verifying the firmware version on the mx/mxa/qx actuator digital and analog controls group flowserve...
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Verifying the Firmware Version on the MX/MXa/QX Actuator
Digital and Analog Controls Group
Flowserve FCD
Lynchburg, VA
Firmware
• Tells the actuator how to operate
• WINDOWS for the actuator
• Essential information when addressing customer problems
Firmware Upgrades
• Address functional deficiencies not found during initial testing ESD Modulation CRC
• Enhances the feature functionality of the actuator Option board functionality Comm Loss in Network Options MXa SSMR
Verifying the Firmware Version
• Enter the SETUP Menu
• Enter the DIAGNOSTIC Menu
• Enter the IDENTIFICATION Sub-menu
• Toggle through the options to the Firmware Version
Firmware Verification Procedure
100% OPENSTATUS OK
SETUP?
Enter the SETUP Menu
Toggle the REMOTE/STOP/LOCAL knob from STOP to REMOTE to LOCAL and back to STOP. Toggle the OPEN/CLOSE knob to OPEN, then CLOSE and then to OPEN
Firmware Verification Procedure
SETUPENGLISH?
SETUP?
CHANGESETTINGS?
Enter the DIAGNOSTICS Menu
“YES”“YES”CHANGE
SETTINGS?
“NO” VIEWSETTINGS?
VIEWDIAGNOSTICS?
“NO”
Firmware Verification Procedure
VIEWDIAGNOSTICS?
VIEWHARDWARE?
Enter the identification Sub-Menu
“YES” “NO”
VIEWMOTOR STATUS?
VIEWERROR CODE?
MX
MXa
Firmware Verification Procedure
VIEWMOTOR STATUS?
VIEWERROR CODE?
VIEWMOTOR STATUS?
Enter the IDENTIFICATION Sub-Menu
“NO”
“NO”
MX
MXa
VIEWPOWER SUPPLY?
VIEWPOWER SUPPLY?
“NO” “NO”
“NO”VIEW
IDENTIFICATION?
VIEWIDENTIFICATION?
Firmware Verification Procedure
VIEWIDENTIFICATION?
TAG? SERIAL #01234567
Navigating the IDENTIFICATION Sub-Menu to find the Firmware version
ORDER #01234567
FIRMWARE REV.08/10.0
“YES” “YES” “YES” “YES”
When the firmware version has been verified, cycle the REMOTE/STOP/LOCAL knob to either LOCAL or REMOTE and then
back to STOP to return to the normal display
Seeking a Solution
• When seeking a solution to a customer’s problem, collect the critical data MX, MXa or QX Firmware version Options Configuration parameters Description of the problem Actuator display