Instructions

This checklist is used to setup External Users (Broker/Correspondent) & Internal users (Employees)

Refer to the Tab <Employee Entry-Exit Access> for additional access provided to Internal Employees & documentation on how to grant the access

Minimum Information needed to setup a user

(a) Name of the user (first and last name)

(b) Email ID

Additional Information (If not given by the broker then broker support may find out)

(a) Phone Number - You may use the company phone #

(b) NMLS ID - From Consumer Access

(c) State License # & Expiration Date - From NMLS Consumer Access or State website

User ID Creation Request Form could be access from this link:

http://www.swmc.com/swmc/downloads/UserID_&_Branch_Creation_Request.xls

Branches DU ID DU Password  1ZR0

Corp CA l0165lnc LOCorp@1  

AZ l0165pxa AZProc@1

PR l0165pnb PRBr@100  

HI l0165hnb HIBr@100  

UT l0165unb UTBr@100  

NJ l0165nnb NJBr@100  

SC l0165pbn SCBr@100  

Refer to the Tab <Employee Entry-Exit Access> for additional access provided to Internal Employees & documentation on how to grant the access

IT SUPPORT SUPERVISOR JENNIFER HAO LI'S ACCESS

LOAN COORDINATORPROCESSOR ACCESS

Insuring Janet Tapia'a access

USER CREATION CHECKLIST

Steps Description

1

2

3

User People Master Screen (15152)

4

This is mandatory

5

User ID naming convention for Users

6

Enter user's name

7

Enter user’s company address

8

Enter Company Code

EPLS CheckThe link to be used for this check is:http://www.epls.gov/epls/search.do

Search with the last name. In case the user exists in the list, DO NOT setup the user. Inform the requestor. Ensure that the requestor is sent a screenshot of the person's name in the list & request for SSN & Exact Name.

Check Red Flags in communication documents.

This check is primarily for External Users (Broker/Correspondent). e.g. Verify Email Signature to find if there are mutiple affiliations for the loan officer or if loan officer is associated with other company.

Check that client is not debarred, suspended or in exception.

This check is primarily for External Users (Broker/Correspondent)

MOL has been checked for an existing record of the User before creating a new one?

(For e.g. (0,1,2,3,...)<1st Letter of First Name><1st Letter of Last name> <0,1,2…9,A,B,C…Z>) .For client users we should not use the series 0XXX, 1XXX, 4XXX and 5XXX. This series is reserved for SWMC users.

Enter the user prefix, first name, last name, middle name and Suffix (if applicable). The name should match the NMLS for licensed individuals.

If the user branch already exists in MOL, you may get the address from the Company Master detailed screen of MOL by entering the broker company code in “Company Code:” field.

This will always be corporate code for the broker ending with 000. This should be the same in “User-People Master” as well as “User Access Rights”.

9

Enter the Title/Job Desc

10

11

Enter the Marketing Code

12

User Phone number

13User Extenstion Number* If Applicable

14User Fax Number*

15User Cell Number* If Applicable

Enter the Title if given. -If the Processor/Underwriter works on contract basis, add Title as Contract Processor/Contract Underwriter. Contract Employee are required to have licenses & depends on the state laws which could be verified from NMLS Resource Center: http://mortgage.nationwidelicensingsystem.org/slr/Pages/default.aspx

Default Duty and Default Dept. have been configured in the Personal Info. (User/People Master) screen.

For desired access in SunSOFT, assign the Default Duty and Dept as mentioned in the tab labeled "Default Duty n Dept tab"

This check is primarily for External Users (Broker/Correspondent)

This is mandatory

** Always enter the phone # given in the request after verifying on 411.com

If Applicable** Fax # should be added from NMLS website only

16

User Email Address This is mandatory

17

This is mandatory

18Jabber ID This is applicable for Internal Employees

19Personal Info

20 Hire Date This is mandatory for Internal Employees.

Email ID of the user has been added to Compaigner?

Sex, DOB, SSN, Chums ID need to be entered. Please ignore if this information is not provided.

21

22NMLS ID Adding NMLS ID for all Loan Officers is mandatory.

23

Other License

24

User’s License requirements have been verified against the State Requirements?

This is mandatory for Loan Officers as per state requirement. However, license validation is done for all users that are setup.

For states Delaware (DE), Maine (ME) and Missouri (MO), if license details are not found on NMLS, verify them on state licensing website.

DE: http://banking.delaware.gov/reports/NMLSMLOReport.pdf

ME: http://pfr.informe.org/almsonline/almsquery/welcome.aspx?board=1030

MO: http://finance.mo.gov/licenseesearch/https://renew.pr.mo.gov/licensee-search.asp

License information need to be enteredUser’s License Details (License Type, License #, Expiry Date, State). Choose 3 - MLO license registration for Loan officers. For other this should be blank.

