using my paychek plus!â„¢
TRANSCRIPT
Using my PAYCHEK PLUS!™
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* Or, get my entire paycheck cashed free by using my first free transaction per pay period to purchase a US Post Office money order
www.cashcardsite.com
Saving Money
The Basics
Getting started 4
How my PAYCHEK PLUS!™ card works 9
Making PAYCHEK PLUS!™ work for me 11
Getting cash at an ATM 13
Making a purchase at a store 15
Sending money to family and friends anywhere 17
Buying a money order 20
Checking my balance 22
Upgrading to a Signature card 24
My account information
1-800-578-2966or
www.cashcardsite.com
© American EPAY, Inc.
(Getting my whole paycheck at one time)
Advanced
Changing my PASSCODE 26
Checking my pay stub 27
ETC
“Oh No!” Handling problems 29
Fee schedule and charges 32
Glossary 33
PAYC
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01
Open the card envelope
Learn what I need to do to get thecard
WHAT
So I can use my money
WHY
Getting Started
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Find my card
Peel the card off the sheet
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
Find my PIN and PASSCODEnumbers UNDER the card
THESE AREIMPORTANT 4
Keep my PIN and PASSCODE ina safe place
Remember when I first get my card, the balance is $0 until myemployer puts my first paycheckon my card
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Fill out the applicationand give it to mysupervisor
<graphic of application>waiting on image fromFSV
6Remember to sign it!
Smith Joe P 999-99-9999 09/09/1970
Joe Smith 7/20/04
H999-9999-9999
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The back of your card hasuseful information
What is a PASSCODE?
It is a 4-digit number (####)
Use PASSCODE to check mybalance by phone or the Internet
Also use to send money to myDollar Direct™ card(s)
1-800-578-2966www.cashcardsite.com
What is a PIN?
A PIN is your PersonalIdentification Number
It is a 4-digit number (####)
Use PIN to get cash from anATM or make a purchase atparticipating stores, gas stations,grocers or convenience markets
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
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Card smarts
· I can check my card balance FREE at 1-800-578-2966 orwww.cashcardsite.com
· Never keep my PIN and PASSCODE numbers with mycard
· Keep the original card form in a safe place at home
· If I lose my card call my company’s payroll departmentfor a replacement card
Memorize these and keepa copy of the numbers ina safe place
Do not write them on my card
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9My account information 1-800-578-2966 or www.cashcardsite.com
See where my money goes withPAYCHEK PLUS!™
WHAT
· Be confident that my money is safe and can't be touched byanyone else
· See how PAYCHEK PLUS!™helps me use money with greaterconvenience
WHY
How myPAYCHEK
PLUS!™ cardworks
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Me
My employer
Getting cashat an ATM
Makingpurchases
Sending money
Makingphone calls
My account
My card
Payday
Safe andsecure
PAYC
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!™
STAR241,000 ATMs 1,001,000 Retail
Cirrus820,000 ATMs
Look at the back of my card tosee where it is accepted:
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Card Smarts
· Impossible to be overdrawn Never an overdraft fee
· My money is safe, even if I lose the card
· Remember my PIN and PASSCODE. Keep themsecret and in a safe place
· Shop at stores that accept my card
· Save fees by using surcharge-free ATMs. Find where atwww.cashcardsite.com
30,000 ATMs
Coinstarover 10,000 supermarket
machines
Pulse250,000 ATMs
3,300,000 Retail
MakePAYCHEKPLUS! ™
work for me
11My account information 1-800-578-2966 or www.cashcardsite.com
PAYC
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Read instructionsBEFORE using the card
Please read the cardinformation that camewith your PAYCHEKPLUS!™ card
Words I need to know arelocated in the glossary in theback
Using my card is low cost
Get cash at an ATM* $1.75
Check my card balance FREEon Internet or phone
If first use of my card each pay FREEperiod is to buy from a store or purchase a US Post Office money order
Use my card to buy $0.50items at a retail store
Check my card balance at an ATM $0.75
Send money to others $4.00
Purchase money order $0.50(Post Office charges will also apply)
Get cash at an non-U.S. ATM $3.50
(The complete list of fees are located onmy card carrier)*Other ATM specific charges may apply
Key facts about PAYCHEK PLUS!™
WHAT
· Save time, money, and effort· Avoid problems
WHY
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DON’T GIVE OUT MYNUMBERS to strangers orfriends
Memorize them and keep in asafe place
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Each pay period, if thefirst time I use the card isto get one of these itemsbelow it’s FREE
Make it count!
