user manual for investors - invest...

PBIP/NIC PUNJAB 1 | P a g e

User Manual for Investors

Table of Contents

Sr. No. Content Page No.

1. Document Conventions 2

2. Access One Stop Clearance System (i.e. OSCS) 3

3. Add Projects 7

4. Objection Handling 18

5. Relevance of different statuses 22

6. Accepted In Principle and Beginning of LORC-I stage 26

7. Due Payments 33

8. Objections at LORC-I stage 38

9. Abstract workflow for LORC-II & LORC-III 40

10. LORC-I Issued and Beginning of LORC-II stage 40

11. LORC-II Issued & Beginning of LORC-III stage 51

12. Issuance of Clearances for LORC-III 52

13. Screenshots of all the Regulatory Forms (*These screenshots are for reference purpose only)

53


1. Document Conventions

Sr. No. Acronym Description

1. OSCS One Stop Clearance System

2. OTP One Time Password

3. Captcha A CAPTCHA is a program that protects websites against bots by generating and grading tests that humans can pass but current computer programs cannot.

4. CAF Common Application Form

5. KVA 1000 volt amps

6. KW Kilo Watt

7. PBIP Punjab Bureau of Investment Promotion

8. Validation of Forms Providing information required by respective departments for granting Regulatory/Fiscal clearances.

9. LORC Letter of Regulatory Clearances

10. CLU Change of Land Use

11. CTE Consent to Establish

12. Temp. Connection Temporary Electricity Connection

13. CSA Competent State Authority Clearance

14. SAC Site Appraisal Committee Clearance

15. PPCB Punjab Pollution Control Board

16. GOI Government of India

17. CLU-HUD Change of Land Use from Housing and Urban Development

18. RTGS Real Time Gross Settlement System

19. NEFT National Electronic Fund Transfer

20 HOD Head of the Department


2. Access One Stop Clearance System (i.e. OSCS)

Open browser and go to http://investpunjab.gov.in, it will show official website of Punjab

Bureau of Investment Promotion (i.e. PBIP) as shown below:

On screen as shown in above screenshot, either clicks on LOGIN link (shown with yellow circle)

at the top in the menu bar or click on One Stop Clearance button (shown with yellow circle), it

will display login screen as shown below:

http://investpunjab.gov.in/


If investor is new, then he/she has to register with One Stop Clearance System (i.e. OSCS). For

this, click on New Investor Registration link on the screen as shown above. It will bring New

Investor Registration form as shown below:

In New Investor Registration form as shown above, the investor needs to fill his/her details like

Username, First Name, Last Name, Email, Country, Mobile No. and submit it to OSCS. Once the

above form is submitted, a confirmation link will be sent the registered e-mail ID of the investor

and an OTP to his/her registered Mobile No.

By clicking on Click Here (green button as shown on screen above) button in the email sent to

investor, the investor can verify his email Id.


In the next step OSCS will bring investor to Verify Mobile page as shown in the screenshot

below. Here fill OTP and Captcha and click on Verify Mobile button.

After verification of Mobile No., OSCS will allow the investor to set his / her password as shown

in the screenshot below:


Once the registration process is over, investor can login into the OSCS by browsing

https://investpunjab.gov.in/Account/Login link.

To get into the system, please enter valid Username, Password and Captcha and click on Log In

button. The OSCS system will facilitate the investor with following menu items:-

a) Projects can add a new project or view applied projects.

b) Land Bank can view land (required to buy, sell, lease/rent) details.

c) Queries can ask or view queries raised.

d) Welcome can view profile and change password.

https://investpunjab.gov.in/Account/Login


3. Add Projects

To add project, investor needs to click on Add Project button on the screen as shown in

screenshot above. The addition of the project starts with instructions for filling Common

Application Form (i.e. CAF) as shown in screenshot below:


If you need to apply for Housing and Real Estate Projects, OSCS will ask you to apply separately

through offline mode otherwise click on Proceed button on the screen as shown below:


In Part-I of CAF as shown below, please add Application For, Policy Chapter (if applying for Fiscal

Incentive), Correspondence Address and Firm Details.


