user trust and the design of self recording
TRANSCRIPT
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user trust and the design
of self-recording
Dietrich Ayala PDX Quantified Self
April 7, 2016
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USER TRUST
(TYPE #1 - THE KIND YOU CAN LOSE.)
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USER TRUST
(TYPE #2 - THE KIND YOU CAN GIVE.)
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The “I’m going to run!” button
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I hit it, but I have to confirm. By clicking the same button again.
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Ok looks good…
LIES! It’s still not recording.
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Green outline.
Timer is running.
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ALL THE DESIGNING!
USER RESEARCH USER STORIES VISUAL DESIGN
INTERACTION DESIGN USER EXPERIENCE
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HOW BIG IS THE FOOTGUN?
HOW EASY IS IT FOR USERS TO SCREW UP?
IS THERE A WAY TO FIX IT?
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LET’S TALK ABOUT POSITIVE PATTERNS.
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1. EDITING
TRUST YOUR USERS. LET THEM BE HUMAN. UNDERSTAND THE COST OF POLICING.
CHEATERS GONNA CHEAT. HATERS GONNA HATE.
ERR ON THE SIDE OF USER CONTROL.
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2. INTENT
WHAT DO YOUR AFFORDANCES SAY ABOUT A USER’S INTENT?
USE THE HELL OUT OF THAT.
AND IF RECORDING HASN’T STARTED YET… MAKE THAT EXTREMELY CLEAR.
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3. FEEDBACK
THE RED MARK OF MADNESS.
IT’S THE BARE MINIMUM TO CONVEY RECORDING.
ADD COUNTDOWN CLOCKS, SPINNERS, SOUNDS, VIBRATION, ELECTRIC SHOCKS, STRANGE SMELLS.
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LET’S TALK ABOUT THE FUTURE.
(AKA “NOW)”
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WE CAN DO ALL OF THIS AUTOMATICALLY.
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PATTERNS FOR SMART RECORDING
MULTIPLE HEURISTICS + OVER-RECORD
+ EDIT + DELETE
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THANK YOU.
@DIETRICH