· Make a purchase at a store· Get a US Post Office money
order· Transfer money from my
card to a bank account
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Card smarts
· I can check my card balance FREE at 1-800-578-2966 orwww.cashcardsite.com
Find an ATM with any ofthese logos on the backof my card
Find locations near me www.cashcardsite.com
13My account information 1-800-578-2966 or www.cashcardsite.com
PAYC
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Insert my card into theATM
Use my PAYCHEK PLUS!™ cardto get cash from an ATM
WHAT
So I have cash when I need it
WHY
Gettingcash at an
ATM
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Cirrus820,000 ATMs
30,000 ATMs
Pulse250,000 ATMs
STAR241,000 ATMs
Remove my cash quickly
Before I leave, rememberto take my receipt andmake sure I have myPAYCHEK PLUS!™ card
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PAYC
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Choose “Checking”option
Then, follow on-screeninstructions
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Enter my 4-digit PIN
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
01 02
Hand my card to thecashier or swipe it in thePoint of Sale (POS)terminal
Select “Debit”
Use PAYCHEK PLUS!™ at localstores
WHAT
So I won’t need to carry cash orchecks to buy things I need
WHY
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Making apurchase at
a store
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Point-of-SaleTerminal
(POS)
Enter my 4-digit PIN
Then, follow theinstructions on theterminal display
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Card smarts
· I can check my card balance FREE at 1-800-578-2966 orwww.cashcardsite.com
· Save a fee by combining my purchase with getting cash, if Ineed it. I’ll pay one feeinstead of two
· Not all stores let me add cash to the purchase
· For “Cash Back” with purchase, enter the extraamount I want, or ask thecashier how much cash back Ican get
Save 75% on moneytransfer fees
Sending money to my DollarDirect™ card(s) is only $4 eachtime, no matter how muchmoney I send
Get as many additional DollarDirect™ cards as I need for only$4.95 each
17My account information 1-800-578-2966 or www.cashcardsite.com
PAYC
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Easily send money to the DollarDirect™ card from my PAYCHEKPLUS!™ account
WHAT
So I can send money to family andfriends
WHY
Sending moneyto family and
friendsanywhere
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(1) Write down the 16-digit Dollar Direct™card number (#### #### #### ####).
Mail the card to others anywhere
Getting cashat an ATM
Makingpurchases
Makingphone calls
(3)
(2) Easily send money anytime to theDollar Direct™ card from my PAYCHEKPLUS!™ account by phone or Internet
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To send money via phonecall 1-800-578-2966
Follow the prompts for Englishand Spanish, then Press 1 tosend money
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Or, go to our websitewww.cashcardsite.com
Click “Send Money”
Remember to Logout when I amdone
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If I don’t have a computer,I can go to most publiclibraries for FREE Internetaccess
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After I send money toothers they can get cashat ATMs or buy items atstores with their DollarDirect™ card
Card smarts
· Sending money is easy and safe at $4 per transaction
· Save big by not using money transfer stores
· Make it easier and safer for others to get cash atparticipating ATMs
· The Dollar Direct™cardholder can only see theamount of money on theirDollar Direct™ card. Theycannot see the card balanceon my PAYCHEK PLUS!™card or any other DollarDirect™ cards
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01 02
Check card balance, so Iknow how much money Ihave
I can check my card balance FREE at 1-800-578-2966 orwww.cashcardsite.comPurchase a money order with my
debit card or with cash
WHAT
· If I want to get my whole paycheck cashed at one time
· Or, so I can pay my bills and other expenses
WHY
Buying amoney order
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Go to any US Post Office
or, the customer servicedesk at most grocerystores
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
Ask to purchase a moneyorder
I can pay for it with my debit cardor with cash
If I want to get my wholepaycheck cashed at one timeFREE and clear, I should pay forit with my debit card
PAYCHEK PLUS!™ authorizes aFREE money order purchase if itis my first transaction each payperiod and if use my debit cardto pay for it
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Card smarts
· I can use money orders to pay bills and other expenses
· Remember each pay period, if the first time I use the card isto get a US Post Office moneyorder, to make a purchase ata store OR to transfer moneyfrom the card to a bankaccount, that transaction isFREE
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I can cash the moneyorder to get my wholepaycheck at one time
I can usually do this at the postoffice or at most banks andsome national grocers
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Call our Toll-free number1-800-578-2966
FREE
Choose English or Spanish
Press 1 to check balance
Visit our website:www.cashcardsite.com
FREE
(1) Click “See card balance”(2) Enter card number(3) Enter passcode
Remember to Logout when I amdone
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01 02
