VerizonDigital SignageMobile AppWhatever your industry, Verizon Digital Signage can help you build your brand and deliver great customer experiences.

User guide

Dashboard

Alerts

Displays

Groups

Get started

About the Mobile App

Introduction

Introduction

The Verizon Digital Signage Mobile app gives you the ease and flexibility to manage your screens anytime, anywhere. The in-app tools help you configure your screens by pairing via bluetooth or scanning a QR code.

This app is most useful when configuring your displays on-site.

About the Verizon Digital Signage Mobile App

After placing your order, Verizon will activate your LTE Media Player(s) (“Media Player”). After reviewing the ‘Setup hardware’ guide you’ll be able to configure your displays.

A screen is considered a ‘Display’ when a Media Player is attached to it. All active Media Players can be found within the Digital Signage Portal (“Portal”) under the ‘Displays’ tab or in the Digital Signage app under ‘Displays’.

Setup overview

Dashboard

Alerts

Displays

Groups

Get started

About the Mobile App

Introduction

1. DownloadVisit your mobile app store and download ‘Verizon Digital Signage’.Look for this icon:

Use your credentials to log in. If you don’t have credentials, contact your system administrator for access.

If you have questions about signing in, please refer to the online portal guide.

Log in to the Digital Signage Mobile App

Get started

Introduction

Helpful tip

• Before using the app, be sure to assemble and connect the Media Player to the screen. For instructions, view the “Get Started” hardware guide.

Dashboard

Alerts

Displays

Groups

Introduction

Dashboard

DashboardAfter signing in, you’ll see the home screen.

Dashboard

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1. AlertsNotifications about your displays.

2. Configure displaysSet up your connected displays.

3. DisplaysManage displays here.

4. GroupsManage display group details.

5. Group informationProvides an overview of display statistics.

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

AlertsAlerts

Alerts overview

The Digital Signage app provides alerts to keep you informed about the health of your displays. You will receive an alert whenever there are changes to the status of your displays.

Display status descriptionsDisplay status is highlighted using the colored indicators below:

• Green - Healthy • Yellow - No sync• Orange - Needs service• Red - Out of service

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

Create alert schedule

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1. Alert scheduleNavigate to the “Alerts schedule” tab.

2. Add alertTap on the ‘+’ icon (or tap the ‘Add new alert schedule’ button on iOS).

Alerts

Create alert schedule (cont.)

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3. RepeatTap on 'Repeat' to choose which days of the week to receive alerts on the Mobile app. Once day(s) are selected, tap 'Ok'.

Alerts

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

Create alert schedule (cont.)

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4. Advanced start time settingsTap on the “Start time” link to set the starting time of when the display should send alerts.

5. End timeTap on the “End time” link to create a window of time when alerts can be received (image on next page).

6. SaveTap on “Save” button to save a new alert schedule.

Alerts

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

Create alert schedule (cont.)

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7. OkTap “OK” button if you are satisfied with the time selection.

8. CancelTap “Cancel” to cancel creation.

Alerts

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

9. Alerts scheduleA new alert schedule can now be seen under the ‘Alerts schedule’ tab.

Alerts

9

Create alert schedule (cont.)Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

Dashboard

Alerts

Create alert schedule

Alerts overview

Edit, delete, dismiss

Displays

Groups

Introduction

Edit alerts

Delete alert schedule

Dismiss alerts

1. Swipe leftSwipe left to remove an alert schedule.

1. Swipe leftSwipe left to dismiss received alerts.

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1. On/OffUse the toggle switcher to switch an alert schedule on and off.

Alerts

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1

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Displays overview

‘Displays’ are screens that are attached to Media Players. All Media Players are added to the administrator’s account and can be seen once you log into the portal or the Digital Signage app.

If you don’t see a Media Player, contact your system administrator.

Displays

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays

You can configure your displays by scanning the QR code on the screen or pairing the screen via Bluetooth.

• IMEI number is a unique identifier to your display. You can find the IMEI on the box, or on the Media Player.

• When displays are put into a ‘display

group’ they play the same campaign.

• Displays must be placed in a display group to launch a campaign to that display.

• There is no limit on the amount of displays in a ‘display group’.

• One display can make up a group.

Helpful tips

Displays

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays: QR code

Displays

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1. Configure displaysTap on ‘Configure displays’ from the dashboard.

2. Scan QR codeThen tap on ‘Scan QR code’ to open the in-app QR scanner. Once the code is scanned you will automatically be taken to the ‘enter display information’ step.

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays:Bluetooth

Displays

1. Connect via Bluetooth Make sure bluetooth is turned on. This section will appear red on the ‘Configure displays’ page when bluetooth is connected.

2. Tap the Bluetooth iconTap the icon to open a list of connected displays. Then select the display you would like to configure.

3. Edit display informationFollow the steps to edit the display information.

1. Connect via Bluetooth Make sure bluetooth is turned on. This section will appear red on the ‘Configure displays’ page when bluetooth is connected.

