vbs 2009 annual report

2009 Annual Report

Your Community. Your Commitment. Your Blood.

Someone’s life depends on you.

The mission of Virginia Blood Services is to inspire our communities to provide a safe and reliable blood supply for the patients we serve.

TABLE OF CONTENTS

Mission

Executive

Financials

NewDonorGroups

OurCommunity

News

Hospitals

Gifts

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Letter From The President 3 Board of Directors 4Exiting Board Members 5Department Highlights 6 BioArray 9Locations 11Hospitals We Serve 12Patient Story 13Coordinator Story 15 Donor Story 17Cash Contributions 19In-Kind Donations 20New Donor Groups 212008/2009 Financials 23

Letter from the President

Executive FinancialsNewDonorGroups

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The theme for this year’s annual report is “Your Community. Your Commitment. Your Blood.” And these are three things that we hope come to mind when you think of Virginia Blood Services. As the sole provider of blood to 21 hospitals throughout central Virginia, we are your community’s source for lifesaving blood products. However, nothing we do would be possible without the commitment of our blood donors because there is still no substitute for human blood. We consider 2009 a success because these three things, “community,

commitment and blood,” were combined to save lives. The following pages of our annual report will give you a closer look at our year. You’ll see stories of patients, donors, new equipment that helps us better meet hospital needs and how we have grown to better serve our donors. We’ve also noted our department highlights for the year. It’s because of our community of volunteer blood donors that VBS increased red blood cell collections in 2009 by 4.8 percent, while collections of single donor platelets also increased. The result was more than 60,000 donors providing 137,250 blood products. We say “thank you” on behalf of Virginia Blood Services’ staff and members of its board of direc-tors, for taking care of “Your Community” and keeping “Your Commitment” to give “Your Blood” to patients in need. These three things do not go unnoticed. We hope to see you again in 2010.

Robert E. Carden, Ph.D.,President and CEO

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Board of Directors

Chairman of the Board: Sallie S. Cook, M.D. Chief Medical Officer Virginia Health Quality Center Richmond

Charles W. Byrd, Jr.Chief Financial OfficerFirst Health Services CorporationRichmond

Robert E. Carden, Ph.D.President & Chief Executive Officer Virginia Blood Services Richmond

Chris DeCapriCEOCapri JewelersRichmond

Kathryn Freeman-Jones, Esq.Goodman, Allen & Filetti, PLLCRichmond

Patrick R. Liverpool, Ph.D.Richmond

Michael J. McCue, D.B.AProfessorVirginia Commonwealth UniversityDepartment of Health AdministrationRichmond

Ronald L. MooreFidía Advisors, LLCRichmond

Laurens SartorisPresidentVirginia Hospital & Healthcare AssociationRichmond

Mark A. SmithOwnerMIDAS of Central VirginiaRichmond

James Zocco, M.D.Cardiothoracic Surgical AssociatesRichmond

Virginia Blood Services Board of Directors2009 - 2010

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Exiting Board Members

Exiting members of Virginia Blood Services’ (VBS) Board of Directors, Freddie Cobb, Dick Pierce, and Pam Clark, each deserve a special thank you for their contribution, time, and sup-port.

Cobb served as Chairman of the Board for the past two years. He is the president of Cobb Office Technologies, Inc., a Richmond based company that provides document solutions for Virginia businesses.

Cobb’s tenure on VBS’ Board of Directors was from 2002 to 2009. “Under Mr. Cobb’s leadership as board chair for the past two years, VBS has set new records for blood collections. As a result, we are able to meet 100 percent of the needs of our community,” said Robert E. Carden, Ph. D., president and CEO of VBS.

Richard Pierce joined the board from Rockingham Memorial Hospital in 2002. The

majority of VBS’ growth the last few years has been with its Western Operations covering Charlottesville, Staunton and Harrisonburg. “Mr. Pierce has been a vital part of helping us to achieve this record growth in our western centers,” Carden said.

University of Virginia Health System’s associate medical director of blood bank and transfusion services, Pamela Clark, M.D., was with the VBS Board for more than 17 years. Joining the board in 1993, Clark played a key role in assisting VBS in following blood banking policies. “Under Dr. Clark’s medical leadership, VBS has maintained an exemplary record of compliance with all industry regulations,” Carden said.

“On behalf of everyone at VBS, I would like to personally thank each of these board members for their dedication and service to VBS,” Carden added.

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Pictured from left: Richard Pierce, Dr. Pamela Clark, and Freddie Cobb.


