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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 1

Verizon: J.D. Talken, Advanced Solutions

Architects – Manager

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 2

Agenda

• SCADA in Verizon’s View

• Inside Verizon

• It’s the Network

• Private Network and Support

• The Verizon Utilities Partners and Applications

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 3

SCADA in Verizon’s View

Consumer to SCADA

We got ya covered!

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 4

Verizon Ecosystem

Enterprise Ecosystem

Service Delivery

Platform

Open Development

Innovation

Center

App. Store & Delivery

Hosted Application Store

Vehicle Apps

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 5 5

4G - LTE

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 6

6

How We’re Building It…

303 M POPs

110M

2010

285M+

2013

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 7

Crisis Response Team

Continuity of operations/disaster recovery

through Cell on Light Trucks (COLTs), Tower

on Wheels (TOW) equipped with Satellite

phones.

Network investments to minimize outages

(minimum of 4 hour battery, generators, and

external generator hookups)

24x7x365 Network operations centers for

monitoring (Bedminster, NJ and Southlake,

TX)

Dedicated back-up power

and generators

Verizon Wireless Network Operations

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 8

Emergency Capabilities

• Business Continuity/Disaster Recovery helps minimize the impact of

a disaster for Verizon Wireless:

– Mission critical focus

– Preventative strategies

– Plans and teams

– Tests

• Crisis Management Teams (CMTs):

– Led by senior management

– Command-and-control

– Local response

– Emergency Operations Centers (EOCs) and conference calls

– Exercises

– “Battle tested”

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 9

Customer Environment

Benefits - Key business metrics impacted:

• Increased efficiencies/productivities

• Better tracking of key performance indicators (KPIs)

• Improved asset ROIs

• Reduced costs

• Network reliability and

security

Wireless network services

Hosted applications

Fixed-line

3G 2G

Wi-Fi

Device performance services

Professional services

Application services

• Global reach • Speed to market • Future-proof 9

Customer

Wireless services

and infrastructure

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 10

SCADA - Cellular Example

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 11

• Verizon Private IP (MPLS)

• Point to Point

• IPSec VPN via Internet

Traffic is separate from the

public Internet, increasing

security and improving

performance for M2M

customers

Interconnection Options

Radio

Access

Network

PRIVATE

WIRELESS IP

NETWORK

INTERNET

Verizon

PRIVATE IP

Private

NNI

A

B

Point to

Point

How it Works

Private

Gateway

IPSec

Private Network provides a secure, reliable wireless extension

to Enterprise and Government WAN infrastructures

Verizon Private Network Connectivity

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 12

Verizon Private Network

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

Zero –Tunnel PN

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 14

WEHD - Tier 2 Support

• Support Highlights

– Help Desk to Help Desk Support provided for all VZW Data Products and Services

– Tier 2 and Tier 3 Technical Support

– 24x7 Support – 365 Days

– Dedicated Toll Free Number

– No IVR / Faster Response

– Immediate Escalation Paths

– Enrollment upon request for all Govt Accts

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 15

Certified Devices used in Water Today

Aclara STAR System DCU II

POTS line Replacement

Serial/MODBUS/IP

Connecting Water Treatment

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 16

Utility Solution Partners

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 17

Implemented Tank

Monitoring Solution

17

1A

1B

1C

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 18

Smart Meter

Solution

Partnerships Benefits

2-way Communication

Direct-to-Meter

Power Line Carrier / Mesh

Virtual Peak Plant

Network M2M MC

+ +

CDMA | LTE

Collector

Meter

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 19

Router Solutions

Solution

Network M2M MC

+ +

CDMA | LTE

Partnerships Benefits

Near Immediate Connectivity

Redundant Backup

Substation Backup / Primary

Storm / Trailer Redundancy

Rugged

Routers

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 20

Fleet Management

Solution

`

Network M2M MC

+ +

CDMA | LTE

Partnerships Benefits

1 Connection – Many Devices

Enable future solutions

Productivity Improvements

Efficiency Improvements

Vehicle

Area

Network

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 21

Tablets

Solution

Tablets Network M2M MC

+ +

CDMA | LTE

Partnerships Benefits

Inventory / Partner Management

Field Training

Collection Increases

Efficiency Improvements

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 22

Q & A

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 23

Appendix

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 24

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Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 25 25

Verizon Wireless Certified Devices

Smart GridRouter™

Certified: 3/3/2010

SSI CDMA DCX

Certified: 3/3/2010

SSI Collectcor 1x

Certified: 5/25/2010 SSI kV2c

Certified: 5/25/2010 EA_Gatekeeper Wireless WIC.

2 Devices Certified: 5/27/2010

X-3000 series

7 devices certified: 12/31/2008 CalAmp WiMetry

Certified: 1/28/2009

Itron Cell Relay

Certified: 1/16/2009

Telular 4000

Certified: 12/31/2008

Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 26

Verizon’s M2M Management Center

Manage your Verizon M2M devices, network connections, and other key elements of M2M connectivity in near real time

• Self-service connectivity

management web portal

• Device provisioning

• Connection and usage

monitoring

• Notifications/alerts

• Support and troubleshooting

• Web service APIs for automating

connectivity management

• Private Network Options