using nlp for communication skills training
TRANSCRIPT
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The Advanced Psychology of Human Communication
Dr. Ashish Johri
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Why Communication is important ?
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What is the process of human Communication ?
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Model for Human Communication
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Transactional Model of Human Communication
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Activity
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Communication – Process v/s Behaviour
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Behavioural Frames
Outcomes v/s problems
How v/s Why
Feedback v/s Failure
Possibilities v/s Necessities
Attitude of curiosity and fascination rather than assumptions
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Conscious Mind
Subconscious Mind
Mind
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The Four stages of Learning
1. Unconscious Incompetence
2.Conscious Incompetence
3. Conscious Competence
4. Unconscious Competence
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NLP
Outcome
Rapport
Sensory Acuity
Behavioural Flexibility
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Benefits of NLP
Improving Communication
Changing thinking, attitudes, behaviours and beliefs
Replicating excellence
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The three main filters
Deletion
Distortion
Generalization
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Using these three filters
Simply knowing that these filters exist helps us in becoming more self aware
When communicating , being aware that we delete, distort and generalize helps us communicate more effectively
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The Map is not the Territory
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Thank You