CONTENTS What a user story is

Why use them

When and how to

Let’s give it a go!

USER STORIES

JUDGES

Paul Tim

A USER STORY IS A simple tool to focus on user needs

A single statement capturing who, what & why

EXAMPLE

As a student,

I want to borrow a modern laptop,

so that I can work quietly & efficiently.

DATA

Data from 2014 Library Client Survey

“User stories don’t make you think about how something will be implemented;

instead they focus on the who and the why.”

- Boost New Media http://www.boost.co.nz/blog/2010/09/user-stories/

LIBRARY USERS EXAMPLES

LIBRARY STAFF EXAMPLESAs a library advisor

I want front desk enquiry analysis

In order to improve first level resolution

WHY USE THEMUser stories help you …

think from the user perspective

generate discussion and collaboration

communicate requirements:

• in plain English

• without writing detailed documentation

• in bite-size pieces

User stories help you …

show value

filter irrelevant content and functionality

drive user research

leave it to the experts to work out the best way of

meeting the user need

prioritise and plan work

WHY USE THEM

WHENAt the start of a project / initiative

HOW

write them on card/whiteboard create a digital version

WHAT NEXT?

Then deal with the how!

As a (USER)

The user makes sure you’re thinking about who will use this feature. If there isn’t an identifiable user for the feature, reconsider whether you need it.

COMPONENTS

I want to (TASK)

The task or action describes what will happen, but not how it will happen. User stories are designed to start a conversation within the team about the best way to make this feature.

So that (GOAL)

The goal describes the ultimate purpose of the feature. If you can’t think of one, it’s a signal that you should reconsider whether the feature you’re trying to describe is actually important.

LET’S GIVE IT A GO!

As a (ROLE)I want to (TASK)So that (GOAL)

AT YOUR TABLE

Choose one

Write table number

ON A SEPARATE NOTE

Write your names

Write table number

WE COLLECT & SUBMIT

Your user story

AFTER LUNCH