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© 2017 Vantiv, LLC. All rights reserved.

Vantiv BizShield & Insights Beat the competition by managing your online reputation

Audio: Please connect to audio through your

computer. Phone line not required.

Submit questions through WebEx “Q&A”

The webinar will begin at 1pm ET

© 2017 Vantiv, LLC. All rights reserved. 2 4/19/2017

Welcome to today’s Vantiv Advantage webinar

• Why online profile management is so important

• Vantiv BizShield

• Vantiv Insights

• Q&A


Today’s Speaker

Walker Thompson Value Added Solutions Strategist


Influence of a business’ online profile

Consumers leverage many

sites for information

10+ information sources

looked at on average prior

to purchasing decision

And a negative review on a

site can change their decision

80% of consumers will change a

purchase decision based on a

negative review


Influence of a business’ online profile

Negative reviews can

impact your bottom line

Up to 10% change in revenue

based on a one star average review

change

Responding to negative

reviews can bring customers

back

70% of consumers

will repeat business

if a complaint is

resolved in their

favor


Vantiv BizShield: Goodbye Guesswork

Respond

1. Merchant receives 24/7

online review monitoring

2. Alerts delivered straight

to a merchants inbox

3. Merchants are in control to

manage their online profile


Vantiv BizShield: Alerts

An example of a BizShield alerts: Daily

• Listings Alerts

• Reputation Alerts

• Competitor Alerts

Weekly

• Market Alerts

• Category Alerts

• Nurture Emails

Monthly

• Claim status emails

• Summary emails Listing Alert Reputation Alert Category Alert Competitor Alert Nurture Email


Vantiv Insights: Hello Smart Growth


Vantiv Insights Demo


Vantiv Insights and the power of data

SMBs generate 54% of U.S.

revenue and massive amounts of

data

Yet only 2% of SMBs use big data

despite knowing its value Womply merchant coverage


Know your customers

Vantiv BizShield: Know more

Know your competition Know your online profile


Your Free Trial Is Waiting For You

60-day free trial to BizShield

To get started, visit http://bit.ly/2mbZQck

30-day free trial to Insights

3 ways to enroll

1. From your BizShield email – Click Reply On Your BizShield Email Alert

2. Call Customer Care – 800-846-4472

3. Already Enrolled – Expect A Call From The Vantiv / Womply team

http://bit.ly/2mbZQck

© 2017 Vantiv, LLC. All rights reserved. 4/19/2017 13

Additional Resources

MerchantAdvantage Website

vantiv.com/hellomerchant

Webinar Recording & Deck

BizShield & Insights Summary Sheets

http://bit.ly/vantivwebinar

Q&A Submit questions through Webex “Q&A”

Need more information? Call us at 800-846-4472

Recording & article will be posted by Monday

http://bit.ly/vantivwebinar

Vantiv BizBuz is an online community for business people just like you, who want to voice

their opinions and share their thoughts about payments.

JOIN TODAY: http://bit.ly/2mbZQck

Thank you! Have a great day.

Please respond to the survey after the call.

We would appreciate your feedback.

Upcoming Webinars:

May 11th – OmniShield Assure – The new merchant security standard

May 18th – The power of Gift just got upgraded www.vantiv.com/merchant-resources/integrated-pos-resources/webinars


Customer Pulse


Customer Pulse – Revenue Comparison


Customer Pulse – Spend Behavior


Launchpad

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