ux for internet of things == experience of things
TRANSCRIPT
Puneet Kumar Arora UX Team
What is IoT Financial Impact of IoT Challenges in IoT Adoption Creating IoT experience Measuring success Questions
The internet of things is a global network of computers, sensors and actuators connected through internet protocols to create an informed and collaborative experience between humans and their surroundings.
Examples: Smart wearables, Smart consumer appliances such as ovens, TVs, washing machines etc. Smart meters.
Gartner predicts the IoT industry to be $1.9TN in size by 2020
McKinsey thinks it could be as large as $6.2TN by 2025
Intel forecasted 15BN devices were already connected to the internet in 2015 alone
Financial services, Retail, Transportation, Security/Safety, IT, Manufacturing, Automotive, Energy and Healthcare are going to be the major players in IoT adoption.
In terms of financial investors, over $1.6BN was invested into IoT companies by venture capital firms in 2014 alone
Infrastructure & Interoperability
Education
Inadequate security and privacy protections for user data
Concrete use cases and compelling value propositions.
Uniform experience across all devices
Real time experience
Minimalist Design
What’s the difference?Strong Emphasis on UX, but Less on GUIQuality, Not QuantityDifferent User SegmentsBranding Beyond PixelsDesigning With DataNetwork Outages
How User Experience brings in the smartness depends majorly on 4 characteristics: No-brainer installation
Quick feedback
Visibility of vital information
Comfort and convenience
UX KPIs
Task success rate Time on task User error rate