using your brain to win - asppa-net.org · change with it to remain ... consider what your behavior...
TRANSCRIPT
![Page 1: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/1.jpg)
Holly G. GreenCEO
The Human Factor, Inc.
1
Using Your Brain to Win
![Page 2: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/2.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Holly G. Green, CEO
…the science of thinking
![Page 3: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/3.jpg)
The world has changed…
we must change with it
to remain successful,
![Page 4: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/4.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Increasing disconnect betweenwhat we ‘know’ & what we do
![Page 5: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/5.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
That’s not the way we do it here
We tried that once before, that won’t work
We don’t have time for that
This is the way we’ve always done it
Management/they won’t let us
Customers/clients won’t go for that
![Page 6: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/6.jpg)
How do we keep up…
![Page 7: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/7.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Slow down to go fast…get others in the same race…update constantly…get it right the first time
![Page 8: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/8.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 9: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/9.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 10: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/10.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 11: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/11.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 12: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/12.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
How does our brain know what to see or process?
![Page 13: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/13.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Biases
![Page 14: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/14.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Stereotypes
![Page 15: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/15.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Opinions
![Page 16: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/16.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Not what I was taught…in school…by my
parents
![Page 17: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/17.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Not how we do it here…in our industry
![Page 18: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/18.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Regulators won’t let us
![Page 19: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/19.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
We tried that once before…
That won’t work
![Page 20: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/20.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Your bubblesare powerful!
![Page 21: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/21.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
BubblesThe deeply held beliefs & assumptions we have about everyaspect of ourselves, others, our organizations, & our lives They guide how we think & act
They determine how & what we perceive
They tend to be self-reinforcing
They are always incomplete
They can limit our ability to achieve results
They require updating to remain current
![Page 22: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/22.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 23: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/23.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
We don’t believe what we see…
We see what we already believe…
…and we seek constantly to prove ourselves right
![Page 24: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/24.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
You are better at proving yourself right than
anything else you do
![Page 25: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/25.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 26: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/26.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Unlearn by recognizing & bursting bubbles periodically
![Page 27: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/27.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
about what you’re thinking about
be aware of what triggers you have
consider what your behaviorindicates
![Page 28: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/28.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Focus on where you want to go
![Page 29: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/29.jpg)
![Page 30: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/30.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Clarify the destination
“We’re going on vacation!”
![Page 31: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/31.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 32: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/32.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 33: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/33.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Clarify the destination
Define where you’re going with specificity
![Page 34: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/34.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Once you’re clear
Press the “prove yourself right” button in yourself & others
![Page 35: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/35.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Use
Future
Active
Past tense
questions to prompt your brain & shift its focus to how, when, what & who DID it
![Page 36: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/36.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 37: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/37.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Which one doesn't belong?
![Page 38: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/38.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Every now & then…when
• you’re sure…
• that’s the way you’ve always done it
• the decision is made on auto pilot
![Page 39: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/39.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Ask yourself & your team
What’s the second right answer?
![Page 40: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/40.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 41: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/41.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 42: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/42.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
![Page 43: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/43.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Practice thinking differently at
least once a day
![Page 44: Using Your Brain to Win - asppa-net.org · change with it to remain ... consider what your behavior ... questions to prompt your brain & shift its focus to how, when, what & who DID](https://reader031.vdocuments.us/reader031/viewer/2022022509/5ad445767f8b9a177c8b7557/html5/thumbnails/44.jpg)
Copyright © 2016 THE HUMAN FACTOR, Inc. www.TheHumanFactor.biz
Visit http://thehumanfactor.biz/asppa-penchecks-using-your-brain/ to download additional tools & tips & sign up for a complimentary 12 week follow up series