vernon_jones

CURRICULUM VITAEVernon Jones

Personal Details

E-mail: [email protected]: 14 Cordale Road, Basingstoke, Hants. RG21 3LUDOB: 06th September 1966Phone: 07899 797 757Current Position: Infrastructure Project Manager – Contracting through my limited companyValid to work in: UK

Personal Skills: Good team player with strong communication skillsTechnical lead with experience of mentoring and supervising staffExperience of managing a team within Production & Application supportExperience of working within many different sectorsExperience of Microsoft Project 2008-2013Ability to work under pressure within deadlinesITIL Foundation qualified & Prince 2 accredited.

Summary: I have a total of 30 years+ in the IT field across various industries in the public & private sectors. I am experienced in management within production and application support and project management, including management of off-shore resources and mentoring junior members of staff. Over the years I have delivered a wide range of projects which include linux, storage (EMC, HDS & NetApp storage - Migrations & implementations), windows (eg 2003-2012 upgrades), Citrix (Netscaler upgrades, XenApp & XenDesktop), Oracle (upgrades & implementations), SQL (eg 2008-2014 upgrades), virtualization & VMWare (P2V) and cloud based solutions (includes Azure, Office365 & Sharepoint implementations). I have good knowledge of ISO 270001 & PCI compliance. I also have experience at vendor management, working with a number of vendors

Education, Qualifications and Training

TrainingSept 2008 Foundations of Management – Accreditation within Vocalink for all managers Nov 2008 Prince 2 Foundation (Certified)Feb 2005 Project Scheduling FundamentalsAug 2004 Service Management Essentials – ITIL Foundation V2 (Certified)Nov 2003 Sun StorEdge(TM) 3000 Series Array SupportAug 2003 Advanced Sun Fire 15K MaintenanceApr 2003 Sun Management ITIL OverviewJan 2003 Sun StorEdge T3 MaintenanceOct 2002 Sun Global Resolution Troubleshooting (SGRT)/ATSJun 2002 Sun (TM) Cluster 3.0 AdministrationFeb 2002 Sun Fire 15K Server MaintenanceMar 2001 Serengeti Server MaintenanceNov 2000 Advanced Sun Cluster 2.XJune 2000 Advanced Enterprise E10000 Server TroubleshootingNov 1999 Sun StorEdge A3x00 & A1000 MaintenanceJuly 1999 Veritas NetBackup for UNIXMar 1999 Ultra Enterprise 10000 AdministrationMar 1999 Sun Enterprise Cluster 2.1 HA AdministrationNov 1998 Sun Enterprise Network Array A5000 MaintenanceOct 1998 Sun Enterprise Ex000 & Ex500 Server MaintenanceMar 1998 Solstice Disksuite MaintenanceDec 1997 SPARCstorage Array & Volume Manager MaintenanceNov 1997 Solaris 2.x NIS+ AdministrationSept 1997 Solaris 2.x TCP/IP Network Administration

Education1977 – 1984 Fairwater Comprehensive School, Cwmbran

Employment/Contract HistoryPeriod: March 2016 - PresentCompany: Fujitsu, United Kingdom (Contract) – Based at various client sitesPosition: Senior Infrastructure Project Manager - Extended

Contract role running a number of high profile infrastructure & cloud based projects, which also include resource and budget controls. Projects that I have worked on include delivery of new infrastructure within Azure and planning and delivery of the application with a 3rd party. My other projects also include SAN and Network projects (LAN, Firewall and Switch upgrades)

Period: December 2015 – March 2016Actively looking for new contract positions and attending interviews

Period: September 2015 – December 2015Company: Bell Integration Ltd, United Kingdom (Perm)Position: Senior Infrastructure Project Manager

The role was to deliver infrastructure projects on Bell’s clients but unfortunately due to lack of opportunities within Bell's pipeline it was decided that the role would became redundant due to budget constraints. The project I delivered during this time was an upgrade from IE8 to IE11 to over 14,000 users on a client's site, planned using MS Project 2013

