacrificing their adoptability.

l. After each kennel is thoroughly cleaned, rinsed and no bubbling action detected:

1. Lock the kennels from the backside and return to the front side of the kennels and using the guillotine pulley, open the guillotine and allow the dog to maneuver to the backside of the kennel and secure the dog by gently releasing the pulley to close the guillotine door.

2. Open all of the kennel doors, unless there is a sign indicated that dog can open the guillotine. In the event an animal can open the guillotine, leave the kennel door shut.

3. If the kennel is equipped with a Kuranda bed, lift the bed and using the bed’s legs, hang the bed on the side walls of the kennel, so that the bed is completely off the floor of the kennel.

4. Remove the dog bowls from the bowl holders located at the bottom of the front side of the kennel. Water may be dumped on the kennel floor. Any food left in bowls is to be dumped in the garbage lined bucket. If the same dog resides in the kennel and the bowls appear clean, place the bowls on top of the kennel them came from. If the bowls require rinsing prior to use, then the bowl shall be replaced with a clean sanitized bowl. If the kennel is empty bowls are to be placed in a bucket to be sanitized later.

m. Once ALL kennels are cleaned in accordance with the above steps:1. Empty the bucket containing the bleach solution in a designated area. DO NOT empty any

chemicals or water treated with chemicals on the ground or in the dumpsters.

2. Return any Kurunda beds to the kennel floor being sure not to block the guillotine door. Use a towel to dry bed.

3. Turn the hose on lightly and fill bowls with water. If there is only one dog in a kennel, fill only one bowl water, the bowl closest to the kennel wall. If there are two dogs in the kennel fill each bowl in the bowl holder with water.

4. Shut and Lock all kennels15

5. Using the guillotine pulley, open all of the guillotines to allow the dog access to both sides of the kennel.

6. Return all of the equipment used to its proper storage spot.

7. Place all items to be sanitized in the proper area.

8. Tie the bag containing the debris from the kennels and dispose of in the designated areas/garbage containers. ALL dog waste is to be in a sealed bag, do not put dog waste directly into garbage containers.

n. Additional Cleaning Procedures and Notes

1. Hoses shall be turned off when not in use.

2. If a kennel is housing un-weaned puppies, the puppies are to be placed in a clean, disinfected, towel lined laundry basket. Place the basket on the side of the kennel that is not being cleaned, away from the water. Do not reuse a laundry basket. Use a clean laundry basket each time the puppies are removed from the kennel.

3. All blankets are to be removed daily and placed in the dirty laundry bin by the washers and dryers. If an animal would fare better with a blanket at WCAC, it is to be given a clean, fresh blanket daily. Replace a blanket if it becomes wet while re-filling water bowls, due to urine, etc. No animal shall have a wet blanket.

4. Under no circumstances shall a dog be sprayed or splashed with water.

5. Under no circumstances shall a dog be allowed to enter a kennel that has not been thoroughly rinsed.

6. If a dog manages to enter the kennel side being cleaned, and the floors or other kennel surfaces have not been through rinsed, then the dog must be bathed to prevent chemical burns or skin irritations.

7. Under no circumstances shall a dog remain on the side of the kennel being cleaned. All dogs shall be transferred to the opposite side of the kennel with the guillotine closed while cleaning is being performed. If a dog is not willing to transfer to the opposite side of the kennel, find a staff member to assist.

8. If a dog has sign on its kennel indicated “CAUTION, AGGRESSIVE, BITE, FERAL, etc.” find a staff member to assist in transferring the dog to the opposite side of the kennel.

9. Under no circumstances shall a dogs kennel be kicked.

10. Under no circumstances shall a dog be tossed or thrown through a guillotine.

11. Never slam or drop a guillotine door.

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12. If unsuccessful in getting a dog to transfer to the opposite side of the kennel and the animal is unfriendly, a catch pole may be used provided you have been properly trained, or ask for assistance from a staff member. If the animal is friendly, a leash may be used to walk the dog around to the opposite side, or ask for assistance so that one of you enters the kennel and maneuvers the dog manually to the opposite side.

13. Report to WAS Director immediately any broken equipment, malfunctioning kennels and kennel accessories, slow flowing drains, clogged drains, or other observations.

14. Any and all items on the top of a kennel must be removed. There should be no items on top of cages with the exception of clean bowls above an empty kennel.

