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42” Freestanding Infrared Multi Touch Screen Kiosk User’s Manual Manual Version L42HD-T2.2

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Page 1: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

42” Freestanding Infrared Multi Touch Screen Kiosk

User’s Manual

Manual Version L42HD-T2.2

Page 2: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 1

Safety Instructions

Please keep the display away from any heat sources such as radiators or

direct sunlight. Place the display in a stable and well-ventilated place.

Please handle with care as product contains glass.

The holes or openings on the display are designed for ventilation. Do not

cover or block the ventilation holes or openings.

Remove protective covering from the screen before you use the display.

As the display surface is vulnerable to scratches, avoid touching the

surface with sharp pen point.

Shut off the power supply before cleaning. Use a soft lint-free cloth

instead of a tissue to wipe the screen.

You may use a glass cleaner to clean the product as required. However,

never spray the cleaner directly onto the display surface.

Do not attempt to repair this product yourself! Improper disassembly of

the product will invalidate the warranty and could be dangerous.

If you have a problem that cannot be solved using the "Troubleshooting" guidelines, please

contact your supplier.

Page 3: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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Quick Start Guide

This section of the guide allows quick setup and use of the unit. Please refer to the main part of the

User Guide for full information on use of the unit.

Please follow the steps detailed below:

1. Unpack unit and place in desired location and place PC inside.

2. Power ON the PC using the power extension inside the locker door.

3. Take the power lead from the accessories bag, insert the lead into the screen and connect to

mains outlet. The unit will power ON automatically.

4. Connect the screen to the PC via the HDMI Cable and link the screen’s Infrared touch sensors to

the PC via the USB cable (as shown below). Once you insert the USB cable into your PC it should

install the necessary driver automatically.

Figure 1 Screen to PC Connections

5. The screen should now be acting as a monitor and allowing you to use your finger as a mouse

on the screen displaying the PC’s contents.

Page 4: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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Contents:

1. Introduction ................................................................................................................................ 5

1.1 Box Contents ................................................................................................................... 5

1.2 Product Overview ............................................................................................................ 5

1.3 Serial Control Box ............................................................................................................ 6

1.3.1 Connection to the screen ......................................................................................... 6

1.3.2 Serial Control Box Overview ..................................................................................... 7

1.4 Remote Control ............................................................................................................... 8

1.5 Replacing the Remote Control Battery ........................................................................... 9

1.6 Menu Operation ............................................................................................................ 10

1.7 Inputs ............................................................................................................................ 14

2. Set Up ........................................................................................................................................ 15

2.1 Connecting to PC ........................................................................................................... 15

3. F.A.Qs and Troubleshooting Guide ........................................................................................... 18

3.1 My Touch Screen is not displaying what is on my PC .................................................... 18

3.1.1 Input Source ........................................................................................................... 18

3.1.2 Display/monitor button on keyboard .................................................................... 18

3.2 My display turns itself OFF when it’s not connected to my PC ..................................... 18

3.2.1 Power saving function ............................................................................................ 18

3.3 My screen is displaying video signal but touch function is disabled ............................ 19

3.4 My Remote control is not working ................................................................................ 19

Page 5: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 4

Table of Figures

Figure 1 Screen to PC Connections ...................................................................................................... 2

Figure 2 Product Overview ................................................................................................................... 5

Figure 3 Serial Control Box inside locker door ..................................................................................... 6

Figure 4 Serial Control Box inside locker door ................................................................................... 10

Figure 5 Screen Inputs........................................................................... Error! Bookmark not defined.

Figure 6 Screen to PC Connections .................................................................................................... 15

Page 6: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 5

1. Introduction

Congratulations on your purchase of our product. Please read carefully and follow all instructions

in the manual before first use.

The product should not be exposed to liquids dripping or splashing and no liquid filled objects,

such as vases, should be placed on the product.

For user convenience, a number of operations can be performed through the remote control.

