uxpa 2016 - using ux skills to shape your career

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Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org #UXPA2016 | @MandaLaceyS Using UX Skills to Shape Your Career Amanda Stockwell #UXPA2016

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Page 1: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Using UX Skills to Shape Your Career Amanda Stockwell

#UXPA2016

Page 2: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

QUESTIONS? Ask Anytime!

Page 3: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Nerd Cred

Attempted Unicorning

UX Happy Place

Page 4: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 5: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

User Research

Information Architecture

Interaction Design

Usability

Cont

ent S

trate

gy

Prototype/Code

Visual Design

Page 6: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be unicorning.

Page 7: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be specializing in a few areas.

Page 8: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be deep expertise.

Page 9: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Pick your angle.

Page 10: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be consulting.

Page 11: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be consulting.

Could be working in-house.

Page 12: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be consulting.

Could be working in-house.

Could be product strategy/management.

Page 13: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be consulting.

Could be working in-house.

Could be product strategy/management.

Could be leadership

Page 14: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success in UX…

Could be consulting.

Could be working in-house.

Could be product strategy/management.

Could be leadership

Could be just about anything.

Page 15: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

In-house specialist

Page 16: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Pick again.

Page 17: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Ability to persuade and make an impact

Culture fit/personality

Your fit within the team structure and set of expertise

Problem solving approach

Page 18: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Of the 100s of candidates I’ve reviewed…

Page 19: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Of the 100s of candidates I’ve reviewed… Maybe 20% effectively communicate

Page 20: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

GOOD NEWS! You already have the tools to improve.

Page 21: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

User Research Content Strategy

UI Design Interaction Design Usability Testing Visual Design

Page 22: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

User Research

Page 23: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Potential employers/clients are your users.

Page 24: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

SAFE ASSUMPTIONS • May not be familiar

with your particular niche

• SUPER busy • They’re definitely

people, not faceless “users.”

• People like connection

Page 25: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Figure out people’s “whys”

Page 26: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Figure out people’s “whys”

Page 27: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Activity: First Impressions

Page 28: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Partner up

• Find what you

can about your

partner

• Summarize

what you think

your partner is

about

Page 29: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Compare notes

• What was spot on?

• What was off?

• What was missing?

Page 30: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Content Strategy

Page 31: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 32: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

+ =

Resume Your Story Portfolio

Page 33: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Determine what to show

Page 34: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Choose samples wisely

Page 35: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Project Inventory

Page 36: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

• Make a spreadsheet with columns for client/

project, date, activities, and outcomes. Link

screenshots and documents.

• Fill it out AS YOU GO.

• Trust me. It’s easier than doing it retroactively.

Project Inventory = Career Content Inventory

Page 37: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Demonstrate success

Page 38: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Problem Action Role Result = PARR

PROBLEM ACTION ROLE RESULT

The company isn’t hitting their target for new account signups.

Brainstormed and user tested a shorter sign-up form.

Lead interaction design, worked with visual designer

Customer sign ups increased 20% per day after launch.

Page 39: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Activity: PARR

Page 40: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

• Pick a project that has gone particularly well

• Define the project objective

• Describe the work you did

• Explain your role and how you interfaced with your

team

• Brag about how awesome the project was

• Especially helpful to have hard data

Problem Action Role Result = PARR

Page 41: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Use your PARR’s to help figure out which projects

and deliverables to include in your portfolio.

You do not need to include every project or

deliverable ever to prove your breadth of

experience.

PRO TIP

Page 42: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

UI Design

Page 43: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Visually represent your skills

Page 44: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 45: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Activity: Broken Comb

Page 46: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Pick:Core skills - up to 5

• Complimentary skills - up to 4

• Comparison points - up to 3

• Pick a value from 1-10

Map on a y-axis

Broken Comb

Page 47: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Usability tests Surveys

Heuristic reviews Stakeholder interviews

User interviews Persona creation

Focus groups Content audits

Competitive reviews Analytics reviews

Multivariate and a/b testing Card sorting Eye tracking

Preference tests Desirability studies

Sketches

Workflows Wireframes Taxonomies User Flows

Content inventories Site maps/site structure

Comps Icons

Typography Prototypes

Moodboards Pattern libraries

Style guides Illustration

Photography Motion/animation

Possible skills

Page 48: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

What if…

Page 49: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

NDA’s

• Anonymize • Remove confidential

stuff • Communicate

process • Talk-through

New to UX

• Volunteer efforts • Personal projects • School work

Page 50: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Remember the story…

Page 51: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Employers should care more about your approach than any specific deliverable.

Page 52: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Interaction Design

Page 53: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

(Personal) Interaction Design

Page 54: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

1,703.55

Page 55: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Success takes so much more than technical expertise.

Page 56: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Activity: Reframing

Page 57: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

I hated my team.

We never had enough budget.

NO BETTER

There were some tough personalities, but here’s how I learned to collaborate…

Although we didn’t have unlimited resources, we were able to achieve…

Page 58: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Usability Testing

Page 59: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 60: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 61: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Activity: Solicit Feedback

Page 62: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

• Find one thing you’re currently working on/thinking

about

• Your portfolio, a current presentation, the

spinach in my teach.

• Ask this team for one piece of constructive criticism

Feedback

Page 63: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Visual Design

Page 64: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 65: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 66: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Page 67: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

User Research Content Strategy

UI Design Interaction Design Usability Testing Visual Design

Page 68: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

Remember the people Pick samples carefully Don’t rely on words

Don’t be an ass Get feedback Look the part

Page 69: UXPA 2016 - Using UX Skills to Shape Your Career

Session Survey: http://www.uxpa2016.org/sessionsurvey Conference Survey: http://www.uxpa2016.org/survey www.uxpa2016.org

#UXPA2016 | @MandaLaceyS

THANK YOU

Stay in touch! @MandaLaceyS

[email protected] linkedin.com/in/amandastockwell