2.8.5 CAT Kennel Cleaning

a. The purpose of this procedure is to create a uniform, safe practice as it pertains to cleaning cat kennels. This procedure is intended to be used when cleaning any shoreline (stainless steel) kennel that house cats.

b. A walk through of the kennels should be completed prior to initiating cleaning practices. The walk through is intended to document any animals that appear lethargic, present abnormal stools, vomit or urine etc. In addition, document any animals exhibiting nasal or ocular discharge or that have not eaten their dry food from the previous night (refer to Animal Walk-Through SOP).

c. Felines are quite susceptible to stress, and therefore the cleaning practices at WAS in regards to cats is quite different than the rigorous daily cleaning of other species housed.

d. All cat kennels do not need to be thoroughly cleaned daily. However, good judgment is imperative when deciding to clean a kennel or leave the animal’s housing undisturbed.

e. Once you have decided to not thoroughly clean the cat kennel, the cat does not have to be removed, but the litter must be scooped or emptied and re-filled with clean litter, bowls must be inspected and replaced if unsanitary.

f. If the kennel is destroyed, or the walls or cage doors are dirty and not presentable, the entire kennel must be cleaned.

2.8.6 Steps before Cleaning Cat Kennels and Areas

a. Equipment needed includes a grocery cart, cat supply cart (litter pans, cat bowls, cat food, and kitten food), newspaper, cat quilts, towels, rags, diluted bleach bottle, water jug, Cat litter barrel, trash cans (minimum 2), bucket, mop, garbage bags, laundry basket, broom, dustpan, and a hand-held sweeper set.

b. All of the items listed above are to be collected and taken to the areas to be cleaned.

c. Check the cat supply cart for enough cat bowls, clean litter pans, kitten and adult cat food, and a full water jug.

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d. Line a tall kitchen trash can with a garbage bag.

e. Make sure there is a liberal amount of cat litter in the cat litter bin. If it needs filled, cat litter is stored in the storage building.

f. Remove the cat from the kennel to be cleaned and place the cat in a clean, empty kennel or cat carrier.

2.8.7 Cleaning the Cat Kennel and Areas

a.Empty the contents of the dirty litter pan into the trash, and place the dirty litter pan in a grocery cart.

b.Dispose of any food left in the animal’s bowl. Inspect the bowl, if the bowl is dirty, place the bowl in the grocery cart. If the bowl appears clean, it may be reused.

c.Dump any water in the water bowl into a bucket. Inspect the bowl, if the bowl is dirty, place the bowl in the grocery cart. If the bowl appears clean, it may be reused.

d.Remove the animals quilt or towel. If the towel is soiled, place the towel in a laundry basket.

e.Remove and discard the newspaper lining the floor of the kennel.

f. Using the hand-held sweeper set, dust the debris from the kennel floor and dispose of it in the trash.

g.Spray the entire cage, to include the floor, the walls, the roof, and the cage door with diluted disinfectant. Wait approximately ten (10) minutes for the disinfectant to be the most effective, and wipe the kennel clean. Once thoroughly wiped, inspect the cage door. If the cage door remains dirty (excrement, nasal discharge, etc.) spray the door with the diluted disinfectant again. Allow ten (10) minutes of contact time and wipe clean. Be sure to remove the bowls and place them on top of the cage while spraying and wiping the kennel to prevent chemicals from coming into contact with the bowls.

2.8.8 Once all kennels are cleaned in accordance with the above steps:

a. Prior to setting up the kennel, be sure that the kennel is completely dry.

b. Lay newspaper on the kennel floor, making sure all of the stainless steel is covered.

c. Fill a clean litter pan with cat litter. Approximately 3-4 cups of litter is sufficient for one litter pan. Place the litter pan in the rear of the kennel.

d. Return the quilt, or place a clean quilt on the kennel floor.

e. Return the food and water bowls. Fill each bowl following the Cat Feeding Requirements and Schedules SOP.

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f. Prior to placing the cat back in the kennel, be sure that there are not any lingering chemical fumes. If the kennel is fume-free, place the cat back in the kennel.

g. Move on to the next kennel following steps 5-20. Use a clean rag for each kennel. The same rag MAY NOT be used for multiple kennels.

h. Once all the kennels are clean, tie the trash bag, and dispose of the trash in the dumpster.

i. Take the grocery cart containing the dirty litter pans and bowls to the Dish/Laundry Room.