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Department Highlights

In 2009, Virginia Blood Services (VBS) continued to see increases in donations. The generosity of thousands of blood donors makes the organization’s success possible. In an effort to be good stewards of these donors’ gifts, each VBS department worked hard throughout the year to streamline procedures, upgrade equipment and technology, increase efficiency, and implement new marketing initiatives. With this in mind, department highlights for fiscal year 2009 are listed below.

Donor Recruitment Increasing again in 2009, young adults and students continued to generate the most blood donations for VBS. High school donations grew by 25 percent and the college/university donations grew by 16 percent. Combined, these students and their academic communities made up 26 percent of all donations on mobile

operations. The largest one-

day blood drive in the history of the company took place on Sept. 23, when the VCU CAA Challenge brought in 534 units of blood. Also, VBS’ Guitar Hero Contest blood drive, held during the summer, generated donations from more high school students on summer break than any other prior promotion. Civic and social organizations, as well as churches and religious groups, helped meet patient needs last year by increasing their donations by 16 percent. Also, VBS experienced the largest turn-out ever for the Richmond International Raceway’s “Drive for Life” blood drive in September, where NASCAR drivers stopped by to sign autographs and meet donors.

Recruitment worked hard in 2009 to be good stewards of its resources and increase efficiencies. The Field Recruitment department was able to increase its projection accuracy by 15 percent, thereby making mobile drives more

Last summer, high school students from across the Richmond region gathered at Chesterfield Towne Center and Virginia Center Commons to donate blood and had the chance to participate in a Guitar Hero competition.

efficient. In Telerecruitment, VBS’ call center, a new software upgrade was implemented which in turn resulted in more donors giving at donor

centers.

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Finally, the department would like to thank all of its donor groups and

donors for the commitment to give blood and save lives. All donor groups worked hard this

year to help local patients in the community, and some of the donor groups exceeded 500 donated units last year. VBS would like to recognize those groups: Midas of Richmond, UVA Medical Center, VCU Medical Center, University of Virginia, Lee-Davis High School, Chesterfield County Government, Virginia Commonwealth University, St. Mary’s Hospital, Dominion Virginia Power, SunTrust, and the

Defense Supply Center of Richmond.


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Donor Services VBS’ Donor Services department, consisting of 125 employees, managers, supervisors and blood collection staff, was busy in 2009 at donor centers and blood drives. The department has been involved in numerous pilot projects, which resulted in adding new equipment, or changing processes to improve efficiencies.

To help our hospitals with their plasma inventories, VBS added another type of automated blood procedure at its mobile drives resulting in the collection of red cells and a jumbo plasma, which is double the amount of plasma produced from a whole blood donation. The organization targets donors with an AB blood type for this procedure since it is the universal plasma and can be transfused to any patient, no matter what blood type they have.

Information Technology Group Shortly after launching wireless Internet service for donors at its donor center on Emerywood Parkway, VBS’ Information Technology Group (ITG) decided to expand the technology to other Richmond area donor centers. With convenience to donors in mind, the service allows donors to enjoy using the technology to keep in touch with email or browse the Internet during their donations. As the service grew more popular, ITG decided to install wireless Internet service in VBS’ Innsbrook and Arboretum donor centers.

In addition, ITG has automated the organization’s inventory reports and status of daily collection. Generated automatically and distributed by email, this change increased reporting accuracy by eliminating data entry errors and saves two-and-a-half hours of employee time each day.

ITG also managed the upgrade of its Donor Relationship Management (DRM) software to the latest release – DRM Touch, which improved the capabilities, functionality and ease-of-use of the software. DRM Touch is a recruiting tool that uses a simple interface built specifically for blood centers. It manages the entire recruitment process - donor lists, blood drives, and scheduling – and has the capability to create effective recruiting campaigns that drill down deep into targeted preferences and

demographics. It also has two Internet portals - one for donors and one for coordinators - which provide pathways to content and present information in a unified way. It was implemented in March 2009.

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Pictured: Ebonie Allen, VBS Phlebotomist


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Social media tools such as Facebook and Twitter continued to be a driving force behind the Public

Relations and Marketing Department’s recruiting

and education efforts. VBS’ Facebook fan page exceeded 900 fans during the year and the Twitter handle @vablood generated hundreds of retweets

from its followers. These two tools will continue to be a driving force

behind the organization’s marketing and PR efforts.

