verizon: internet, tv and phone services | official site · web viewverizon regional e 9-1-1...

VERIZONREGIONAL E 9-1-1 Electronic

Interface GuideIssue Date August, 2015

IMPORTANT: Please contact the Verizon E911 System Administration group at =>>[email protected] for further guidance and direction due to the migration to a new ALI system that is underway.

mailto:[email protected]

Welcome to VERIZON’S E 9-1-1 Electronic Interface USER GUIDE!

Competitive Local Exchange Carriers (CLECs), Independent Telephone Companies, and Wireless Carriers (jointly described as ”Carriers use the Verizon E 9-1-1 Electronic Interface to access the Verizon E 9-1-1 database depending on the geographic area in which the Carrier is doing business with Verizon.

The 9-1-1 Information Manager Web portal is being migrated to a new web portal called Intrado Unified Portal. It has similar functionality with new security access method. States are being migrated on a staggered basis and the project should complete by end of year 2015. As of August 2015, the states of California, Florida, Maryland, Distract of Columbia, Virginia, Massachusetts, New Jersey, New York and Texas have already migrated to this new platform.

As used within this document, the term “Verizon East” refers to the following states:

Delaware, District of Columbia, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, and Virginia;

and “Verizon West” refers to the following states:

California, Florida, and Texas

Please contact Verizon E 9-1-1 System Administration below with any questions regarding the appropriate Verizon Electronic Interface at either the telephone numbers shown below or via email at [email protected].

Contact Name Telephone Number Business CellJoyce Juliano-Pais 732-221-7863Julie Leahy 617-535-5551 617-835-3270National 911 Support 800-872-3356

:

2


TABLE OF CONTENTS Page

Introduction

Getting Started……………………………………………………………………………………….5

Access Request Form for Telephone Service ……………………………………… ……….6

Access Request Form for PS/ALI …………………………………………………………..7

Accessing Intrado Unified Portal (IUP) ……………………………………………………….8

Options for Transmitting ………………………………………………………………………….9

Modified Nena 2.1 Format for Data ……………………………………………………..10

Disability Indicators ……………………………………………………………………………….11

NENA 2.1 Data Record Specifications………………………………………………………..12-15

NENA 2.1 Header Format for Data Exchange ……………………………………………….. 16

NENA 2.1 Trailer Format for Data Exchange……………………………………………………17

NENA 2 Data Record Specifications for the State of New Jersey …………………………18-19

VERIZON E9-1-1 Contact Telephone Numbers………………………………………………….20

Error Code Messages………………………………………………………………………….. 21-33

Local Number Portability (LNP)…………………………………………………………………….34

LNP Reports………………………………………………………………………………………….35

Service Order Processing in an LNP environment………………………………………………36

911 NET Sample Files ………………………………………………………………………… 37-44

New York Street Thoroughfare Abbreviations…………………………………………………….45

Massachusetts Street Thoroughfare Abbreviations……………………………………………..46

Standard and NENA Thoroughfare Abbreviations for Pennsylvania……………………….47-52

Massachusetts Street Address Guidelines………………………………………………………..53

New York Street Address Guidelines………………………………………………………………54

3

TABLE OF CONTENTS Page

Pennsylvania Street Address Guidelines………………………………………………………55-56

County Codes for New York…………………………………………………………………… 57-58

Pennsylvania TAR Code Listing……………………………………………………………………59

Washington DC TAR Code Listing…………………………………………………………………60

Virginia TAR Code Listing……………………………………………………………………… 61-65

Maryland TAR Code Listing…………………………………………………………………………66

Massachusetts Community to County Listing…………………………………………………67-75

New Jersey County Code Listing…………………………………………………………………..76

Glossary………………………………………………………………………………………………77

4

Introduction

Getting Started

Before contacting E 9-1-1 System Administration, contact must be made with a Verizon Account Representative in order to establish a business relationship with Verizon.

Each local service provider must register with the National Emergency Number Association (NENA) to establish a company identifier. The telephone number to call to obtain a (NENA) company ID is 1-800-332-3911 or 202-466-4911. You can register on line at http://www.nena.org

Obtain Internet Explorer and an internet connection as this is how you will access the Verizon E9-1-1 Systems.

Obtain a copy of the appropriate User Guide from E9-1-1 System Administration.

The E 9-1-1 records that a carrier transmits to Verizon need to be entered in a database by using software such as Microsoft Access. Microsoft EXCEL is not acceptable because the data that is transmitted is not formatted properly.

Verizon uses modified NENA 2 data requirements for file transfer. There are mandatory field requirements as shown in the NENA 2 Section of this Guide.

In order to obtain access to the Verizon E911 Electronic Interface to transmit, update and maintain your customer records in the Verizon E911 Database, please have your Verizon Account Manager contact the Verizon E911 System Administration Group by completing the form below and forwarding as indicated. An electronic version of the login form is available by contacting [email protected] .

The Verizon Corporate Account Manager will forward the customer’s completed User ID/Access Request Form (see below) to: [email protected].

Once the Verizon Account Manager has contacted the Verizon E911 System Administration Group, a member of that group will contact the customer to work with you on obtaining access to the Portal.

A copy of this guide can also be found on the Verizon Wholesale E911 Website: http://www22.verizon.com/wholesale/local/E911/enhanced-9-1-1.html

5

http://www22.verizon.com/wholesale/local/E911/enhanced-9-1-1.html



Access Request Form for Intrado Unified Portal

For Telephone Service Providers

6

Access Request Form for Intrado Unified Portal

For PS/ALI customers

7

Accessing Intrado’s 9-1-1 NET Portal

SYSTEM REQUIREMENTS

The following list identifies general requirements for IUP/911NET access: Users access the server over a secured network. The software is designed for use with Internet Explorer version 7.0 or higher.

Compatibility with other browsers is not guaranteed.

SECURITY

Overall Security Requirements All users will receive an entrust token from the Intrado/Verizon support team Users are instructed to contact Intrado at 855-820-8108 to activate the token Logins and passwords to the Intrado Portal will be provided to you by Intrado at the

same time you contact them to activate your token. System functionality and information retrieval is determined by the user’s profile.

.

8

Accessing the Intrado Unified Portal/911NET

When a carrier is ready to access the system for the first time, they should contact the E 9-1-1 System Administration Team. Verizon will provide detailed instructions required to access the system. Intrado will provide the appropriate URL and an initial user name and password. User documentation can be obtained in the Document Library on the Intrado Unified Portal (IUP)

Options for transmitting files

1. The file transfer tool (FTT) accessed through the Intrado Unified Portal (IUP). The FFF is similar to the tool found in 9-1-1 IM.

2. A sFTP connection. This connection is accessed outside of the IUP using a SSH/sFTP client and an internet connection.

3. A HTTP connection. This connection is accessed outside of the IUP and uses a Secure ID Token and an internet connection.

4. Dial Up. If you currently use a dial up connection. You can continue to use dial up. However, Intrado and Verizon recommend that your company considers upgrading to one of the 3 methods listed above

File Names

The file names for your input/SOI files will be provided to you by Intrado/Verizon Support team.

Naming conventions for all methods of file transfer (HTTP, sFTP and FTT) with header and trailer are:• Must start with the 4 character file name• Can not be more than 20 characters• Must have a file extension• 4 files are returned: _pp, _sp, _err_, _sta

Naming conventions for all methods of file transfer (HTTP, sFTP and FTT) with NO header or trailer are:• Must start with the 4 character file name• Can not be more than 8 characters• Can not have a file extension• Only _err and _sta files will be returned

9

Modified NENA 2.1 Format for Data Exchange

This Section displays the unique differences that exist in several of the East states within Verizon that must be recognized when inputting data into the E 9-1-1 database. NENA Version 2.1 Format for Data Exchange is displayed in Section 6 of this document.

FIELD NAME POS BYTES IMPORTANT INFO TO REVIEW

HOUSE NUMBER SUFFIX

22-25 4 NOTE: IN THE MID-ATLANTIC STATES (PA, DE, VA, DC, MD) THE 1ST CHARACTER OF THIS FIELD MUST CONTAIN A HYPHEN (FOR EX: -1/2 OR –A

STREET SUFFIX 88-91 4 NEED TO DISCUSSNEED TO COMPLY WITH STATE REQUIREMENTS

FIELD NAME POS BYTES IMPORTANT NOTES TO DISCUSSLOCATION 128-187 60 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

NOTE 1: THE LOCATION FIELD IN THE MASSACHUSETTS & NEW YORK DATABASE IS LISTED AS THE TN Comment FIELD. IT IS 30 BYTES IN LENGTH AND IS FOUND IN POSITIONS 128-157. THIS IS WHERE LOCATION INFORMATION SUCH AS APARTMENT, FLOOR AND BUILDING SHOULD BE ENTERED.