Note: It is WAS’s policy that individuals sanitize their hands between kennels and handling individual cats.

2.8.9 Additional Notes on All Cat Cleaning Practices

a. When spraying chemicals on the cat kennels, be certain not to spray the kennels on either side of the kennel you are cleaning.

b.Rags may not be used on multiple kennels. Use a clean rag for each kennel, or per chemical used.

c.Do not mix chemicals. If using multiple chemicals, dry the surfaces thoroughly before applying the next chemical.

2.8.10 Kennel Rounds

a. Wakulla Animal Services is an open-admission animal sheltering facility that accepts animals despite their medical and/or behavioral statuses. So that each animal receives the highest level of care on a daily basis, rounds are a method employed by the Wakulla Animal Services, of documenting and addressing any form of medical and/or behavioral concern.

b. Rounds shall be conducted by an Animal Control Officer on duty obtaining the ability to recognize and begin basic treatment for:

c. Signs of Illness such as diarrhea, vomiting, blood in kennel, nystagmus, cloudy/red eyes, head tilts, foul odors, abnormal stools, skin irritations, sluggish/lethargy, wounds, abnormal discharges, constipation, unkempt or discolored fur, excessive drooling, nasal &/or ocular discharge, growths, lumps, swollen abdomens, excessive panting, discolored or foul smelling urine, BCS < 3, excessive scratching, coughing & sneezing, lack of food &/or water intake, lameness, limping, gasping / labored breathing, an excess of food &/or water intake, mouth / dental concerns, scooting rear, and unconsciousness.

d. Signs of Behavior Concerns such as sudden change in disposition, dog aggression, people aggression, food aggression, depression, excessive barking/howling/crying, jumping, possession aggression, kennel charging, spinning, kennel destruction, feces scattering, looking for escape route, glazed/glassy eyed, reverting to the back of the kennel, and extremely short nails.

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e. Rounds will be conducted prior to initiating animal housing cleaning protocols. The individual responsible for performing rounds will carefully view each animal and document it on the daily “location view report” (LVR). If the presenting signs of illness indicate an emergency and require immediate attention, rounds will temporarily cease to provide the animal the appropriate care. Once the emergency has been resolved, resume rounds with the next consecutive kennel until all animals have been visually checked. Non-emergent issues documented on the daily location view report log may be addressed once all animals housed at WCAC have been visually checked and following pre-existing prescribed administration of medications.

2.8.11 How to complete the Daily Location View Report:

a. Begin by printing the daily location view report from Petpoint.

b. The individual performing rounds shall write their name in the upper right hand side of the LVR.

c. As rounds are performed, and upon encountering an animal exhibiting signs of stress and/or illness, describe the issue by the kennel location.

d. The individual who addressed the animal’s concerns shall be the same individual who enters the appropriate documentation in Petpoint.

2.8.12 Additional Notes:

a. All presenting issues on the LVR shall be addressed the same day. Urgent issues shall be discussed with the Director with appropriate action being decided.

b. The Location View Report shall be submitted to the Animal Care Supervisor or Assistant Animal Care Supervisor daily, once all concerns have been addressed and entered into Petpoint.

c. The Location View Report shall be put on the clipboard in chronological order.

SECTION 2.9 FORMS

2.9.1 WAS has developed and adopted standardized forms for the recording and reporting of information to facilitate the uniform collection of data. WAS employees are required and expected to properly complete, the appropriate form for the task or assignment being performed. Forms are to be accurate and legible.

2.9.2 The WAS Director maintains the original electronic and paper version of all forms, which are to be updated only by the WAS Director. The WAS Director should be notified if any errors or changes be needed on any forms.

2.9.3 Forms, agreements and other documents referenced herein may be found in Appendix B or is available from the WAS

SECTION 3: STANDARD OPERATING PROCEDURES FOR STAFF:

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SECTION 3.1 PUBLIC RECORDS AND RECORDS MANAGEMENT

3.1.1 Public Records

a. Pursuant to Chapter 119, F.S. records and documents of the WAS are public record.

b. All requests for public records should be directed to Director of Animal Services who will coordinate the request with the County’s Public Records liaison, Office of Public Information and Services at 850-926-0919.

c. Animal Control staff should not attempt to fulfill public records request without direction from either the Animal Services Director or the County’s Public Records liaison.