The department continued to build strong community partnerships by collaborating with the American Cancer Society for an October pro-motion and giveaway. The partnership focused on the importance of platelet donations and red blood cells for cancer patients battling the side effects of chemotherapy treatment.

Lastly, the department implemented a new summer promotion called “Donors Deserve Credit,” which rewarded donors for their com-mitment to give with the opportunity to win one of three $200 VISA gift cards each week during June, July and August. The promotion resulted in an increase in new donors and more frequent giving from regular donors.

14,000

13,000

12,000

11,000

10,000

9,000

8,000

7,000

6,000

5,000FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY08/09

Collection Utilization

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Marketing & Public Relations Single Donor Platelets Chart

115,000

110,000

105,000

100,000

95,000

90,000

85,000

80,000

75,000

70,000FY 04/05 FY 05/06 FY 06/07 FY 07/08 FY08/09

Red Blood Cell Chart


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BioArray Technologythey can be labor intensive and costly.

At times, antisera are unavailable from manufacturers due to scarcity or source depletion. At VBS, select donors are screened for five to seven antigens using the tube or microplate method. Testing 46 donors can take up to four hours and use large amounts of

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In order for a transfusion to be successful, the donor’s ABO type must be compatible with the patient’s ABO type.

ABO type is simply a description of the blood group antigens present on an individual’s red blood cells. If the red blood cells have A antigens on their surface, the ABO type is A. If the red blood cells have B antigens on their surface, the ABO type is B. If there are both A and B antigens present, the ABO type is AB, and if neither A nor B is present, the ABO type is O.

Along with A and B antigens, many people are surprised to find out that there are more than 450 other antigens that may be present on an individual’s red blood cells. Even though ABO compatible red blood cells are transfused, a patient may respond by building antibodies towards antigens present on the donor’s cells that are not present on their own cells. When this happens, blood for transfusion to that patient must be negative for, or missing, the antigen to which the antibody was made. Sometimes antigen negative blood is easy to find, but when a patient builds an antibody toward a high frequency antigen, or has antibodies toward many different antigens, obtaining blood for that patient can be very difficult.

At Virginia Blood Services (VBS), the Reference Laboratory constantly screens for antigen negative donors so that lifesaving transfusions are not delayed.

Testing for antigen negative blood is done in a variety of ways. Serological testing involves the mixing of red blood cells with antisera and looking for reactions showing the presence of antigens. This can be performed using test tubes or microplates containing small wells. Although these methods are accurate,


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antisera and reagents. The BioArray Solutions team offers another method for VBS. It uses molecular testing to screen for the presence of genetic material that encodes blood for certain antigens. Using BioArray, 96 donors can be screened for 33 different antigens in less than five hours. This method is also available for our

hospital customers when a patient’s antigen type is not able to be determined by serological testing.

Using BioArray, DNA is extracted

from a blood sample and then amplified

using Polymerase Chain Reaction (PCR). The DNA is then cleaned and broken into single strand segments. The strands are then bonded to a chip embedded on a glass slide and read by a computerized microscope. Because this method uses genetic material instead of antigen presence to determine antigen status, testing is more accurate and expansive as well as faster and more cost-effective.

Since VBS began using BioArray in July, 2008, 1,458 samples have been screened and 268 donors have been identified as suitable for use in the transfusion of patients with Sickle Cell Disease. Additionally, 25 U negative/U variant donors were found. The incidence for individuals negative for U is 1 in 100 donors of African descent. Two donors negative for Hya and Joa have been identified. The incidence of a person negative for both of these antigens is less than 1 in 400,000.

BioArray is an invaluable tool on the cutting edge of technology. It is the reason why units for sickle cell disease patients within the VBS service area are more plentiful than ever. It has enabled VBS to supply rare units to several blood centers around the country including the National Institutes of Health for the National Rare Donor Registry. BioArray allows VBS to provide for patients in need both locally as well as nationally and enables us to be even better stewards of the lifesaving gift our donors provide.

Pictured: Martha Barringer, team leader Reference Lab Transfusion Services, using BioArray.

