using social media for federal recruiting and hiring
TRANSCRIPT
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THE CALL TO SERVE2009 EFFECTIVE RECRUITING AND
HIRING WORKSHOP SERIES
USING SOCIAL
MEDIA FOR FEDERALRECRUITING ANDHIRING
Partnership for Public ServiceNovember 19, 2009
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Todays Agenda and Presenters
Welcome; Overview of the Partnerships HR andSocial Media Survey Sally Jaggar, Partnership
HR 2.0: Using Social Media to Recruit, Retainand Train Andy Krzmarzick, GovLoop
Recruiting with Web 2.0 for VA Amy Loveridge,VA
Q&A
MAKINGTHEDIFFERENCE.ORG
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Overall Agency Use of Social Media
Does your agency currently use (or plan to use) socialmedia for recruiting and/or hiring?
(104 responses: 59 yes, 45 no)
0
10
20
30
40
50
60
70
Yes No
Count
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Social Media Agencies Currently in Use
What/which media are agencies using now for recruiting?
OURPUBLICSERVICE.ORG
0 2 4 6 8 10 12 14 16 18
Blogs
Podcasts
YouTube
Facebook
LinkedIn
Twitter
Flickr
MySpace
Second Life
There.com
Num ber o f Agencies Curr ently UsingTechnologies
Currently Use
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Use for Recruiting and Hiring Functions
Agencies use social media for the following functions Sharing info about agency mission and programs 33%
Sharing videos about working at agency 26%
Advertising job openings or internship openings 26% Finding candidates 23%
Sharing info about kinds of jobs and skills needed 22%
Communicating status of applications 12%
Giving new hires info about onboarding 11%
Connecting candidates/applicants with HR staff 9%
Connecting candidates with line agency employees 9%
Getting background information about applicants 7%
Connecting applicants with each other 3%
OURPUBLICSERVICE.ORG
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Barriers/Challenges Overcome
OURPUBLICSERVICE.ORG
Many challenges, especially privacy and legal barriers, withnetwork security and others close behind.
0 10 20 30 40 50 60 70 80 90 100
Lack of knowledge about available social networking technologies
Agency senior leaders did not agree wiht using social networking
Concerns about privacy
Concerns about other legal matters
Concerns about security of your agency's network and computersystems
Lack of guidance or standards for using the medium
Concerns about being online on these sites
Lack of successful models to build upon
Difficulties training your staff to use
Lack of sufficient resources to respond to those who communicate with
your agency via the medium
Difficulties assuring your staff use the medium correctly andappropriately
Percentage of Agencies ReportingThese Challenges as Bar riersOvercome
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Summary
OURPUBLICSERVICE.ORG
Although current use is very limited, many respondentshave big plans to use or expand their use
There is high interest in learning about different media
The challenges to be overcome are many; may requireworking with agency webmaster, CIO, office of publicaffairs, general counsel -- maybe others
Interest in using social media is not primarily HR-driven inmost agencies; HR must catch up
Smart HR folks will use as models those agencies that havemade strides and will join up with those active in thecommunity of interest