NOTE 2: THE LOCATION FIELD IN PA, VA, MD and DC IS LISTED AS THE ADDRESS EXTENSION FIELD.

10

Disability Information Massachusetts Database

In Massachusetts disability information is populated in the ‘location’ field using the following specific ‘disability indicators’.

DISABILITY INDICATORS USED FOR:LSS LIFE SUPPORT SYSTEMMI MOBILITY IMPAIREDB BLIND

DHH DEAF & HARD OF HEARINGTTY TELETYPWRITERSI SPEECH IMPAIREDDD DEVELOPMENTALLY DISABLEDCI COGNITIVELY IMPAIRED

NOTE: In New York, there are no specific procedures or indicators used to reference disability information in the database. Handicapped information may be entered within the “location” field as a ‘free floating’ remark and is entered at the discretion of the telephone company provider.

11

NENA 2.1 Data Record Specifications

The following section contains the Data Record, Header Record, and Trailer Record specifications based on the National Emergency Number Association (NENA) recommended format for data exchange - Version 2. This version can also be found on the Internet at http://www.nena.org/9-1-1TechStandards/nena_recommended_standards.htm.

Field Name Positions Bytes

Type Req’d Description

Function Code

1 1 A R The type of activity the record is being submitted for. Valid entries are: C = Change, D= Delete, I = InsertU= Unlock, M=Migrate

NPA 2 - 4 3 N R The three-digit area code of the Calling/Working Number.

Calling Number

5 - 11 7 N R The seven-digit telephone number of the Calling/Working Number.

House Number

12 - 21 10 AN R/SF The house number. This field should be spaced filled if no house number is available.

House Suffix Number

22 - 25 4 AN R/SF ***NEED TO DISCUSS WITH VERIZON***The house number extension. (e.g. 1/2) This field should be space filled if no suffix applies.

Prefix Directional

26 - 27 2 A R/SF The leading street direction prefix. Valid entries are: N, S, E, W, NE, NW, SE, and SW. This field should be space filled if no prefix applies.

Street Name 28 - 87 60 AN R ***NEED TO DISCUSS WITH VERIZON***The service address of the Calling Number.

Street Suffix 88 - 91 4 A R/SF ***NEED TO DISCUSS***The street abbreviation, as defined by the U. S. Postal Service Publication 28. (e.g. AVE) This field should be space filled if no suffix applies.

Post Directional

92 - 93 2 A R/SF The trailing street direction suffix. Valid entries are: N, S, E, W, NE, NW, SE, and SW. This field should be space filled if no suffix applies.

Community Name

94 - 125 32 A R The service community name of the street / house number as assigned by

12

http://www.nena9-1-1.org/



The Municipal Street Address Guide.

State 126 - 127 2 A R The alphabetic state abbreviation as defined by the U. S. Postal Service. (e.g. PA)

Location 128 - 187 60 AN R/SF **NEED TO DISCUSS in MA and NY**The additional address information describing the exact location of the Calling Number. (e.g. SUITE 2002, APT 706A) This field should be space filled if no location applies. See Notes for additional information on the use this field.

Customer Name

188 - 219 32 AN R The subscriber name associated with the Calling Number.

Class of Service

220 1 AN R Valid entries are:

1 = Residence2 = Business3 = Residence Private Branch Exchange (PBX)4 = Business PBX5 = CENTREX6 = Coin 1 way out7 = Coin 2 way8 = Mobile9 = Residence Off Premise Extension (OPX)0 = Business OPXA= Customer Owned Coin TelephoneG= Wireless Phase 1H= Wireless Phase 2V= VOIP

Type of Service

221 1 N R Valid entries are:

0 = Not Foreign Exchange (FX) or Non Published (Non Pub)1 = FX in 9-1-1 serving area2 = FX outside 9-1-1 serving area3 = Non Pub4 = Non Pub FX in 9-1-1 serving area5 = Non Pub FX outside 9-1-1 serving area

Note: The only valid entries for FX service is1 and 4.

13



Exchange 222 - 225 4 AN R/SF ***NEED TO DISCUSS***Required in NY, MD, DC VA,NJ and PA. The county code taken from the MSAG for MD, DC, VA and PA. For NY populate the exchange field taken from the MSAG.

ESN 226 - 230 5 AN N/SF Field not used, space fill.

Main NPA 231 - 233 3 N R +/or SF

The three-digit area code of the Main Number associated with the Calling Number.***NEED TO DISCUSS WITH VERIZON***

Main Number 234 - 240 7 N R +/orSF

The seven digit telephone number of the Main Number associated with the Calling Number***NEED TO DISCUSS***

Order Number 241 - 250 10 AN R/SF The service order number for the activity establishing this record.

Extract Date 251 - 256 6 N R +/orSF

The date on which the record was created in month, day, year, format (e.g. MMDDYY).

County ID 257 - 260 4 AN N/SF ***NEED TO DISCUSS***Required in MD, DC, VA and PA

Company ID 261 - 265 5 AN N/SF The Telephone Company Identification code. This field is to be populated using the NENA Company Code.

Source ID 266 1 AN R +/orSF

A code that indicates whether the data is part of an initial data load or re-load or part of a daily update process. Valid values are:Space = Daily Update, C = Load

Zip Code 267 - 271 5 AN N/SF The five digit Postal Zip Code. Field not used

Zip + 4 272 - 275 4 AN N/SF Field not used, space fill.

General Use 276 - 286 11 AN N/SF Field not used, space fill.

Customer Code

287 - 289 3 AN N/SF Field not used, space fill.Need to discuss in the West

14



Comments 290 - 319 30 AN N/SF Required in NY and MA. Location information such as APT and FLR.

X Coordinate 320 - 328 9 N N/SF Field not used, space fill.

Y Coordinate 329 - 337 9 N N/SF Field not used, space fill.

Z Coordinate 338 - 342 5 N N/SF Field not used, space fill.

Cell ID 343 - 348 6 AN N/SF Field not used, space fill.

Sector ID 349 1 AN N/SF Field not used, space fill.

TAR code 350 - 355 6 AN R ***NEED TO DISCUSS***Field not used, space fill..

Reserved 356-376 21 AN N/SF This field is reserved for the Database Management Systems provider’s use.

Alternate Number

377-386 10 N R/SF Customer Number being remote call forwarded in Interim Number Portability service.

Expanded Extract Date

387-394 8 N R/SF Date on which the record was created in the format YYYYMMDD

NENA reserved

395-480 86 AN N This field is reserved for NENA Data Technical Committee Assignment.

Reserved 481-511 31 AN N/SF This field is reserved for the Data Base Management Systems Provider’s use.

End of Record

512 1 AN R End of record indicator. Always contains an asterisk (*).

Notes:

1. Req’d (required) column R = Required field. Must be populated for every subscriber’s record spaces not permitted. R/SF = Required field. Must be populated if present in subscriber’s record otherwise space fill. N/SF = Not required field. Space fill.

2. All fields are left justified with trailing spaces.

3. The actual lengths of some fields on the 9-1-1 systems (e.g. Street, Community, Location, et al) are shorter than the NENA-2 defined length and vary by system, which may result in truncation of rightmost data. The most significant information should always be left justified in these and all fields.

4. All alphanumeric (AN) fields may contain upper case letters, numbers and punctuation characters. Lower case and control characters are not permitted.

15

ASCII characters used in alpha only and alpha/numeric fields should be limited to A thru Z, a thru z, 0 thru 9, comma ‘, ’,forward slash ‘ / ’, semi colon ‘; ‘, ampersand ‘&’, and apostrophe ‘ ’ ’. Spaces are allowed with one exception----the first character of a field may not be a space.Other characters may impact the accurate processing of data.Do NOT use the accent mark (for ex. Café) as it will fail data file processing.

NENA Header and Trailer format for data exchange

NENA Recommended Header Format for Data Exchange

Field Name Position Bytes TypeHeader Indicator 1-5 5 UHLExtract Date 6-11 6 MMDDYY

for ex 030300Company Name 12-61 50 CWTCycle Counter 62-67 6 Numeric fieldCounty Id 68-71 4 Alpha Numeric fieldState 72-73 2 NYGeneral Use 74-93 20 Alpha Numeric fieldRelease Number 94-96 3 Numeric fieldFormat Version 97 1 Numeric fieldExpanded Extract Date 98-105 8 Numeric fieldReserved 106-511 406 Alpha Numeric fieldEnd of Record 512 1 *

Note: All fields are Left-justified with trailing spaces, EXCEPT for the Cycle Counter;This is Right-justified with leading spaces.

