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Copyright(c) 2011 Hancom Inc. All rights reserved

User Guide ThinkFree Office Server Edition

June 13, 2011


Document Revision History

This table describes the changes to ThinkFree Office Server Edition User Guide

Date Note

2008-06-30 ThinkFree Office Server Edition 2.0 User Guide

2009-01-30 ThinkFree Office Server Edition 3.0 Update

2010-05-03 ThinkFree Office Server Edition 4.0 Update

2011-06-13 ThinkFree Office Server Edition 4.1 (DAON3) Update


Table of Contents

1. Introduction ...............................................................................................................................1

1.1. Running ThinkFree Office Server Edition ...........................................................................1

1.2. Running ThinkFree Office Server Edition Office suite .........................................................2

1.3. ThinkFree Office Server Edition Storage Login ...................................................................2

2. System Requirements ...............................................................................................................2

3. Installing ThinkFree Office Server Edition Launcher ...............................................................3

4. Installing Launcher ....................................................................................................................4

5. Installing ThinkFree Office Mobile for Android ........................................................................8

6. Using ThinkFree Office Mobile for Android ..............................................................................9

7. FAQ .......................................................................................................................................... 12

8. Technical Support.................................................................................................................... 14


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1. Introduction

The purpose of this guide is to provide guidance to users on how to use ThinkFree Office for

ThinkFree Office Server Edition.

The ThinkFree Office Server Edition User page provides a list of features:

1. ThinkFree Office icons – ThinkFree Write, Calc, Show

2. ThinkFree Office Server Edition Storage login

3. Downloadable “User Guide”

4. Downloadable “ThinkFree Office Suite Guide:

5. URL for installing ThinkFree Office Server Edition Launcher

6. Available “Launcher” for Windows, Mac, Linux

7. Available “ThinkFree Server Mobile for Android (*.apk)” that will be synchronized with the

server

1.1. Running ThinkFree Office Server Edition

You can start the user page in your browser to run ThinkFree Office Server Edition:

To log in to the storage in your browser, go to the URL and enter the text as shown below

after checking that the server is running.


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http://<hostname>:<portnumber>

If you have installed ThinkFree Office Server on the local disk, use the following default URL.

http://localhost/:<portnumber>

1.2. Running ThinkFree Office Server Edition Office suite

You can run ThinkFree Office Server Edition Office suite in four ways:

Click the launch icon located on the left side of the screen after accessing the user page.

Click the shortcut icon on your desktop after you install ThinkFree Office Server Edition

launcher.

Click New on the menu bar at the Storage login page.

Simply click any file on My Office or Shared With Me after logging in to the storage.

1.3. ThinkFree Office Server Edition Storage Login

ThinkFree Office Server Edition Storage makes it possible to save, edit and share files and documents.

In order to use the storage, you must have your own account. After completing registration, you can

use it right away. Ask your administrator to create your new account if you do not have.

1. Click the login icon on the main page.

2. Type your user ID and password, and then click Login.

3. Click “Forgot your password?” to have a temporary password sent to you in case you forget

your password.

2. System Requirements

You can check the system requirements from the table below.

Document Format

- DOC/DOT/DOCX: Word 97, 2000, 2002, 2003, 2007

- RTF/TXT: Open with Write

- XLS/XLT/XLSX: Excel 95, 97, 2000, 2002, 2003,2007

- PPT/POT/POTX/PPS/PPSX/PPTX: PowerPoint 97, 2000, 2002,

2003, 2007

Client OS

- Microsoft Windows 2000/XP/Vista

- Mac OS X 10.4, Leopard

- Linux Red Hat 2.1+, Fedora Core 3+, Suse Enterprise Linux

Desktop, Turbo Linux 10, Ubuntu9.04

http://localhost/admin


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Browser

- Internet Explorer 6.0 SP1 or later

- Firefox 1.06+, Mozilla 1.4.x or 1.7+, Netscape 7.x

- Safari version 2.3 and 3.1, Chrome

JRE - Jre 1.5 or later (Jre6 update 10 recommended)

3. Installing ThinkFree Office Server Edition Launcher

Instead of using the user page, you can use the ThinkFree Office Server Edition launcher to run

ThinkFree Office Write, Calc, and Show directly from your desktop. From the user page,

corresponding installation files for the ThinkFree Office Server Edition launcher will be available for

each of the operating platforms.

To install ThinkFree Office Server Edition Launcher, choose and download for your platform, and run

the install wizard.

1. Select the correct installation file for your operating system, download it to the computer:

For Windows – Select the Windows Installer file (launcher.exe) .

For Linux – Select the Linux Installer file (launcher.sh).

For Mac – Select the Mac Installer file (launcher.dmg).

2. After downloading is complete, go to the folder where the downloaded file is stored.

3. Double-click the “install file” to process the installation.


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4. Installing Launcher

Selecting the language

Click OK after selecting the language.

Starting the Install Wizard

Click Next to start installing ThinkFree Office Server Edition Launcher.

Reviewing the License Agreement

The terms of the agreement appears.

Please read the license agreement carefully and then check “I accept the agreement.”

Click Next to continue with the installation


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Entering the URL

Write down the ThinkFree Office Server Edition URL.


Selecting the Start Menu folder

Click on the check box to create shortcuts.



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Select additional tasks

Select “Desktop Shortcut” and “File associations” options


Extracting files

Wait while the Installer extracts, and then save files

If you want to stop the installation, click Cancel.


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Exiting the Installer

Click Finish to close the installer

Installation will be complete as you set up.