In Part-II of CAF as shown below, enter Proposed Site Detail like Site Address, Hadbast Number,

Khasra Number, Revenue/Shajra Plan, Jamabandi, Non-Emcumbrance Certificate of the site etc.

It is mandatory for the investor to select atleast one options from Certified Copy of

Ownership/Certified Copy of Lease Document/Certified Copy of Land under Agreement. The

investor can select more than one option also. If investor already has building on proposed land

then investor can upload Approved Building Plan.


In Part III of CAF as shown below, please add Project Details and Percentage of apportionment

of Fiscal Incentive under various heads. The sum of various heads should not be greater than

100% (exception is border area where it can go up to 125%).


In Part-IV of CAF as shown below, the investor needs to enter Proposed Fixed Capital

Investment (In Crores), Means of Finance (In Crores), Proposed Employment and Proposed

Schedule.


In Part V of CAF as shown below, the investor needs to enter Manufacturing Data (like Raw

Material, Main Products and Manufacturing Process Flow), Environment Impact Data (like Raw

Water & Effluent Details, Source of Water Supply, Mode of disposal for Discharge, Emission Data

and Solid Waste Generation Details)


In Part VI of CAF as shown below, the investor needs to enter Electric Power Requirement. If

investor is selecting Yes in Existing Connection then investor needs to enter existing load and

must upload the existing bill. Please note that value in KVA


1. Save Application - By pressing this button, the user can save entered information into

OSCS. This information can be changed any time till investor presses Submit and Lock

Application.

2. Submit and Lock Application - By pressing this button, the user will make final data save,

no further editing shall be allowed. Before locking application, the OSCS will ask for

confirmation with message as shown below:

Please note that it is mandatory for the investor to upload his photo and signature otherwise

OSCS will not treat CAF as complete.

After submission of CAF to OSCS, please submit two hard copies and a soft copy (in CD/DVD) to

Bureau Office within 72 hours as shown in instructions given below:

If investor wants to view submitted CAF and then click on View Submitted Common Application

Form as shown above, it will display following screen. Click on Details button on the screen

shown below:


It will display following screen which is showing details about the submitted project. With the

submission of CAF, Project Acceptance stage starts. The investor can view the status of CAF in

Project Acceptance section as shown in screenshot given below. In addition to that investor can

view CAF any time by clicking View Form and download CAF by clicking Save as PDF. The Status

(i.e. Project Submitted) in front of Clearance (i.e. CAF) will always tell investor about the current

status of the clearance and if investor wants to view the entire remarks for status then investor

has to refer Application Status section (Remarks column).


Investor needs to keep watch on the status of the different clearances regularly, e.g. in case the

status is Objection Raised as shown in the screenshot below, that means investor has to reply

the objection raised to satisfaction of the PBIP. If investor wants to know the exact reason then

please refer Application Status section (i.e. Remarks column) it includes explanation of

objection explanation raised by member department of the PBIP.


4. Objection handling

To view objections raised, click on Objections button as shown on the screenshot given above. It

will display screen as shown below, where investor can View Objections. To resolve the

objection, investor needs to do two things. One is resolve objection and other is reply to Bureau

for the same. For first (i.e. to resolve objection), click on Resolve button as shown in screenshot

below:


It will open affected CAF section, in this case Correspondence Address. Edit affected data click

on Submit and Move Next button as shown in screenshot below:


It will display an alert as shown below, asking for investor to reply.

Now click on Reply button on View Objections screen. It will display screen as given below using

which investor can reply to Bureau regarding resolution of objection.


After objection resolution, the status of CAF in Project Acceptance section will change to

Objection Resolved by Investor and Application Status (i.e. Remarks column) section includes

text written by investor while sending objection reply to PBIP as shown below.


5. Relevance of different statuses

Sr. No. Status Description

1. Project Submitted CAF Submitted to PBIP

2 Project forwarded to

Departments

CAF forwarded to member departments of PBIP

for comments

3. Objection Raised Objection raised by PBIP

4. Objection Resolved by Investor Raised Objection resolved by Investor

5. Project Rejected Project rejected by PBIP

6. Accepted in Principle Project Accepted in Principle in initial scrutiny.

Please apply for clearances required for LORC-I by

validating forms given in LORC-I section on

investors dashboard.