Attention:

1. Do not change any default settings unnecessarily

2. Keep the product far away from water during installation and use.

1.1 Box Contents

1xFreestanding Infrared Touch Screen Kiosk

1xHDMI Cable (Attached)

1xVGA Cable (Attached)

1xUSB Cable (Attached)

1xCD (User Manual)

1xRemote Control

1xSerial Control Box (Attached)

1.2 Product Overview

Figure 2 Product Overview

Page 7: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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1.3 Serial Control Box

1.3.1 Connection to the screen

The screen’s remote control IR sensor can be found on the silver control box hanging from the

main inputs inside the locker door. This control box can also be used as a secondary remote control

as it features some basic controls to access the menu.

Figure 3 Serial Control Box inside locker door

Page 8: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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1.3.2 Serial Control Box Overview

Button Function

→ Right navigation button adjust volume

select in OSD menu

select signals input

adjust values

← Left navigation button

MENU Open/close OSD menu or return to previous

menu

↓ Select signal input

INPUT Signal input select

Page 9: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 8

1.4 Remote Control

Page 10: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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1.5 Replacing the Remote Control Battery

1. Slide the battery cover off, as shown below.

2. Remove the used batteries.

4. Insert the two new AAA batteries with their terminals corresponding to the indicators.

5. Put the cover back on.

Page 11: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 10

1.6 Menu Operation

The Menu includes the following menus: Picture, Sound, Time and Option.

Figure 4 Serial Control Box inside locker door

Pointing your remote control at the silver control box inside the locker door press “MENU” to bring

up the menus, press ←→ to select the desired menu and ↑↓ to select the desired item, press

“PLAY” to confirm selection. Press “menu” at any time to go back or exit.

Page 12: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 11

Picture

Here is where you can edit settings such as brightness, contrast, colour temperature and backlight

brightness. Any settings that you change can be reset back to default at any time.

Picture Mode <Standard> or Mild/User/Auto/Dynamic

User Contrast

Brightness

Colour

Sharpness

Tint

50

50

50

50

50

Color Temperature <Medium> or Warm/User/Cool

Aspect Ratio

Noise Reduction

PC Setup

Backlight <100> or 1-100

Sound

In this menu you can adjust all of the sound settings for your monitor such as the sound mode EQ

settings or the left/right balance. Any settings that you change can be reset back to default at any

time.

Sound Mode <Standard> or Music/Movie/Sports/User

Balance <0> -50(left) to +50(right)

Auto Volume <Off> or On

Surround Sound <Off> or Surround

EQ 120 Hz

500 Hz

1.5K Hz

5K Hz

10K Hz

50

50

50

50

50

Page 13: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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Time

Here you can set a time and date for your screen as well as scheduling daily on/off times for the

built in power timer. You can also adjust at what temperature the internal fans become active.

Clock <DATE and TIME> Date

Month

Year

Hour

Minute

Off Time <Off> Hour

Minute

On Time <Off> Hour

Minute

Temperature XX (Current screen temperature)

Fan Active <30> (Temperature when internal fans become active)

Page 14: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 13

Option

Under this menu are settings like on screen display language, on screen display duration time, and

the video wall tiling settings. You can also restore all of the menus default settings and lock your

screen so as you have to enter a password to access any of the menus.

OSD Language <English> or Franais/Espanol/

Poruguês/Arabic/中文

Restore Default Setting (Resets menu settings to default)

Blending <Low> or Middle/High/Off

OSD Duration <Off> or 5sec/10sec/15sec

Multi Setup Board ID

Current X

Current Y

Total X

Total Y

1

1

1

1

1

Multi Crop Left Edge

Up Edge

Right Edge

Down Edge

0

0

0

0

Copy Start

Lock System <Off> or On (Password – 1842)

Page 15: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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Switching between inputs

One crucial feature that does not appear on the Main Menu is selecting the input source. This is

done by first pressing “SOURCE” and then scrolling down to the desired input source and select by

pressing “PLAY”.

