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User Manual on Registration of Death at NKDA for State-wise Rollout of e-District MMP in West Bengal TCS LTD

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Page 1: User Manual on Registration of Death at NKDA for …...User Manual On Registration of Death at NKDA For State-wise Roll Out of e-District MMP in West Bengal Prepared By: TCS Ltd.,

User Manual on

Registration of Death at NKDA

forState-wise Rollout

ofe-District MMP

inWest Bengal

TCS LTD

Page 2: User Manual on Registration of Death at NKDA for …...User Manual On Registration of Death at NKDA For State-wise Roll Out of e-District MMP in West Bengal Prepared By: TCS Ltd.,

User ManualOn

Registration of Death at NKDAFor

State-wise Roll Out of

e-District MMPin

West Bengal

Prepared By:TCS Ltd., Kolkata

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CAUTION

This document is released by the Software Development Group for West Bengale-District project of TCS Limited.

The information contained in this document is confidential and no part of thisdocument may be reproduced, stored in a retrieval system or transmitted in anyform or by any means, electronic, mechanical, photocopying, recording orotherwise, without the prior written consent of TCS Limited.

ANY QUERIES OR SUGGESTIONS SHOULD BE FORWARDED TO:

Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016

Document Control:

Document No. TCS-WB-e-District--User-ManualVersion No. 0.1Prepared By TCS LimitedRelease DateTemplate Effective Date 28th December, 2001Template Version 05

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Revision Control Information

File Name : WB _eDistrict_User_Manual_Applicant_Registration_of_Death_at_ NKDA_0.1_09March17

File Creation Date

:

Author(s) :Approver(s) : Tarun Kar

Sr.No.

SectionNumber

Nature of AmendmentDocument

Version No.

DocumentRelease

DateRemarks

1 - Draft 0.1Sent forReview

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Table of Contents

1 INTRODUCTION............................................................................................................11

1.1 Application Overview......................................................................................................111.2 Functional Scope of the System.....................................................................................111.3 User Role and Access Rights.........................................................................................111.4 Document Usage Description.........................................................................................111.5 Related Documents........................................................................................................121.6 Customer Support..........................................................................................................121.7 Acronyms and Abbreviations..........................................................................................12

2 REGISTRATION OF DEATH AT NKDA– APPLICATION PROCESS..........................13

2.1 Login to the Application..................................................................................................132.2 Home Page.................................................................................................................... 142.3 Apply to Services............................................................................................................142.4 Apply for Registration of Death at NKDA........................................................................152.5 Application for Registration of Death at NKDA...............................................................152.5.1 Applicant’s Basic Information.........................................................................................152.5.2 Place of Birth.................................................................................................................. 172.5.3 Address of Deceased at the of Death.............................................................................182.5.4 Details of Deceased.......................................................................................................192.5.5 Details Of Father............................................................................................................202.5.6 Details Of Mother............................................................................................................202.5.7 Details Of Spouse...........................................................................................................212.5.8 Permanent Address of Deceased...................................................................................212.5.9 Other Details.................................................................................................................. 222.5.10 Attach Supporting Document..........................................................................................222.5.11 Final Submission............................................................................................................25

3 HEARING APPLICATION..............................................................................................28

3.1 Selecting a Service for Hearing Notice...........................................................................293.2 Hearing Notice Page......................................................................................................30

4 GETTING THE CERTIFICATE FOR REGISTRATION OF DEATH AT NKDA..............31

5 SYSTEM SET-UP...........................................................................................................33

5.1 System Start up Parameters..........................................................................................335.2 Master File Set-up..........................................................................................................335.3 Business Rules...............................................................................................................335.4 Print Set-up.................................................................................................................... 33

6 APPLICATION DETAILS...............................................................................................34

6.1 Module Name................................................................................................................. 346.1.1 Function Name...............................................................................................................346.1.1.1 Purpose...................................................................................................................... 346.1.1.2 Menu Navigation.........................................................................................................346.1.1.3 User Group................................................................................................................. 346.1.1.4 Form Layout................................................................................................................346.1.1.5 Activation Options.......................................................................................................346.1.1.6 Form Description.........................................................................................................34

7 REPORTS / QUERY......................................................................................................35

7.1 Report / Query Title........................................................................................................357.1.1 Selection Rules...............................................................................................................357.1.2 Description..................................................................................................................... 357.1.3 Report / Query Layout....................................................................................................35