3.1.2 Records Management

a. All records and documents of WAS shall be maintained and destroyed in accordance with the state and county laws and the County’s records management policies and procedures.

b. All records and documents of WAS shall be filed in a regular, neat and orderly fashion to ensure that records and documents can be retrieved in an efficient and effective manner.

c. Any questions regarding Records Management should be directed to the County’s Records Management liaison, Office of Public Information and Services at 850-926-0919.

3.1.3 Reporting Requirements

a. WAS shall prepare and maintain records of animal intake and outcome on a monthly basis for inspection by the public in accordance with section 823.15, Florida Statutes.

SECTION 3.2 RIDE ALONG PROGRAM

3.2.1 No individual may accompany an Animal Services staff in a county vehicle without prior authorization from the Director.

3.2.2 From time to time, however, an individual who is not an Animal Services staff may desire to accompany an Animal Services staff to see and experience the role and responsibilities of an Animal Services employee.

3.2.3 Prior to any individual who is not an Animal Services employee riding along with an Animal Services employee they must complete a Release form that is to be given to the Animal Services Director, who must pre-approve all riders per episode.

3.2.4 Family members of Animal Services employees are not permitted to ride along unless during an approved Board supported function or program, such as “Bring Your Child to Work Day” and then it must be pre-approved by the Animal Services Director.

3.2.5 All individuals must have filled out a volunteer from and receive approval by the Director. Minors must have parents or a legal guardian’s signature.

SECTION 3.3 TELEPHONE CONDUCT

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3.3.1 Staff shall answer each telephone line at least by the end of the third ring. Incoming calls shall be logged on the Activity Report.

3.3.2 The call shall be answered: “Wakulla Animal Services”.

3.3.3 Staff shall not use profanity, threats, or hostile language to the public on the telephone. If staff is unable to conduct a rational conversation with an irate citizen, staff shall call someone else to speak to them or take the person’s number to call them back.

3.3.4 Staff shall not be subjected to excessive telephone verbal abuse from the public. Calls of such nature maybe responded to by informing the citizen that further abuse will not be accepted and if the citizen continues to demonstrate harassing behavior during the phone call, the call will be terminated.

3.3.5 When citizens call our Department by mistake, if known advise them of the correct number of the agency that they are trying to contact.

3.3.6 If a citizen claims that he/she has received the “run around” and demonstrates confusion or hostility because “no one is able to help” them, take their phone number, try to locate the correct party for them, and call them back to refer them to the correct people or agency. This will go a long way in alleviating frustration on their part and will let them know that we are trying to obtain the correct person or agency to suit their needs.

3.3.7 Long-distance personal calls are prohibited.

3.3.8 Local personal calls shall be reserved for breaks and lunch periods.

SECTION 3.4 TRAINING OF NEW ANIMAL SERVICES STAFFThe Purpose of training is to assure a new employee is properly and thoroughly instructed and trained in the duties and responsibilities of an Animal Control Officer.

Training Procedures:

3.4.1 New Animal Control Officers shall be instructed in Department operational procedures prior to servicing the human and animal community.

3.4.2 Training shall consist of a minimum of 120 hours (3 weeks) of office and/or field instructions and performance.

3.4.3 Each new officer will receive a copy of policy and SOP’s covering both office and field operations and procedures.

3.4.4 Training officers will consist of the Animal Services Director, Senior Animal Control Officer, Administrative Assistant, Animal Control Officer, or any designee as assigned.

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3.4.5 The Director or designee, shall observe the new officer perform the field task. When both parties are satisfied that the task has been properly performed, then both parties shall sign off in the appropriate section. Neither party shall sign off on a task unless satisfied in the performance of the task.

3.4.6 The Training Officer shall follow up on areas of a task not performed. Areas of training not observed by the Training Officer or designee (due to cases not presenting the opportunity), will be signed off on when the situation presents itself and is observed by the Training Officer.

3.4.7 The Department training manual shall be updated by the Director as operational or policy changes arise.

3.4.8 When the new officer has completed the training, both the new officer and the Senior Animal Control Officer, or designee, will sign off on the training manual. The Training Officer’s manual shall be given to the Director.