7. Form validation required by

Investor

The investor has to validate (or fill) the form

selected by regulatory department of PBIP for

clearance.

8. LORC-I Issued Letter of Regulatory Clearance 1 issued which

includes clearances from different regulatory

departments of PBIP.

9. Form validated

by Investor

Investor has filled the regulatory form.

10. form validated

and fee paid

Investor has filled the form and paid the fee for

the same.

11. forwarded to

Department(s)

Validated form forwarded to

respective department for scrutiny and issuance

of clearance.

12. Scrutiny Complete & Fee

Payable

Form scrutiny complete by the department. Now

investor needs to pay intimated fee for the same.

13. Form validated, but fee

Pending

Form given in front of status filled by Investor but

required to deposit the fee.

14. Clearance Issued and Eligible

for LORC-I

Regulatory Department has issued the clearance

and as per departments observations investor is

eligible for LORC-I.

15. Statutory Fee Paid Regulatory Department of PBIP has demanded

the statutory fee and investor has deposited the


same.

16. Applied for

Clearance

Investor has applied for

Clearance and submitted the particulars to OSCS.

17. Uploaded Investor has got Forest GOI Clearance and

uploaded the same to OSCS.

18. Already Obtained Clearance

Uploaded

Investor already has the clearance and uploaded

the clearance to OSCS.

19. Payment yet to be verified Investor has paid the fee through offline mode

and submitted the details to OSCS. Now PBIP

Account Section will verify offline payment.

20. Objection in Payment

Verification

PBIP Account section has raised objection on

offline payment.

21. Objection Resolved, Payment

yet to be verified

Investor has resolved the objection raised by PBIP

Account Section but needs verification from PBIP

Account section.

22. Project Deactivated Project Deactivated by PBIP as Investor is not

responding to Objections raised by PBIP

23. Project Activated Project again Activated by PBIP

24. Project Closed Project Closed by PBIP


After scrutinizing the CAF IFO/DO shall forward the CAF to all member departments for further

action. When the case is forwarded, the Status of CAF in Project Acceptance section will change

to Project forwarded to Department(s) and Application Status section will be updated with the

remarks as shown in the screenshot below:


After forwarding CAF to member departments, HODs of the concerned department may raise

objections after scrutinizing the CAF. If any HOD finds any discrepancy in the CAF, he /she shall

raise an objection; this objection shall be visible in the investors dashboard as shown below.

The investor can resolve the same by using method given in section 4. Objection Handling.


If any HOD does not have any objection and project is feasible. The Punjab Bureau of Investment

Promotion will give Accepted In Principle status to the project as shown in screenshot below:

6. Accepted In Principle and Beginning of LORC-I stage

Once the Project status is Accepted In Principle. The process for LORC1 starts and for obtaining

LORC-I, investor needs to have following clearances:

Sr. No. Clearance Department involved

1. Change of Land Use (CLU) Housing & Urban Development/Local

Government/PSIEC

2. Consent to Establish (CTE)

CSA (if applicable)

Punjab Pollution Control Board

3. Temporary Power

Connection

Punjab State Power Corporation Ltd

4. Forest NOC Department of Forest

The process starts with filling of Regulatory Forms selected by HOD of regulatory department in

Project Acceptance stage.


After logging in the investor shall view the following screen as shown below:

To view the details of the submitted project investor has to click on Details button as shown in

the screenshot above. Investor has to carefully understand the status of CAF in Project

Acceptance section. For example if the status is Accepted in Principle (as shown below) that

means project has been accepted by Bureau in principle, now investor has to validate the forms

and deposit the requisite fee for further processing


Once the project is Accepted in Principle, a new section shall be added in the dashboard i.e.

LORC-I (as shown in the screenshot above), this section shall display various regulatory approvals

required for LORC-I. Under this section, every regulatory clearance has its respective status as

described in the sub-sections.

6.1. CLU This clearance has status like Form validation required by Investor as shown above.

Now there are two options (i.e. buttons) for the investor which are described below:

6.1.1. Apply Here Using this button investor can fill the form for CLU as shown below and

apply for CLU in the Bureau.

For saving CLU application form as shown above, there are two buttons:


6.1.1.1. Save button By pressing this button, the user can save entered

information into OSCS. This information can be changed any time till

investor presses Save and Lock button.