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8 INTERFACES................................................................................................................36

8.1 Interfaces to other systems............................................................................................368.2 Data Files Upload / Down Load......................................................................................368.2.1 Description..................................................................................................................... 368.2.2 File Format..................................................................................................................... 36

9 MESSAGES AND CORRESPONDING ACTION...........................................................37

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List of Figures

Figure 1: West Bengal e-District Login Page................................................................................13Figure 2: Home Page.................................................................................................................... 14Figure 3: Apply to services............................................................................................................14Figure 4: Instruction and Requirement of Registration of Death at NKDA....................................15Figure 5: Entering Applicant’s Basic Information..........................................................................16Figure 6: Place of Birth................................................................................................................. 17Figure 7: Address of Deceased at the time of Death....................................................................19Figure 8: Details of Deceased.......................................................................................................19Figure 9: Details of Father............................................................................................................20Figure 10: Details of Mother..........................................................................................................20Figure 11: Details of Spouse.........................................................................................................21Figure 12: Permanent Address of Deceased................................................................................22Figure 13: Other Details................................................................................................................22Figure 14: View application details...............................................................................................22Figure 15: Attach Supporting Document.......................................................................................23Figure 16: Uploading Supporting Documents...............................................................................24Figure 17: Upload Process...........................................................................................................24Figure 18: Upload Confirmation for Document Upload.................................................................25Figure 19: View application Details for Registration of Death at NKDA........................................25Figure 20: Final Sub mission........................................................................................................26Figure 21: Generated AIN.............................................................................................................26Figure 22: Finishing Application Process......................................................................................27Figure 23: West Bengal e-District Login Page..............................................................................28Figure 24: Hearing Notice Option for Application under Applicant Login......................................29Figure 25: Hearing Ready Applications for a Service under Applicant Login................................29Figure 26: Hearing Notice Page....................................................................................................30Figure 27: West Bengal e-District Login Page..............................................................................31Figure 28: Selecting the Service Name for List of Approved Applications....................................31Figure 29: List of Approved Applications......................................................................................32Figure 30: Registration of Death at NKDA....................................................................................32

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West Bengal e-District Registration of Death at NKDA

1 Introduction

1.1 Application Overview

e-District is the project that aims at electronic delivery of identified high volume citizen centricservices, at district and sub district level by utilizing the four pillars of infrastructure namely,SDCs, SWANs, SSDGs, Kiosks and CSCs, optimally to deliver public services electronically tocitizens at their door steps.

e-District has been envisaged by Government of West Bengal as automation of workflow andinternal processes of District Administration for providing services to the citizens. This project isof paramount importance to the State as it would help in moving towards electronic workflowsystem for the district administration and help in providing efficient individual departmentservices through Common Service Centres (CSCs) and Kiosk Centres, which would be theprimary front end channels as envisaged in the project.

1.2 Functional Scope of the System

The system is intended for electronification of the Registration of Death at NKDA. Scope of thesystem mainly includes registration of death and approval Generation by following approvedworkflow. The System also allows the status inquiry for the application Submitted andmaintaining of an Electronic Register.

System will be accessed through

• CSC

• Kiosks

• Citizen Portal

Approval of the application will be done at NKDA. The generated certificate can be availed eitherfrom CSCs, Kiosk or by the applicant for download/print

1.3 User Role and Access Rights

This section describes the roles and access rights of various users that WB e-District Applicationsupports for the service under consideration

Role Access RightsCreate Read Update Delete

SUP

AO

CEO

CSC

1.4 Document Usage Description

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West Bengal e-District Registration of Death at NKDA

This User Manual describes the step-wise process for Registration of Death at NKDA in WestBengal eDistrict Application. It explains how the citizen can apply for the sanction by himself orwith the help of CSC / Kiosk Operator and how the back end actors (SUP, AO and CEO)approve or reject or send back the application after verification.

