vanderbilt wine club membership information · vanderbilt wine club membership information overview...

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VANDERBILT WINE CLUB MEMBERSHIP INFORMATION OVERVIEW You will receive three hand-selected Biltmore wines each quarter for a total of 12 wines throughout the year. Each shipment includes tasting notes from our winemakers and unique recipes from our chefs. Wines are shipped direct to your door (or you can pick up on the estate) in March, June, September, and December. Each shipment ranges from $65–95, plus shipping and any applicable taxes based on your state’s requirements. PERSONALIZE YOUR SELECTIONS Select your preference for the type of wine you receive in your shipments. Choose from white wines, red wines, or our traditional mix of red and white wines. You may change your preference at any time by emailing wineorders@ biltmore.com or calling 877-245-0648. BILLING There is no fee to join the Vanderbilt Wine Club. Membership is for a minimum of one year (4 shipments). Your credit card will be charged when you register for the cost of the first shipment, then you will be charged each quarter at the time of shipment for the cost of the wines, tax (where applicable), and any shipping costs. CANCELLATION POLICY Club memberships do not have a termination date and are considered active until we receive notice of cancellation. Your membership may be canceled by calling us at 1-877- 245-0648, sending an email to us at wineorders@biltmore. com, or writing to us at Biltmore Winery, Attn. Wine Club, 1 Truck Farm Road, Asheville, NC 28803. SHIPPING REQUIREMENTS State laws require an adult signature for delivery; therefore, we strongly recommend use of a business address for your deliveries. To avoid re-shipment charges, it is your responsibility to inform the Vanderbilt Wine Club via e-mail, phone, or letter at least 7 days prior to the shipment if you will not be available to receive a particular shipment. In consideration of rapidly changing wine shipping laws, please see a wine host or visit biltmore.com/wineclub for ability to ship to your state. ONE GREAT SHIPPING RATE Enjoy $15 flat rate shipping on wine club selections each quarter! (Rate applies only to wine club shipments. Regular shipping fees will be applied to all other online shipments.) CONVENIENT PICK-UP OPTION Avoid shipping costs by picking up your Wine Club selections at Biltmore Estate. Please notify the host when signing up that you would like to pick up your wine onsite. Orders will be available for pick-up at the Gate House Gift Shop at the estate’s main entrance during the second week of the shipment month. If you do not pick up your wine during this time, it will be shipped to you at the regular shipping rate of $15. Once enrolled in estate pick-up, your quarterly shipments will automatically be available for pick up at the Gate House Gift Shop. You may change your preference at any time (or just for individual shipments) by emailing wineorders@ biltmore.com or calling 877-245-0648. PURCHASING WINE ONLINE Live far away or prefer the convenience of online shopping? To receive your membership discount online, be sure to include “Wine Club member” in the notes/comments field when placing the order. You will not see your discount upon submitting the order. The discount will be applied prior to your credit card being charged. PURCHASING WINE AT BILTMORE When purchasing wine at any of our estate shops, notify your cashier that you are a Wine Club member to receive your discount. Your discount does not apply to wine purchases at estate restaurants. PREMIUM WINE TASTINGS AT BILTMORE The premium tasting is limited to one tasting per person for up to four guests. Notify wine bar staff of your membership status to receive benefit. One premium tasting per visit, please. Access to the winery is only available for those that have purchased a ticket or are annual passholders.

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Page 1: Vanderbilt Wine Club MeMbership inforMation · Vanderbilt Wine Club MeMbership inforMation Overview You will receive three hand-selected Biltmore wines each quarter for a total of

Vanderbilt Wine Club

MeMbership inforMation

OverviewYou will receive three hand-selected Biltmore wines each

quarter for a total of 12 wines throughout the year. Each

shipment includes tasting notes from our winemakers and

unique recipes from our chefs. Wines are shipped direct

to your door (or you can pick up on the estate) in March,

June, September, and December. Each shipment ranges

from $65–95, plus shipping and any applicable taxes based

on your state’s requirements.

PersOnalize yOur selectiOnsSelect your preference for the type of wine you receive in

your shipments. Choose from white wines, red wines, or

our traditional mix of red and white wines. You may change

your preference at any time by emailing wineorders@

biltmore.com or calling 877-245-0648.

BillingThere is no fee to join the Vanderbilt Wine Club.

Membership is for a minimum of one year (4 shipments).

Your credit card will be charged when you register for the

cost of the first shipment, then you will be charged each

quarter at the time of shipment for the cost of the wines,

tax (where applicable), and any shipping costs.

cancellatiOn POlicyClub memberships do not have a termination date and are

considered active until we receive notice of cancellation.

Your membership may be canceled by calling us at 1-877-

245-0648, sending an email to us at wineorders@biltmore.

com, or writing to us at Biltmore Winery, Attn. Wine Club,

1 Truck Farm Road, Asheville, NC 28803.

shiPPing requirementsState laws require an adult signature for delivery; therefore,

we strongly recommend use of a business address for

your deliveries. To avoid re-shipment charges, it is your

responsibility to inform the Vanderbilt Wine Club via

e-mail, phone, or letter at least 7 days prior to the shipment

if you will not be available to receive a particular shipment.

In consideration of rapidly changing wine shipping laws,

please see a wine host or visit biltmore.com/wineclub for

ability to ship to your state.

One great shiPPing rateEnjoy $15 flat rate shipping on wine club selections each

quarter! (Rate applies only to wine club shipments. Regular

shipping fees will be applied to all other online shipments.)

cOnvenient Pick-uP OPtiOnAvoid shipping costs by picking up your Wine Club

selections at Biltmore Estate.

Please notify the host when signing up that you would like

to pick up your wine onsite. Orders will be available for

pick-up at the Gate House Gift Shop at the estate’s main

entrance during the second week of the shipment month.

If you do not pick up your wine during this time, it will be

shipped to you at the regular shipping rate of $15.

Once enrolled in estate pick-up, your quarterly shipments

will automatically be available for pick up at the Gate House

Gift Shop. You may change your preference at any time (or

just for individual shipments) by emailing wineorders@

biltmore.com or calling 877-245-0648.

Purchasing wine Online Live far away or prefer the convenience of online shopping?

To receive your membership discount online, be sure to

include “Wine Club member” in the notes/comments field

when placing the order. You will not see your discount

upon submitting the order. The discount will be applied

prior to your credit card being charged.

Purchasing wine at BiltmOreWhen purchasing wine at any of our estate shops, notify

your cashier that you are a Wine Club member to receive

your discount. Your discount does not apply to wine

purchases at estate restaurants.

Premium wine tastings at BiltmOreThe premium tasting is limited to one tasting per person for

up to four guests. Notify wine bar staff of your membership

status to receive benefit. One premium tasting per visit,

please. Access to the winery is only available for those that

have purchased a ticket or are annual passholders.