3.4.9 The new officer should maintain his/her copy of the training manual for a reference source.

SECTION 3.5 ATTENDANCE, LEAVE AND OFFICE HOURS

3.5.1 Attendance and Leave

All employees of Wakulla County Board of County Commissioners, including Animal Services, shall adhere to the attendance and leave policies of the County, which are included in the Wakulla County Personnel Policy and Procedures as approved by the Board and as may be amended. Should any employee have questions or concerns regarding attendance or leave they should consult the County Personnel Polices and Procedure Manual, their supervisor, or the County Human Resources Director.

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3.5.2 Office Hours:

a. Wakulla Animal Services is open to the public Tuesday through Friday, from 10:00 AM to 5:00 PM and on Saturday and Sunday from 8:00 AM to 12 Noon . It is closed to the public on Monday.

b. Animal Control Officers and employees are expected to work their assigned hours and schedule.

c. To handle emergency situations during non-office hours, an Animal Control Officer will be designated “on-call”. Emergency services will be provided 24 hours a day, seven days a week for public and animal safety.

SECTION 3.6 CREULTY TO ANIMALS BY STAFF

3.6.1 Animal Services staff are responsible for safeguarding the animals in their care and custody.

3.6.2 Cruelty to animals by Animal Services staff is unacceptable and will not be tolerated.

3.6.3 Violations of anti-cruelty laws, regulations or policies by Animal Services staff shall be grounds for immediate

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termination and may result in criminal charges being brought against the staff member.

3.6.4 All Animal Services staff are responsible for reporting violations and animal cruelty to the Director of Animal Services immediately upon observing or learning of the violation. Failure to report cruelty to animals by an Animal Services staff member can result in disciplinary action being taken. If the violation occurs after normal business hours, contacting the Director at home immediately and if not possible, contact will be made at the beginning of the following day or as soon as possible thereafter.

SECTION 3.7 DRESS CODE

3.7.1 All Wakulla County Board of County Commission employees, including WAS, are to follow the dress the Wakulla County 2012 Personnel Policy and Procedures manual as may be amended.

3.7.2 Employees in a position required to wear a uniform or clothing identifying them as an employee of the County, shall do so unless there are extenuating circumstances and approved by the WAS Director.

SECTION 3.8 USE OF COUNTY PROPERTY

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Use of County Vehicles and Equipment:

3.8.1 Staff shall keep County owned vehicles and equipment secure, clean, neat, organized, and in good repair.

3.8.2 Staff shall report problems with vehicles and equipment to the Director.

3.8.3 Cans and other trash must be disposed of properly, and not left in the yard or vehicle or animal traps at the end of each shift.

3.8.4 Lock all cages containing animals.

3.8.5 Turn on headlights in harsh or stormy weather.

3.8.6 Each Animal Control Officer will monitor preventative maintenance stickers and take trucks to Public Works for services as needed. Levels for all other fluids should be checked at least twice weekly. A visual check of the truck must be made, including mirrors, tires, and body. Any damage, and/or alteration of the vehicle and equipment should be noted on the Officer’s Daily Truck Log.

3.8.7 At the beginning of each shift an inventory of forms, equipment, and materials should be made. Any missing items should be replaced prior to leaving the office.

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3.8.8 Officers are responsible for safeguarding County owned vehicles, equipment, tools, and supplies on the custody of the Officer.

3.8.9 County owned vehicles and equipment are subject to unannounced inspections. Drugs, alcohol, weapons, or other contraband are not permitted in County owned vehicles. Possession of contraband on duty will be grounds for dismissal.

3.8.10 After unloading animals, wash and disinfect the vehicle cages. Do not place impounded animals in dirty cages.

3.8.11 After unloading animals, clean and disinfect the traps and carrier.

3.8.12 ACO may fuel up their trucks at the County’s fuel pumps located at Trice Lane. The pumps are open 24 hours a day. ACO will be issued a fuel key and is responsible if lost or stolen.

3.8.13 No county vehicle is to be taken out of the county without prior approval from the Director. If the Director is unavailable then the Fire Chief must approve any vehicles leaving the County.

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3.8.14 Any incidents or accidents causing damage to county trucks or property should be promptly reported to the Director.

SECTION 4: ANIMAL ADOPTION POLICY APPENDICES

SECTION 4.1 ACRONYMS AND DEFINITIONS

Many of the terms and acronyms provided below are not referenced or mentioned in the Policies and Procedures. However, referring to or using these terms, acronyms and definitions consistently when completing forms and other paperwork will help ensure consistent and clear communications both within WAS and with the general public.

