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TRANSCRIPT
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Project Management
The Variables
For Success
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OutlineIntroduction
Predicting Project Success
Project Management Effectiveness
Expectations
Lessons Learned
Understanding Best Practices
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Variables For Project Success
Predicting project success is one of the mostdifficult tasks facing the project manager.
According to Kerzner - most project managerslook only at time, cost and performance. Theseparameters do not necessary identify whether ornot the project was successfully managedalthough the deliverable was achieved.
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Predicting Project SuccessProject success is often measured by the
actions of three groups: Project manager and team
The parent organization
The customers organization
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Predicting Project Success --
Successful ActionsInsist on the right to select key project team
members.
Select key team members with proven trackrecords in their fields.
Develop commitment and a sense of mission
from the outset.
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Predicting Project Success --
Successful Actions (Continued)Seek sufficient authority and a project
organizational form.
Coordinate and maintain a good relationshipwith the client, parent, and team.
Seek to enhance the publics image of the
project.Have key team members assist in decision making and
problem solving.
Develop realistic cost, schedule, and performance
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Have key team members assist in decisionmaking and problem solving.
Develop realistic cost, schedule, and
performance estimates and goals.Have backup strategies in anticipation of
potential problems.
Provide a team structure that is appropriate, yetflexible and flat.
Go beyond formal authority to maximizeinfluence over people and key decisions.
Predicting Project Success --Successful Actions (Continued)
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Employ a workable set of project planning andcontrol tools.
Avoid over-reliance on one type of control tool.
Stress the importance of meeting cost, schedule,and performance goals.
Give priority to achieving the mission or function
of the end-item.Keep changes under control.
Seek to find ways of assuring job security foreffective project team members.
Predicting Project Success --Successful Actions (Continued)
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Predicting Project Success --The Parent Organization
A willingness to coordinate efforts
A willingness to maintain structural flexibility
A willingness to adapt to change
Effective strategic planning
Rapport maintenanceProper emphasis on past experience
External buffering
Prompt and accurate communications
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Enthusiastic support
Identification to all concerned parties that
the project does, in fact, contribute to
parent capabilities
Predicting Project Success --The Parent Organization (Continued)
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Selection of a concept that is not applicable
Selection of wrong person as project
manager
Upper amnagement that is not supportive
Inadequately defined tasks
Misused management techniques
Project termination that is not planned
Causes for Failure of Project
Management
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Four key variables in measuring the
effectiveness dealing with upper level
management Credibility
Priority
Accessibility
Visibility
Project management
Effectiveness
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Top Management Expectations
of Project ManagersAssume total accountability for the success or
failure to provide results
Provide effective reports and information
Provide minimum organizational disruption
during the execution of a project
Present recommendations, not just alternatives
Have a capacity to handle most interpersonal
problems
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Demonstrate a self-starting capacity
Demonstrate growth with each assignment
Top Management Expectations
of Project Managers (Continued)
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Project Management Expectations
of Top ManagementProvide clearly defined decision channels
Take actions on requests
Facilitate interfacing with support departments
Assist in conflict resolution
Provide sufficient resources/charter
Provide sufficient strategic/long-rangeinformation
Provide feedback
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Give advice and stage-setting support
Define expectations clearly
Provide protection from political infighting
Provide the opportunity for personal and
professional growth
Project Management Expectations
of Top Management (continued)
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Project Team Expectations of
Their Project ManagerAssist in the problem-solving process by
coming up with ideas
Provide proper direction and leadership
Provide a relaxed environment
Interact informally with team members
Stimulate the group process
Facilitate adoption of new members
Reduce conflicts
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Defend the team against outside pressure
Resist changes
Act as the group spokesperson
Provide representation with higher
management
Project Team Expectations of
Their Project Manager
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Project Manager Expectations of
the TeamDemonstrate membership self-development
Demonstrate the potential for innovative andcreative behavior
Communicate effectively
Be committed to the project
Demonstrate the capacity for conflict resolution
Be results oriented
Be change oriented
Interface effectively and with high morale
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A sense of belonging
Interest in the work itself
Respect for the work being done
Protection from political infighting
Job security and gob continuity
Potential for career growth
Team Member Expectations of
the Project (Continued)