vandanacv.doc
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CURRICULUM-VITAE
VANDANA SHARMAMailing address:
RZI-47,West Sagarpur,
New Delhi-110046Contact No: +919599339641
CAREER OBJECTIVE
I look forward joining an organization that provides high standard of intellect Professionalism, human value & ethics to prove my skills, talent & ability to the best of my efforts.
EDUCATIONAL QUALIFICATION
● Passed matriculation examination from C.B.S.E. ● Passed higher secondary examination from C.B.S.E.● Graduate from Delhi University.● MBA from Sikkim Manipal University.
TECHNICAL QUALIFICATION
➢ “O” Level from DOEACC Society ➢ Certificate course in computers (CCC) from DOEACC Society➢ Diploma in computer application & programming from F-Tec Computer Institute
WORK EXPERIENCE
Company: NIIT Technologies.
Designation: Senior Executive
Duration: August 2015 to Till Date
Job Profile:
Ø Making calls to concerned banks and contras to follow up on pending transfer requests.
Ø Coordinating with onshore regarding required documentation in account transfer process.
Ø Completing account transfer process by closing the batches wherein checks/shares already received from contra.
Ø Assuring completion of all work types i.e. daily follow-ups, close batches, batch
deletion, settlements by end of day.Ø Updating new process updates on knowledge portal and to make sure every
team member should acknowledge it.Ø Pulling and assigning work to team members and assuring that the assigned
work is completed by day end. Ø Assisting team leader in managing the team and tasks assigned to the team.Ø Conducting process training of new joined team members.Ø Monitoring performance of individual team member and helping them with
correct action plan for performance improvement.Ø Processing of varieties of work types such as ACAT, Non-ACAT, Batches, Letters
of Mutual Funds, taxlot tracking, fund reg & STC-A2T2.Ø Sending ACAT Control number details data to clientØ Mentoring of new joiners and making them familiar with different tools and
applications to be used while processing.Ø Responsible for our 1,200 incoming daily transfer paperwork being completed in
our two day stand ad.Ø Help clients start the process of transferring assets between different brokerage
firms.Ø Work attentively with co-workers to troubleshoot problems and find reasonable
solutions to best fit the client.Ø Successfully set up and managed 100-150 client account transfers a day.Ø Peer to Peer quality Check to ensure 100% accuracy and reconciliation.Ø Respond to all client and internal inquiries in a timely and satisfactory manner.Ø Processing of various types of assets such as Mutual Funds, Common Stock, Fed
Assets, Global Assets & DTC items.Ø Perform comprehensive quality assurance check Documentation.Ø Read and understand brokerage/investment statement to ensure that expected
assets are pended to trust 3000 accurately and timely.Ø Analysis of monthly production and errors.Ø Responsible for new project training & mentoring of new hires.Ø Cross trained in three projects of Free Asset Movement.
Company: Snapdeal.com
Designation: Senior Executive.
Duration: From July 2014 to August 2015.
Job Profile:
Ø Scrutinizing and filling up the seller registration form of different sellers received from various sourcesØ Solving seller’s queries regarding their business registration and listing process.Ø Maintaining report of daily SRF by updating them in the tracker.Ø Coordinating with the sellers regarding the discrepancies with their documents.Ø Calling the perspective sellers, updating them about the registration process.Ø Chatting with the sellers regarding their business registration.Ø Fetching sellers data from various search engine i.e. just dial.com, sulekha.com etc.Ø Handling seller’s queries regarding their registration and listing process.Ø Providing process training to the new joiners
PERSONAL TRAITS
v Ability to work hard, constancy, and loyalty to my company.v Excellent communication skills.v Good learning curve in picking up new things and like to accept challenges.v Pleasing personality, refined manners and amicable behavior, which contribute in sustaining good
human relation.
Hobbies: Listening Music, Cooking.
PERSONAL INFORMATION
Date of Birth : 05th May 1984
Father’s Name : Mr. T.R Sharma.
Marital Status : Divorced.
Languages Known : English, Hindi & Punjabi.
DATE:
PLACE: NEW DELHI (VANDANA SHARMA)