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Virginia Blood Services’ Donor Centers

Hospitals

HarrisonburgRockingham Memorial Hospital

FishersvilleAugusta Health

FarmvilleSouthside Community Hospital

EmporiaSouthern Virginia Regional Medical Center

South HillCommunity Memorial Health Center

Arboretum Donor Center9200 Arboretum Parkway, Suite 100Richmond, VA 23236

Augusta Donor CenterAugusta Community Care Building64 Sports Medicine DriveFishersville, VA 22939

Charlottesville Donor Center2401 Hydraulic RoadCharlottesville, VA 22901

Chester Donor Center12212 Bermuda Crossroad LaneChester, VA 23831

Emerywood Donor Center and VBS Headquarters2825 Emerywood ParkwayRichmond, VA 23294

Innsbrook Donor Center4040-A Cox Road(Facing Dominion Boulevard)Glen Allen, VA 23060

Rockingham Memorial Hospital Donor Center100 East Grace StreetHarrisonburg, VA 22801

University of Virginia Health System Donor CenterWest Hospital, Suite 1206Charlottesville, VA 22903

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Hospitals Servedby Virginia Blood Services

Hospitals

CharlottesvilleUniversity of Virginia Health System Virginia’s second largest hospitalMartha Jefferson Hospital

RichmondVCU Medical Center Virginia’s largest hospitalBon Secours Health System: Memorial Regional Medical Center Richmond Community Hospital St. Francis Medical Center St. Mary’s Hospital HCA Health Systems: CJW Medical Center (Chippenham) CJW Medical Center (Johnston-Willis) Henrico Doctors’ Hospital (Forest) Henrico Doctors’ Hospital (Parham) Retreat Hospital Hunter Holmes McGuire Veterans Affairs Medical CenterKindred Hospital

South HillCommunity Memorial Health Center

HopewellJohn Randolph Medical Center

PetersburgSouthside Regional Medical Center

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Patient Story


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Sugar and spice and everything nice, that’s what Shelby Compton is made of.

She’s just over a year-and-a-half old and from the outside, Shelby looks like a normal baby girl. However, her trips to the VCU Medical Center Hematology and Oncology clinic, every five weeks for blood transfusions, mean her life is far from normal.

Shelby and her mom Getena make the trip to VCU Medical Center from South Hill, VA, but transfusions are not new to Shelby as she re-ceived two before she was born.

“When I was 20 weeks pregnant with Shelby, the doctors noticed that there was an unusually high amount of amniotic fluid around her and she was moving in the womb more than a typi-cal baby should move,” Getena said. “The blood flow through Shelby’s brain was also extremely high, which is an indication of anemia.”

Suddenly, a typical pregnancy turned into a crucial situation.

Doctors conducted more tests and took a sample of Shelby’s blood by inserting a needle into her umbilical cord. Testing the blood indicat-ed that Shelby’s hemoglobin level was only 12 when a healthy baby’s hemoglobin level should be between 40 and 50. Additionally, her hema-tocrit was only 2.5 when it should have been at least 13. These findings indicated that Shelby was showing signs of anemia and the next step was obvious, she needed blood.

“We immediately went to the operating room and Shelby received her first blood transfusion,” Getena recalls. “They stuck a needle into my belly and into the umbilical cord, giving Shelby 30 milliliters of life saving blood.”

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Getena and her unborn baby were both under close supervision for the remainder of the pregnancy. Weekly visits to the doctor for check-ups were common and when Getena was 30 weeks pregnant, Shelby had to receive her second blood transfusion. At 35 weeks, doctors decided it was time

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was referred to the pediatric Hematology and Oncology Clinic at VCU Medical Center where doctors worked to find out what was causing the anemia and come up with a plan for treatment. A bone marrow sampling showed that Shelby had Diamond- Blackfan Anemia (DBA), which is a rare blood disorder characterized by a failure of the bone marrow (the center of the bone where blood cells are made) to produce red blood cells.

Most DBA patients are diagnosed within the first year of life and can live long and healthy lives with appropriate medical treatment. The two most common forms of treatment are blood transfusion therapy and steroid medication.

There is a 50 percent chance that Shelby will grow out of the anemia by age five, but until then, blood transfusions every five weeks will be the way of life. However, there is a message in this story that Getena wants everyone to know.

“If you can give blood you should because very often little children need it to survive,” Getena said. “I never donated blood until Shelby got sick and now I give every time I can because of our experience. It has personally affected our lives.”

Pictured: Getena Compton with daughter Shelby.

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for Shelby to be born as she could be taken care of more effectively

outside of the womb.

Unfortunately, complications continued for the newborn when she was

born with leaking heart valves. On her first day of life, Shelby received a transfusion of two doses of

platelets and red blood cells. Two days later, she received

another transfusion of platelets and red blood

cells. The blood helped and Shelby’s leaking heart valves eventually healed themselves.