2. Tap the Bluetooth iconTap the icon to open a list of connected displays. Then select the display you would like to configure.

3. Edit display informationFollow the steps to edit the display information.

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays: Add display info

Displays

1. Name displayEnter a unique, friendly name to identify this display. When adding displays to display groups, the unique name will help to identify the display.

2. Enter floor numberEnter a floor number or a short location description (e.g. Terminal A - Gate 1, concourse, promenade, etc.).

3. Find locationTap the compass icon on the map to locate the display. If the address is accurate, skip to step 5.

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Configure displays:Add display info (cont.)

Displays

4. Enter address (optional)If the address information is not accurate, manually enter it into the location form field.

5. NextTap ‘Next’ at the bottom of the page to continue configuring your display.

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5

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays:Screen orientation

Displays

1. Select orientation Select one of four screen orientations.

2. NextTap ‘Next’ at the bottom of the page to continue configuring your display.

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays:Select display group

Displays

1. Select display groupFrom the dashboard tap ‘Select groups'. Then from the list of groups select the desired display group.

2. NextTap ‘Next’ at the bottom of the page to continue configuring your display.

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Configure displays:Save display info

Displays

1. ReviewReview the information on the page.

2. SaveTap ‘Save’ to save the information on the page.

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Display information

1. Select displayTap on the desired display in the list to view detailed information about that display.

Displays

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Display information (cont.)

2. Display infoThe ‘Display info’ screen presents the information about the display and its health status. ‘Display info’ screen has four tabs:

• Info• Connection• Address• Alerts schedule

Displays

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Display information (cont.)

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3. Edit displayTap on ‘Edit’ (pencil) icon to open ‘Update display’ screen.

Displays

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4. Update detailsEnter in display details.

5. FinishTap ‘Update’ to save details.

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Filter and search displays

1. Search displaysEnter the display IMEI or display name in the “Search’ field to search for aspecific display.

2. Filter displaysTap on the ‘All displays’ filter element to view displays by ‘display group’.

Displays

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Filter and search displays(cont.)

3. Select display groupSelect one or more display groups in the ‘Select display group’ list.

4. ConfirmTap ‘OK’ to start filtering.

5. Cancel

Tap ‘Cancel’ to cancel filtering.

Displays

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Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Display address

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1. Display addressTap on the ‘Address’ tab to see the display location on the map.

Displays

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Taking screenshots

1. ScreenshotTap on the ‘Take screenshot’ button at the bottom of the ‘Display info’ page. This takes an image of what is currently playing on the display.

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Displays

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Taking screenshots (cont.)

2. Save screenshotOnce you view the desired

screenshot, you can save the image to your camer’s local drive, close the preview, or take another screenshot.

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Displays

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

Reboot display

2

1. Display infoNavigate to the ‘Info’ tab.

2. RebootTap ‘Reboot display’ next to the display status. Tap the ‘Reboot’ button in the pop-up window to reboot the display.

Displays

1

Dashboard

Alerts

Displays

Groups

Introduction

Display information

Filter and search

Display address

Taking screenshots

Reboot display

Identify display

Displays overview

Configure displays

QR Code

Bluetooth

Add display info

Screen orientation

Select display group

Save display info

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Identify display

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1. ConnectionNavigate to the ‘Connection’ tab.

2. IdentifyTap on the ‘Identify me’ button. The display will flash the picture so that you can distinguish the display in front of apart from the others.

Displays

Dashboard

Alerts

Displays

Groups

Introduction

Group list

Groups overview

Search display group

Display group information

Groups overview

‘Groups’ are individual displays placed together with other displays that will show the same content.

You must first configure at least one group in the Digital Signage portal before managing groups in the app.

Helpful tip

Groups

Group list

The ‘Groups’ screen shows the list of all available display groups and their information details, including their health status and location on the map.

1. Orientation is represented by the screen icon. It is the landscape or portrait positioning of the display.

2. Name is the name of the group.

3. Displays total are the total individual displays in a group.

Groups

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Dashboard

Alerts

Displays

Groups

Introduction

Group list

Groups overview

Search display group

Display group information

Search display group

1. GroupsNavigate to the ‘Groups’ page.

2. SearchTap the ‘search bar’ at the top of the page and enter display group name or the display’s IMEI to search for the display.

Groups

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Dashboard

Alerts

Displays

Groups

Introduction

Group list

Groups overview

Search display group

Display group information

Dashboard

Alerts

Displays

Groups

Introduction

Group list

Groups overview

Search display group

Display group information

Display group information

The ‘Alert schedules’ for the display and for the group may be different. In this case, the alert schedule for a single display takes priority and alerts will be sent according to the individual display schedule.

Helpful tip

The “Display group” screen allows creating an alert schedule for the group and viewing a filtered list of displays assigned to the group.

1. GroupsNavigate to the ‘Groups’ page.

2. SearchTap the ‘search bar’ at the top of the page and enter display group name or the display’s IMEI to search for the display.

Groups

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