DESIGN THINKINGUser eXperience Innovation Process workshop I

15, 18 April 2011

Steven Tseng, ASUS

Lean Management Consultant Team

從 UXIP workshop 的實際體驗中，學習 Design Thinking 的操作與應用

objective

you will learn …After the workshop,

De

sig

nTh

ink

ing

MethodA

bs

tra

ct

Co

nc

reteA

bs

trac

tC

on

cre

te

Time

H C DHear Create Deliver

Observation

Stories

Themes

Opportunities

Solutions

Prototypes

Implementation Plan

Tools

interviewobservation

share-and-capture

synthesis

prototypingneed

insightgrouping

design challenge

brainstormingbeginner’s mind

co-design

storytelling

Point-of-View

empathy

A day of life Shadowing

Empathy

agendaIntroduction

Phase 1: Hear

Phase 2: Create

Phase 3: Deliver

15 April 18 April10:00 am - 6:00 pm 1:00 pm - 7:00 pm

Steven TsengInnovator and Facilitator

Design Thinker

UXIP Facilitator

Service Designer

Six Sigma Black Belt

HEAR●Observe ●Engage ●Define

Create●Ideate ●Prototype ●Develop

Deliver●Test ●Model ●Implement