“It was a horrible thing for Shelby and us as new parents to go through” Getena said. “She was born on May 17 and stayed in the hospital for 18

days. We finally got to take her home

on June 3, a day we’ll never forget.”

At Shelby’s eight week check up, doctors noticed that she was still showing signs of anemia and she

Hospitals

Coordinator Story

Stepping through the front doors of Lee-Davis High School, visitors are greeted by a large wall painting that reads “L-D Pride.” Pride, defined as a high opinion of one’s own dignity, importance, merit, or superiority, whether as cherished in the mind or as displayed in bearing, is without doubt held by Lee-Davis students, faculty, and staff—especially when it comes to coordinating Virginia Blood Services’ (VBS) blood drives. In 2009, Lee-Davis was responsible for 555 blood units, the highest collections out of all 85 high schools. The school’s Distributive Education Club of America (DECA) organization, students studying marketing, management, and entrepreneurship in business, finance, hospitality and marketing sales and service, has been responsible for coordinating 43 blood drives since 1999. Donna Ellis and Aimee Walters, Lee-Davis’s marketing teachers and blood drive coordinators, have the formula down when it comes to organizing a high school blood drive. Donna has been teaching at Lee-Davis for 13 years and has coordinated blood drives since their start, while Aimee has been heavily involved during her two years/seven blood drives at the school.

“Aimee and Donna assure there are four blood drives held a year,” said VBS Account Manager Katie Miller. “They’re always enthusiastic, flexible, and easy to work with on every blood drive.”

This two person team devotes its entire day to being present at each blood drive, but it’s the build up that is the secret to its success. “DECA is responsible for recruiting all the student donors and it’s very rewarding to see how excited they get

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for every drive,” Donna said. There are about 150 students in the DECA organization, and they take their blood drives seriously. The marketing students recruit on foot with sign-up sheets, make daily announcements on Lee-Davis news, and hang posters. Additional efforts include sending faculty emails, displaying blood drive details on the school’s marquee, sign-ups at the school store and spirit shop, and some teachers even offer homework points or extra credit to students who recruit friends and other teachers.


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Aimee and Donna both agree that it’s more than just getting out of class for the students. They enjoy giving and being able to help save lives. Many have personal connections to people

who have used blood and have become regular blood donors.

“We greatly appreciate the opportunity to help our community through blood drives,”

Aimee said. “And for the opportunity it gives our DECA chapter members to demonstrate civic consciousness, a point in our DECA diamond.”

Additional DECA diamond points include social intelligence, leadership development, and vocational understanding. These valuable skills and the success of Lee-Davis High School’s blood drives are a much deserved reason for the students and faculty to feel the extremities of pride as they have made VBS and our community very proud.

Pictured from left: Donna Ellis, marketing teacher; Kaitlyn Metherny, senior blood drive coordinator; Aimee Walters, marketing teacher.


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Donor Story

“Football is like life– it requires perseverance, self-denial, hard work, sacrifice, dedication and respect for authority,” Vince Lombardi once said. He was renowned for his coaching philosophy on winning in football and in life. “If you want to lead a fulfilled life you have to make choices and give up some things for the sake of others that are more important.”

At Virginia Blood Services, we like to think Mike London, head coach of the University of Virginia’s football program, has followed this model when it comes to donating blood. The need became real to him when his daughter, Ticynn, needed a bone marrow transplant in 2003 after she was diagnosed with Fanconi Anemia (FA).

FA is a rare disorder characterized by short stature, skeletal anomalies, increased incidence of solid tumors and leukemias, bone marrow failure (aplastic anemia), and cellular sensitivity to DNA damaging agents. The odds are 10,000 to one that a parent could be a donor for a child, but fortunately, London was a match. Their successful transplant took place at Johns Hopkins Hospital in Baltimore, MD in April 2003.

“It was a life changing event which changed my perspective on the need for blood, marrow, and other gifts that save lives,” London said. London began donating blood with Virginia Blood Services in 2008 when he was the head football coach at the University of Richmond. His personal experience and the awareness about the constant need for others to receive blood have motivated London to be a dedicated blood donor.

When talking to other people about donating blood, London ensures: “It does not hurt. It doesn’t take a long time. It doesn’t take away

your super human powers or drain your skills and gifts. You keep them…in fact when you donate, you may pass them on.” Vince Lombardi also believed: “A man can be as great as he wants to be. If you believe in yourself and have the courage, the determination, the dedication, the competitive drive and if you are willing to sacrifice the little things in life and pay the price for the things that are worthwhile, it can be done.”

