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Using Standardized and Locally Created Assessment Tools to Gauge Student Service- Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne– Coordinator-Volunteer Connection Prof. Isolde Mueller – Faculty Liaison for Service-Learning Kim Oren – Director of Institutional Research

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Page 1: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Using Standardized and Locally Created

Assessment Tools to Gauge Student Service-Learning Outcomes

St. Cloud State University Presenters:

Beth Knutson-Kolodzne–Coordinator-Volunteer Connection

Prof. Isolde Mueller – Faculty Liaison for Service-Learning

Kim Oren – Director of Institutional Research

Page 2: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Brief History of Service-Learning & Community Engagement at SCSU…

• 2003 AmeriCorps Grant (4 yrs.)SL Coord. engages faculty in using SL in courses.

• 2005 Faculty use of SL in courses = up 2x since 2003 ; number of students engaged = up 5x; number of hours reported = up 10x.

• 2006 Began surveying service- learning students about their experience.

• 2007 Grant ends • Faculty Liaison for SL begins 25% reassigned time• New President of SCSU• Secured 10 hr./wk. GA for SL

Page 3: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Brief History of Service-Learning & Community Engagement at SCSU…

• 2008 Faculty Liaison begins 50% reassigned time• Began assessment work with Dir. of IR • Adapted student survey instrument

• 2009 Measured variety of forms of community-based learning among students in courses.

• Increased University focus on overall community engagement within and outside of courses

• 2010 Engagement continues to remain stable or grow slightly in some areas.

• 2011 University reorganization plans underway.• Position for a Faculty Scholar in the new University College• Position for Assoc. Director for Civic Engagement–who is a

liaison with the Faculty Scholar.

Page 4: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Outcomes of Service-LearningTaken from: Where’s the Learning in Service-Learning?

Eyler & Giles, 1999

• Tolerance• Personal Development• Interpersonal Development• Understanding & Applying Knowledge• Problem Solving/Critical Thinking• Perspective Transformation• Citizenship

Page 5: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Two data sources

SCSU Student Community-Based Learning Questionnaire Locally developed. Administered Spring to students after their community engagement experiences (2009, Fall 2009, Spring 2010, and Fall 2010). Copy of survey instrument is in handout.

National Survey of Student Engagement (NSSE). Administered at SCSU in spring semesters of 2001, 2003, 2005, 2007, and 2009. Copy of survey instrument is in handout.

Page 6: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

National Survey of Student Engagement (NSSE or “Nessie.”)

Derived from vast research literature on college student outcomes.

Page 7: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–
Page 8: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

National Survey of Student Engagement

Measures: x

• Students’ involvement (or engagement) in activities xxknown to facilitate their growth and development. x

• Institutional conditions that are conducive to such xxengagement.

Page 9: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–
Page 10: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Numbers of SCSU students who completed the NSSE, by year

2001 2003 2005 2007 2009 Total

First year 199 234 161 490 458 1542

Seniors 217 240 199 730 651 2037

Total 416 474 360 1220 1109 3579

Page 11: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Started with NSSE question 1k:During the current school year, about how often have you participated in a community-based project (e.g., service learning) as part of a regular course?

Very often, Often, Sometimes, or Never?

Page 12: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

NSSE item 1k: During the current school year, about how often have you participated in a community-based project (e.g., service learning) as part of a regular course?

First year students

N %Never 917 62 Sometimes 390 27 Often 125 8 Very often 39 3 Total 1471 100

All combinedSeniors

N %Never 926 47 Sometimes 703 35 Often 245 12 Very often 107 5 Total 1981 100

All combined

Page 13: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

NSSE item 1k: During the current school year, about how often have you participated in a community-based project (e.g., service learning) as part of a regular course?

First year students

N %

Never 917 62

Sometimes 390 27

Often 125 8

Very often 39 3

Total 1471 100

All 5 years

First year students

N %

Did not participate 917 62

Participated 554 38

Total 1471 100

All 5 years

Page 14: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

NSSE item 1k: During the current school year, about how often have you participated in a community-based project (e.g., service learning) as part of a regular course?

Seniors

N %

Never 926 47

Sometimes 703 35

Often 245 12

Very often 107 5

Total 1981 100

All 5 years

Seniors

N %

Did not participate 926 47

Participated 1055 53

Total 1981 100

All 5 years

Page 15: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

72 79

53

62

52

62

28 21

47

38

48

38

0

20

40

60

80

100

Sp 2001 Sp 2003 Sp 2005 Sp 2007 Sp 2009 Total

First year students: Participated in a community-based project (e.g., service learning) as part of a regular course.

Did not participate

Particpated

Page 16: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

61 58

41 42 45 47

39 42

59 58 55 53

0

20

40

60

80

Sp 2001 Sp 2003 Sp 2005 Sp 2007 Sp 2009 Total

Seniors: Participated in a community-based project (e.g., service learning) as part of a regular course.

Did not participate

Particpated

Page 17: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

First year students

N %

Did not participate 917 62

Participated 554 38

Total 1471 100

All 5 years

Seniors

N %

Did not participate 926 47

Participated 1055 53

Total 1981 100

All 5 years

Page 18: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

15 NSSE breakout questions. Compared Participants versus Non-participants (from question 1k) for each.

6e How often? Tried to better understand someone else's views by imagining how an issue looks from his or her perspective

1t How often? Discussed ideas from your readings or classes with others outside of class (students, family members, co-workers, etc.).

1u How often? Had serious conversations with students of a different race or ethnicity than your own.

1v How often? Had serious conversations with students who are very different from you in terms of their religious beliefs, political opinions, or personal values.

7b Community service or volunteer work. Done or plan to do?

11b SCSU contribution: Acquiring job or work-related knowledge and skills

11e SCSU contribution: Thinking critically and analytically

11h SCSU contribution: Working effectively with others

11i SCSU contribution: Voting in local, state (provincial), or national (federal) elections

11k SCSU contribution: Understanding yourself

11l SCSU contribution: Understanding people of other racial and ethnic backgrounds

11m SCSU contribution: Solving complex real-world problems

11o SCSU contribution: Contributing to the welfare of your community

8a Quality of relationships with other students

8b Quality of relationships with faculty members

Page 19: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Tried to better understand someone else's views by imagining how an issue looks from his or her perspective (Sps 01, 03, 05, 07, & 09 combined).

Total

Comm proj in course N % Total

Did not participate 272 48 566

Participated 254 59 430

All respondents 526 53 996

Total

Comm proj in course N % N

Did not participate 324 51 638

Participated 581 69 845

All respondents 905 61 1483

* Chi-square significant at p < 0.01** Chi-square significant at p < 0.001

Response options: Very often, Often, Sometimes, or Never

Often or Very often

Often or Very often

Seniors**

First year**

Page 20: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Summary of comparisons on 15 NSSE breakout questions

1t Discussed ideas outside of class X X

1u Serious conversations with different races or ethnicities X X

1v Serious conversations with different religions, politics, or values X X

6e Tried to understand someone else's perspective X X

7b Community service or volunteer work X X

11b SCSU contribution: Job or work-related knowledge and skills X X

11e SCSU contribution: Thinking critically and analytically X

11h SCSU contribution: Working effectively with others X X

11i SCSU contribution: Voting in elections X X

11k SCSU contribution: Understanding yourself X X

11l SCSU contribution: Understanding other racial and ethnic backgrounds

X X

11m SCSU contribution: Solving complex real-world problems X X

11o SCSU contribution: Contributing to welfare of community X X

8a Quality of relationships with other students X

8b Quality of relationships with faculty members X

Xs = Statistically significant difference between Participants and Non-participants in the predicted direction (27 of 30 comparisons). That is, Participants were more highly engaged than Non-participants.

Page 21: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Job or work-related knowledge/skills. Understanding yourself.Thinking critically and analytically. Understanding other races/ethnicities.Working effectively with others Solving complex real-world problems.Voting in local/state/national elections. Contributing to welfare of community.

First year students: SCSU contribution composite

Page 22: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Job or work-related knowledge/skills. Understanding yourself.Thinking critically and analytically. Understanding other races/ethnicities.Working effectively with others Solving complex real-world problems.Voting in local/state/national elections. Contributing to welfare of community.

Seniors: SCSU contribution composite

Page 23: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

First year students: Frequency of effective behaviors compositeTried to better understand someone else's views.

Discussed ideas from your readings or classes with others outside class.

Serious conversations with students of different races/ethnicities.

Serious conversations with different religions/politics/values.

Page 24: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Seniors: Frequency of effective behaviors compositeTried to better understand someone else's views.

Discussed ideas from your readings or classes with others outside class.

Serious conversations with students of different races/ethnicities.

Serious conversations with different religions/politics/values.

Page 25: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Outcomes of Service-LearningTaken from: Where’s the Learning in Service-Learning?

Eyler & Giles, 1999

• Tolerance• Personal Development• Interpersonal Development• Understanding & Applying Knowledge• Problem Solving/Critical Thinking• Perspective Transformation• Citizenship

Page 26: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Results from Local Survey Data

Student Community-Based Learning Questionnaire (2009-2010)

• Demographics• Form of Community–Based Learning (CBL)• Mandatory or optional?• Number of hours.• Value.• Learning.• Connection to community.• Awareness of community needs.

Page 27: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Local Survey results (page 1 of 5)

Class status.

N %

Senior 671 31

Junior 502 23

Freshman 445 20

Sophomore 444 20

Other 113 5

Total 2175 100 Miss ing 16

Form of Community-Based Learning (CBL).

N %

Service learning 1115 60

Volunteering 421 23

Field experience 130 7

Community-based research 105 6

Other 87 5

Total 1858 100 Miss ing 333

Page 28: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Local Survey results (page 2 of 5)

Was CBL mandatory for the class?

N %

Mandatory 1876 87

Optional 291 13

Total 2167 100 Miss ing 24

Had you done prior CBL?

N %

No 674 52

Yes 507 39

Uncertain 107 8

Total 1288 100 Miss ing 2

Note: Asked only in Fa l l 2009 and Fa l l 2010.

Page 29: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Local Survey results (page 3 of 5)

# of hours engaged in CBL for class.

N %

11 to 20 710 33

1 to 10 695 32

21 to 30 460 21

More than 40 180 8

31 to 40 135 6

Total 2180 100 Miss ing 11

How CE affected my values and ideas.

N %

1094 51

836 39

202 9

13 1

Other 11 1

Total 2156 100

Miss ing 35

Continued to see value in CE I already possessedSaw value in CE I did not possess beforeNo effect on my ideas about CENegatively affected my ideas about CE

Page 30: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Local Survey results (page 4 of 5)

Plan to engage in subsequent Community Service.

N %

Yes 1497 69

Undecided 550 25

No 125 6

Total 2172 100 Miss ing 19

How CE affected my learning.

N %

1802 83

297 14

55 3

Other 18 1

Total 2172 100

Miss ing 19

Learned less than I thought I would

Helped me learn more than I thought I would

Did not affect my learning

Page 31: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Local Survey results (page 5 of 5)

Feel a greater connection to community due to CBL in class.

N %

Yes 1574 72

No 349 16

Undecided 249 11

Total 2172 100 Miss ing 19

More aware of community needs due to CBL in class.

N %

Yes 1785 83

Undecided 192 9

No 178 8

Total 2155 100 Miss ing 36

Page 32: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Effect on learning by hours.

N % N % N % N % N % N %

546 79 576 81 400 88 116 87 162 91 1800 83

129 19 106 15 38 8 13 10 10 6 296 14

14 2 21 3 13 3 2 2 4 2 54 2

3 0 5 1 5 1 2 2 2 1 17 1

692 100 708 100 456 100 133 100 178 100 2167 100

Other.

Total

Did not affect my learning.

Helped me learn more than I thought I would.

1 to 10 Total21 to 30 31 to 40 More than 40

Learned less than I thought I would.

11 to 20

Page 33: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–
Page 34: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

65

10

13

16

7

10

13

11

13

8

10

13

12

10 10

13

0

5

10

15

20

2001 2003 2005 2007 2009

% "

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y of

ten"

1k. Participated in a community-based project (e.g., service learning) as part of a regular course.

SCSU

Peers

Carn

Nat

Region

MnSCU

First year students13

Response options: Very often, Often, Sometimes, or Never.

Page 35: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Response options: Very often, Often, Sometimes, or Never.

89

20 20

21

18

13

14

2018 19

12

14

19

1717

15

20

5

10

15

20

25

2001 2003 2005 2007 2009

% "

Oft

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Ver

y of

ten"

1k. Participated in a community-based project (e.g., service learning) as part of a regular course.

SCSU

Peers

Carn

Nat

Region

MnSCU

Seniors

Page 36: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Response options: Done, Plan to do, Do not plan to do, or Have not decided.

64

69

73

74

79

69

74

79

75

79

71

75

80

77

73

75

60

65

70

75

80

85

2001 2003 2005 2007 2009

% "

Don

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r "P

lan

to d

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7b. Community service or volunteer work.

SCSU

Peers

Carn

Nat

Region

MnSCU

First year students79

78

Page 37: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Response options: Done, Plan to do, Do not plan to do, or Have not decided.

64

62

69

75

77

73

61

63

75

70

72

63

66

76

73

7171

55

60

65

70

75

80

2001 2003 2005 2007 2009

% "

Don

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r "P

lan

to d

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7b. Community service or volunteer work.

SCSU

Peers

Carn

Nat

Region

MnSCU

Seniors

73

Page 38: Using Standardized and Locally Created Assessment Tools to Gauge Student Service-Learning Outcomes St. Cloud State University Presenters: Beth Knutson-Kolodzne–

Q & A…

• History

• Data Sources

• Outcomes

• Etc…..