Period: April 2013 – September 2015Company: Dunnhumby Ltd, United Kingdom (Perm)Position: Senior Infrastructure Project Manager

Running with a number of infrastructure projects within the Global Infrastructure Team. My key project is being responsible for the implementation of the Oracle Exadata platform across all of the global business. We have currently implemented a number of Exadata’s across all of our data centres within the UK & US This also includes working closely with 3rd party vendors such as Oracle in the scheduling of the installations and working alongside our change board to ensure that these implementations are approved by the Change Approval Board.Once the Exadata have transitioned to BAU support then I am also responsible for the migration of our current applications to the Exadata platforms working closely with our BAU support teams.My major oracle projects included 10g to 11g upgrades, running a 12c POC to look at new 12c functionality then managing the upgrade of the 11g databases to 12c on completion of the POC

I would also communicate, on a weekly basis, a status update to our Exec team on the Exadata rollout and all other projects in my portfolioI would also manage the delivery resources within the build team to deliver my projects which included linux, storage, windows (eg 2003-2012 upgrades), Citrix (Netscaler upgrades, XenApp & XenDesktop), Oracle, SQL (eg 2008-2014 upgrades), virtualization & VMWare (P2V) and cloud based solutions, including an O365 roll out, projects within my portfolio. Other projects I delivered were security projects which involved working with external penetration testers and projects to setup new environments which included setting up RBAC (Roll-Based Access Control).

Period: Aug 2012 – March 2013Company: Marks & Spencer, United Kingdom (Contract)Position: Infrastructure Project Manager

In this role my primary function was to manage the delivery of the last release of the Multi Channel Foundation Programme. This included the delivery of all of the IBM Websphere elements and the infrastructure within the hosting environment, working daily with the hosting company. This also included worked with off shore teams, test teams and key stakeholders. It also included the updating and owning risks and issues within my work stream.Due to a restructure within the team my role changed to managing a team of 3 incidents managers. Therefore I decided to leave as the role was not what I really wanted

Curriculum Vitae: Vernon Jones of 4

Period: Dec 2011 – May 2012Company: Salmon Ltd, United Kingdom (Contract)Position: Technical Service Delivery Manager

In this role my primary function was to manage the delivery of the infrastructure and commerce application to our clients on linux & AIX platforms and managing the resources to achieve this. I also managed internal infrastructure projects. My role involved owning the deliverables of the E-commerce components within IBM Websphere on to new infrastructure within some of the key clients such as HRG (Argos & HB) and a rehosting project within the retail side of ICI. I would also own the deliverables within the hosting company as well. I got involved in the day-to-day support of other clients such as Halfords and Selfridges.I also delivered a Service Desk, which was ITIL compliant, and defined the process of how we managed tickets. As part of my delivery of the project I would produce a project plan detailing my milestones and aligned the resources to each of the tasks

Period: Jan 2011 – Dec 2011Company: Epiq Systems, United Kingdom (Perm)Position: UK Infrastructure Manager / IT Project Manager

In this role I manage the UK IT team which is part of a Global IT department and report to the VP of IT in the US. On a day to day basis I would :Monitor and coordinate Holiday and sick time to ensure there is reasonable coverage in UK. Key contact in UK for staff to contact for any unplanned absences.Assist UK IT staff when they have concerns about their job etc. – this comprised of a team of 6 engineers across unix, windows, networks & oracle. Manage the relationship with the Host-ing company an also maintained the IT budget, currently at £2.4 million

Look at ways of service improvement within IT by using ITIL best practices

Coordinate and project manage all IT related International projects.

Coordinate and project manage IT related US projects as overflow support.Document requirements for new business initiated projects that require IT support.Ensure proper communication between IT and business directors. As IT Project Manager one of my major projects is migrating from an EMC Symmetrix to an EMC Clariion. Also involved with many virtualization projects moving from physical to vir-tual. My role also involves writing business cases and speaking the key stakeholders and man-aging risks and issues, and manage the relationship with vendors. I also would prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Establish service level agreements with business units. Good connections with major vendors and key equipment technology providers (Cisco, Riverbed, Data Domain, EMC, HP, Dell, IBM, VMWare, Citrix.).