This is yet another aligning attitude with Coach London. “The gift of life is within all of us, and I believe if there is a chance, one should never, ever give up,” London said. London will be missed at the Richmond donor centers, although the Charlottesville donor center welcomes him graciously and wishes him the best of luck in his new position as head coach at UVA.

Pictured: Blood Donor Mike London, head coach UVA football.

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Did you know?

37% of the population has O+ blood.

36% of the population has A+ blood.

9% of the population has B+ blood.

7% of the population has O- blood.

6% of the population has A- blood.

3% of the population has AB+ blood.

1% of the population has B- blood.

1% of the population has AB- blood.

When giving blood, donors can maximize their gift by donating specific blood products for their blood type.

Type A+ is ideal for platelet donations and the high demand for O- makes a great case for that blood type to give automated red cells (doubles). Other blood types can maximize their gift through special automation as well.

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Cash Contributions

Honor Our DonorsKathy AllsbrookConstance BakDavid Barden Martha Barringer Angie BerteauEleanor BoensWhitney BookerRobert E. Carden, Ph. D.Linda CarrDorothy R. ColesSherry DriskillBeth EdwardsSusan Grady Christine HomanDoug HorwitzLaura LockhartJenny R. MaddenLouis Matherne Susan A. McConnellKatie MillerSeyvette Hightower-MillerJennifer L. Mobley Pattie NoahKelly L. ParkerTia PetersDenise PryorBonnie J. RandolphKimberly Allen RobertsLaurinda RobinsonGrace N. RoweChris Smith Jackie TalbotAllan WilliamsTim Wyckoff

In Memory of Aeyrer Smithers Anonymous

In Memory of Art Rubin Lisa Rhodes

In Memory of Sammy Pearson George and Christine Ferguson

In Memory of Margaret F. Pearson George and Christine Ferguson

In Memory of Edwin L. “Mickey” Taylor George and Christine Ferguson

In Memory of Jean Ferguson George and Christine Ferguson

In Memory of C.M. Caldwell George and Christine Ferguson

In Honor of Patty Kruszewski James Cavanaugh

In Memory of Sara McConnell Jean and Harry Welch Tamara and Jeffrey Howe Holly and Ronald Davis

In Honor of Stephen Rowland Janice Ganoe

United Way Renee Coates Daryl E. Fleary Barbara Madden Gregory T. Perry Catherine L. Stephens Duane B. Robertson Cash DonationsLacy Roberts Alice Johnson-ParkerDominion EmployeesTerry K. Adams- The Waverly Ruritan ClubAnthony WenzelNancy Davis RountreeFarrarBlue Ridge Builders SupplyColonialWebb ContractorsDelta Sigma Theta Sorority- Lawrenceville Alumni ChapterWellPoint Associates


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In-Kind ContributionsAmerigas, WaynesboroAngelo Jewelry, CharlottesvilleAroma’s Café, CharlottesvilleBaja Bean, StauntonBelk, StauntonBest Buy, CharlottesvilleBest Buy, Glen AllenBoar’s Head Inn, CharlottesvilleCapital Ale House, RichmondChaps Ice Cream, CharlottesvilleCharlottesville Radio Group, CharlottesvilleChick-fil-A, HarrisonburgChick-fil-A, RichmondClear Channel, RichmondClutter Conversions, StauntonCommonwealth Pizza, StauntonCotton Images, Miami, Fla.Country Cookin, StauntonCox Broadcasting, RichmondCrutchfield, CharlottesvilleDoubleTree Hotel, CharlottesvilleDowntown Grille, CharlottesvilleGladstone Media, KeswickGold’s Gym, StauntonHoliday Inn, HarrisonburgHoliday Inn Koger Center, RichmondIvy Inn, CharlottesvilleJCPenney, StauntonJersey Mike’s Subs, AshlandJersey Mike’s Subs, RichmondKeller & George Jewelers, Inc., CharlottesvilleKohr Bros., CharlottesvilleMIDAS of Richmond