16

NENA Recommended Trailer Format for Data Exchange

Field Name Position Bytes TypeTrailer Indicator 1-5 5 UTLExtract Date 6-11 6 MMDDYY

for ex 030300Company Name 12-61 50 CWTRecord Count 62-70 9 Numeric FieldExpanded Extract Date 71-78 8 Numeric FieldReserved 79-511 433 Alpha Numeric fieldEnd of Record 512 1 *

Note: All fields are Left-justified with trailing spaces, EXCEPT for the Record count; This is Right-justified with leading spaces.

17

NENA-2 Data Record Specifications (NJ)

The NJ system is keyword driven and is based on state requirements to have location data uniformly displayed at all PSAPs. Please note: Data will only be extracted from the NENA-2 Location field if one or more keywords, associated data, and delimiters are present in the exact prescribed format. If none of the keywords are present, any data in the location field will be ignored.

The NJ system location has four separate and distinct location type fields which can be simultaneously displayed at the PSAP; they are: Unit Type, Floor Number, Building Description, and Coin Location Description. The following editing and formatting rules apply to the location type fields:

Unit TypeIf one of the eleven unit type keywords listed below [followed by a blank space] is detected, the system sets an indicator to denote the unit type detected and will then extract the data following it up to the first space, comma, semicolon, open parenthesis, close parenthesis or a total length of 5 characters. Note: The first unit type and its associated data will be selected if more than one unit type is included in the NENA-2 Location field.

Format: [Unit Type Keyword] [blank space] [Unit Type Information] [delimiter]

Unit Type keywords: APT, BOX, LOT, PIER, RM, ROOM, RU, SUIT, SUITE, UNIT, WINGUnit Type Information maximum length: 5 characters

18

Example of data in the NENA-2 Location field: SUITE 2400 Unit Type keyword: SUITEblank space: blank spaceUnit Type Information: 2400delimiter: blank space

Floor NumberIf the floor number keyword, FLR [followed by a blank space] is detected the system will then extract the data following it up to the first space, comma, semicolon, open parenthesis, close parenthesis or a total length of 5 characters.

Format: [Floor Number Keyword] [blank space] [Floor Number Information] [delimiter]

Floor Number keyword: FLRFloor Number Information maximum length: 5 characters

Example of data in the NENA-2 Location field: FLR 7TH Floor Number keyword: FLRblank space: blank spaceFloor Number Information: 7THdelimiter: blank space

19

Building DescriptionIf the building description keyword BLDG [followed by a blank space] is detected, the system will extract the data following the keyword up to the first comma, semicolon, open parenthesis, close parenthesis for a total length of 20 characters.

Format: [Building Description Keyword] [blank space] [Building Description Information] [delimiter]

Building Description keyword: BLDGBuilding Description Information maximum length: 20 characters

Example of data in the NENA-2 Location field: BLDG GATEWAY TOWERS II HIGH RISE Building Description keyword: BLDGblank space: blank spaceBuilding Description Information: GATEWAY TOWERS II HI (note: maximum of 20 characters extracted) delimiter: blank space

Coin Location DescriptionIf the NENA-2 Class of Service is COIN (6, 7) and the coin location description keyword DES[followed by a blank space] is detected, the system will extract the data following the keyword for a total length of 20 characters. The DES keyword, if present, must be the last, if any of the other keywords are present in the NENA-2 Location field.

Format: [Coin Location Desc. Keyword] [blank space] [Coin Location Desc. Information] [delimiter]Coin Location Desc. keyword: DESCoin Location Desc. Information maximum length: 20 characters

Example of data in the NENA-2 Location field: DES NEXT TO SECURITY POST Coin Location Desc. keyword: DESblank space: blank spaceCoin Location Desc. Information: NEXT TO SECURITY POS (note: maximum of 20 characters extracted) delimiter: blank space

8. The Class of Service field should also be used to indicate Duplicate Service and should be coded as shown below: 9 = Residence Duplicate Service Address - coded the same as Residence Off Premise Extension (OPX).0 = Business Duplicate Service Address - coded the same as Business OPX

9. The Taxing Area Rate (TAR) code must be populated with the appropriate value for all records.

NOTE: Refer to the New Jersey County Code Listing For New Jersey NPANXX numbers: If the STATE field is equal to NJ (New Jersey) the TAR code must be populated with the NJ county abbreviation corresponding to its address in the MSAG file, otherwise the TAR code must be populated with FXbbbb (where bbbb denotes four spaces).

Reserved 481-511 31 N/SF AN Field not used, space fill.End of 512 1 R AN Always an asterisk (*).

20

RecordVerizon E 9-1-1 Contact Telephone Numbers

Title Telephone Number

Mobile

E 9-1-1 System Administrators Julie Leahy 617-535-5551 Joyce Juliano-Pais 732-221-7863 Tony Carroll (Manager) 301-236-1200 301-452-2777MASSACHUSETTS DBMC Fall River Help Desk 508-675-6800Data Management (MA) Supervisors: Marie Keeler 508-673-3911NEW YORK DBMCData Management (NY) Manager: Cathy Snowden 973-509-9901 Supervisors: Tanya Whitfield 914-422-8306 Maria Soares 914-422-8368NEW JERSEY DBMCUser Help Desk 732-922-9911 Supervisors: Mary Ann Hendrickson (FL/CA/TX/NJ) 973-509-9905 Henry Hanson 973-509-9902

Title Telephone NumberMARYLAND VIRGINIA WASHINGTON DC and PENNSYLVANIA DBMCSupervisors:Amy McKinnon /MD/DC/VA) 302-761-5322Victoria Vereb (PA) 724-830-2654Manager – Database ManagementInternal Support Group (ISG)Mary Brooks 804-772-6310Meladee Noble-Carbajal 562-335-3968

DBMC-ISG [email protected]

21

Error Code Messages

The following list contains a description of the Service order processing error messages and suggested corrective action required to correct these errors:

22

Local Number Portability (LNP)

OVERVIEW

With LNP, end-users can switch carriers and retain their telephone number. Because ranges of telephone numbers can be used to segregate Carrier data in the E 9-1-1 database, another method must be used to identify telephone numbers and corresponding carriers. A NENA study group has developed a set of standards called the “NENA Recommended Standards for Service Provider Local Number Portability”. These standards provide a framework to allow carriers to exchange data for end-users that port from one carrier to another carrier.

The NENA standards include:

1) Every Service Order record must carry a Company ID. These ID’s are assigned by NENA and consist of 3 to 5 alpha characters.

2) Two FUNCTION OF CHANGE “FOC”codes are used for service order input records:

FOC U / (“UNLOCK”) is used by the donor company (company losing the end user); and makes the Telephone Number (“TN”) available to the “recipient company” for issuance of their MIGRATE (M) request

- FOC M / (“MIGRATE”) is used by the recipient to migrate the TN from the donor Company ID to Recipient Company ID and to replace the end-user account details if necessary (for instance, if the end user has changed addresses at the same time that they have changed carriers)

When the donor company issues a ‘U’ FOC (to UNLOCK the TN), the existing E 9-1-1 record and associated selective routing record is not changed. The ‘U’ FOC symbolizes that the donor company acknowledges that this end-user has decided to change carriers, and that an ‘M’ service order record can be expected. Until the ‘M’ order is received, the existing data is to remain unchanged. Any service order activity against this telephone number by the donor company, or any other company other than the recipient company, must be rejected. The only exception is that the donor company is allowed to issue an ‘M’ order to reclaim the number.

Other rules exist that define what can happen to a record that has been unlocked. Rules also exist that protect telephone numbers owned by one Local Service Provider from being changed or deleted by the service order records (or clerical activity) of another Local Service Provider.

