Portal guide

Learn about the most important features of the portal here.

Verizon Digital Signage Portal overview

Portal guide

2

Contents

Sign in and setup ...........................................................................................................................................................................................3

Setup overview .......................................................................................................................................................................................3

Displays ...............................................................................................................................................................................................................3

Manage displays. ...................................................................................................................................................................................3

Create a group. .......................................................................................................................................................................................4

Add displays. ...........................................................................................................................................................................................4

Review and confirm. .............................................................................................................................................................................5

Group management .............................................................................................................................................................................5

Display list view ......................................................................................................................................................................................5

Display map view. ..................................................................................................................................................................................6

Content ...............................................................................................................................................................................................................6

Upload content .......................................................................................................................................................................................6

Rename content .................................................................................................................................................................................... 7

Content status ........................................................................................................................................................................................ 7

Remove content .....................................................................................................................................................................................8

Campaigns ........................................................................................................................................................................................................8

Create a campaign. ..............................................................................................................................................................................8

Sign in to the Digital Signage portal. ...........................................................................................................................................8

Create a new campaign. ....................................................................................................................................................................8

Identify the campaign. ........................................................................................................................................................................8

Select a group.........................................................................................................................................................................................9

Choose a template. ..............................................................................................................................................................................9

Set up content. .......................................................................................................................................................................................9

Assign content to a zone. ................................................................................................................................................................10

Schedule a campaign. ........................................................................................................................................................................ 11

Schedule delivery. ................................................................................................................................................................................ 11

Campaign dashboard ......................................................................................................................................................................... 11

Edit the campaign. .............................................................................................................................................................................. 12

About the portal ........................................................................................................................................................................................... 12

Transfer and delivery of content .................................................................................................................................................. 12

Portal maintenance ............................................................................................................................................................................ 12

Portal guide

3

Sign in and setup

Setup overview

When you first place your order, Verizon will activate your Media Player. Once you have followed the “Set up hardware” and “Configure display” guides, your Media Player will then be active. To see all active Media Players, log into the portal. All Media Players within the portal can be found under the Displays tab. If the Media Player is not in a group, it will be found in the section titled “Displays without a group.”

If a display is not showing up in this section, call 1.800.525.0481 for technical support.

To see FAQs, visit digitalsignage.verizon.com/pub/support/faqs.

All required software updates will be delivered via the Digital Signage Portal. For support, refer to user guides or call us at 1.800.525.0481. Limited Warranty and Return terms apply.

To view Returns and Limited Warranty, visit digitalsignage.verizon.com/pub/support/productsupport/rw.

Sign in to the Digital Signage Portal.

Once the 4G LTE Media Player is connected to the display and both the display and the Media Player are turned on, sign in to the Digital Signage Portal to confirm setup.

Use your MyBiz credentials to sign in. Your Digital Signage account must also be turned on. If you don’t have an account, speak with your company’s Digital Signage representative or contact a Verizon Wireless business specialist.

Displays

Manage displays.

Display dashboard

1. Manage your displays under the Displays tab. Displays are split into “Groups” and “Displays without a group”

2. To manage displays in a group, select the + sign on the left of the group, and select your desired display

1

2

Portal guide

4

Create a group.

Helpful tipDisplays must be placed in a group to create a campaign.

Group basics

1. From the dashboard, navigate to the Displays tab

2. Click Create group to group individual displays

3. Create a distinct name for your group

4. Enter an approximate location or a short location description (e.g., Terminal A - Gate 1, concourse, promenade, etc.)1

Location of the displays is determined by the approximate location you provide through the portal.

5. Select a timezone

6. Set your group orientation

4

5 6

3

1

2

Add displays.

1. Select the displays to add to your group

2. Click Continue

1

2

Portal guide

5

Review and confirm.

1. Review that the information you entered is correct and click Finish

2. A confirmation screen will appear with the details of your newly created group

This group will now appear under the Displays tab of your dashboard.

1

2

Display list view

The dashboard allows you to view all of your display groups at once.

Working with groups:

1. Use the filters on the left-hand side of the screen to view a sub-set of groups

2. Click the + sign to expose the displays within a group

3. Displays without a group appear below the groups (see the “Manage displays” section)

4. Click anywhere below the display name to manage the display details

Group management

Helpful tip

• A display must be in a group to be used

• A group can consist of a single display or multiple displays

• When creating a campaign, a display can only be assigned to one group

4

1

2

3

Portal guide

6

Display map view.

1. You can see a map of all of your group locations by clicking on the location icon. Click the list button to toggle back to a list view of your groups

2. In the location view, highlight a particular group on the map by using the Quickview pulldown

1

2

Content

Upload content.

Content dashboard

You will need to use a desktop computer to upload your content using the Digital Signage Portal.

