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Using ICT to help resolve solid waste management challenges in cities The case of Maputo Washington, June 2nd 2015 Jean Barroca [email protected]

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Page 1: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Using ICT to help resolve solid waste management challenges in cities

The case of Maputo

Washington, June 2nd 2015Jean Barroca [email protected]

Page 2: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 3: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 4: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 5: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 6: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 7: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 8: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 9: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 10: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 11: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 12: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 13: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 14: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Participatory Service Monitoring Platform

Page 15: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Service Monitors

Page 16: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

ICT Platform

Page 17: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Report Issues

Page 18: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Map Reports

Page 19: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 20: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Notify Actors

Page 21: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 22: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Citizen Feedback

Page 23: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Information and Communication Technologies

• Organization of information • Better processes • Fast communication

• Lack of resilience • Not adapted to the context • Cost

Page 24: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Participatory Monitoring

• Social Component + Technology Component

• Use citizens as sensors • Involve citizens in finding new solutions for commons problems

Page 25: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Participatory Monitoring

• Improve operational Response

• Quality of Service• Service Monitoring

• Accountability

Page 26: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Technology Approach

Social Approach

€

Information Quality

Page 27: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Technology Approach

Social Approach

€

Information Quality

Page 28: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Technology Approach

Social Approach

€

Information Quality

Page 29: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Technology Approach

Social Approach

€

Participatory Monitoring

Information Quality

Page 30: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

MOPA in 10 steps

Page 31: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Understand the existing ecosystem

Page 32: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Design with the users

Page 33: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Design for Scale

Page 34: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Build for Sustainability

Page 35: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Be Data Driven

Page 36: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Use Open Standards, Open data, Open Source and Open Innovation

Page 37: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Reuse and Improve

Page 38: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Address Privacy and Security

Page 39: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Be Collaborative

Page 40: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Working with the local ecosystem

Page 41: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 42: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 43: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 44: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 45: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 46: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 47: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 48: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 49: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 50: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 51: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 52: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

Page 53: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

Maputo Municipal

Council

Page 54: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

Maputo Municipal

Council

UX

Page 55: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UX

Page 56: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UX

UEM

Page 57: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UX

Mark-a-Spot

UEM

Page 58: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UX

Mark-a-Spot

CitySDK

UEM

Page 59: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UX

Mark-a-Spot

CitySDK

UEM

MIT VoIP Drupal

Page 60: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

SpotCitySDK

UEM

MIT VoIP Drupal

Page 61: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

SpotCitySDK

UEM

MIT VoIP Drupal

Page 62: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDKUEM

MIT VoIP Drupal

Page 63: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEM

MIT VoIP Drupal

Page 64: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEMMozDevz

MIT VoIP Drupal

Page 65: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEMMozDevz

MIT VoIP Drupal

SIDA

Page 66: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

SIDA

Page 67: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

SIDA

Page 68: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEM

MozDevz

MCel

MIT VoIP Drupal

SIDA

Page 69: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK

Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

SIDA

Page 70: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

SIDA

Page 71: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

CRA

SIDA

Page 72: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

CRA

SIDA

Page 73: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

World Bank

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

CRA

SIDA

Page 74: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

CRA

SIDA

Page 75: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Institutional

OrganizationalSocial

Technology

LivaningoMaputo

Municipal Council

UXMark-a-

Spot

CitySDK Fraunhofer Portugal

UEMMozDevz

MCel

MIT VoIP Drupal

CRA

SIDA

Page 76: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Remarks• User involvement is a fundamental aspect • Importance of local partnerships • Use and empower local skills • ICT as an enabler • Solutions have to be inclusive • Breaking silos

Page 77: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Results

• Pilot activities in four neighbourhoods • 40 service monitors in peri-urban areas • Fully working platform • 2 working applications for supervisors

Page 78: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo
Page 79: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

20k

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Page 81: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

20k

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180k

Page 82: Using ICT to help resolve solid waste management challenges in cities - The case of Maputo

Thank you.

Jean Barroca [email protected]


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