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5. Installing ThinkFree Office Mobile for Android

ThinkFree Office Mobile for Android (hereafter “ThinkFree Mobile”) is a mobile office suite designed to

run on Android-based devices. The storage linked to thinkfree.com for earlier version of ThinkFree

Office Mobile on the Android Market is used to be offered to the users who purchase ThinkFree Server.

Therefore, the features of Write, Calc, and Show are the same as earlier version for Android-based

devices. (http://help.thinkfree.com/android/en_us/android_guide.htm)

ThinkFree Mobile is downloadable on the mobile web page.

1. Tap Download Android App on the bottom of the mobile web page.

2. Tap Install to install ThinkFree Mobile on your device after the download is complete.

The location (http://serverip/download/) of the APK file is changeable for downloading.

http://help.thinkfree.com/android/en_us/android_guide.htm


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6. Using ThinkFree Office Mobile for Android

After ThinkFree Mobile is completely installed, the Home tab selected as shown below appears.

To use ThinkFree Mobile on your device, perform the following steps.

1. Tap the Server tab.

2. Enter the username, password, and ThinkFree Server address.

3. Tap Sign in.


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To edit the file stored on the server using the mobile device, perform the following steps.

1. Tap and hold the file on the Online tab you want to edit until the item menu appears.

2. Tap Download on the menu list to download the target file to My Docs.

3. Open the target file on the My Docs tab and edit it.

4. Save the edited file on My Docs.

5. Tap and hold the target file on My Docs until the item menu appears.

6. Tap Upload.

7. Specify the location to where you want to upload the target file and then tap Choose.

If a file with the same name of the target file exists on the server, it will be overwritten with your

confirmation. Or, you can rename the target file on My Docs and then upload it to the server to

prevent overwriting the file on the server.


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See Online Help for the details to use the features of Write, Calc, and Show on your mobile device.

(http://help.thinkfree.com/android/en_us/android_guide.htm)

http://help.thinkfree.com/android/en_us/android_guide.htm


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7. FAQ

1. An error similar to the image below occurs while attempting to open a document

Cause: The main cause of this error is due to the default browser cache not having enough

memory to cover the large size of the document, inserted images or media files.

Resolution: If your computer has enough available memory, then please follow the instructions

listed below.

Systems > control panel > Java > Click 'view' under Java applet runtime settings.

Java Increase the Heap memory size in the Java runtime parameters section. The default

Heap memory setting value is 64MB. We recommend that you set the size of the memory

to 25% of the original setting.

E.g. If the memory size is 1GB - Xmx256m (max: 256MB)


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* Note: There are assigned memory limitation differences for each type of OS and Browser.

Maximum Address Space Per Process

Operating System Firefox Internet Explorer

Redhat Linux 32 bit 2 GB

128 MB

Redhat Linux 64 bit 3 GB

Windows 98/2000/NT/Me/XP 2 GB

Solaris x86 (32 bit) 4 GB

Solaris 32 bit 4 GB

Solaris 64 bit Terabytes

2. Associate your current word, spreadsheet, and presentation files with ThinkFree Office Server

Edition

① Install ThinkFree Office Server Edition Launcher (*Check the option ThinkFree Office Server

Edition Launcher File Association in “Select Additional Tasks” wizard page).

② In step ①, if you did not check the option ThinkFree Office Server Edition Launcher File

Association or it did not work properly, after finishing the installation (also if you have

already installed ThinkFree Office Server Edition Launcher on your computer), follow these

steps to choose the program you wish to open with your files.

A. Open the folder that contains the file you want to associate.

B. Right-click the file that you want to associate, choose Open With then click Choose

Program or select the program that you want to open the file with. If you want this file to

always open with the same program, select the Always use the selected program to

open this kind of file check box, and then click OK.

③ After completing step ②, B, if you are experiencing a problem with associating your files with

ThinkFree Office, please follow the steps below.

A. Click Start, Run and type regedit and press the Enter key.

B. Go to the following location:

KEY_CLASSES_ROOT>Applications>tfwrite.exe (or tfcalc.exe or

tfshow.exe)>shell>open>command

C. Check the Command data value is corresponding to the location where the Launcher is

currently installed and then modify it as shown below (tfwrite.exe, tfcalc.exe and

tfshow.exe are same):

"C:\Program Files\ThinkFree Office Server Edition\Launcher\tfwrite.exe" "%1"


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D. Repeat step ② above.

3. An image of the HTML document abnormally appears

Cause: The Viewer is set as the default editor to open files with.

Resolution: Request your system administrator to change the office mode.

4. Clicking the office icon has no effect (The desktop office is not opened)

Cause: The IP address for ThinkFree Office Server Edition has been changed

Resolution

① Reinstall the launcher with the new IP address

② Go to the launcher installation location (e.g. C:\Program Files\ThinkFree Office Server

Edition\Launcher) to modify the IP address in the server.info file after opening it in a text

editor.

③ Save the changes to the file, and run Office again.

5. When you try to open or save a document, you cannot see a different file location (except local

drive), such as network drive in ThinkFree Office

Cause: The fin is opened in 2 or more tabs or browser windows.

Resolution

① Save your document to a local hard disk.

② Close all browser windows, and then try to open or save your document in new browser

window.

8. Technical Support

Please visit http://help.thinkfree.com if you have any further questions or to know more detailed

information about ThinkFree Office Server Edition products. You can make queries any time through

the link and you will get an email regarding your queries.

You let us know specific problems you need to solve

Technical engineer gives you a prompt reply to your queries

http://help.thinkfree.com/

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