Abandon means to forsake an animal entirely, or to neglect, or refuse to provide, or perform the legal obligations for care and support of an animal by its owner.

A.D.O.P.T.: Assessing Dogs On Practical Tests; A behavior assessment tool.

Adoptable: Adoptable animals are defined as domesticated species at least eight weeks of age that have passed a behavioral and medical assessment following their required holding periods.

Adopter: Any individual meeting the minimum requirements set forth by the Adoption Policy, Pet Adoption Questionnaire and the

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Adoption Contract approved to adopt an animal from WAS.

Adoption Contract: A contractual agreement between WAS and the Adopter, which regulates the adoption.

Adoption Fee: A monetary agreement between WAS and the Adopter, which includes some or all of the following: a microchip, health assessment, behavioral assessment, rabies vaccine and certificate, and sterilization surgery performed by a licensed veterinarian.

Adoption Pending: A temporary adoption status, not to exceed five (5) days, where adoption fees are not yet collected.

Affidavit of Complaints (AOC) means

Aggressive Animal means any animal showing aggression.

Animal means any domesticated animal or any captive wild animal.

Animal Control (AC) means the County department established and designated by the Board to enforce state and local laws pertaining to animal control and cruelty.

Animal Control Officer means any person employed or appointed by Wakulla County who is authorized to

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investigate, on public or private property, violations relating to animal control and or animal cruelty, according to section 828.27, F.S., violations of the provisions and the Animal Control Ordinance of Wakulla County.

Animal Shelter means any facility designated by Wakulla County for the purpose of housing and caring for animals held by the Wakulla Animal Services (WAS) or a registered Animal Welfare Group.

Animal Welfare Group means any association that accepts and provides animal care for unwanted pets and adopts them out to new homes.

Applicant: Any individual who submits a Pet Adoption Questionnaire requesting to adopt an animal from WAS.

At Large means any animal, other than a dog, that is off the premises of the owner while not under the supervision of the owner, or, in the case of dogs, means any dog that is off of the premises of the owner while nut under the direct control of the owner.

Attack means the act by any animal of approaching a domestic animal or a person in such a manner that hostile contact with the other animal or person occurs.

Behavior Assessment: The Assessing Dogs On Practical Tests (ADOPT), a research-

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based assessment used by WAS to determine adoptability of shelter dogs.

Baiting means to attack with violence, to provoke, or to harass an animal with one or more animals for the purpose of training an animal for, or to cause and animal to engage in, fights with or among other animals. In addition, “baiting” means the use of live animals in the training of racing greyhounds.

Bite means penetration of the skin by teeth.

Board or BoCC means the Wakulla County Board of County Commissioners

Cat means a small, domesticated carnivore, felis domestic or F. catus, bred in a number of varieties.

Citation (Cite) means written notice issued to a person by an animal control officer or designee, stating that the officer has probable cause to believe that the person has committed a civil infraction in violation of a duly-enacted Wakulla County ordinance, and that the county court will hear the charge.

Code Enforcement Officer (CEO) means any designated employee or agent of Wakulla County whose duty it is to enforce codes and ordinances of Wakulla County pursuant to section 162.21, F.S.

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Complaining Party (CP) means the person who communicates to WAS of an issue involving possible infractions of the County Ordinance(s) or Florida law.

County Health Officer (CHO) means the person designated by the Board pursuant to the definitions in Chapter 154, F.S. and the Chapter 10D-3, Florida Administrative Code.

Courtesy Notice (CN) means a written form in duplicate left by an ACO when attempting to communicate with a homeowner or animal owner to collect data in the field.

Current Rabies Vaccination means a rabies vaccination administered by a licensed veterinarian that is valid for not less than one (1) year and not more than three (3) years.

Dangerous Animal means an animal that has, when provoked has: a) Bitten, attached, or endangered, or has inflicted severe injury on a human being on public or private property; or, b) severely injured or killed a domestic animal while of the owner’s property. Provided that such action(s) as set forth and described in either a) or b) are attested to in a sworn statement by one or more persons and dutifully investigated by the appropriate authority.

