users in the mist - stories from field studies
DESCRIPTION
Being given the opportunity to sit down at someone’s kitchen table, cubicle, or office is a special invitation that not many get the chance to experience. It’s an opportunity for you to collect unique personal stories, which provide you with deep insight into the problems people face and the context they have to work within. Users In The Mist is a collection of stories from past projects that expresses the lessons I’ve learned over the years conducting field studies and how those lessons helped me grow both professionally and personally. Attending this session will provide you with good rules of thumb that will help you with future field studies and prepare you for the types of situations you might find yourself in.TRANSCRIPT
Brad Nunnally
Lead User Experience Designer@bnunnally
UsersIn TheMist
Your Field Kit
Or....
Or....
Mental Model
*From Mental Models by Indi Young (Rosenfeld Media)
Experience Map
*Used with permission by Chris Risdon from Adaptive Path
Personas
http://barnabasnagy.net/wp-content/uploads/UX-
Template-Complex-Speech-Bubble-Persona-Template-for-Axure-840x888.png
http://www.webcredible.co.uk/user-friendly-resources/web-usability/
personas.shtml
Unique Experience
Not Always Normal
Gets A Bit Odd
Illustration by Adam Connor - @adamconnor
Can Be Uncomfortable
Emotional
No, no! The adventures first, explanations take such a
dreadful time.
- Lewis Carroll
What’s Lost Is Now Gone
Engage With Participant
Follow Their Story
Don’t Lose Focus
Saved By My Best Friend
Haunt You
Over Shadowing
Grip It & Rip It
Joker Of War
Not Too Friendly
Remain Professional
Help Ground You
Pistols And Porn
Shocking!
Don’t Poison Me Bro’
Be Non-Judgmental
Body Language
General Takeaways
Be “On-time”
The Buddy System
Humanize Yourself
Pictures
Business Cards Project Info
Contact Info
Take The Water
Just As Scared As You
Be 100% Honest!
In RecapNot your typical form of user research
In RecapNot your typical form of user research
You become a collector of stories
In RecapNot your typical form of user research
You become a collector of stories
Develop relationships that impact you, personally and professionally
In RecapNot your typical form of user research
You become a collector of stories
Develop relationships that impact you, personally and professionally
Forces you to confront misconceptions
In RecapNot your typical form of user research
You become a collector of stories
Develop relationships that impact you, personally and professionally
Forces you to confront misconceptions
Every study is a moving experience
Brad NunnallyUser Experience DesignerEmail - [email protected] - @bnunnallyBlog - http://www.onestraythought.com