Learn where I can check my cardbalance
WHAT
So I know how much money is on mycard
WHY
Checkingmy balance
03 04
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
At the ATM
After I get cash, the ATM willautomatically print out a receiptwith my balance shown
$0.75If I don’t want to get cash outand just want to see how muchmoney is in my account, select“Balance Inquiry”
To find an ATMwww.cashcardsite.com
If you have a device, useWalTer at work - FREE
(1) After I login, Press 3
(2) Press 2, then Swipe your pay card
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Punch-IN
Punch-OUT
My Account Information
My Preferences
Administration (special access)
Welcome (My Name)
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X Exit
Payroll Information
Card Balance
Account Information
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X Main Menu
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The initial card fee ischarged to my account,no need to send money
The Signature card upgrade costis $14.95
There is a $4.95 monthly fee
I never pay retail purchase fees(POS) when using my card
When I upgrade to a Signaturecard, I will no longer receiveFREE the first transaction eachpay period for either a US PostOffice money order, a storepurchase or transferring moneyto a bank account
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Upgrade to a Signaturecard and get thepurchasing power ofMasterCard®
Personalized with my name
In addition to most of thebenefits of my PAYCHEKPLUS!™ card...
· Dine at restaurants· Make reservations at hotels
Get a PAYCHEK PLUS!™Signature card
WHAT
So I can have the purchasing powerof MasterCard® to dine at restaurantsand make reservations at hotels
WHY
Upgradingto a
Signaturecard
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How do I know when I canupgrade?
I will likely be eligible within 30-60 days, or I will be notifiedover the phone when I call 1-800-578-2966 to check myPAYCHEK PLUS!™ cardaccount information
or
I can also call 866-290-8089 torequest an upgrade
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PAYC
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Account information 1-800-578-2966 or www.cashcardsite.com
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If I am eligible, I canregister over the phoneand my Signature cardand PIN will be sent to myhome address in 10 daysor less
Make sure to verify that theyhave my correct mailing address
My money is automaticallymoved to my new Signature cardafter I confirm I have received it
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Card smarts
· Expand my purchasing power to millions of locations
· Continue to send money to the same Dollar Direct™cards
· Access my balance and transaction history on theInternet or over the phone
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01 02
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Call 1-800-578-2966
Follow the voice prompts
Go to our websitewww.cashcardsite.com
Click “Update my profile”
Remember to Logout when I amdoneLearn how to change my
PASSCODE
WHAT
So I can remember the number better
WHY
Changingmy
PASSCODE
PASSCODE# # # #
(1) After I login, Press 3
(2) Press 1
(3) Press to print
27My account information 1-800-578-2966 or www.cashcardsite.com
PAYC
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!™01
Learn where I can check or printmy pay stub
WHAT
So I can see how much I was paid
WHY
Checkingmy pay stub
If you have a device, useWalTer at work
FREEIf I am a registered user, I canview and print my pay stub
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View more
Punch-IN
Punch-OUT
My Account Information
My Preferences
Administration (special access)
Welcome (My Name)
12345
X Exit
Payroll Information
Card Balance
Account Information
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X Main Menu
Check Date: 12-03-2004
Chk Number: 1867483
From: 11-22-2004
To: 12-03-2004
Account Information
X Go Back Print View
02 03
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Or, go to our websitewww.cashcardsite.com
Click “View pay”
FREEView or print your pay stub here
Remember to Logout when I amdone
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If I am not registered onWalTer, call the Toll-freenumber 1-800-578-2966
FREEFollow the voice prompts to heara summary of my net pay
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
01 02
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What if the wrong amountis deposited in myaccount?
Contact your company’s payrolldepartment
What if I lose my card or itgets stuck in the ATM?
Call 1-800-578-2966immediately. They will deactivateyour card to protect your money
Next, contact your company toget a new card. After you receiveyour new card, Call 1-800-578-2966. They will move yourmoney to your new card and youcan begin using your new cardimmediately
Learn how to handle problemsthat may arise
WHAT
So I can solve them quickly andeasily
WHY
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“Oh, no!”Handling Problems
?PIN####
PASSCODE####
03 04 05
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What if my card doesn’twork?
Make sure I am entering thecorrect PIN or PASSCODEnumber for this transaction
If it still doesn’t work, themagnetic stripe may have beendamaged
Contact your company to get anew card. After you receive yournew card, Call 1-800-578-2966.They will move your money toyour new card account
What if the wrong amountis charged for a purchase?
