using compliance to create a world class l&d initiative
TRANSCRIPT
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adcb.com
Using Compliance to build a World-Class L&D initiative
HR Tech World SPRING 15-16 March 2016
Frank FarrellManager – Learning & Performance
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BEST PRACTICE or NEXT PRACTICE…. You be the Judge, Jury or Executioner
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STRATEGIC OVERVIEW
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1 3Why? How? WoW!
1 2 3
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Like… Seriously!!!!
THE RELATIONSHIP BETWEEN COMPLIANCE AND THE REST OF THE ORGANIZATION IS LIKE…
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61 90Global Pass Rate
ADCB Pass Rate
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Wealth Academy
Reaction: NPS score 60%
Learning: 90% first-time pass rate
Behaviour: Customer Conversations
Impact: Assets Under Management
ROI: 584%
RETURN ON INVESTMENT
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Business(Revenue)
People(Career)
Compliance(Certified)
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solution
Self-Study50 hrs
(Off-the-Shelf+Custom+Assessments)
Boot-Camp40 hrs
(four day exam prep)
Coaching~10hrs
(manager+ext)
Leaderboard(Name, Shame and
Fame)
PARTNERING WITH THE BUSINESS TO STRUCTURE A BLENDED APPROACH
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Drag picture to placeholder or click icon to add
PARTNERSHIP
Strong
With Business
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WiiFM
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NOTan HR or L&D initiative
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Remember!!!“ReviseVitalize
Improvise
…. for today’s best practice often becomes tomorrow’s worst nightmare”
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