value added farm marketing - university of tennessee · 2017-05-22 · • fruits produced into...
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Value Added Farm MarketingMay 2017
What is marketingvs.
Branding? Your brand is your identity
Marketing is the proliferation of your brand through communication with your patrons
Name and logo recognition is paramount
The need for High Level of customer service is at an all time high. *Take it back to the basics.
~know their name!
~know something about them, other then they buy your product
~Say thank you.
What are you selling?
What are you selling?
Raw materials
Vs
Finished product
*think out of the box
Who do you want to sell to ?
Individuals
CSA
Retail locations
Restaurant
Farm store (on site )
How do you want to sell to them ?
Face to face
Home delivery
3rd party
Internet
“
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Do we really need physical store front any more? At a time when its so much easier to head online to
place an order for everything from pizza to pens
Think outside the box, what creative method can you use to get your product to market
Forbes
Jan 31, 2017
KNOW THE CULTURE
Trends in buying B.O.A. reported Q1 for 2017 had the worst restaurant numbers since 2009.
Home delivery services were up 720%
* Is that a snap shot of how the consumer gets dinner in the future ?
Trends in communicating
1.9 billion monthly active users on Facebook
65 million business with ACTIVE pages.
41% of business use F.B.
600 million monthly active users on Instagram (400 million of those are
daily)
~expandedramblings.com; April 2017
Trends in consumption
Non gmo sales
up 8 billion 2012-2016
$21.1 billion total sales
~foodsafety.merieuxnutrisciences.com
Examples of Value Added
PresentationYou can provide a value added experience by presenting your
product especially well.
• Labeling
• Packaging
• Bundles & baskets
Additional productsYou can add value to your farms production in a myriad of ways.
• Milk into cheese
• Garden vegetables into salsas
• Fruits produced into jams
• Milling wheat, corn or dry beans for flour
Customer service• Delivery
• Recipes using your farm’s product
• Using an app, such as www.farmersweb.com to make
your product convenient
Customer Perspective
Adding value must be about your customers experience
How can your product Benefit your patrons?
What are your customers expectations, can you meet them?
Customer Satisfaction
Feedback is essential ~Always respond.
Being dismissive can damage your image
Always have a cautious ear with feedback. Changing direction based on one bad comment may not be in your best interest.
SWOT analysis aims to identify the key internal and external factors seen as important to achieving an objective.
Strengths, weaknesses, opportunities, & threats
Top tier are internal factors, things you can control
Bottom tier are external factors, things you have no control over
The application can apply to your business, products or customer service.
SWOT can help you identify strengths and weaknesses that you may have over looked otherwise.
The Market & Your CompetitionThe market may not be saturated with your product,
but there seems to be a ground swell of artisan producers. Why should customers choose your
product?
Price
Convenience
Product quality
What makes your product stand out?
Packaging and logos
Are you organic, non-gmo or specialty.
Customer service can make all the difference!
TELL YOUR STORY
People want to feel connected, telling your story motivates people to follow your product by creating memories, building relationships, and
excites.
SECRETS TO STORY TELLING FOR YOUR BRAND
Speak HonestlyBe creative, but not confusing.
Use Your Personality Be yourself , but understand who your marketing too
Tell the full storyInclude the struggles or pivot points.
Give your story in pieces, don’t “give away the farm”. Use teasers, keeping things perpetual and surround your consumers with a brand
experience.
Internet Marketing
Social Media
Word of mouth
Build content around your story
Ability to Engage with your customers directly
http://www.jbmediagroupllc.com/about/ecosystem/
Technology – Increasing The Social Connection
Social Media Instagram Facebook Pinterest
Apps To Connect Farmstand
Market based app, to help you share with other vendors and customers.
FarmFan Direct Consumer texting and loyalty
tracking.
Farmigo CSA Management
Strategies Engage with your customers, ask them
to share their favorite recipes for your products.
Have fun! People use their social media experience to escape.
Respond, people are commenting to speak with you not to be ignored.
Be helpful! Notify people of special events at your
markets
Use compelling photos to share details
Be regular in your presence. If you’re going to post know your
platform. 3`5 a day on Instagram 1-3 times a day for facebook
OUR VALUE ADDED PRODUCTS
MooleanOur gouda style cheeses would not
exist without a vision. We built a cave too give us the ability to produce a
unique variety of value Added products
ChevreBeing the first Grade A goat dairy
required us to educate our patrons.
Education is a value added product
ParkerOne of our award winning cheeses.
Winning awards for your product can be beneficial.
Educational options are under valued
Farms tours
How - to classes Come make your own cheese, lotion, soap
How to butcher , garden, livestock care
Youtube channels Life on the farm
How to milk
How to ….
Educate Yourself
PodcastsSome people learn best from
listening, we suggest
Farmer to Farmer
Self Sufficient Life
Sow Editable
Gary Vaynerchuk
BlogsIt requires diligence and
discernment to find quality information. Once you do there is a
wealth of it. We suggest
Your Local ExtensionYour local extension agent can help
you to educate yourself about products, csa’s, product
development. They are also adept at helping procure resources and
setup infrastructure.
Agritourism
“You Pick” Events Allow guests to harvest their own items for a reduced price.
Keeps labor down and provides and avenue for your product to leave the farm.
Farm Stays Can you accommodate guests on a regular basis?
What do you have to offer your guests?
Agritourism cont.
Farm Tours Educational tours to display production
Working tours allow guests to ‘try’ farming
Agritourism cont
Farm Stays Can you accommodate guests on a regular basis?
What do you have to offer your guests?
Airbnb
Farmstayus.com
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”You can’t have profit and destroy the ecology and you cant save the ecology without a profitable business.
-Joel Salatin