6.1.1.2. Save and Lock By pressing this button, the user will make final data save,

no further editing shall be allowed.

After submission of CLU application form, the status of CLU shall change to Form

Validated, but Fee Pending. For payment of the fee, please refer 7. Due Payments.

6.1.2. Already Obtained Clearance Using this button the investor can upload the already

obtained clearance if he/she already obtained clearance from concerned regulatory

department. The investor needs to give Clearance Number, Issue Date, Expiry Date

and Attach Clearance in PDF format as shown in screenshot below:


6.2 CTE As mentioned above (in CLU), investor is required to validate form by clicking Validate

Form button in front of CTE.

After validating the form, the status of CTE will change to Form validated, but Fee Pending.

For payment of fee, please refer 7. Due Payments

6.3 Feasible and Temporary Connection Not Required In case of Temporary Connection, the

department has selected Feasible and Temporary Connection Not Required status

therefore no action is required by the investor.


6.4 CSA/SAC CSA/SAC is a pre-requisite clearance for CTE. For CSA/SAC, please apply to

Chairman, Punjab Pollution Control Board (i.e. PPCB). After obtaining clearance from PPCB,

please upload the clearance by clicking on Process button in front of CSA and select Already

Obtained Clearance in Clearance Category selection list and fill the details of the clearance

like shown in the screenshot below:

After submission of CSA clearance the status will change to CSA Clearance Uploaded as

shown below:


6.5 Forest GOI Approval In this case, investor has to apply on https://forestclearance.nic.in

and provide the applied information to OSCS. Please click Process button, OSCS will display

screen as shown in screenshot below. Select Applied For Clearance in Clearance Category

selection list and give Receipt Number, Receipt Date and Attach Receipt in PDF format.

After submitting above form the status of Forest GOI Approval changes to Applied for GOI

Clearance as shown in screenshot below.

Once clearance from Forest Department, Government of India is obtained, investor has to

upload this proof on OSCS. This can be done clicking on Process button and following the

procedure of Already Obtained Clearance.

Now investor has taken action on every regulatory department form prior submitting to PBIP

investor has to deposit the requisite fee.

https://forestclearance.nic.in/


7. Due Payments

In OSCS, an investor can make payment in two ways:

7.1 Online Through OSCS Payment Gateway

7.2 Offline On Desk Payment

To explain precisely we are taking two examples, in case of CLU payment method is Online

Through OSCS Payment Gateway and for CTE is Offline On Desk Payment in the section

below. The investor can choose any method as per his/her convenience.

7.1 Online Through OSCS Payment Gateway

In section 6. Accepted In Principle and Beginning of LORC-I, two forms have been validated i.e. CLU and CTE. The current status of both is Form validated, but Fee Pending. In addition OSCS will start displaying Due Payments button as shown in the screenshot below:

Click on Due Payments button for payment of CLU on the screen as shown in screenshot

above.


It will display screen as shown in screenshot below:

At the screen as shown in screenshot above, select Online Through OSCS Payment

Gateway and CLU-HUD form and click on Proceed button. The OSCS will ask for confirmation

with screen as shown in screenshot below:


Confirm it by clicking on Click here to Pay button. It will bring investor to payment gateway

where investor can make payment using Debit Card/Credit Card/RTGS/NEFT through screen

as shown in screenshot below:

When fee is paid, the status of the form will change to CLU form validated and fee paid as

shown below:


7.2 Offline Payment On Desk Payment

If investor has submitted payment on the desk at the Bureau then he/she must have Bureau

Receipt Number. The investor needs to inform OSCS about the Receipt and mode of

payment (via Draft/NEFT/RTGS) submitted to Desk Officer/ Account Section. For submitting

offline fee to OSCS, click on Due Payments button at the bottom of LORC-I section, it will

display screen as shown in the screenshot below:

At the screen as shown in screenshot above, select Offline On Desk Payment and CTE form

and click on Proceed button.


