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Value of Diversity in Teams
Value of Diversity in Teams – Kristina Müller & Petra Stühler
Petra Stühler Banker
Master of Business and
Informationsystems (FH)
Experience
• Consultant in the area of BI/Reporting • Projectmanagement • Implementing PMOs, Program- and Mulit-Projectmanagement • Introducing Scrum / agile methologies • Change Management • Delivery Lead / Agile Coach
Kristina Müller Automobilkauffrau
Busines Psychologist (B. Sc.)
Systemic Consultant (M. A. candidate)
Experience
• Organization Development • Change Management • Agile Coaching • Nearshoring • Scrum Master
We are…
Value of Diversity in Teams – Kristina Müller & Petra Stühler
• What is Diversity?
• 4 Layers of Diversity
• Diversity Experience • Value of Diversity
• Learnings
• Dialog
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Agenda
… does diversity mean to you?
Value of Diversity in Teams - Kristina Müller & Petra Stühler
What…
Similarities and differences (among employees)
Why managing diversity? • Anti-discrimination
• Anti-discrimination law • Reduce conflicts, staff turnover & sick leave
• Diversity as a resource • Learning from other perspectives • Innovation • Close to the customer • Marketing & employer branding • Increase the market value of a company
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Diversity
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Management Status
Seniority Union Affiliation
Diversion/ Department/ Unit/Group
Work Location
Work Content
Field
Functional Level / Classification
Religion
Marital Status
Parental Status
Work Experience
Appearance
Educational Backround
Geographic Location
Personal Habits
Recreational Habits
Income Age
Race Gender
Sexual Orientation
Physical Ability
Ethnicity
Personality
Organizational Dimensions
External Dimensions
Internal Dimenesions
Source: Gardenswartz, L. & Rowe, A. (1994). Diverse Teams at Work.
Capitalizing on the Power of Diversity. Nwe York: McGraw-Hill. P.
33
4 layers of diversity
Banker
Mediation coach
Hotel expert
Poker club owner
Master of Information and Business administration
Historian
Educater
Business Psychologist
Automobilkauffrau
IT expert pragmatic
creative
empathetic
Loves crazy creative methods
esoteric
Data driven
funny
patient
unpatient
inspirable Result oriented
Tobacco expert/seller
Our former team setup - diversity
Germany
Brazil
Australia
UK
New Zealand
Turkey
Poland
Norway
USA
HoAPM - Employee
Junior – Prof - Senior
Berlin – Wroclaw - Vienna
0 – x years
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Great feedback culture Great working place / good atmosphere
cooperative/ to accept help
openness / straightforwardness
respect
strong communicater
„doesn´t want to be the lone warrior“
Want to learn
trust
Appreciation / acceptance
Our former team setup - alignment
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Strengths-Weaknesses Paradox
economical
stingy
Loves new methods
No focus on the business goal
Focus here!
Be aware!
Organize social Events like Pecha Kucha Night, Scrum
Clubs, …)
Agile and „real“ Coachings
Planing and realization from
Offsites / Workshops
Mediation (conflict management)
Training (Agile, Role specific,
Moderation/Creative methods, Project
Management)
Consult IT and Non IT Departments
regarding Performance, Transparency and
Teambuilding
Big range of service portfolio
Planing and realization from Team Building
Workshops
Value of Diversity in Agile Coach Teams
Moderation from an operative to a top
management level for internal and external
people
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Motivated people (remeber Agile Principles)
…
Less conflicts (respect, acceptance,
understanding and appreciating each other)
learning and broadening horizions
Innovation (different perspectives,
knowledge, experience, …)
Open minded culture
(open minded also for customer needs)
Chances for…
More Productivity & Efficiency
Value of Diversity in Teams
Recruiting (more possibilities)
Value of Diversity in Teams - Kristina Müller & Petra Stühler
different natures
= inspiring
different education
= Life-enhancing
Common ground =
strenght
Broad service portfolio Diverse Team Building
= Takes Time
Alignment / same Goal =
Team
Learnings
Value of Diversity in Teams - Kristina Müller & Petra Stühler
What does this imply for you?
How diverse is your team/company?
How diverse do you/your company want to be? How do you realize it?
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Dialog
Value of Diversity in Teams - Kristina Müller & Petra Stühler
Thank you!
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proximity (ger.: Nähe)
distance (ger.: Distanz)
con
stan
cy (
ger.
:Dau
er)
chan
ge (ge
r.: We
chse
l)
normal conditions
stress related conditions
Riemann, Fritz (1961)
Why? With whom?
Till when? How?
Riemann-Grid
Value of Diversity in Teams - Kristina Müller & Petra Stühler