35

LNP Report Naming Conventions

1. LNP Report Names

There are 5 daily LNP reports and one weekly report A. Successfully Migrated TN Report

B. Unlock Exception Report

C. Migrate Received/Not Unlocked Report

D. Migrate Pending Report

E. Migrate Expired Report

F. NPAC Validation Report (weekly)

2. LNP Report Naming ConventionA15??jjjXXXXX.err

A=LNP report A-F??=two character state jjj=Julian dateXXXXX=NENA ID

**** Samples of Reports can be found in the IUP document library. See “LNP and NRF reports.pdf

36

Changes to Service Order Processing in an LNP Environment

IMPORTANT:

Please contact the appropriate National Marketing Center (NMC) if you have questions on whether your telephone number record has been unlocked. For Verizon West inquiries please call 800-888-8100

Failed Migrate Process: All failed migrates (error code 755) reprocess every hour for 10 days looking for an “Unlock” from the old Service Provider. On the 11th day, error code 755 will age into a 760 error. The 760 errors will be run through Neustar to verify ownership. If the Company ID on the Migrate (error code 760) matches Neustar, then Intrado will create an unlock service order for the TNs. Error Reprocessing will then correct the errors. Telephone service providers will receive a weekly NPAC (Number Portability Administration Center) report which will advise the action taken on 760 errors. Intrado will also provide a report to the Old Service Provider of the TN’s that were Unlocked as required per NENA data standards.

756/792 errors will have the Function of Change (FOC) changed from an “I or C” to a “M” using a programmatic method. See error code listing for description of errors. This process will run 7:30AM Mountain Time (MT) Monday – Friday.

37

9-1-1 NET Sample Files

These attachments are to help carriers better understand the files are available to them when they log into E 9-1-1 after their downloaded TN files have processed.

ATTACHMENT 1 is a sample of the “sta” file (statistics) that is produced when the input file has completed processing. This “statistics” file provides a summary of the number of telephone number records that processed including a breakdown of inserts, changes and deletes. It also shows the number of errors that were generated along with the error code messages.

ATTACHMENT 2 is a sample of the “err” file (error) that is produced if any of the records in the input file failed to successfully process. This file displays the Error code number and the input data that was included upon transmission, such as telephone number, address, end-user name etc. The error code numbers are displayed in this guide with a description of the error message.

ATTACHMENT 3 is a sample of the “pp” file (pre-processing) that is produced and downloaded in your INBOX within a set period of time after uploading the file.

ATTACHMENT 4 is a sample of the “sp” file (status processing) that is produced indicating that the file you have uploaded has processed.

38

File Processing Verification

IMPORTANT: The Carrier should go back into its Mailbox every time a file is transmitted to the Intrado Unified Portal to verify that the file processed successfully. Even if the user does not plan on working the errors until the next business day, it is imperative that the user verifies that the file successfully completed.

To check for processing completion

Retrieve the “sta” (statistics file) after the input “soi” file has completed processing.The statistics file provides a summary of the number of telephone records that processed with a breakdown of Inserts, Changes and Deletes. It also shows the number of errors that were generated along with the error code number.

If you do not receive a .sta file, please contact [email protected]. This may be an indication that your file didn’t successfully process.

39


Example 1 - Sample .sta file

40

Example 1 continued

41

Example 2- Sample .err file

42

Example 2 continued

43

Example 3 - Sample Pre-processing file .pp

This File pre-processing file (.pp) appears in your inbox within a set period of time after uploading the file.

44

Example 4 - Sample of Status Processing file .sp

The status processing indicates the file you have uploaded has processed

45

NEW YORK Street Thoroughfares -Valid Abbreviations

Thoroughfare Name Abbreviation



AIRPORT AIRPT FIELD FLD RAILROAD RRANNEX ANX FREEWAY FRWY RIDGE RDGAPARTMENT APT GARDEN GRDN RIVER RIVARCADE ARC HEAD HD ROAD RDAVENUE AV HEIGHTS HGTS ROADWAY RDWYBEACH BCH HIGHWAY HWY ROUTE RTBLOCK BLK HOSPITAL HOSP SOUTH SBOARDWALK BDWK HOUSE HSE SOUTHEAST SEBRANCH BR INSTITUTE INST SOUTHWEST SWBUILDING BLDG ISLAND ISL SQUARE SQCAUSEWAY CSWY JUNCTION JCTN STATION STACEMETERY CEMTRY LANDING LDG STREET STCENTER CTR LANE LN TERMINAL TERMNLCENTRE CTR LODGE LODG TERRACE TERRCIRCLE CIR LOOP LP THRUWAY THRWYCONCOURSE CONC LOWER LWR TOWER TWRCONVENT CNVNT MANOR MNR TRAIL TRCORNER COR MARKET MKT TRAILER TRLRCOURT CT MEADOW MDW TURNPIKE TRNPKCOURTHOUSE CTHSE MEADOWS MDWS UPPER UPRCRESCENT CRSNT MOUNT MT VALLEY VLYCROSS CR NECK NK VILLAGE VLGCROSSING CRSG NORTH N WALK WKCROSSROAD CRSRD NORTHEAST NE WAREHOUSE WHSECROSSWAY CRSWY NORTHWEST NW WEST WCOTTAGES COTGS PARK PK WHARF WHFDEPOT DEP PARKWAY PKWY WOOD WDDISTRICT DIST PIER PR WAY WAYDRIVE DR PIKE PKE YARD YDEAST E PLACE PLESPLANADE ESPLND PLAZA PLZESTATE EST POINT PTESTATES ESTS POND PDEXPRESSWAY EXPWY PROMENADE PROMEXTENSION EXT PATH PTH

**NO SPACE ON “MC” (EX. MCDONALD); SPACE, NO APOSTROPHE ON “O” (EX.OLEARY)*SECOND WORD IS SPELLED IN FULL WHEN THIRD WORD FOLLOWS (EX. BASIN STREET RD)*IF THIRD WORD IS A DIRECTIONAL, DO NOT SPELL OUT SECOND WORK (EX. BASIN AVE E)

46

MASSACHUSETTS Street Thoroughfares-Valid Abbreviations

Thoroughfare NameAbbreviation

Thoroughfare NameAbbreviation

ALLEY ALY ISLAND ISLANNEX ANX JUNCTION JCTNAPARTMENT APT LAKE LKARCADE ARC LANDING LNDGAVENUE AV LANE LNBASE BS LOOP LPBEACH BCH MARKET MKTBEND BND NECK NKBLOCK BLK PARK PKBOARDWALK BDWK PARKWAY PKWYBOULEVARD BLVD PASS PSBRANCH BR PATH PABUILDING BLDG PIER PRCAUSEWAY CSWY PIKE PKECENTER CTR PLACE PLCIRCLE CIR PLAZA PLZCIRCUIT CIRCT POINT PTCLOSE CLS POND PDCONCOURSE CONC PROMENADE PROMCORNER COR RIDGE RDGCOURSE CORS ROAD RDCOURT CT ROADWAY RDWYCOURTHOUSE CTHSE ROUTE RTCRESCENT CRES SHOREWAY SHWYCROSSING CRSG SQUARE SQDEPOT DEP STATION STADISTRICT DIST *STREET STDRIVE DR TERMINAL TERMESPLANADE ESPLND TERRACE TERRESTATE EST THRUWAY THRWYESPRESSWAY EXPWY TRAIL TRLEXTENSION EXT TUNNEL TUNFREEWAY FRWY TURNPIKE TRNPKGARDEN GRDN WALK WKGREEN GREEN WAY WYHEIGHTS HTS WHARF WHFHIGHWAY HWY YARD YD

47

STANDARD AND NENA THOROUGHFARE ABBREVIATIONS FOR PA

THOROUGHFARE PA THOROUGHFARE

ABBREVIATIONSNENA THOROUGHFARE

ABBREVIATIONSALLEY ALY ALYANNEX ANXAPARTMENT APT ARCADE ARC ARCAVENUE AV AVEBANK BAYOU BYUBEACH BCHBEND BNDBLOCK BLUFF BLFBLUFFS BLFSBOARDWALK BLK BOTTOM BTMBOULEVARD BLVD BLVDBRANCH BRBRIDGE BRGBROOK BRKBROOKS BRKSBUILDING BLDG BURG BGBURGS BGSBYPASS BY BYPCAMP CPCANYON CYNCAPE CPECAUSEWAY CSWY CSWYCENTER CE CTRCENTERS CTRSCHURCH CHRCH CIRCLES CIR CIRCIRCLES CIRSCIRCUIT CIRCT CLIFF CLFCLIFFS CLFSCLOSE CLUB CLBCOMMON CMNCOMMONS CONCOURSE CONC CORNER COR CORCORNERS CORS CORSCOURSE CRSE CRSECOURT CT CTCOURTHOUSE CTHSE COURTS CTS CTSCOVE CVCOVES CVS

