using mediation to better serve clients in evictions cases cassie lively, executive director center...

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Using Mediation to Using Mediation to Better Serve Clients in Better Serve Clients in Evictions Cases Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

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Page 1: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Using Mediation to Better Using Mediation to Better Serve Clients in Evictions Serve Clients in Evictions

CasesCasesCassie Lively, Executive Director

Center for Conflict Resolution

Page 2: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

About CCRAbout CCR

Page 3: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Mediation in Evictions CasesMediation in Evictions Cases

Available every day at the Daley Center, Available every day at the Daley Center, 9:00 a.m. until noon; 2:00 until 4:309:00 a.m. until noon; 2:00 until 4:30

Now available in Bridgeview on Tuesdays Now available in Bridgeview on Tuesdays and Wednesdays!and Wednesdays!

Developed in partnership with Judge Developed in partnership with Judge Jagielski and Judge HartiganJagielski and Judge Hartigan

Page 4: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Why is this important?Why is this important? Gives litigants a quick alternative to the court Gives litigants a quick alternative to the court

processprocess

Gives parties time to explore options and problem-Gives parties time to explore options and problem-solvesolve

Creates durable and creative agreementsCreates durable and creative agreements

Better preparation for courtBetter preparation for court

Page 5: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Mediation SkillsMediation Skills

Effective QuestionsEffective Questions

Working with EmotionsWorking with Emotions

Needs and InterestsNeeds and Interests

Reality testingReality testing

Page 6: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Important to NoteImportant to Note

30-45 minutes timeframe30-45 minutes timeframe

Free of charge to participantsFree of charge to participants

Both pro se and represented clients Both pro se and represented clients can participatecan participate

Mediators DO NOT provide legal adviceMediators DO NOT provide legal advice

Page 7: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

How can I access mediation?How can I access mediation?

Parties and attorneys can request mediation Parties and attorneys can request mediation in any courtroom at the Daley Center or in in any courtroom at the Daley Center or in Bridgeview on Tuesday or Wednesday Bridgeview on Tuesday or Wednesday mornings.mornings.

At the Daley Center, mediators can be At the Daley Center, mediators can be paged: 312-512-0928; enter courtroom paged: 312-512-0928; enter courtroom number.number.

Call us! 312-922-6464 x22Call us! 312-922-6464 x22

Page 8: Using Mediation to Better Serve Clients in Evictions Cases Cassie Lively, Executive Director Center for Conflict Resolution

Questions?Questions?