Minuteman Press, MidlothianMoe’s Southwest Grill, RichmondOmni Hotel, CharlottesvillePadow’s Ham & Deli, Inc., Glen AllenPanera Bread, CharlottesvillePanera Bread, HarrisonburgQdoba Mexican Grill, CharlottesvilleQdoba Mexican Grill, HarrisonburgQdoba Mexican Grill, RichmondRagged Mountain Running Shop, CharlottesvilleRob Coles, Meet Thomas Jefferson, CharlottesvilleSal’s Pizza, CharlottesvilleSchewel’s Furniture Company, StauntonSheetz, FishersvilleShoney’s Restaurant, StauntonSignet Gallery, CharlottesvilleSmoothie King, StauntonSticks Kebob Shop, CharlottesvilleStonewall Jackson Hotel, StauntonTarget, WaynesboroThe Fresh Market, RichmondTiger Fuel, CharlottesvilleTropical Smoothie Café, CharlottesvilleTropical Smoothie Café, RichmondUppy’s Convenience Stores, RichmondVerStandig Broadcasting, HarrisonburgVitamin Shoppe, RichmondWWBT – NBC 12, RichmondWTVR – CBS 6, RichmondWVIR – NBC 29, Charlottesville


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Welcome New Donor Groups 2009A Grace PlaceAAMCOAccess Health - Hope Community CenterACF EnvironmentalAdvanced Center for Physical TherapyAfton Christian SchoolALSTOM Power, IncAmelia Summer Series-Saturdays in the SquareAmerican Karate CenterAmerican Safety RazorAmerican Shakespeare CenterAmeriprise FinancialArvonia Fire Dept AuxiliaryAugusta Masonic Lodge of Greenville #111Auto JunctionBack 2 Back ChiropracticBank of VirginiaBaptist Theological Seminary RichmondBass Pro Shop Outdoor WorldBecky Silver ChallengeBelmont Baptist ChurchBelmont BarbecueBest Buy Colonial HeightsBeth Sholom Lifecare CommunityBethany Christian ChurchBig Sky ApartmentsBrandywine Realty TrustBREMAC, Inc.Buford Middle SchoolBuilding 545 Fontaine Research ParkC F MortgageCadet Girl Scout Troop 567Capital Buick Pontiac GMCCarl Tribastone Memorial Blood DriveCashell Donahoe Elementary SchoolCedar Street Memorial Baptist ChurchCharlottesville Albemarle Airport Authority

Chester PediatricsChesterfield Community High SchoolChesterfield Technical CenterChick-fil-A (Richmond) Chick-fil-A (Chester)Chick-fil-A (Chesterfield Towne Center) Childtime Learning CenterChristadelphian ChurchCintasCity LimitClay Springs RuritansColonial Heights Baptist ChurchColonies at Ginter ParkComfort InnCommunity GroupCornerstone Business BuildersCostco - HarrisonburgCrestwood Presbyterian ChurchCrooked Run Baptist ChurchCross Keys-Mill Creek Ruritans ClubCrossroads Home CenterCrozet ElementaryCunningham District Elementary SchoolDeBarros ChiropracticDinwiddie Back to School FairDinwiddie High SchoolDirty HandsDress CodeDunlop HouseEast End Youth Basketball LeagueElizabeth Davis Middle School Elks Lodge 351EMCO EnterprisesEmroch & KilduffEnon Elementary SchoolFirst Unitarian Universalist Church of RichmondFlat Rock Elementary SchoolFluvanna Farm Bureau/Fork Union Baptist Church WomenFood Lion (Palmyra)Food Lion (Madison)

Fort Lee Appreciation Day Blood DriveFortis CollegeGalilee Baptist ChurchGayton Road Christian ChurchGeneral Assembly BuildingGeneral DynamicsGeorge Wythe High SchoolGirl Scout Junior Troop 573Girl Scout Troop 304/639Girl Scout Troop 330Girl Scout Troop 543Glenburnie Rehabilitation and Nursing CenterGold’s Gym (Western Midlothian)Gold’s Gym (Culpeper)Gold’s Gym (Fredericksburg)Gold’s Gym (Willow Lawn)Goochland County Centerville Company 3 Fire and RescueGoochland County Fire and Rescue Department #4Good Hope Baptist ChurchGordon Barbour Elementary SchoolGreenfield Elementary SchoolGypsy Hill ParkHanover County Department of TransportationHealth and Wellness Center of LouisaHealth Nutz FitnessHeather’s Blood DriveHenrico County/St.Mary’s School of Practical Nursing Historic Triangle WellnessHoney Tree ApartmentsIn Honor of Emma Hall - G.W. Watkins Elementary SchoolIn Honor of Maddie MingloskiInterfaith Council of Greater RichmondInternational Mission Board Learning CenterIpanema GrillIron Bridge Sports ParkIsmaili Youth Blood DriveJefferson Madison Regional Library