48

CREEK CK CRKCRESCENT CRES CRESCREST CRSTCROSS CROSSING CRSG XINGCROSSROAD CR XRDCROSSROADS CURVE CURVCUTOFF CUTOF DALE DLDAM DMDEPOT DISTRICT DIST DIVIDE DVDRIVE DR DRDRIVES DRSDRIVEWAY DRWAY EAST E ENTRY EZ ESPLANADE ESTATE EST ESTESTATES ESTS ESTSEXPRESSWAY EXPWY EXPWYEXTENDED EXT EXTENSION EXT EXTEXTENSIONS EXTSFALL FALLFALLS FLSFERRY FRYFIELD FLDFIELDS FLDS FLDSFLAT FLTFLATS FLTSFORD FRDFORDS FRDSFOREST FRST FRSTFORESTS FORGE FRGFORGES FRGSFORK FRKFORKS FRKSFORT FTFREEWAY FRWY FWYGARDEN GDN GDNGARDENS GDNS GDNSGATEWAY GTWY GTTYGLEN GLNGLENS GLNS GREEN GRN GRNGREENS GRNSGROVE GRV

49

GROVES GRVSHALL HARBOR HBR HBRHARBORS HBRSHAVEN HVNHEIGHT HEIGHTS HTS HTSHIGHWAY HWY HWYHILL HL HLHILLS HLS HLSHOLLOW HOLO HOLWHORSESHOE HRSHE HOUSE HSE INLET INLTINTERSTATE INT ISLAND ISL ISISLANDS ISSISLE ISLEISLES JUNCTION JCTN JCTJUNCTIONS JCTSKEEP KEY KYKEYS KYSKNOLL KNLKNOLLS KNLSLAKE LKLAKES LKSLAND LANDLANDING LNDG LNDGLANE LN LNDGLANES LAWN LIGHT LGTLIGHTS LGTSLOAF LFLOCK LCKLOCKS LCKSLODGE LDGLOOP LOOPS MALL MANOR MNR MNRMANORS MNRSMARKET MKT MEADOW MDW MDWMEADOWS MDWS MDWSMEWS MILL MLMILLS MLSMISSION MSNMOTORWAY MTWY

50

MOUNT MT MOUNTAIN MTNMOUNTAINS MTNSNEAR NECK NCKNORTH N NORTHEAST NE NORTHWEST NW OFF ORCHARD ORCHOUTLET OUTLT OVAL OVERPASS OPASPARK PRK PARKPARKS PARKPARKWAY PRKWY PKWYPARKWAYS PKWYPASS PASSAGE PSGEPATH PATHS PIER PIKE PKE PIKEPIKES PINE PNEPINES PNESPLACE PL PLPLAIN PLNPLAINS PLNSPLAZA PLZ PLZPOINT PTPOINTS PTSPOND PORT PRTPORTS PRTSPRAIRIE PRAIR PRPROMENADE PROM RADIAL RADLRAMP RANCH RNCHRANCHES RNCHS RAPID RPDRAPIDS RPDS RPDSREST RSTRIDGE RDGRIDGES RDGSRIVER RIVROAD RD RDROADS RDSROADWAY RDWY ROUTE RTEROW

51

RUE RUN RN SHOAL SHLSHOALS SHLS SHLSSHOAR SHOARS SHORE SHRSHORES SHRSSKYWAY SKWYSOUTH S SOUTHEAST SE SOUTHWEST SW SPRING SPG SPGSPRINGS SPGS SPGSSPUR SPURSPURS SPURSQUARE SQ SQSQUARES SQSSTATION STAT STASTRAND STRND STRAVENUE STRASTREAM STRM STRMSTREET ST STSTREETS STSSUMMIT SMTTERMINAL TERM TERRACE TER TERTHRUWAY THRWY TRWYTOWER TOWERS TWRS TRACE TRCETRACES TRACK TRACKS TRACT TRAFFICWAY TRFYTRAIL TR TRL TRAILER TRLR TRAILS TUNNEL TUNLTURN TURNPIKE TRNPK TPKEUNDERPASS UPASUNION UNUNIONS UNSVALE VALLEY VLYVALLEYS VLYSVIADUCT VIAVIEW VWVIEWS VWSVILLAGE VLG VLG

52

VILLAGES VLGSVILLE VLVISTA VISWALK WALKWALKS WALKWALKWAY WKWAY WALL WAREHOUSE WHSE WATERWAY WTRWY WAY WAYS WELL WLWELLS WLSWEST W WHARF YARD

Massachusetts Street Address Guidelines

*ST for STREET appears as a suffix only in the following instances:

1. Street name is a letter or a numeral ---- M ST---- 2ND ST

---- THIRTEENTH ST

2. Street name is a direction ---- SOUTH ST

53

3. Street name is the same as the community ---- ARLINGTON ST/ARL

4. Street name ends in a direction or suffix ---- MAIN ST SOUTH

---- MAIN ST EXT

DIRECTION abbreviations are:

NORTH, EAST, WEST OR SOUTH ----- First letter of Direction N, E, W, or S

NORTHEAST, NORTHWEST ---- NE NW SOUTHEAST, SOUTHWEST ---- SE SW

_____________________________________________________________________

Note A direction may not be abbreviated when:

1) It is the Street Name (Example: SOUTH ST)

2) It precedes a lettered Street Name (Example: NORTH D ST)____________________________________________________________________________

The following five thoroughfares will always be abbreviated when they appear within the actual Street Name field:

AV AvenuePK ParkPL PlaceST StreetTERR Terrace

************************************************************************

NOTE: Street names that include ‘ROUTE’ must be fully spelled (for example) Route 1

54

NEW YORK Street Address Guidelines

*ST for STREET appears as a suffix only in the following instances:

1. Street name is a letter or a numeral ---- M ST---- 4 ST

2. Street name is a direction ---- SOUTH ST ---- NORTH WEST ST

3. Street name is the same as the community ---- ARLINGTON ST/ARL

4. Street name ends in a direction or suffix ---- MAIN ST SOUTH

---- MAIN ST EXT

EXCEPTION: When the thoroughfare or suffix is part of the street name, it is spelled in full. For example : Avenue of the Americas

Park Av

55

Pennsylvania Address Guidelines

Address records in the state of Pennsylvania are built and maintained by State County officials.In order to request MSAG extracts, CLECS, Independents and PBX end-users must obtain authorization from the respective counties in order to obtain MSAG extracts.

Under normal processing rules, only street-level MSAG records exist. Street-level MSAG entries require the following address information:

Street NameCommunityCountyStateOdd/Even IdentifierLow House NumberHigh House NumberESN

Omission of any of the above data on a TN update would result in an error. Conditional Posting introduces two additional MSAG record types.

The first is a county default MSAG record, which contains only county, state and ESN information.

The second is a community default record, which contains only community, county, state and ESN information. These default records are inserted and maintained by Verizon personnel.

County personnel maintain street level MSAG records responsible for each specific county.

Error Code 701 (House number is not in MSAG range)

Because of conditional posting in PA/DE, 701 errors will be handled differently. Since all records post to the 9-1-1 Database, all corrections for 701 errors will have to be submitted with a function of change “C”.

56

Pennsylvania – Conditional Posting

Description

Conditional Posting is a process that allows Telephone Company records to update the ALIs when an MSAG does not exist for a jurisdiction or when a matching street-level MSAG is not found.

Records that pass through Conditional Posting are assigned an ESN based on a default MSAG record and passed to the ALI retrieval system with “unsubscribed” data. This ESN is also used for selective routing if applicable. The actual subscriber information appears on the ALI record (i.e., RR 1, RD 1, Main St, Box 2, etc. . .), with a ‘VERIFY CALLER’S LOCATION” message appended to the screen. The emergency providers displayed are based on the default record.