Dangerous Dogs means any domestic dog, whether alone

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or in a pack, that according to the records of authority has:

a) Aggressively bitten, attacked or endangered, or has inflicted severe injury on a human being lawfully on public or private property;

b) Killed a domestic animal or has more than once severely injured a domestic animal while off the owner’s property;

c) Been used primarily or in part for the purpose of dog fighting or is a dog trained for dog fighting; or,

d) When provoked, chased or approached a person upon the streets, sidewalks, or any public grounds in a menacing fashion, or an apparent attitude of attach, providing that such actions are attested to in a sworn statement by one or more persons and dutifully investigated by the appropriate authority.

A dog shall not be declared dangerous if the threat, injury, or damage was sustained by a person who at the time, was unlawfully on the property and was tormenting, abusing or assaulting the dog or its owner or family member. No dog may be declared dangerous if the dog was protecting or defending a human being within the immediate vicinity of the dog from an unjustified attack or assault.

Dead on Arrival (DOA) means an animal that is either dead on arrival of the ACO to the

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incident location or upon arrival at the WAS.

Direct Control means immediate, continuous physical control of a dog at all times such as by means of a leash, cord, or chain of such strength to humanely restrain the dog, and controlled by a person capable of restraining the dog, or human safe and secure restraint within a vehicle. If the controlling person is at all times fully and clearly within unobstructed sight and hearing of the dog, voice control shall be considered direct control only when the dog is actually participating in training or in official showing, obedience, or field event. Direct control shall not be required of dogs actually participating in a legal sport in an authorized area or to government police dogs.

Director of Animal Services means the person designated by the Board to enforce state and local and the Animal Services policies and procedures in Wakulla County.

Dog means a domesticated canid, canis Familiaris, bred in many varieties.

Domestic Animal means equine (horse) or bovine (cow) animal, goat, sheep, swine, domestic cat or dog, poultry, ostrich, emus, rhea, or other domestic beast or bird.

Domestic Long Hair (DLH) means a cat with hair longer

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than two inches (2”) from base of root.

Domestic Medium Hair (DMH) means a cat with hair from one-half inch (1/2”) to two inches (2”) from base of root.

Domestic Short Hair (DSH) – means a cat with hair less than one-half inch (1/2”) from base of root. Endanger means to expose to danger or harm.

Exposure to Rabies means any person or domestic or captive wild animal that has been bitten by or otherwise exposed to the saliva, brain tissue, or body fluids f a rabid animal or an animal suspected to be rabid due to its apparent ill health, or which is of a species commonly recognized to be a carrier of rabies, such as, but not limited to, raccoons, foxes, bats, skunks, and bobcats.

Euthanasia (ET) means the act of putting to death painlessly.

Feral Animal means any wild dog or cat, whether it was born in the wild or has reverted to a wild state to due to abandonment or lack of domestication.

Fighting means any fighting between roosters or other birds, or between dogs, bears, or other animals.

Game and Fresh Water Fish Commission (FWC)

Health Assessment: A process by which a licensed

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Veterinarian gathers information on the health of the animal. The health assessment includes, but is not limited to: testing for certain diseases (heartworms, feline leukemia, feline immunodeficiency virus, etc.) species specific vaccinations, de-wormers, micro-chip, and a basic physical examination, and in some cases administration of heartworm prevention, rabies vaccines and sterilization surgery.

Hit by Car (HBC) means an animal that has been physically touched by a moving vehicle causing injury or death.

Humane or Humanely means marked by compassion, sympathy, or consideration for animals.

Impoundment (IMP) means the taking up and confining of an animal by WAS in a manner consistent with state and local laws, policies and procedures, and in a manner consistent with professionally recognized standards of humane treatment.

Kennel means any site used for the owning, breeding or boarding of six (6) or more dogs, cats, or combination thereof, of six (6) months or older, for a commercial purpose; or, the area where an animal is kept on the premises of any Wakulla Animal Services facility.

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Livestock means grazing animals, such as cattle, horse, sheet, swine, goats or other hoofed animals, ostriches, emus, and rheas that are raised for private use or commercial purposes.

Medical Behavioral Waiver: A Medical – Behavioral Waiver is a document that outlines the animal’s recorded behavioral and/or medical notes. In addition, the waiver is utilized to encourage adopters to seek further medical advice or behavioral training.

Neutered or Spayed means rendered permanently incapable of reproduction by a certified, licensed veterinarian of any state.

Notice to Appear means a from given or left for an animal owner that lists known owner/animal information with breeds and descriptions of animals along with general information of noncompliance with County ordinance(s) or Florida law.