1.5 Related Documents

Software Requirement Specifications

1.6 Customer Support

Delivery Head – State Project, West BengalTCS Limited28, Camac Street,Kolkata – 700 016

1.7 Acronyms and Abbreviations

ADM(G) Additional District MagistrateAIN Application Identification NumberALC Assistant Labour Commissioner AR Additional RegistrarASO Assistant Statistical OfficerBCW Backward Class WelfareBCWI Backward Class Welfare InspectorBDO Block Development OfficerBI Block InspectorCSC Common Service CentreDA Dealing AgentDTO District Level Treasury OfficerDM District MagistrateE-District Electronic DistrictEO Enquiry OfficerETaal Electronic Transaction Aggregation & Analysis LayerLWFC Labour Welfare Facilitation CentreMED Municipal Engineering DirectorateMMP Mission Mode ProjectMSDG Mobile Services Delivery GatewayRLO Regional Labour OfficesSDC State Data CentreSDO Sub-Divisional OfficerSMS Short Messaging ServiceSRS Software Requirement SpecificationsSSDG State e-Governance Services Delivery GatewaySWAN State Wide Area NetworkUAIN Unique Application Identification NumberULB Urban Local BodiesWEBEL West Bengal Electronic Industry Development Corporation LimitedSUP SupervisorAO Admin OfficerCEO Chief Executive Officer

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WB e-District application notifies the applicant about the status of the application via SMS and

email. Similarly the approver gets notification from the system for the pending applications.

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West Bengal e-District Registration of Death at NKDA

2 Registration of Death at NKDA– Application Process

2.1 Login to the Application

In order to log in to the West Bengal e-District Application, the user should open an internetbrowser, type the URL in the address bar and press Enter. West Bengal e-District Applicationlogin page appears as below:

Figure 1: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.It is the default option.

The user can select the language (English/ Bengali) from the drop down. Enter User Name andPassword and type the Captcha as it appears in the screen. Press Login to enter the homepage of the application.

If the applicant is registering into the system for the first time, he/ she will have to click onCitizen Registration. If the applicant has forgotten the password, click Forgot Password.

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2.2 Home Page

After login to West Bengal e-District, the Home page appears. It shows the comprehensivelist of services under Department and District column. The is a service under theDepartment Category as shown below:

2.3 Apply to Services

Click on ‘Apply to Services’ to view the list of services under different modules. The user needsto select the proper services

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Figure 2: Home Page

Figure 3: Apply to services

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West Bengal e-District Registration of Death at NKDA

2.4 Apply for Registration of Death at NKDA

To apply for Registration of Death at NKDA, the user needs to select the correct option underservices provided and user is directed to the Home screen which contains basic instructions forthe user as shown below:

To proceed with the application the user needs to click on Apply button. The following screenappears.

2.5 Application for Registration of Death at NKDA

2.5.1 Applicant’s Basic Information

Upon clicking the Apply Button the following screen appears:

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Figure 4: Instruction and Requirement of Registration of Death at NKDA

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The user should enter the Basic the Basic Information which are briefly described below:

Salutation:This is a mandatory field. The field will display the salutation (Mr/ Miss/ Mrs/ Trans/ Dr) selectedby the applicant from the drop-down list during the application process.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during application process.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during application process.

Last Name:This is an optional text box field. The field will display the last name in this text box as entered bythe applicant during application process.

Date of Birth:This is a mandatory date field. The field will display the date of birth in DD/MM/YYYY format asentered by the applicant during application process.

Age:The field will display the age of then applicant as calculated from date of birth during applicationprocess.

Gender: This is a mandatory drop-down field. The field will display the gender of the applicant as enteredduring application process.

Date of Application:This is a mandatory date field. The field automatically takes system date and time.

Mobile No.:This is a mandatory numeric field. The field will display the mobile number of the applicant asentered during application process.

E-mail:This is an optional text box field. The field will display the e-mail of the applicant as enteredduring application process.

Aadhaar Card No:

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Figure 5: Entering Applicant’s Basic Information

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This is an optional numeric field. The field will display the Aadhaar Card No. of the applicant asentered during application process.

2.5.2 Place of Birth

The next Section is designed to capture the Place of death Details for the user. The importantfields are mentioned below:

Place of Death Type:This is a mandatory drop-down field. Since, the place of death type should be select from list(like – Hospital, Home, Other etc).

Place of Death Name of Details:This is a mandatory text field. Here user manually enter the details of death place. Country:This is a mandatory drop-down field. Since, the address of registered office of the associationshould always be in India, the Country field is set as India by default.

State:This is a mandatory drop-down field. Since, the address of registered office of the associationshould always be in West Bengal, the State field is set as West Bengal by default.

District:This is a mandatory drop-down field. The applicant has to select the district from the drop-downlist.

Sub-division:This is a conditional mandatory drop-down field. The list appears as per the district selected. Theapplicant has to select the sub-division from the list.