57

COUNTY CODES FOR NEW YORK

COUNTY COUNTY CODE

ALBANY ALBAALLEGHANY ALGABROOME BROMBRONX BNXXBROOKLYN BKNNCATTARAUGUS CATTCAYUGA CAYUCHAUTAUGA CHAUCHEMUNG CHMGCHENANGO CHNGCLINTON CLINCOLUMBIA COLUCORTLAND CORTDELAWARE DELADUTCHESS DUTCERIE ERIEESSEX ESSEFRANKLIN FRANFULTON FULTGENESSE GENEGREENE GRNEHAMILTON HAMIHERKIMER HERKJEFFERSON JEFFLEWIS LEWLIVINGSTON LIVIMADISON MADIMANHATTAN MANHMONROE MONRMONTGOMERY MONTNASSAU NASS

58

COUNTY CODES FOR NEW YORK

COUNTY NAME COUNTY CODE

NIAGARA NIAGONEIDA ONEIONONDAGA ONONONTARIO ONTAORANGE ORANORLEANS ORLEOSWEGO OSWEOTSEGO OTSEPUTNAM PUTNQUEENS QUENRENSSELAER RENSROCKLAND ROCKST. LAWRENCE STLWSARATOGA SARASCHENECTADY SCNNSCHOHARIE SCHOSCHUYLER SHYLSENECA SENESTATEN ISLAND STILSTEUBEN STBNSUFFOLK SUFFSULLIVAN SULLTIOGA TIOGTOMPKINS TOMPULSTER ULSTWARREN WARRWASHINGTON WASHWAYNE WAYNWESTCHESTER WESTWYOMING WYOMYATES YATE

59

TAR code listings for Pennsylvania

ENTITY TAR CODE ENTITY TAR CODE ENTITY TAR CODE

Adams ADAM Dubois DUBO Montour MNTRAllegheny ALLE Elk ELK Northampton NHAMAllentown ALTN Erie ERIE Northumberland NORTArmstrong ARMS Fayette FAYE Perry PERRBeaver BEAV Forest FORE Philadelphia PHILBedford BEDF Franklin FRAN Pike PIKEBerks BERK Fulton FULT Pittsburgh PITTBethlehem BETH Greene GREE Potter POTT

Blair BLAI Huntington HUNT Schuylkill SCHUBradford BRAD Indiana INDI Snyder SNYDBucks BUCK Jefferson JEFF Somerset SOMEButler BUTL Juniata JUNI Sullivan SULLCambria CAMB Lackawanna LACK Susquehanna SUSQCameron CAME Lancaster LANC Tioga TIOGCarbon CARB Lawrence LAWR Union UNIOCenter CENT Lebanon LEBA Venango VENAChester CHES Lehigh LEHI Warren WARRClarion CLAR Luzerne LUZE Washington WASHClearfield CLEA Lycoming LYCO Wayne WAYNClinton CLIN McKean MCKE Westmoreland WESTColumbia COLU Mercer MERC Wyoming WYOMCrawford CRAW Mifflin MIFF York YORKCumberland CUMB Monroe MONRDauphin DAUP Montgomery MONTDelaware DELA

60

Washington DC TAR Code Listing

STATE TAR CODE ENTITYDC WASH ANACOSTIADC WASH ANANCOSTIADC WASH BENNINGDC WASH BEORGETOWNDC WASH BROOKLANDDC WASH CELLULAR ONEDC WASH CONGRESSDC WASH CONGRESS HEIGHDC WASH CONGRESS HEIGHTSDC WASH DOWNTOWNDC WASH DROT DUPONTDC WASH FOGGY BOTTOMDC WASH FOGGY BOTTONDC WASH FORT DUPONTDC WASH FORT SUPONTDC WASH GEORGETOWNDC WASH GEORGIADC WASH GEORIGADC WASH LENFANTDC WASH LINCOLNDC WASH MERIDIANDC WASH METRODC WASH NERIDIANDC WASH ROCKVILLE-DOJDC WASH TENELYDC WASH TENLEYDC WASH WASHDC WASH WASHINGTONDC WASH WASHINGTON-DOJDC WASH WDCDC WASH WOODLEY

61

VIRGINIA TAR CODE LISTING

COUNTY / CITY TARACCOMAC ACOMALBEMARLE ALBEALEXANDRIA ALEXALLEGHENY (INDEP) ALLEAMELIA AMELAMHERST (FGTE) AMHTAPPOMATTOX APOMARLINGTON ARLGAUGUSTA AGSTBATH (INDEP) BATHBEDFORD BDFDBLACKSBURG BKBGBLAND BLANBOTETOURT BOTEBRUNSWICK (FGTE) BRNWBUCHANAN (FGTE) BUCHBUCKINGHAM BUCKCAMPBELL CAMPCAROLINE CAROCHARLES CITY CHRLCHARLOTTE CHACCHESAPEAKE CHEPCHESTERFIELD CHESCHINCOTEAGUE CHINCHRISTIANSBURG CHBGCLARKE CLARCLIFTON FORGE (INDEP) CLIFCOLONIAL BEACH COBHCOLONIAL HEIGHTS COHTCOVINGTON (INDEP) COVN


62

COUNTY / CITY TARCRAIG CRAGCULPEPER CULPCUMBERLAND CUMBDANVILLE DANVDICKENSON DICKDINWIDDIE DINWEMPORIA (FGTE) EMPOESSEX COUNTY ESSXFAIRFAX COUNTY FAIRFAUQUIER FAUQFLOYD FLYDFRANKLIN CITY FRNKFRANKLIN COUNTY FRANFREDERICK FREDFREDERICKSBURG FRBGGILES GILLGLOUCESTER GLOUGOOCHLAND GOCHGREENSVILLE (FGTE) GRNVHALIFAX HALFHAMPTON HAMPHANOVER HANOHARRISONBURG (FGTE) HRBGHENRICO HENRHIGHLAND HIGHHOPEWELL HOPEISLE OF WIGHT IOWTJAMES CITY JAMCKING & QUEEN COUNTY KAQN


COUNTY / CITY TAR

63

KING GEORGE KGEOKING WILLIAM COUNTY KGWMLANCASTER LANCLEE LEECLOUDOUN LOUDLOUISA LOUSLUNENBURG LUNELYNCHBURG LYBGMADISON MADNMANASSAS (FGTE) MNSSMANASSAS PARK (FGTE) MNPKMATHEWS MATHMECKLENBURG (FGTE) MECKMIDDLESEX COUNTY MIDDMONTGOMERY MONTNELSON NELSNEW KENT NWKTNEWPORT NEWS NNEWNORFOLK NORFNORTHAMPTON NRTHNORTHUMBERLAND NTLDNORTON CITY NORTORANGE ORNGPAGE PAGEPETERSBURG PTBGPITTSYLVANIA PITTPORTSMOUTH PORTPOWHATAN POWHPRINCE EDWARD PRED

64


COUNTY / CITY TARPRINCE WILLIAM PRWMPULASKI CITY PULTPULASKI COUNTY PULARADFORD RDFDRAPPAHANNOCK RAPPRICHMOND CITY RICHRICHMOND COUNTY RCMDROANOKE CITY ROANROANOKE COUNTY RNKEROCKBRIDGE ROCKROCKINGHAM (FGTE) RKHMRUSSELL RUSSSALEM SALMSHENANDOAH SHENSOUTHHAMPTON SOTHSPOTSYLVANIA SPOTSTAFFORD STAFSTAUNTON STNTSUFFOLK NASMSURRY (FGTE) SURYSUSSEX (FGTE) SUSXTAZEWELL TAZWVINTON VINTVIRGINIA BEACH VABHWARREN WARNWAYNESBORO WYNSWEST POINT WSPTWESTMORELAND WESTWILLIAMSBURG WMBGWINCHESTER WNCHWISE WISE

65


COUNTY / CITY TARWYTHE WYTHYORK YORK

66

MARYLAND TAR CODES

STATE TAR CODE ENTITYMD ALLE ALLEGHANYMD ANNE ANNE ARUNDELMD BCIT BALTIMORE CITYMD BCOU BALTIMORE COUNTYMD CALV CALVERTMD CRLN CAROLINEMD CARR CARROLLMD CECL CECILMD CHAS CHARLESMD DORC DORCHESTERMD FRED FREDERICKMD GARR GARRETTMD HARF HARFORDMD HOWD HOWARDMD KENT KENTMD MONT MONTGOMERYMD PRGE PRINCE GEORGESMD QANN QUEEN ANNEMD STMY SAINT MARYSMD SOMR SOMERSETMD TALB TALBOTMD WSCO WASHINGTONMD WICO WICOMICOMD WORC WORCESTER