1. Gather your images and/or videos for your campaign

2. Sign in and click the Content tab on the dashboard

3. Drag and drop your files or click Upload. You may upload up to 10 files at a time. Supported formats: .gif, .jpg, .jpeg, .mp4, .png

1

2

3

Portal guide

7

Rename content.

All files must have a unique file name. The file name can be edited in the portal.

1. Click the Content tab of the dashboard and find the desired asset

2. Click the Edit icon on the asset and type in the new name

3. Click the checkmark icon to confirm changes

4. You may also click directly on the asset to edit the name there

1

2

4

3

Content status

Helpful tip You cannot delete content that is part of an active campaign.

Content

Any content that is not associated with an active campaign will expire and be automatically deleted after 60 days.

You must ensure that you back up all content locally.

Content status is reflected by the colors below:

Color Meaning

Black Unused asset

Yellow Unused and expiring asset

Blue Pending use in a campaign

Green In use in a campaign

Portal guide

8

Remove content.

To manually remove content:

1. Click the Content tab of the dashboard and find the desired asset

2. Click the asset, and then click Delete

1

2

Campaigns

Create a campaign.

To create a campaign, your displays must be placed in a group. Visit “Configure displays” to learn how to create a group.

Sign in to the Digital Signage portal.

Use your My Business credentials to sign in. Your Digital Signage account must also be turned on. If you don’t have an account, speak with your company’s Digital Signage representative or contact a Verizon Wireless business specialist.

1 2

4

3

Create a new campaign.

1. From the dashboard, navigate to the Campaign tab

2. Click Create new campaign

Before you start:

You’ll be presented with a checklist of things you’ll need to complete a campaign.

Identify the campaign.

1. Give your campaign a unique and friendly name

2. To distinguish between campaigns, you may add a description

Portal guide

9

Select a group.

Helpful tip Any displays not in a group will not appear and cannot be selected.

Select the group to determine where the campaign will be deployed. To set up groups, read our online instructions on how to configure a display. To learn more about groups, read the “Group management” section.

Awesome MarketCentral TimeChicago, IL, USA

Portrait

5 Displays in this group

Select group >

Choose a template.

Helpful tip You may only select templates that match the orientation of the screen.

• Portrait templates

• Landscape template

To change orientation, read our guidelines under “Group management.”

Set up content.

Add content to your library.Upload images and videos for your campaign.2

• Accepted file formats: .gif, .jpg, .png or .mp4

There are 22 GB of available storage on the Media Player. Expandable storage is available; read our 4G LTE Media Player Guide for more details.

Portal guide

10

Assign content to a zone.

Templates are divided into sections called zones.

1. Search the content in your library to add to a zone

2. Select the bottom-right dropdown to see all the zones available in your template

3. Assign the content to a zone. Multiple pieces of content can be added to each zone

1

2

3

Order and schedule zone content.

Drag and drop content to determine the order in which the content will be presented in the zone.

Optional custom start

If you would like to add a custom start and end date and time to individual pieces of content, select the dates and times from the calendars shown.

If no dates are chosen, the content will run the length of the campaign.

Preview your campaign.

Preview the campaign on your computer to ensure that all the content is organized and displaying properly.

Preview may not reflect exact content.

1

Portal guide

11

Schedule a campaign.

Schedule delivery.

Select the time you would like the campaign to go live.

If you have questions about billing, please contact your Verizon Wireless business specialist.

Confirmation

View the confirmation details of your campaign and scheduled delivery.

Campaign dashboard

Campaign status

Use the campaign dashboard to view the status of the campaign.

Live–The campaign is currently running on the display group.

Pending delivery–The campaign is scheduled for a specified delivery time.

Portal guide

12

Draft–Content may be assigned but has not been scheduled for delivery.

Expired–The campaign has ended.

Future update–A previous campaign has been edited and scheduled for delivery.

Edit the campaign.

Campaigns

You can edit a currently running campaign or pending campaign by clicking on the campaign from the dashboard.

1. Click the Edit campaign button on the top right of the screen. Click OK to continue

2. Editing options:

• Add or remove content

• Reorder presentation lists

• Change the display group where the content is being sent

3. Select a new delivery time by clicking the Schedule Delivery button in the Pending delivery box

4. Click the Save campaign button at top. You must click Save to confirm changes to the campaign

Select Discard if you wish to cancel.

1

2

4

3

About the portal

Transfer and delivery of content

Actual delivery of content is dependent on local network coverage and availability, traffic conditions and other service limitations (see your Digital Signage Agreement for details).

• Devices need to be on and connected to ensure that campaigns will be delivered properly

• Delivery of the campaign can be independent of when the individual pieces of content are shown on the displays

Portal maintenance

The portal may have outages and be down for maintenance from time to time.

1 Display location information is determined by GPS data supplied by the device. If GPS data is not available, location is determined based on the approximate address provided by you in the display details.

2 Users are responsible for all content, which must comply with all laws.

Network details & coverage maps at vzw.com. © 2019 Verizon. UG3650319