Rural or Urban: This is a mandatory drop-down field. The applicant has to select either rural or urban from thelist for the present address.

Block/ Municipality/ Corporation:

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Figure 6: Place of Birth

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West Bengal e-District Registration of Death at NKDA

This is a conditional mandatory drop-down field. The applicant has to select either block ormunicipality or corporation from the list for the present address. If the applicant has selected‘Rural’ for the previous field, it will only display ‘Block’, but if the applicant has selected ‘Urban’for the previous field, it will display ‘Municipality / Corporation’.

Block/ Municipality/ Corporation Name: This is a conditional mandatory field. The list displays the names of block/ municipality/corporation as per the sub-division selected. The applicant has to select the appropriate namefrom the list.

Village or Ward:This is an optional text box field. The applicant has to manually enter the name of the village /ward in this text box.

Police Station:This is an optional text box field. The applicant has to manually enter the name of the PoliceStation in this text box.

Post Office:This is an optional text box field. The applicant has to manually enter the name of the Post Officein this text box.

Enter Address Line1:This is a mandatory text box field. The applicant has to manually enter the address line 1 in thistext box.

Enter Address Line2:This is an optional text box field. The applicant has to manually enter the Address Line 2, ifrequired.

Pin Code:This is a mandatory numeric field. The applicant has to manually enter the 6 digit pin code in thisfield.

Reset:If the user clicks on this button, all the values entered in the field will be automatically reset.

Cancel:The applicant will have to press this button in order to cancel the application.

Save and Next: The applicant has to click this button to save the data entered and move to the next page.

2.5.3 Address of Deceased at the of Death

The user is then required to enter the Address of the Deceased at the time of Death. The option‘Same as Previous Address’ is applicable. The user may select the option if suitable. Else theuser can proceed to enter the Permanent address which is different from the previous address.The following screen displays the option when the user Checks the option ‘Same as Previousaddress’. The system populates the previously entered address data appropriately.

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2.5.4 Details of Deceased

Salutation:This is a mandatory field. The field will display the salutation (Mr/ Miss/ Mrs/ Trans/ Dr) selectedby the applicant from the drop-down list during the application process.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during application process.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during application process.

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Figure 7: Address of Deceased at the time of Death

Figure 8: Details of Deceased

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Last Name:This is an optional text box field. The field will display the last name in this text box as entered bythe applicant during application process.

Date of Death:This is a mandatory date field. The field will display the date of birth in DD/MM/YYYY format asentered by the applicant during application process.

Age:This is a mandatory field. The field will display the age of the deceased person.

Occupation:This is a mandatory text box field. The field will display the Occupation in this text box as enteredby the applicant during application process.

Religion:This is a mandatory field. The field will display the Religion (Hindu/Muslim etc) selected by theapplicant from the drop-down list during the application process.

Relation with applicant:This is a mandatory text box field. The field will display the relation with applicant in this text boxas entered by the applicant during application process.

2.5.5 Details Of Father

Salutation:This is a mandatory field. The field will display the salutation selected by the applicant from thedrop-down list during the application process.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during application process.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during application process.

Last Name:This is an optional text box field. The field will display the last name in this text box as enteredby the applicant during application process.

2.5.6 Details Of Mother

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Figure 9: Details of Father

Figure 10: Details of Mother

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Salutation:This is a mandatory field. The field will display the salutation selected by the applicant from thedrop-down list during the application process.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during application process.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during application process.

Last Name:This is an optional text box field. The field will display the last name in this text box as enteredby the applicant during application process.

2.5.7 Details Of Spouse

Salutation:This is a mandatory field. The field will display the salutation selected by the applicant from thedrop-down list during the application process.

First Name:This is a mandatory text box field. The field will display the first name in this text box as enteredby the applicant during application process.

Middle Name:This is an optional text field. The field will display the middle name in this text box, if entered bythe applicant during application process.

Last Name:This is an optional text box field. The field will display the last name in this text box as enteredby the applicant during application process.

2.5.8 Permanent Address of Deceased

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Figure 11: Details of Spouse

Figure 12: Permanent Address of Deceased

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2.5.9 Other Details

2.5.10 Attach Supporting Document

Attach Supporting Document:

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Figure 13: Other Details

Figure 14: View application details

Figure 15: Attach Supporting Document

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This button is to take the applicant to the next step, where the applicant can attach supporting documents required for the Domicile Certificate.

Edit Basic Information: This is button is for editing Applicant’s Basic Information.