If your receipt is correct, but youwere overcharged on your card,Call 1-800-578-2966 forassistance
What if I lose or forget myPIN or PASSCODE?
Call 1-800-578-2966immediately. They will deactivateyour card to protect your money
Next, contact your supervisor toget a new card. After you receiveyour new card, Call 1-800-578-2966. They will move yourmoney to your new card
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What if I change my nameor address?
If you change your name, fax ormail your request and copies ofthe official change of namedocuments to:
FSV Payment Systems ltdPO Box 60723Houston, TX 77205FAX (832) 201-6541
Include your former name,address, phone number, 16-digitcard number, new name and anyaddress or phone numberchanges
If you change your address, call1-800-578-2966 or go towww.cashcardsite.com
What if I change employers?
If you change employers, your cardstill works
If your new employer pays by DirectDeposit you can continue gettingpaid on your PAYCHEK PLUS!™card
Give your new employer thefollowing information:
Stillwater National Bank and TrustCompanyStillwater, Oklahoma
Routing/Transit Number: 103101437
16 digit account number from thefront of your card (acts like a bankaccount)
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PAYC
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My account information 1-800-578-2966 or www.cashcardsite.com
The complete list of fees are located on my card carrier
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Learn what is free and what costs asmall fee
WHAT
So I can make smart choices
WHY
FeeSchedule
and charges
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30,000 ATMs
Get cash $1.75Check balance $0.75
Retail purchase $0.50
US Post Office $0.50 money order
Send money $4.00(Dollar Direct™ card)
Phone call $0.25Domestic U.S. rate $0.10(per minute)
PAYCHEK PLUS!™ Wallet Card
Account information 1-800-578-2966 or www.cashcardsite.com
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Balance inquiry FREE(Work site/Web/Phone)
E-Pay Stub FREE(Work site/Web/Phone)�
Remember each pay period, if the first time Iuse the card is to get aUS Post Office moneyorder, to make apurchase at a store ORto transfer money fromthe card to a bankaccount, that transactionis FREE
Go to surcharge-free ATMs to save fees. Lookfor the Allpoint logo orfind Allpoint ATMs atwww.cashcardsite.com
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Automated Teller Machines (ATM): This is a computerwhere I can get cash or check my card balance. Use of anATM requires a PAYCHEK PLUS!™, Dollar Direct™, orSignature card and PIN
Card Balance: The amount of money that is remaining onthe PAYCHEK PLUS!™, Dollar Direct™, or Signature card
Card Carrier: I receive my card on this document
ePaystub: My pay stub viewed on the Internet
Card to card transfer: Sending money from myPAYCHEK PLUS!™ or Signature card to a Dollar Direct™card
Fee: A fixed charge for a service
FDIC insured: Federal Deposit Insurance Corp. Anagency of the U.S. government that manages the bankinsurance funds, which insure deposits at banks and otherqualifying financial institutions up to $100,000 per accountin interest and principal
Dollar Direct™ card: Transfer funds from my PAYCHEKPLUS!™ card and send money to family and friendsanywhere
Money Order: A money order is similar to a check. It isused to pay bills or make purchases in cases where cashis not accepted. I can purchase these at the US PostOffice or most grocery store service desks
PAYCHEK PLUS!™ card: A card that collects moneyautomatically from the employer at the end of each payperiod. This card can be immediately used to get money orpay for purchases
PASSODE: 4 numbers used to manage my money on theInternet or over the phone. Also use to send money to a Dollar Direct™ card
PIN: (Personal Identification Number) 4 numbers used toget cash from an ATM or make a purchase at a retail store
Point-of-Sale (POS): Electronic payment for retail goodsand services
Surcharge-Free ATM: This means the owner of the ATMwill not charge an extra fee. Please use Allpoint brandedATMs
Signature card: Upgrade from PAYCHEK PLUS!™ to aSignature card and get the purchasing power ofMasterCard® so I can use my card to dine at restaurants,make reservations at hotels, rent cars and trucks, makepurchases over the Internet and telephone
WalTer: An easy to remember name for the EPAY wallterminal. It is located at some work sites
Withdrawal: Take out money from my account
Glossary PAYC
HE
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!™
My account information 1-800-578-2966 or www.cashcardsite.com
© American EPAY, Inc.
My account information 1-800-578-2966 or www.cashcardsite.com
www.cashcardsite.com