67

STATE OF MASSACHUSETTS COUNTY CODES

COMMUNITY COUNTYCOUNTY

ABBREVIATIONABINGTON Plymouth County PLYMACTON Middlesex County MDSXACUSHNET Bristol County BRISADAMS Berkshire County BERKAGAWAM Hampden County HPDNALFORD Berkshire County BERKAMESBURY Essex County ESSXAMHERST Hampshire County HPSRANDOVER Essex County ESSXAQUINNAH Dukes County DUKEARLINGTON Middlesex County MDSXASHBURNHAM Worcester County WORCASHBY Middlesex County MDSXASHLAND Middlesex County MDSXATHOL Worcester County WORCATTLEBORO Bristol County BRISAUBURN Worcester County WORCAVON Norfolk County NFLKAYER Middlesex County MDSXBARNSTABLE Barnstable County BARNBARRE Worcester County WORCBECKET Berkshire County BERKBEDFORD Middlesex County MDSXBELCHERTOWN Hampshire County HPSRBELLINGHAM Norfolk County NFLKBELMONT Middlesex County MDSXBERKLEY Bristol County BRISBERLIN Worcester County WORCBERNARDSTON Franklin County FKLNBEVERLY Essex County ESSXBILLERICA Middlesex County MDSXBLACKSTONE Worcester County WORCBLANDFORD Hampden County HPDNBOLTON Worcester County WORC

BONDSVILLE Hampden County HPDNBOSTON Suffolk County SUFFBOURNE Barnstable County BARNBOXBORO Middlesex County MDSXBOYLSTON Worcester County WORCBRAINTREE Norfolk County NFLKBREWSTER Barnstable County BARNBRIDGEWATER Plymouth County PLYMBRIGHTON Suffolk County SUFFBRIMFIELD Hampden County HPDN

STATE OF MASSACHUSETTS COUNTY CODESCOMMUNITY COUNTY COUNTY

68

ABBREVIATIONBROCKTON Plymouth County PLYMBROOKFIELD Worcester County WORCBROOKLINE Norfolk County NFLKBUCKLAND Franklin County FKLNBURLINGTON Middlesex County MDSXCAMBRIDGE Middlesex County MDSXCANTON Norfolk County NFLKCARLISLE Middlesex County MDSXCARVER Plymouth County PLYMCENTERVILLE Barnstable County BARNCHARLEMONT Franklin County FKLNCHARLESTOWN Suffolk County SUFFCHARLTON Worcester County WORCCHATHAM Barnstable County BARNCHELMSFORD Middlesex County MDSXCHELSEA Suffolk County SUFFCHESHIRE Berkshire County BERKCHESTER Hampden County HPDNCHESTERFIELD Hampshire County HPSRCHICOPEE Hampden County HPDNCHILMARK Dukes County DUKECLARKSBURG Berkshire County BERKCLINTON Worcester County WORCCOHASSET Norfolk County NFLKCOLRAIN Franklin County FKLN

CONCORD Middlesex County MDSXCONWAY Franklin County FKLNCOTUIT Barnstable County BARNCUMMINGTON Hampshire County HPSRDALTON Berkshire County BERKDANVERS Essex County ESSXDARTMOUTH Bristol County BRISDEDHAM Norfolk County NFLKDEERFIELD Franklin County FKLNDENNIS Barnstable County BARNDENNISPORT Barnstable County BARNDEVENS WORCDIGHTON Bristol County BRISDORCHESTER Suffolk County SUFFDOUGLAS Worcester County WORCDOVER Norfolk County NFLKDRACUT Middlesex County MDSXDUDLEY Worcester County WORCDUNSTABLE Middlesex County MDSXDUXBURY Plymouth County PLYMEAST BOSTON Suffolk County SUFF



ABBREVIATIONEAST BRIDGEWATER Plymouth County PLYM

69

EAST BROOKFIELD Worcester County WORCEAST LONGMEADOW Hampden County HPDNEASTHAM Barnstable County BARNEASTHAMPTON Hampshire County HPSREASTON Bristol County BRISEDGARTOWN Dukes County DUKEEGREMONT Berkshire County BERKERVING Franklin County FKLNESSEX Essex County ESSXEVERETT Middlesex County MDSXFAIRHAVEN Bristol County BRISFALL RIVER Bristol County BRIS

FALMOUTH Barnstable County BARN

FITCHBURG Worcester County WORCFLORENCE Hampshire County HPSRFLORIDA Berkshire County BERKFOXBOROUGH Norfolk County NFLKFRAMINGHAM Middlesex County MDSXFRANKLIN Norfolk County NFLKFREETOWN Bristol County BRISGARDNER Worcester County WORCGEORGETOWN Essex County ESSXGILL Franklin County FKLNGLOUCESTER Essex County ESSXGOSHEN Hampshire County HPSRGOSNOLD Dukes County DUKEGRAFTON Worcester County WORCGRANBY Hampshire County HPSRGRANVILLE Hampden County HPDNGREAT BARRINGTON Berkshire County BERKGREENFIELD Franklin County FKLNGROTON Middlesex County MDSXGROVELAND Essex County ESSXHADLEY Hampshire County HPSRHALIFAX Plymouth County PLYMHAMILTON(wenham) Essex County ESSXHAMPDEN Hampden County HPDNHANOVER Plymouth County PLYMHANSON Plymouth County PLYMHARDWICK Worcester County WORCHARVARD Worcester County WORCHARWICH Barnstable County BARNHATFIELD Hampshire County HPSRHAVERHILL Essex County ESSX

70



ABBREVIATIONHAWLEY Franklin County FKLNHEATH Franklin County FKLNHINGHAM Plymouth County PLYMHINSDALE Berkshire County BERKHOLBROOK Norfolk County NFLKHOLDEN Worcester County WORCHOLLAND Hampden County HPDNHOLLISTON Middlesex County MDSXHOLYOKE Hampden County HPDN

HOPEDALE Worcester County WORCHOPKINTON Middlesex County MDSXHUBBARDSTON Worcester County WORCHUDSON Middlesex County MDSXHULL Plymouth County PLYMHUNTINGTON Hampshire County HPSRHYANNIS Barnstable County BARNHYDE PARK Suffolk County SUFFINDIAN ORCHARD Hampden County HPDNIPSWICH Essex County ESSXJAMAICA PLAIN Suffolk County SUFFKINGSTON Plymouth County PLYMLAKEVILLE Plymouth County PLYMLANCASTER Worcester County WORCLANESBORO Berkshire County BERKLAWRENCE Essex County ESSXLEE Berkshire County BERKLEEDS Hampshire County HPSRLEICESTER Worcester County WORCLENOX Berkshire County BERKLEOMINSTER Worcester County WORCLEVERETT Franklin County FKLNLEXINGTON Middlesex County MDSXLEYDEN Franklin County FKLNLINCOLN Middlesex County MDSXLITTLETON Middlesex County MDSXLONGMEADOW Hampden County HPDNLOWELL Middlesex County MDSXLUDLOW Hampden County HPDNLUNENBURG Worcester County WORCLYNN Essex County ESSXLYNNFIELD Essex County ESSXMALDEN Middlesex County MDSXMANCHESTER Essex County ESSXMANSFIELD Bristol County BRIS

STATE OF MASSACHUSETTS COUNTY CODESCOMMUNITY COUNTY COUNTY

71

ABBREVIATIONMARBLEHEAD Essex County ESSXMARION Plymouth County PLYM

MARLBOROUGH Middlesex County MDSXMARSHFIELD Plymouth County PLYMMARSTONS MILLS Barnstable County BARNMASHPEE Barnstable County BARNMATTAPAN Suffolk County SUFFMATTAPOISETT Plymouth County PLYMMAYNARD Middlesex County MDSXMEDFIELD Norfolk County NFLKMEDFORD Middlesex County MDSXMEDWAY Norfolk County NFLKMELROSE Middlesex County MDSXMENDON Worcester County WORCMERRIMAC Essex County ESSXMETHUEN Essex County ESSXMIDDLEBORO Plymouth County PLYMMIDDLEFIELD Hampshire County HPSRMIDDLETON Essex County ESSXMILFORD Worcester County WORCMILLBURY Worcester County WORCMILLIS Norfolk County NFLKMILLVILLE Worcester County WORCMILTON Norfolk County NFLKMONROE Franklin County FKLNMONSON Hampden County HPDNMONTAGUE Franklin County FKLNMONTEREY Berkshire County BERKMONTGOMERY Hampden County HPDNMOUNT WASHINGTON Berkshire County BERKNAHANT Essex County ESSXNANTUCKET Nantucket County NANTNATICK Middlesex County MDSXNEEDHAM Norfolk County NFLKNEW ASHFORD Berkshire County BERKNEW BEDFORD Bristol County BRISNEW BRAINTREE Worcester County WORCNEW MARLBORO Berkshire County BERKNEW SALEM Franklin County FKLNNEWBURY Essex County ESSXNEWBURYPORT Essex County ESSXNEWTON Middlesex County MDSXNORFOLK Norfolk County NFLKNORTH ADAMS Berkshire County BERKNORTH ANDOVER Essex County ESSX

