using qwizdom to engage with residents
DESCRIPTION
Using Qwizdom Audience Response Systems to Engage with ResidentsTRANSCRIPT
USING QWIZDOM TOENGAGE WITH RESIDENTS
RESIDENT ENGAGEMENTTHE
LANDSCAPE
DUTY TO...
INFORM,CONSULT & INVOLVE STAKEHOLDERS
IMPROVE REPUTATION & TRUST
KEEP TENANTS INVOLVED
EFFECTIVE COMMS BETTER RELATIONS=
WE LIVE IN A PARTICPATORY CULTURETODAY...
BARRIERS TO ENGAGEMENTBARRIERS TO
ENGAGEMENT
SOME COMMUNITIESDIFFICULT TO REACH
SEEN AS A BOX TICKING
EXERCISE
FEEDBACK GETS LOST IN PAPERWORK
QWIZDOM ISSimple Technological tool used to engage residents
SOME
TYPESQUESTION
HOW QUICKLY DOES YOUR H.A RESPOND TO MAINTENANCE CALLS?
A.WITHIN A FEW HOURSB.1-2 DAYSC.WITHIN A WEEKD.1-2 WEEKSE.A MONTH
Standard MCQs
OPINION BASED Qs DO YOU THINK YOUR NEIGHBOURHOOD IS A SAFE PLACE TO LIVE?
A.YESB.MOST OF THE TIMEC.I AM UNDECIDEDD.NO, ABSOLUTELY NOT
SHOULD YOUR HOUSING ASSOC INSTALL SECURITY CAMERAS?
A.NO, NEVERB.YESC.I WOULD NEED MORE INFOD.I’M UNSURE
OPINION Qs INSPIRE DEBATE
PRECICTION Qs. POSE QUESTION. POLL. THEN REVEALWHICH NEIGHBOURHOOD IS THE SAFEST
A.TOWER HAMLETSB.SOUTHWARK
C.BRIXTOND.KENSINGTON & CHELSEA
THEN REVEAL RESULTS AND DISCUSS..WHICH NEIGHBOURHOOD IS THE SAFEST
A.TOWER HAMLETS(23%)B.SOUTHWARK(12%)
C.BRIXTON(33%)D.KENSINGTON & CHELSEA(9%)
SOME POSTIVE KNOCK-ON EFFECTS FROM USING QWIZDOM...
HIGHER ATTENDANCEPEOPLE VOTE WITH THEIR FEET
People talk to PeoplePositive P2P Buzz
SHAREYOUR RESULTS
THANK YOU. IF YOU’D LIKE MORE INFO
YOU CAN EMAIL ME ON [email protected] OR GIVE ME YOUR BUSINESS CARD AND
I’LL BE IN TOUCH.