It will display screen as shown in screenshot below where investor can enter receipt details

of offline payment (i.e. Receipt No, Receipt Date, Payment Mode, DD No/Transaction No,

Payment Date, Bank, Upload the receipt):

After entering all details, click Submit button on the screen as shown in the screenshot

above. This submission will change the status of CTE to Payment yet to be verified as shown

in the screenshot below:

Please note that offline payment requires verification from account section of PBIP, so this

will go to account section. When account section verified the offline payment, the status of

CTE form will change to CTE form validated and fee paid as shown in the screenshot below:


8. Objections at LORC-I stage

By using Point 6 and Point 7 of LORC-I stage, the investor has submitted all the forms to Bureau.

Now, if any HOD has raised any objection on submitted form, the investor can view the same in

front of the form as shown in the screenshot below:

The investor can view the objection by clicking on Objections button on the screen as shown in

screenshot above.


This will bring investor to View Objections screen as shown below, there are two buttons in

front of objection i.e. Resolve and Reply. Using these buttons, first investor will resolve the

objection and then will reply to Bureau for the same.


9. Abstract workflow of LORC-II & LORC-III

Regulatory Form Submission

Form Scrutiny Complete & Fee

Payable

Fee Deposit by Investor

Clearance Issued

ObjectionYes

No

ObjectionObjection Resolution by InvestorYes

No

With approval of CEO/ACEO, process for

Issuance of LORC- starts

10. LORC-I Issued and Beginning of LORC-II stage

Once Bureau issued LORC-I (includes all the clearance involved at LORC-I stage) to investor, it will

display Download LORC-I link at the bottom of LORC-I section as shown in screenshot blelow:


In addition to end of LORC-I stage the process for LORC-II starts. LORC-II contains following

clearances along with regulatory departments:


1. Building Plan Approval a) Factories Department (if applicable)

b) Housing & Urban Development/Local

Government/PSIEC

2. Application for registration of

establishments employing

Contract Labour

Labour Department

3. Permission for Boiler

Installation/Erection

Director Boilers (if applicable)

4. Regular Power Connection Punjab State Power Corporation Limited

5. Provisional Fire Certificate Fire Department


After issuance of LORC-I, PBIP will also issue advisory for LORC-II. In this advisory, HODs involved

in LORC-II will select whether clearance required from their department or not. In the advisory

as given below, HOD (PSPCL) has selected that Regular Power Connection is not required by the

investor thats why Regular Power Connection is not shown in LORC-II section given below:

As per requirement, the investor will click on Apply Here (If he wants to apply to PBIP for

clearance) or on Already Obtained button (if he/she already has the clearance) on the screen as

shown above. We will take it one by one.


10.1 Boiler Installation/Erection Permission By validating this form, the investor shall have to

provide the details of the boiler for which he/she is seeking permission. Once department is

satisfied in all respects then department will intimate investor about required fee for the

clearance.

The status of Boiler I/E Permission will change to as shown below:


10.2 Building Plan Approval By validating this form, the investor shall have to provide details of

the building which he wants to construct for his/her industry. The regulatory departments of

PBIP will examine the same and if satisfied then in the next step they will intimate investor

about required fee for clearance. The Building Plan Approval form will start with

instructions as given in screenshot below:


In the second page of Building Plan Approval form, the investor has to enter information

and attach requirement documents. Please note that under labels (i.e. Undertaking), Know

More link is given which will provide information about documents to attach (Please refer

screenshot give below)

The investor has to submit 4 hard copies of the same in the PBIP within 72 hours. (Please

refer instructions given below)


After submission of Building Plan Approval form, the status will look like below:

10.3 Establishment Registration for Contract Labour By validating this form, the investor shall

provide information about Contractor which he is going to deploy for various kind of work

(i.e. Civil, Mechanical) for his/industry. The Establishment Registration for Contract Labour

form will start with instructions as given in screenshot below:

The form fee will be calculated automatically as per manpower (Please refer instructions

given in screenshot above). For latest instructions always refer online portal.d


The form will look like given below:


After submission of Establishment Registration for Contract Labour form, the status of form

will look like as given in screenshot below:

10.4 Provisional Fire NOC - By validating this form, the investor shall provide information about

Building Fire control details. The form will look like given in screenshot below:

After submission of application, the investor needs to submit two sets of drawings and hard

copy of undertaking duly marked to firefighting system as per the National Building Code of

India 2005, Part-IV, Table 23 within 48 hours.


