ux is team work, front-end london, august 2015
TRANSCRIPT
@MarianaMota #BGWS15
Mariana Morris UX Designer
Oxford Computer Consultants | UX Oxford | TalkingDesign.io
UX is team work!
@MarianaMota Front-end London
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UX Oxford
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Are you crazy? I can’t do that! ” - developer
“
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This looks nothing like the design I made! ” - designer
“
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The team doesn’t take ownership for their tasks” - project manager
“
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us them
Front-end London
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Designing or developing in isolation is not an option.
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us
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the project team
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UX techniques
Communication tools
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UX techniques
Communication tools
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https://userresearch.blog.gov.uk/2014/08/06/have-you-had-your-recommended-dose-of-research/
Government Digital Service
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Meet users early and often.
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7 essential UX techniques 1. Contextual research 2. User interview 3. User flow 4. Question-Missing-Idea 5. The Product Canvas 6. Collaborative sketching 7. Stakeholder workshop
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Contextual research
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MarianaUX Designer
MarkProject Manager Reynold
Account Manager
TimDeveloper
Contextual research
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PaulSupport and training
MarianaUX Designer
Ant User
User interview
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User flow
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Question - Missing - Idea
User flow
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Question - Missing - Idea
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Question - Missing - Idea
User flow
Wireframes
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http://www.romanpichler.com/tools/product-canvas/
The product canvas
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User groupsUser flow
Sketches
Sprint goal
Sprint tasks
MetricsProject goal
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Collaborative sketching
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Sketching & Inspiration board
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Feel comfortable sharing unfinished work.
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Stakeholder workshop
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UX techniques
Communication tools
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When asking for feedback:• State clearly:
Where you are at What you expect feedback on
• Ask clear questions
• Explain the rationale for your decisions
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When giving feedback:
• Ask the current status of the design
• Question first. Comment last.
• Explain technical challenges
• Don’t refer to your personal taste. Refer to the briefing and user research.
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Avoid:
“I don’t like it.”
“Can’t do it” (without explaining why)
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Go back to the brief.
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Thank you.
marianamota.com
marianamota.com/ux-is-team-work
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