using our mis portal - … · last updated: october 2014 using our mis portal 1 logging in at the...

Last updated: October 2014 www.queenelizabeth.cumbria.sch.uk

Using Our MIS Portal A Guide for Parents

This document contains help on these topics:

1 Logging in

2 Accessing the MIS Portal

3 The Welcome Page

4 Accessing Trackers & Reports

5 Contact Details

6 Changing Your Password

7 Logging Out

8 Updating Your Details

9 Troubleshooting

But before you start, please open our school website.

To find us, just search for ‘QES’.


Using Our MIS Portal

1 Logging in

At the top right of the QES homepage you will see the login boxes.

Please enter the username and password from your letter.

Once you have logged-on, you will see your name appear in the top corner of the screen.

If your name isn’t correct, please go to section 9 Troubleshooting.

Please also note the link to ‘Log out’ that we suggest you use once you have finished.



2 Accessing the MIS Portal

On the right of the screen you will now see your link to the MIS Portal, as shown below.

Please also note that this section includes the name of your child, or children.

Click a name to continue.

If you don’t see the names you expect, please go to section 9 Troubleshooting.



3 The Welcome Page

You will now see the MIS Portal’s Welcome page.

It will display a photo of your child plus Personal Details and Today’s Timetable.

Please check these Personal Details. If any updates or corrections are needed, please see section 8 Updating Your Details.

Please also note the row of ‘tabs’ with links such Timetable.

To continue, click the tab for Documents.



4 Accessing Trackers & Reports

Clicking on the Documents tab gives you access to your child’s Trackers and Reports.

Trackers contain progress data, such as your child’s Effort Grades. Reports are issued once a year for students.

This Documents section will be updated during the year. We plan to alert you about updates via email.

In the near future, we also plan to add Special Needs documents and Health Care plans.

Please note that all these documents are PDFs and should open easily on most computers, tablets and smartphones.

If you do have any problems accessing trackers, see section 9 Troubleshooting.



5 Contact Details

Clicking the Contacts tab show the details that we hold for you.

Please check that the information carefully.

Please also note the Priority line shows the order in which you would be contacted. If you are listed as priority 1, then you would be the first to be contacted by us.

Please check these Personal Details. If any updates or corrections are needed, please see section 8 Updating Your Details.



6 Changing Your Password

We recommend that you stick with your original password because it is a ‘strong’ password that contains letters and numbers.

But if you do wish to change it, we recommend that you use another ‘strong’ password because that helps to keep your access secure. Here’s how you change your password…

Step 1

Go to the home page by clicking one of these links to Home…

Step 2

Find Administration & click on My profile settings & Change password

Step 3

Enter your details and click Save Changes



7 Logging Out

We know you’ll want to protect the privacy of the details on our MIS Portal.

So one important step is to always logout after using the MIS Portal.

To do this, just click a Log out link that you’ll find in the top and bottom corners of the screen.

This is especially important on shared or public computers and will help prevent other people from being able to access your details.



8 Updating Your Details

It is not possible for you to directly change your details on the MIS Portal. Instead, if any of your contact information is incorrect, please fill in our Contact Details Form which can be found on the Guide for Parents section of the website.

You can then either print it out and hand it in at the school office or attach it and email it to us.

Please use this email address:

[email protected]

The Contact Details Form is found on the MIS portal Guide for Parents page. Click on the link above or follow the link on the main page to download the form.

9 Troubleshooting

We hope that accessing our MIS Portal will run smoothly.

But if have any problems, we’d suggest that you…

• Ask your son or daughter for help!

All our students have been told that parents will be attempting to access the MIS Portal. They have been using this school website for over a year so they will hopefully be willing and able to be your first line of help!

• Look for the answer in our Frequently Asked Questions section You will find this in the MIS Guide for Parents page on the QES website.

Click the link above or follow the link from the main page.

• Email Us

If there is still an issue you cannot solve, please get in touch with us via [email protected]

We cannot guarantee to be able to solve all problems, but we will try!