After submission of Application For Grant of Provisional Fire Safety Certificate, the status of

form will look like as given in screenshot below:

10.5 Payment of Fee For LORC-II Forms -

After filling of all the forms, the LORC-II section will look like as shown in screenshot below:

Here please note the in case of Boiler I/E Permission and Building Plan Approval the fee will

be intimated later on thats why status is Boiler I/E form validated and Building Plan

Approval. For Establishment Registration for Contract Labour status is Form validated, but

Fee Pending, please deposit the fee by clicking on Due Payments button and pay fee

through desired mode (i.e online/offline) as explained in section 7. Due Payments. After

payment the status of form will change to Contract Employer for validated and fee paid as

shown in screenshot below:

All the validated regulatory forms shall go to PBIP regulatory departments. The regulatory

departments may raise objection on any submitted forms. The raised objection can be

handled using section 4. Objection Handling & 8. Objections at LORC-I stage.


Otherwise regulatory departments are satisfied with all submitted forms then DO/IFO will

intimate investor about fee for Boiler I/E Permission and Building Plan Approval. The status

of both forms will change to Scrutiny Complete and Fee Payable as shown in screenshot

below:

Click on Due Payments button on screen as shown in screenshot above. Please pay fee

through desired method (online/offline) as explained in section 7. Due Payments. After

payment, status of both forms changed to Statutory Fee Paid as shown in screenshot below:


11. LORC-II Issued and Beginning of LORC-III stage

Once Bureau issued LORC-II (which includes all the clearances involved at LORC-II stage) to

investor, it will display Download LORC-II link at the bottom of LORC-II section as shown in

screenshot blelow:

In addition to end of LORC-II stage the process for LORC-III starts. LORC-III contains following

clearances along with regulatory departments:



1. Shop Registration Factories Department

2. Certificate of Stability Factories Department

3. Consent to Operate

CTO (Air)

CTO (Water)

CTO (Hazardous Waste)

Punjab Pollution Control Board

4. Boiler Registration Director Boiler

5. Notice of Completion &

Permission

Housing & Urban Development/Local Government

6. Electrical Equipment Approval Chief Electrical Inspector

7. Final Fire NOC Fire Department from LG

After issuance of LORC-II, PBIP will also issue advisory for LORC-III. In this advisory, HODs

involved in LORC-III will select whether clearance required from their department or not. For this

HOD shall go to LORC-III section and click on Process the project accordingly.

12. Issuance of Clearances for LORC-III

The process for issuance of clearances for LORC-III is same as given in 10. LORC-I Issued &

Beginning of LORC-II & 11. LORC-II Issued & Beginning of LORC-III. Thats why please refer

section 10 & section 11 for the same.


13. Screenshots of all the Regulatory Forms (For reference purpose only)

13.1 Forms for LORC-I

13.1.1. Change of Land Use (CLU)


13.1.2. Consent To Establish (CTE)

CTE Page 1


CTE Page 2


CTE Page 3


CTE Page 4


CTE Page 5


13.1.3. Temporary Power Connection

Temporary Power Connection LT Supply Page 1

Temporary Power Connection LT Supply Page 2


Temporary Power Connection CS-I (R) (if load is greater than 500 KVA)

Temporary Power Connection HT Supply Form


13.2 Forms for LORC-II

13.2.1. Boiler Installation/Erection Permission


13.2.2 Building Plan Approval


13.2.3 Provisional Fire Safety Certificate


13.2.3 Regular Power Connection

Regular Power Connection LT Supply Page 1

Regular Power Connection LT Supply Page 2


Regular Power Connection CS-I (R) (if load is greater than 500 KVA)

Regular Power Connection HT Supply


13.2.4. Application For Registration of Establishment employing Contract Labour


13.3 Forms for LORC-III

13.3.1. Consent to Operate (CTO)

CTO Page 1


CTO Page 2


CTO Page 3


CTO Page 4

CTO Page 5


13.3.2. Notice of Completion

13.3.3. Stability Certificate


13.3.4. Final Fire Safety Certificate


13.3.5. Application for Boiler Registration (If applicable)


13.3.6. Approval for Electrical Equipment


13.3.7. Shop Registration

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