Workshop Topics

• Quality Management Principles for Cleaning Operations

• A Case Study – Daylight Cleaning Cost Savings*

• Daylighting Reflective and Energy Savings*• Reducing Flooring Installation Cost and

Quicker Occupancy*

*Presented by Armstrong Flooring, Workshop Co-host.

Quality Management Overview

In this seminar we will identify critical elements of the ISSA Cleaning Industry Management Standard (CIMSGB).

CIMS-GB quality management principles are designed to create operational excellence.

Participants will learn how the elements of the standards can be used as a tool for evaluating and improving service delivery, benchmarking, and zero-based workloading.

Presenter

Dave Frank is the president of the American Institute

for Cleaning Sciences (AICS), an independent third-

party accreditation organization that establishes

standards to improve the professional performance

of the cleaning industry. With more than 39 years of

experience, David is the leading authority in the

industry, serving facility service providers,

distributors and manufacturers.

He is an active member and frequent speaker for

ISSA, APPA, EPA and the U.S. Green Building

Council. He has designed educational programs to

promote occupational development and best

practices for the foremost companies in the cleaning

industry.

Workshop Details

Tuesday, June 23, 2015

10:00am – 2:00pm

Manhattan CollegeKelly Commons4

A&B

4513 Manhattan College Parkway

Riverdale, NY 10471

Monday, June 22, 2015

10:00am – 2:00pm

University of Pennsylvania Singh Center for Nanotechnology,

Glandt Forum Room

3205 Walnut Street

Philadelphia, PA 19104

Learn more about Veritiv’s Smart and Sustainable Campus program

APPA Membership not required!!!