72



ABBREVIATIONNORTH ATTLEBORO Bristol County BRISNORTH BROOKFIELD Worcester County WORCNORTH READING Middlesex County MDSXNORTHAMPTON Hampshire County HPSRNORTHBOROUGH Worcester County WORCNORTHBRIDGE Worcester County WORCNORTHFIELD Franklin County FKLNNORTON Bristol County BRISNORWELL Plymouth County PLYMNORWOOD Norfolk County NFLKOAK BLUFFS Dukes County DUKEOAKHAM Worcester County WORCORANGE Franklin County FKLNORLEANS Barnstable County BARNOSTERVILLE Barnstable County BARNOTIS Berkshire County BERKOXFORD Worcester County WORCPALMER Hampden County HPDNPAXTON Worcester County WORCPEABODY Essex County ESSXPELHAM Hampshire County HPSRPEMBROKE Plymouth County PLYMPEPPERELL Middlesex County MDSXPERU Berkshire County BERKPETERSHAM Worcester County WORCPHILLIPSTON Worcester County WORCPITTSFIELD Berkshire County BERK

PLAINFIELD Hampshire County HPSRPLAINVILLE Norfolk County NFLKPLYMOUTH Plymouth County PLYMPLYMPTON Plymouth County PLYMPRINCETON Worcester County WORCPROVINCETOWN Barnstable County BARNQUINCY Norfolk County NFLKRANDOLPH Norfolk County NFLKRAYNHAM Bristol County BRISREADING Middlesex County MDSXREHOBOTH Bristol County BRISREVERE Suffolk County SUFFRICHMOND Berkshire County BERKROCHESTER Plymouth County PLYMROCKLAND Plymouth County PLYMROCKPORT Essex County ESSX

ROSLINDALE Suffolk County SUFFROWE Franklin County FKLN

73



ABBREVIATIONROWLEY Essex County ESSXROXBURY Suffolk County SUFFROYALSTON Worcester County WORCRUSSELL Hampden County HPDNRUTLAND Worcester County WORCSALEM Essex County ESSXSALISBURY Essex County ESSXSANDISFIELD Berkshire County BERKSANDWICH Barnstable County BARNSAUGUS Essex County ESSXSAVOY Berkshire County BERKSCITUATE Plymouth County PLYMSEEKONK Bristol County BRISSHARON Norfolk County NFLKSHEFFIELD Berkshire County BERKSHELBURNE Franklin County FKLNSHERBORN Middlesex County MDSXSHIRLEY Middlesex County MDSXSHREWSBURY Worcester County WORCSHUTESBURY Franklin County FKLNSIASCONSET Nantucket County NANTSOMERSET Bristol County BRISSOMERVILLE Middlesex County MDSXSOUTH BOSTON Suffolk County SUFFSOUTH DEERFIELD Franklin County FKLNSOUTH DENNIS Barnstable County BARNSOUTH HADLEY Hampshire County HPSRSOUTHAMPTON Hampshire County HPSRSOUTHBOROUGH Worcester County WORCSOUTHBRIDGE Worcester County WORCSOUTHWICK Hampden County HPDNSPENCER Worcester County WORCSPRINGFIELD Hampden County HPDNSTERLING Worcester County WORCSTOCKBRIDGE Berkshire County BERK

STONEHAM Middlesex County MDSXSTOUGHTON Norfolk County NFLKSTOW Middlesex County MDSXSTURBRIDGE Worcester County WORCSUDBURY Middlesex County MDSXSUNDERLAND Franklin County FKLNSUTTON Worcester County WORCSWAMPSCOTT Essex County ESSXSWANSEA Bristol County BRIS

74



ABBREVIATIONTAUNTON Bristol County BRISTEMPLETON Worcester County WORCTEWKSBURY Middlesex County MDSXTHORNDIKE Hampden County HPDNTHREE RIVERS Hampden County HPDNTISBURY Dukes County DUKETOLLAND Hampden County HPDNTOPSFIELD Essex County ESSXTOWNSEND Middlesex County MDSXTRURO Barnstable County BARNTYNGSBORO Middlesex County MDSXTYRINGHAM Berkshire County BERKUPTON Worcester County WORCUXBRIDGE Worcester County WORCWAKEFIELD Middlesex County MDSXWALES Hampden County HPDNWALPOLE Norfolk County NFLKWALTHAM Middlesex County MDSXWARE Hampshire County HPSRWAREHAM Plymouth County PLYMWARREN Worcester County WORCWARWICK Franklin County FKLNWASHINGTON Berkshire County BERKWATERTOWN Middlesex County MDSXWAYLAND Middlesex County MDSXWEBSTER Worcester County WORCWELLESLEY Norfolk County NFLKWELLFLEET Barnstable County BARN

WENDELL Franklin County FKLNWENHAM (hmltn) Essex County ESSXWEST BARNSTABLE Barnstable County BARNWEST BOYLSTON Worcester County WORCWEST BRIDGEWATER Plymouth County PLYMWEST BROOKFIELD Worcester County WORCWEST DENNIS Barnstable County BARNWEST NEWBURY Essex County ESSXWEST ROXBURY Suffolk County SUFFWEST SPRINGFIELD Hampden County HPDNWEST STOCKBRIDGE Berkshire County BERKWEST TISBURY Dukes County DUKEWESTBOROUGH Worcester County WORCWESTFIELD Hampden County HPDNWESTFORD Middlesex County MDSXWESTHAMPTON Hampshire County HPSR

75



ABBREVIATIONWESTMINSTER Worcester County WORCWESTON Middlesex County MDSXWESTPORT Bristol County BRISWESTWOOD Norfolk County NFLKWEYMOUTH Norfolk County NFLKWHATELY Franklin County FKLNWHITMAN Plymouth County PLYMWILBRAHAM Hampden County HPDNWILLIAMSBURG Hampshire County HPSRWILLIAMSTOWN Berkshire County BERKWILMINGTON Middlesex County MDSXWINCHENDON Worcester County WORCWINCHESTER Middlesex County MDSXWINDSOR Berkshire County BERKWINTHROP Suffolk County SUFFWOBURN Middlesex County MDSXWORCESTER Worcester County WORCWORTHINGTON Hampshire County HPSRWRENTHAM Norfolk County NFLKYARMOUTH Barnstable County BARN

76

NEW JERSEY COUNTY ABBREVIATION CODES

COUNTY ABBR COUNTY ABBR COUNTY ABBR

ATLANTIC ATLA GLOUCESTER GLOU OCEAN OCEN

BERGEN BERG HUDSON HUDS PASSAIC PASS

BURLINGTON BURL HUNTERDON HUNT SALEM SALM

CAPE MAY CAPE MERCER MERC SOMERSET SMST

CAMDEN CAMD MIDDLESEX MDSX SUSSEX SUSX

CUMBERLAND CUMB MONMOUTH MONM UNION UNON

ESSEX ESSX MORRIS MORR WARREN WARR

77

Glossary of Acronyms

Key Term/Acronym DefinitionALEC Alternative Local Exchange CarrierALI Automatic Location IdentificationAN Alpha NumericBOPX Business Off-Premise ExtensionCLEC Competitive Local Exchange CarrierDBMC Data Base Management CenterDES DescriptionDMC Data Management CenterDT LEC Dial Tone Local Exchange CarrierESN Emergency Service NumberESS ID Electronic Switching System IdentifierFOC Function of ChangeFX Foreign ExchangeLEC ID Local Exchange Carrier IdentifierLNP Local Number PortabilityM Order Migrate OrderMSAG Master Street Address GuideNENA National Emergency Number AssociationNENA-2 National Emergency Number Association data specification 2

standard defining how subscriber data is to be formatted for entry into 9-1-1 database systems

NMC National Market Center NPA Numbering Plan Area (Area codes)NPD Number Planning DigitNXX N = Number between 2 & 9; X = number between 0 & 9OPX Off-Premise ExtensionPBX Private Branch ExchangePS/ALI Private Switch/Automatic Location IdentificationPSAP Public Safety Answering PointROPX Residential Off-Premise ExtensionSO Service OrderSOP Service Ordering and ProvisioningTAR code Taxing Area CodeTN Telephone Number UHL User Header LabelUTL User Trailer LabelUSER ID User Identification – System identification used by individuals

logging on to a computer system

78

verizon: internet, tv and phone services | official site · web viewverizon regional e 9-1-1...

Documents