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John Rolfe Middle SchoolKeswick HallKickersKing Solomon’s Masonic Lodge #194Kluge Children’s Rehab CenterKroger EmmetKroger Rio HillLa Prade LibraryLakeside DecksLaura D’sLemon’s JewelryLiberty TaxLibrary of CongressLocust Creek VFDLong & Foster (Midlothian)Long & FosterLonghorn SteakhouseLouisa Christian ChurchLouise Bees Saving LivesLowe’s (Zion Crossroads)Lowe’s (White Oak Mall)Lumber LiquidatorsMechanicsville Recreation AssociationMerle Norman CosmeticsMetropolitan Lodge #11Middlesex High SchoolMidlothian Middle SchoolMidlothian YMCA The Tidal Waves Swim TeamMobile Repair ServicesMovie Gallery HopewellNacho Mama’s Bell CreekNational Radio Astronomy ObservatoryNew Bridge AcademyNew Generations Federal Credit UnionNew Kent Middle SchoolNew Life United Methodist ChurchNorthrop GrummanNTELOS - Corporate BuildingOmega Learning CenterOnce Upon A VineOrder of Eastern Star of VirginiaPatient FirstPeebles Colonial HeightsPilgrim Journey Baptist ChurchPorticoPowhatan Bruster’s

Powhatan Government OfficesPowhatan Mennonite ChurchPowhatan United Methodist ChurchPrimrose SchoolProvidence Middle SchoolQuantitative Investment ManagementRace For BriannaRegion TenRemaxRichmond School of Health and TechnologyRivers Edge Elementary SchoolRobert Bosch/Accu Industries & Brake Align LLCRomp n’ RollRoomstore WorldRoyal GlenSaint Paul’s Episcopal Church- HanoverSalem Church Elementary SchoolSalem Church Middle SchoolSangerville Church Of The BrethrenScottsville Food LionSears Of StauntonSheehy Auto - AshlandSheehy Auto Stores Shenandoah Harley Davidson-BuellShenandoah Heights Baptist ChurchSkate Nation PlusSkydive OrangeSolid Rock Gospel ChurchSouthside Virginia Family YMCASpa-taneous Day SpaSpotts FainSpring Arbor of SalisburySt. James Armenian ChurchSt. Thomas Episcopal ChurchStaples Mill Rd. Baptist ChurchStaunton-Augusta Rescue SquadSummer Medical And Dental Education ProgramSunspots StudiosTanglewood ApartmentsTemple of Deliverance Worldwide MinistriesThe Boar’s Head Inn

The Goddard SchoolThe Grove ClubhouseThe HermitageThe LynmooreTikvat Israel CongregationTomahawk Creek Middle SchoolToys For Tots Distribution CenterTredegar Corporation - BouldersTriad Llc.Tropical SmoothieTuckahoe Middle SchoolTwin Hickory LibraryUnited Dominion Realty TrustUniversity Heights ApartmentsUVA Air Force ROTCUVA Alumni AssociationUVA Army ROTCUVA Chemistry BuildingUVA Curry SchoolUVA Medical Center/Patient Financial ServicesUVA Sweet Spring Blood DriveVCU College of Humanities & SciencesVCU Delta Phi OmegaVCU Homecoming VCU Phi Beta Sigma Fraternity Inc. VCU School of Business VCU West Grace HallVirginia Department of Games and FisheriesVirginia Food ServiceVirginia Panel CorporationVision of Hope United Methodist ChurchVolvo of CharlottesvilleWachovia Bank Bridgewater BranchWal-Mart (Culpeper)Wal-Mart (Warrenton)Walkerton Moose LodgeWarhill High SchoolWashington Henry Elementary SchoolWest End Orthopaedic ClinicWest Rockingham Ruritan ClubWhite Oak Luxury ApartmentsWilliam Byrd Community HouseWinfree Memorial Baptist Church

Executive FinancialsNew

DonorGroups

OurCommunity

News

Hospitals

GiftsDonorCenters

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DonorGroups

OurCommunity

News

Hospitals Gifts

DonorCenters

The VBS Group and SubsidiaryConsolidated Statements of Financial Position

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September 30,


OurCommunity

News

Hospitals

Gifts

DonorCenters

Consolidated Statements of Activities

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September 30,

Nonprofit

U.S. Postage

PAID

Permit N

o. 177R

ichmond, VA

vbs 2009 annual report

Documents

human blood

reliable blood supply

lifesaving blood products

sole provider of blood

donor story

red blood cell collections

patient story

coordinator story