uxlx 2012 - the skewered box method of persona profiling - tal florentin, uxvision

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The Skewered Box Model ? Tal Florentin UXVision | May 2012 All rights reserved to UXVision Ltd. © 2012 What can you DO with one box and seven Skewers

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As personas become a commonly used method for user research, it's time to have a method that will guide us through the process. The Skewered Box model will take you step-by-step and help you make sure that your personas map the target audience correctly.

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Page 1: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

? Tal Florentin UXVision | May 2012

All rights reserved to UXVision Ltd. © 2012

What can you

DO with

one box and seven

Skewers

Page 2: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

Experiences I design

Page 3: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

book I wrote a

Sorry…

Page 4: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

? All rights reserved to UXVision Ltd. © 2012

What can you

DO with

one box and seven

Skewers

Page 5: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

understanding

your target

key on the way to a

winning

AUDIENCE

product

factor

is a

Page 6: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

in order to

PLAN winning products

It’s a known

FACT:

Page 7: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

you have to understand

USERS

in order to

PLAN winning products

It’s a known

FACT:

Page 8: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

They? who are

Page 9: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

NOT they are

YOU!

Page 10: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

Methods Different

Page 11: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

describing your target AUDIENCE can be done by

DEMO- GRAPHIC

SEGMEN- TATION

Page 12: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

describing your target AUDIENCE can be done by

USER

ROLES

Page 13: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

describing your target AUDIENCE can be done by

Representative

PROFILES AKA

PERSONAS

Page 14: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

EVERY target AUDIENCE

using can be described

3-7 PERSONAS

Page 15: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

ARE GOOD

PERSONAS

Page 16: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

ARE GREAT

PERSONAS

Page 17: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

ARE GREAT

PERSONAS

Page 18: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

ARE THE BEST

PERSONAS

Page 19: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

are

Philippines Pakistan USA

are a product’s

Best friends

personas

Page 20: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

HOW MANY

FRIENDS

do you HAVE?

Page 21: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

99 STATISTIC

PERSONAS? HEARD ABOUT

PERSONAS? RULE

PERSONAS? actually used

Page 22: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

CAN WE

that our personas

BUT HOW

REALLY represent our audience

?

SURE MAKE

Page 23: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

FIND A we have to

RECIPE

Page 24: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

WHERE THIS IS

and seven A BOX

MAY become HANDY

SKEWERS

Page 25: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

Let's plan a

SERVCES MEDICAL

CENTER

WEBSITE for a

Page 26: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

the box is

MICRO- cosmos

YOUR PRODUCT’s

A BOX HAS

THREE DIMENSIONS

Page 27: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

Marital Status

Age

Health Status

DEFINE the three

MOST DOMINANT parameters to find the box

THAT FITS your audience

step one

Page 28: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

MARITAL STATUS - Single - Just Married, no children - Married + first pregnancy - Married + young children - Divorced + older children - Married + old parents

step two

set a scale FOR EACH

AXIS

Page 29: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

AGE - 18-24 - 25-34 - 35-44 - 45-54 - 55-64 - 65-74 - 75+

step two

set a scale FOR EACH

AXIS

Page 30: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

HEALTH STATUS - Completely healthy - Temporary issue - Repeated issue - Chronic illness/disability - Hypochondriac - Premenopause - Old age

step two

set a scale FOR EACH

AXIS

Page 31: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

step three

START TO SKEWER

32

JEFF 32 Just Married Suffers from backache

Page 32: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

step three

START TO SKEWER

Rachel 55 Married + Old Parents Chronic illness

Page 33: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

step three

GO ON AND

GET THE BOX

skewered

Page 34: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

DID WE COVER the whole

BOX audience

Page 35: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

TURN THE

LIGHTS

ON

Page 36: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

WHAT’S NEXT?

BASIC attributes Gender, Age, Profession, Education

CHARACTER attributes Name, Nick, Habits, Picture

CONTEXT attributes Position, environment, motivation and blockers, usage scenarios

Page 37: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 1: Create a box

Page 38: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 2: Eliminate 3 sides

Page 39: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 3: Define 3 dimensions

Page 40: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 3: Define 3 dimensions

Page 41: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 3: Define 3 dimensions

Page 42: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 3: Define 3 dimensions

Page 43: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 3: Define 3 dimensions

Entry

Exit 1

Exit 2

Page 44: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 4: Pin your Persona

Enter Here Exit Here

Page 45: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

A step-by-step

Guide to create your own skewered

BOX

Step 5: Check Coverage

Page 46: UXLX 2012 - The skewered box method of persona profiling - Tal Florentin, UXVision

The Skewered Box Model

Think out of the

Thank you. Tal Florentin

[email protected]

BOX

N e v e r