Owner means any person or corporation owning, harboring, or keeping any animal, or in the case of a person under 18 years of age, that person’s parent or legal guardian. This definition shall not apply to any veterinary clinic or boarding kennel.

Pet Adoption Questionnaire: A form provided by WAS and completed by every

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individual who desires to become an Adopter; the information provided serves as guidelines to determine if the Applicant meets the minimum adoption requirements.

Potential Rabies Carrier means any species commonly recognized to be a carrier of rabies, such as but not limited to raccoons, foxes, bats, bobcats, and skunks.

Public Nuisance means any animal that damages property, chases vehicles or molests passerby; or, any animal that soils, defiles or defecates on public or private property, other than the property of the owner, unless the owner immediately removes and properly disposes it; or, any animal that causes unsanitary or dangerous conduits to exist; or, any feral animal. Public nuisance includes any dog causing aggravation or misery by continuously barking, howling or otherwise disturbing the peace.

Returned to Owner (RTO)

Severe Injury means any physical injury that results in broken bones, multiple bites or disfiguring lacerations requiring sutures or reconstructive surgery.

Shelter means the provision of access to a three-dimensional structure having a roof, walls and a floor, that is dry, sanitary, clean weather proof

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and made of durable material. At a minimum the structure must be:

a. Sufficient in size to allow each sheltered animal to stand up, turn around, and lie down and stretch comfortable;

b. Designed to protect the animal from adverse effects of the weather and provides access to shade from direct sunlight and regress from exposure to inclement weather conditions;

c. Free of standing water and accumulated wastewater and debris. Structures with wire, grid or slat floors which permit the animal’s fee to pass through the openings, sag under the animal’s weight or which otherwise do not protect the animal’s fee or toes from injury are prohibited except for birds where perches are provided.

Sterilization Deposit: A fee required from the Adopter when the adopted pet has not undergone sterilization surgery. This fee is refundable to the adopter once proof of sterilization surgery has been submitted to WPS by the veterinarian or the adopter. Proof of sterilization may be in the form of an itemized receipt from a licensed veterinarian identifying the animal and the sterilization procedure.

Tethering means a rope, leash, pulley run, or other means of constraint that must be attached to the

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animal by a properly applied collar, halter or harness and configured where as to protect the animal from injury and prevent entanglement with other objects and/or animals.

Unable to Locate (UTL)

Unadoptable: Unadoptable animals are: those that did not pass a medical and behavioral assessment, animals that are classified as dangerous, unprovoked bite animals, animals that have not surpassed their required holding period, wildlife, animals under eight weeks of age, and animals that have attacked/killed other dogs and/or cats.

Unprovoked means encountering a person who has been conducting himself or herself peacefully and lawfully.

Veterinary Services Agreement: An agreement between WPS and Participating Veterinary Practices whereby Participating Veterinarians agree to provide sterilization, physical examination and a fecal examination to dogs and cats adopted from WCAC at specified costs. Once the adopter reviews, agrees to, and completes the service agreement, it acts as consent in the adopters’ absence, for the veterinarian facility to perform services on the adopted animal.

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Veterinarian (Vet) means a person who is licensed to engage in the practice of veterinary medicine as provide for in Chapter 474, F.S.

Veterinary Hospital or Clinic means any place or facility owned or operated by a licensed veterinarian and used for the practice of veterinary medicine in the diagnosis, treatment, and care of diseases of and injuries to animals; or, used for the boarding of animals during such diagnosis, treatment, or care; or, used for the temporary boarding of animals belonging to the veterinarian(s) clients.

WCSO means the Wakulla Cou

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nty Sheriff’s Office and staff.

Wildlife Exposure Cases relates to pets being bitten or scratched by a wildlife animal that may be a carrier of the rabies virus.

Written Wa

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rning (WW)

SECTION 4.2 LIST OF FORMS

Below is a list of WAS forms referenced with samples of each form provided. These forms are available from the WAS Director.

1. Adoption Contract2. Adoption Questionnaire3. Affidavit of Complaint4. Bite report5. Call log6. Citation7. Courtesy Notice8. Dangerous Dog Petition9. Dangerous Dog Notice of Investigation10. ET Log11. Impound/Quarantine Release12. Owner Release13. Quarantine Agreement14. Ride Along Release15. Transfer Partner Agreement16. Veterinarian Cruelty Sheet17. Veterinarian Participating Agreement18. Volunteer/Community Service Waiver

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