Period: Jan 2010 – Jan 2011Company: VocaLink (formerly BACS), United Kingdom (Perm)Position: Infrastructure Project Manager

As an Infrastructure Project Manager, I would manage several projects, which could be up to 6 at a time, within the IT Infrastructure. All projects are managed using the PRINCE II methodology and MS Project Server for project control and planning.I write business plans, Project Initiation Documents, Risk analysis, Management reports and other project management documents, and report current status of projects to key stakeholders. I also produce and manage the financial tracking of all the projects under my management, which were budgets ranging from £70K to £1million for each of the projects in my portfolio, which was typically around 5-6 active projects at a time. I would also manage my resources on my projects.I also had to look for, schedule and raise the PO’s for consultants from 3rd party suppliers and look at vendors for supplying the hardware. Work with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Establish service level agreements with business units. As part of my delivery of the project I would produce a project plan detailing my milestones and aligned the resources to each of the tasks


Period: May 2007 – Jan 2010Company: VocaLink (formerly BACS), United Kingdom (Perm)Position: Infrastructure Manager

My primary role was to manage a team of 8-10 Solaris & Linux SA’s, Netbackup Backup & Storage specialists. The team’s remit is to look at building new solutions with new technologies and builds for our customers. This covers the whole solution including OS, Storage and Backup, and then documenting it before handing it over to the BAU team. I also sat on the Architectural Review Board to agree strategies and technologies for the business. I also worked closely with IT Security to ensure that all of our servers met the requirements for ISO 270001 and PCI compliance, this included ‘pen’ testing and hardening of servers. I also implemented a patching strategy and a new patching tool called 'Sun Connections'. This would allow us to automate the analysis and patching of all of the servers within our estate (Solaris, AIX & Linux)via the portal. It would also ensure all pre-reqs were made before patching commenced. I also used off-shore to do the patching out of hours. I also worked very closely with the Infrastructure PM’s in ensuring my team delivered on time.I also managed the Engineering area where we ‘engineer’ new solutions. As the team did not exist initially I was responsible for the recruitment of staff, both permanent and contractors. Before the group was setup I managed the BAU unix support team.I also conduct 1-2-1’s with my staff and set KPI’s for each of my permanent staff and also perform their annual reviews, and have regular team meeting as I feel that communication is key. I also ensure that any support requirements are met for any out of hours work.My team also provided Production and Application support where they need assistance which included on-going maintenance of the servers, including patching strategies,.

Period: Feb 2007 – May 2007Company: Arkenis UK Ltd., United KingdomPosition: Hosting Systems Manager

Period: June 2006 – Feb 2007Company: Keltec Ltd., United Kingdom (Contract)Position: Solaris Technical Consultant

Period: Jan 2006 – May 2006Company: Sun Microsystems Inc., United KingdomPosition: Delivery Solution Architect, CSO, at JPMC (Contract)

Period: November 2005 – December 2005Company: Delphis, part of Morse Group, United KingdomPosition: High-End Technical Consultant

Period: Aug 1997 – Oct 2005Company: Sun Microsystems Inc., United KingdomPosition: Principal Proactive Technical Analyst / Consultant

Period: 1995 – 1997Company: Ortho Clinical Diagnostics, United KingdomPosition: Production Support Administrator

Period: 1992 – 1995Company: Hoskins/Cap Gemini, United KingdomPosition: UNIX Administrator

Period: 1986 – 1992Company: GEC Marconi (formerly Plessey Naval Systems), United KingdomPosition: Shift Leader, Operations Department

Period: 1984 – 1986Company: Ferranti Computer Systems, United KingdomPosition: Computer Operator