Other License (In screen 15436) User Licensing Details - Screen No. 15436.Enter the User ID, Start with the count 001,002,003..., Select '00' for MLO license/Registration, Enter 'License Number' as mentioned in the request form or verified on website, Enter 'Exp Date' - Expiration Date, Enter 'St' - State, Change the status of the license added to ACTIVE.

25

26Is Altername User field set to the user ID?

27Super user

28 System User has been set to ‘Yes’? This is mandatory

29 Default Branch has been selected? This is mandatory

30DU User Name and PWD This is applicable for Internal Users only

31Interface 1 - Access to Pull Credit This is applicable for Internal Users only

32

“Edit User Preferences” blsReverseSoftUser=1*

procFormComp=*

myOrigType=

myDefaultBrokerCode=

ENABLE_PRICING_ENGINE=true

showWqPipeline=1*

DocMagicCustomerId=*

DocMagicUser=*

DocMagicPassword=*

33

34 Type of Company Should be BLANK

35 Company code at the bottom left* This is mandatory

36 Departments and level* This is mandatory

37 Test the user ID Create a test loan in SunSOFT. Borrower First & Last Name should be TEST. Cancel the loan once successfully created.

Assign Security Level to Users (15170)On User People master screen, click on Security button to go to the next screen to assign security level to users

Standard Password has been set for the User?

Example - If 2DTC is the user ID created, Altername User will be same as the user ID - 2DTC

Company Restricted To has been set as the Broker Company ending with 000?

This is mandatory for External Users. This field restricts the user access to the company they belong to.

How to Setup Default Duty and Department for different type of Users?SWMC External Users (Broker/Correspondent)

Title / Job Desc Default Duty Additional Duty Default Dept.

Manager & Above MAN RPR

Loan Officer LOF RPR

Processor PRO RPR

Underwriter UWT MAN RUW

Funder FDR MAN FND

SWMC Internal users (Employees)

Title / Job Desc Default Duty Additional Duty Default Dept.

Manager We cannot setup any Internal User with Manager Access (MAN)

Branch Manager BRM PRO RTL

Account Executive WAE LOF WHL

Loan Officer LOF RTL

Processor PRO RPR

Assistant Underwriter / Pre-Underwtiter UWA PRE, UW1, UWQ, UWR, UWT UWF

Underwriter / Sr. Underwriter UWT UW1, UW2, UWQ, UWR UWT

Jr Underwriter / Relationship Manager PUW RUW

Doc Drawing DOC DRV, PTD, UWA DOC

Funding FDR PUW, WIR FND

Servicing None UWA SER

Shipping SHP SHP

Scanning SCN SCN

Accounting ACT ACT

Adminstration / Secretary / Receptionist ACT ADM

Broker Support BMN UWA BRK

Loanboarding LBD LBQ, PRO PRO

Vendor Orders ??

UWT, PRO (For Processors only)

How to Setup Default Duty and Department for different type of Users?SWMC External Users (Broker/Correspondent)

Access

All loans will be visible.

Only loans created by self will be visible. LO will not be able to search loans created by others.

Only loans created by self will be visible. PRO will be able to search loans created by others.

UW access (For C10, C31 & W10 Only)

Funding access (For C** & W** Only)

SWMC Internal users (Employees)

Comments

We cannot setup any Internal User with Manager Access (MAN)

Only loans created by self will be visible. LO will not be able to search loans created by others

Note: All Processors are setup with Jr. UW access until further update.

How to assign Departments to different type of users?SWMC External Users (Broker/Correspondent)

Title / Job Desc Department

Funder ALL, EXT, BRK, PRO, RPR, FND, SCK

Underwriter ALL, EXT, BRK, PRO, RPR, RUW

Others ALL, EXT, BRK, PRO

SWMC Internal users (Employees)

Title / Job Desc Department

Manager We cannot setup any Internal User with Manager Access (MAN)

Branch Manager ALL, INT, PRO, RPR, WHL, RTL

Account Executive ALL, INT, PRO, RPR, WHL, AEE

Loan Officer** ALL, INT, PRO, RPR, RTL

Processor** ALL, INT, PRO, RPR

Assistant Underwriter / Pre-Underwtiter ALL, INT, PRO, RPR, UWF, RUW, UWR, RCL, UQC

Underwriter / Sr. Underwriter ALL, INT, PRO, RPR, UWF, RUW, RCL, UWT, SUW, UWR

Jr Underwriter / Relationship Manager ALL, INT, PRO, RPR, UWF, RUW, RCL, UWT

Doc Drawing ALL, INT, PRO, RPR, UWF, RUW, RCL, FND, RFD, DOC

Funding ALL, INT, PRO, RPR, FND, RFD, DOC

Servicing

Shipping ALL, INT, SHP, FND, SCK, INS

Scanning ALL, INT, PRO, RPR, SCN, FND, DOC, SHP, SER, FLW

Accounting

Software Engineer

Adminstration / Secretary / Receptionist

Broker Support

Loanboarding ALL, INT, PRO, RPR, LBD, UWT, UWF, RUW, FND, SHP

Vendor Orders ??