Edit Application: This button is for editing other information entered in the application.

Print: This button is for taking the print out of the application view.

Cancel: This button is to cancel the application procedure.

Once the user selects the option the following screen is displayed:

All the mandatory documents are highlighted with the (*) asterisk symbol. The user needs to click on the Upload button and then select the file to upload as shown below:

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Figure 16: Uploading Supporting Documents

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Clicking on Upload button, completes the uploading of document against the selected option.

The system acknowledges the successful uploading of the file by displaying the following message:

2.5.11 Final Submission

Once the uploading of all the necessary documents is complete the user needs to complete theapplication process finally and click on Save and Next to proceed further and then click onSubmit button to submit the application finally as shown below:

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Figure 17: Upload Process

Figure 18: Upload Confirmation for Document Upload

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Submitting completed Application

On Clicking Submit button, the application is submitted. The AIN is generated and displayed as shown below:

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Figure 19: View application Details for Registration of Death at NKDA

Figure 20: Final Sub mission

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The user should note down the AIN and then click on Finish button to complete the process andis directed to the Home Screen.

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Figure 21: Generated AIN

Figure 22: Finishing Application Process

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3 Hearing Application Once the applicant gets the confirmation over SMS regarding the Hearing, the applicant attendthe hearing process. For this, the applicant needs to Re-login to the e-District application

The applicant should open an internet browser, type the URL in the address bar and pressEnter. West Bengal e-District Application login page appears as below:

Figure 23: West Bengal e-District Login Page

The login page contains ‘Welcome’ message for the users of West Bengal e-District application.Login option is for Admin/ Kiosk User and Other User. The user should select the General Login.It is the default option.

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The user can select the language (English/ Bengali) from the drop down. Enter User Name andPassword and type the Captcha as it appears in the screen. Press Login to enter the homepage of the application.

If the applicant is registering into the system for the first time, he/ she will have to click onCitizen Registration. If the applicant has forgotten the password, click Forgot Password.

3.1 Selecting a Service for Hearing Notice

On selecting the option the following screen appears.

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Figure 24: Hearing Notice Option for Application under Applicant Login

Figure 25: Hearing Ready Applications for a Service under Applicant Login

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3.2 Hearing Notice Page

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Figure 26: Hearing Notice Page

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4 Getting the Certificate for Registration of Death at NKDAIn order to get the certificate for Registration of Death at NKDA, the applicant (Citizen/ CSC/ Kiosk Operator) will have to login to the system again by typing the <site url> in the address bar of an internet browser and entering correct user id and password. The Home Page appears as below. In order to get the certificate, the applicant will have to click on ‘Approved Application’ (refer to the highlighted part in the screen).

Figure 27: West Bengal e-District Login Page

The ‘List of Approved Applications’ page opens as below, where the applicant will have to selectthe service name from ‘Please Select Service Name’ list field.

After the applicant selects 'Registration of Death at NKDA' as service name and clicks on ‘Search’ button, the list of approved applications for the service will be displayed as below:

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Figure 28: Selecting the Service Name for List of Approved Applications

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The user will have to click on the ‘Certificate’ icon for a particular application to get the certificatefor ‘Registration of Death at NKDA’.

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Figure 29: List of Approved Applications

Figure 30: Registration of Death at NKDA

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5 System Set-up

5.1 System Start up Parameters

NA

5.2 Master File Set-up

NA

5.3 Business Rules

As per the SRS related to ‘Registration of Death at NKDA’

5.4 Print Set-up

NA

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6 Application Details

6.1 Module Name

6.1.1 Function Name

NA

6.1.1.1 Purpose

NA

6.1.1.2 Menu Navigation

NA

6.1.1.3 User Group

NA

6.1.1.4 Form Layout

NA

6.1.1.5 Activation Options

NA

6.1.1.6 Form Description

NA

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7 Reports / Query

7.1 Report / Query Title

NA

7.1.1 Selection Rules

NA

7.1.2 Description

NA

7.1.3 Report / Query Layout

NA

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West Bengal e-District Registration of Death at NKDA

8 Interfaces

8.1 Interfaces to other systems

NA

8.2 Data Files Upload / Down Load

8.2.1 Description

NA

8.2.2 File Format

NA

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West Bengal e-District Registration of Death at NKDA

9 Messages and Corresponding ActionNA

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Bibliography

i

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Glossary

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Index

iii