PC-RGB

PC-RGB (BNC)

COMPONENT

DVI

HDMI

AV1

AV2

DMP

1.7 Inputs

VGA (PC-RGB) – Video Graphics Array Signal Input

HDMI – High Definition Multimedia Interface Signal Input

USB – Universal Serial Bus (for touch screen panel)

Page 16: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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2. Set Up

2.1 Connecting to PC

There is space inside the unit for a small form factor PC. The touch screen must be connected to

the PC in two ways: visually and interactively. The recommended visual connection is via the HDMI

Cable (included) meaning that the display acts like a monitor for the PC. The touch function is

achieved by linking the Infrared touch sensors around the screen to the PC via the USB Cable

inside.

Figure 5 Screen to PC Connections

Page 17: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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Power the touch screen ON from the mains by using the power lead included. Then plug the PC

into the internal mains power extension and power ON. Connect the screen to the PC via the HDMI

cable and USB Cable (as shown above). Before taking any more steps ensure that the screen is

sourcing its display from the PC. This is done by first pressing “MODE” and then scrolling down to

the desired input source (HDMI) and select by pressing “PLAY”.

PC-RGB

PC-RGB (BNC)

COMPONENT

DVI

HDMI

AV1

AV2

DMP

IMPORTANT: If the Touch Screen is the only monitor connected to your PC DO NOT take the

following step. Only proceed with the following if you are using a laptop or another monitor is

connected to your PC.

Access the display options from your Control Panel or right-click on your Desktop and choose

“Properties” (then “Settings”) or “Screen resolution”.

Computer Touch screen Description

HDMI Output HDMI input Computer drives the video display on the monitor

Touch Input (USB) Touch Output (USB) Feedback from the touch monitor to the PC on

where has been touched on the screen

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Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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You should now click “Detect” to allow the PC to discover the Touch Screen display then “Identify”

to establish which display is the touch screen.

Select the display that corresponds with the Touch Screen display then check the box “Make this

my main display” or “Use this devise as the primary monitor”. This will make the Touch Screen

display your main monitor.

Page 19: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

Page 18

3. F.A.Qs and Troubleshooting Guide

3.1 My Touch Screen is not displaying what is on my PC

3.1.1 Input Source

Your Touch Screen may be sourcing its display from another input. First, pointing your remote at

the silver control box, press “MODE” and then scroll down to the desired input source and select

by pressing “PLAY”.

PC-RGB

PC-RGB (BNC)

COMPONENT

DVI

HDMI

AV1

AV2

DMP

3.1.2 Display/monitor button on keyboard

Your keyboard may have a display/monitor button on it, especially if you are using a laptop. If your

Touch Screen does not display the content of the PC try hitting this button before contacting your

supplier.

3.2 My display turns itself OFF when it’s not connected to my PC

3.2.1 Power saving function

If your Touch Screen display is powered ON without being connected to a PC via a visual signal (e.g.

VGA, DVI etc.) it will automatically power OFF within a few minutes. If your Touch Screen display is

Page 20: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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not being supplied with a video signal it will power OFF so ensure that video signal connection is

connected properly. Also you must ensure that the Touch Screen is accessing the correct input.

Press “MODE” and then scroll down to the desired input source and select by pressing “PLAY”.

PC-RGB

PC-RGB (BNC)

COMPONENT

DVI

HDMI

AV1

AV2

DMP

3.3 My screen is displaying video signal but touch function is

disabled

Please ensure the Touch Screen is connected to the PC via the USB Cable. Go through the steps in

Section 2.2 to do this correctly.

3.4 My Remote control is not working

If you have unpacked your unit, powered it ON and the remote control does not seem to be

working please point the remote control at the silver control box inside the locker door. The Serial

Control Box has the remote’s infrared sensor in it and must be used when operating the Remote

control.

Page 21: User’s Manual inch Kiosk Touch... · 3. Take the power lead from the accessories bag, insert the lead into the screen and connect to mains outlet. The unit will power ON automatically

Freestanding Infrared Multi Touch Screen Kiosk User’s Manual

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