**Rules: SWMC Internal users (Employees)

1. If the Loan Officer does not have a valid license as per state requirement, setup the user with Processor Access.

2. All processors for SWMC are setup with Jr. UW Access until further notice.

ALL, INT, SER, SNL, SPS

ALL, INT, ACT, SHP, SCK, INS

ALL, INT, Q/C, ACT, SHP

ALL, INT, BRK, BRS, USD, DOC, RTL, RUW, RFD

How to assign Departments to different type of users?SWMC External Users (Broker/Correspondent)

Access levels

10

10

10

SWMC Internal users (Employees)

Access levels Comments

We cannot setup any Internal User with Manager Access (MAN)

10

10

10

10

10

10

10

10

10

10

10 and 20

10

10 and 20

10 and 30

10

1. If the Loan Officer does not have a valid license as per state requirement, setup the user with Processor Access.

Refer to the **Rules mentioned below

Refer to the **Rules mentioned below

Departments in italic will have access level of 20

Departments in italic will have access level of 20

Departments in italic will have access level of 20Departments in italic will have access level of 30

What additional access is required for SWMC Internal users (Employees)?Instructions:X => Indicates cases where access needs to be granted

X1 => Indicates cases where access is granted only through SunSoft by configuring MOL user ID setup

X2 => Indicates cases where individual IDs to be created on respective applications

X3 => Indicates cases where action depends on specifc branch requirement. Send an email to Pricing@swmc.com if user needs to be added for retail rate sheets

**As of creating this checklist, AZ branch users are not added for retail rate sheets as per requirement from Branch Manager, Todd Valland.

X4 => Indicates cases where email is sent to sysadmin@swmc.com to get the OnLine Chat setup for the user. You just need to email the Name of the Employee

Vendor Access List

Gatekeeper Title / Job Desc

DepartmentManager

Lotus Notes IT X X X

Pandion IM IT X X X

Broker Support X X X X X X

Broker Support X1 X1 X2

Broker Support X1 X1 X1 X

Broker Support X

Broker Support X

Broker Support X

Broker Support X2

Broker Support X X X X X X

Broker Support X3 X3 X3

Broker Support X X X

Broker Support X X X

Broker Support X4

Broker Support

Sitex Product & Pricing X

All Regs Compliance X

Fraud Predator Product & Pricing X

FHA Connection Compliance X X

VA Compliance X

Fannie Mae Compliance X

Fonality IT X X

Wachovia Access Investor RelationsTCB Access Investor Relations

Investor Websites

Investor Relations

Investor Relations

Investor Relations

Appraisal Vendors

Operations

Operations

Operations

Operations

Operations

Operations

Operations

Insurance Vendors Operations

States Regulators Compliance X X X

Branch Manager

Account Executive

Loan Officer

Processor

Sr. Underwri

ter

SunSOFTCredit ReportDUEarlyCheckCondo Project ManagerPMI AccessLoan ProspectorLender AlertsRetail Rate SheetWholesale Rate SheetCorrespondent Rate SheetOnLine ChatFHA Connection

What additional access is required for SWMC Internal users (Employees)?Instructions:X => Indicates cases where access needs to be granted

X1 => Indicates cases where access is granted only through SunSoft by configuring MOL user ID setup

X2 => Indicates cases where individual IDs to be created on respective applications

X3 => Indicates cases where action depends on specifc branch requirement. Send an email to Pricing@swmc.com if user needs to be added for retail rate sheets

**As of creating this checklist, AZ branch users are not added for retail rate sheets as per requirement from Branch Manager, Todd Valland.

X4 => Indicates cases where email is sent to sysadmin@swmc.com to get the OnLine Chat setup for the user. You just need to email the Name of the Employee

Title / Job Desc

UW RM Funder Insuring Shipping Servicing

X X X X X X X

X X X X X X X

X X X X X X X X X X

X1

X1

X X X X X X X X X X

X X X X X X X X X X

X X X X X X X X X X

X4 X4

X

X X

X X

X X X X X

X X X X

X X X X

X X

XX

X X

X X

X X

X

X

X

X

X

X

X

X

X X X

Lock Desk

Wire Desk

Broker Support

Loanboarding

Vendor Orders