utilities with mobility - clicksoftwarego.clicksoftware.com/rs/697-zgs-962/images... · utilities...

1
UTILITIES WITH MOBILITY Complete Field Service Management Soluons Ensuring regulatory & environmental compliance. Lowering cost Hyper efficient catastrophe management. WATER – GAS – ELECTRIC UTILITIES Look up. Up in the cloud. THE FIELD SERVICE PART schedules and manage JOB SCHEDULING & DISPATCH See mobile worker immediate assistance in an emergency. LOCATION BASED APPS Give customers their own web-based appointment booking interface. MOBILE APPOINTMENT BOOKING View jobs, record asset details, chat with managers, send status updates. MOBILE APPS FOR FIELD SERVICE WHERE’S THE SOLUTION TO THESE STRATEGIC OBJECTIVES? THE CLOUD PART 55% 56% 88% Decrease costs* Boost profits* Service Quality Improvements 33% service level increase 97% of emergency calls handled within an hour 700 eliminated job backlog 15k 233,000 paper job cards reduced to just 24% decrease in the average travel per job Increased Revenue 20% 30min more each day for tasks 50% 95% decrease in the work backlog in some process areas 75% 50% decrease in 1m annual cost savings $ decrease 11% SOURCE: A cloud-based soluon to field service management may be just what you need. Clicksoſtware offers either cloud or on-premises deployment models. ClickSoſtware brings amazing results to the world’s leading ulies:

Upload: others

Post on 03-Oct-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: UTILITIES WITH MOBILITY - ClickSoftwarego.clicksoftware.com/rs/697-ZGS-962/images... · UTILITIES WITH MOBILITY Complete Field Service Management Solutions Ensuring regulatory & environmental

UTILITIES WITH MOBILITYComplete Field Service Management Solutions

Ensuring regulatory & environmental compliance.

Lowering cost Hyper efficient

catastrophe management.

WATER – GAS – ELECTRIC UTILITIES

Look up.Up in the cloud.

THE FIELD SERVICE PART

schedules and manage

JOB SCHEDULING & DISPATCH

See mobile worker

immediate assistance in an emergency.

LOCATION BASED APPS

Give customers their own web-based appointment booking interface.

MOBILE APPOINTMENT BOOKING

View jobs, record asset details, chat with managers, send status updates.

MOBILE APPS FOR FIELD SERVICE

WHERE’S THE SOLUTIONTO THESE STRATEGICOBJECTIVES?

THE CLOUD PART55%

56%

88%Decrease costs*

Boost profits*

Service Quality Improvements

33%service level increase

97%of emergency calls handledwithin an hour

700eliminated job backlog

15k233,000 paper job cardsreduced to just

24%decrease in the averagetravel per job

Increased Revenue

20%30minmore each day for tasks

50%

95%decrease in the work backlogin some process areas

75%

50%decrease in

1mannual cost savings

$

decrease11%

SOURCE:

A cloud-based solution to field service management may be just what you need. Clicksoftware offers either cloud or on-premises deployment models.

ClickSoftware brings amazing resultsto the world’s leading utilities: