using social media to support peer based improvement
DESCRIPTION
Pitched at a level to get a wider team participating in social media supported peer based improvemenet on efficiency.TRANSCRIPT
Using social media for improvement
Ingrid Koehler24 September 2009
CARROT OR STICK?You decide (Bthomso on Flickr)
What is social media
Is it a collection of tools?
Don’t be fooled by the tools
Social media is social
It’s a new way of connecting
A personal story
Dispersed friends
Meeting on Facebook
Who’s doing it?
People at the beginning of their careers
But not just them
How I use social media to support improvement
My tool box
All free… all make it easy to share
Identifying and sharing best practice
Horizon scanning…from policy to practice
Peeps and whale, survive by Phil Romans on FlickrHow blue can it get, by Rietje Swart on Flickr
But it’s really all about networks
Connecting communities
Continuing the conversation
Monitoring the scene
Making connections
Active listening
And promoting the message
ANOTHER PERSONAL STORY
....this one’s about work
Sharing content through a network of networks
3,386 followers
1,085 followers
988 followers
Amplifying the conversation
Wider reach
596 views19 downloadsEmbedded on four different blogs
How we’re going to use social media
Efficiency Exchange
CoPs Blogging
Twitter Yammer
Social reporting
Conversations
Peer support
Peer review
Improvement and Efficiency
What we expect
Five steps to a social you
Carrots
• Help from a network of colleagues inside and outside IDeA
• Better access to examples and consultancy techniques
• Wider reach of practice
• Enhanced profilePhoto: John-Morgan on Flickr
Sticks
• Isolated OR tons of irrelevant emails
• Good work goes nowhere...or takes forever to get anywhere
• Knowledge withers• Unprepared for new
ways of workingPhoto: Moresheth on Flickr
Find me
Ingrid [email protected] Policy and Performance Community of
Practice: www.communities.idea.gov.uk
www.ideapolicy.wordpress.comwww.twitter.com/ingridkwww.slideshare.net/ingrid_k