usg organizational strategy
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Strategy
USGs Organizational Structure (as of February 2010)
Key Characteristics
USG has a high level organizational structure focus on functional lines that are group together by similar
tasks. Functional organizations are caracterized by having a culture of strong command and control.
Most functional organizations have few product lines, sell to an undifferentiated market and its
products have long life cycles.
As of February of 2010, USG has three functional lines that are Finance and Strategy, General Counsel
and Operations. The finance and strategy line is reponsable for the financial accounting, cash
management, and corporate finance and investor relations activities. As well as leads the companys
strategic planning and information technology functions. The General Counsel line assures that the USG
is acting within the law frame as well managing litigation involving USG and its subsidiaries. The
Operations line is responsible for leading USGs manufacturing businesses on a worldwide basis. The
global operating unit leverages best practices of the current domestic and international organizations
for overall growth. Under Operations there are three direct reports with the following responsibilities
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y International: responsible for USGs business in Canada, Europe, Mexico, Asia/Pacific and LatinAmerica.
y Business Development and Operational Services: leads USGs Joint Ventures and Alliances, aswell as identifies and develops other international and domestic growth opportunities. The area
provides operating management with operational and analytical support for the international
and domestic organizations.
y L&W Supply: responsible for managing the nationwide network of over 220 centers thatdistributes USGs products across the United States.
Some key stengths and weakness of about functional organizations are the following:
Strengths
y Facilitates the transfer of ideas, knowledge and contacts.y Allows a high degree of functional specialization.y It promotes economies of scale in the different functions.y Promotes standardization and reduce duplication of functions.
Weaknesses:
y Difficult to manage multiple product lines, markets and customer segments.y Tends to create barriers between different functions, inhibiting cross-functional processes. Also
encourages loyalty to the function, above loyalty to the company.
y Difficult accountability and coordination across functions, which depends on the involvement ofsenior management.
Core strategies Capabilities provides by the current organizational structureExpand Internationally The current structure has the capabilities of sustaining
expansion international because under the EVP Operation
there is international department that could grow by adding
region or country managers. The current organizational
structure focuses more on functional expertise than
geographic knowledge. USG could change its high level
organizational structure by changing the EVP of Operations
into Regional VP. For example; VP North America, VP
International (Similar to Wal Mart US).
Strengthen Core Business The current structure strengthens the core business by having
all its core business under one executive, the VP of
Operations which allows a high degree of functional
specialization and promotes economies of scale in the
different functions. The weakness of the organizational
structure is that it makes it complicated to manage difficult to
manage multiple product lines, markets and customer
segments. USG could change its high level organizational
structure by eliminating the position of VP of Operations and
having 1 VP of each of the 3 core business reporting to the
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CEO (Similar to Pepsico).
Grow product adjacencies by
expanding the current product lines
Accelerate innovation The current focus on functional expertise fosters innovation
and facilitates the transfer of ideas, knowledge and contacts.
A change in the organizational structure might complicate theinnovative process.
Improve operational effectiveness
and reduce cost
As mention above USG has reduce its cost significantly by
reducing capacity and eliminating positions. Additionally,
structurally USG could centralize functional job in a Shared
Service Center (SSC) that could additional reduce costs and
foster efficiencies. The SSC could provide transactional
services to multiple geographic locations.
Financial flexibility
y