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User Guide
Commission Offline Validation Program
Guide on Commission Offline Validation Program
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Contents
About Commission Offline Validation Program (OVP) ................................................................................................. 3
Hardware and Software Requirements ............................................................................................................................... 4
Step 1: Download Commission OVP .................................................................................................................................... 5
Step 2: Install Commission OVP ............................................................................................................................................. 7
Step 3: Preparation .................................................................................................................................................................... 9
Step 4: Submission ................................................................................................................................................................... 13
List of Common Error Messages .......................................................................................................................................... 18
Guide on Commission Offline Validation Program
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About Commission Offline Validation Program (OVP)
1. The Commission Offline Validation Program (OVP) is a free software provided by IRAS for commission-paying
organisations to prepare and submit their commission earners’ commission information to IRAS electronically.
2. It allows commission-paying organisations to validate files (.xml) generated from their customised payroll
software before submitting to IRAS.
Guide on Commission Offline Validation Program
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Hardware and Software Requirements
Ensure your computer fulfils the minimum hardware/ software requirements:
Operating System
Windows 7 and above
Hardware Requirements
Minimum 350 MB of free hard disk space (600 MB is recommended)
Software Requirements
Microsoft .NET Framework 4.0
Microsoft Excel 2007, 2010 and above
Guide on Commission Offline Validation Program
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Step 1: Download Commission OVP
Click <e-Submission of
Commission>.
3. Preparation 4. Submission 1. Download Commission OVP
Click <Commission-Paying
Organisations>.
At IRAS’ website www.iras.gov.sg,
Select <e-Services>, <Businesses>.
2. Install Commission OVP
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Scroll down and click <Submit
Commission Records>.
Under Submit with Customised
Software section, click
<Commission Application Version
2.0> to download and install the
application.
A dialog box will appear, click
<Run> to begin the download. If
you are using Google Chrome, click
<Keep>.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Guide on Commission Offline Validation Program
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Step 2: Install Commission OVP
Click <Next>.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
To install to a different folder, click
<Browse>.
Click <Next>.
Guide on Commission Offline Validation Program
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Click <Next> to start the
installation.
Once the installation is completed,
click close to exit the installation.
Read the Terms of Use. Select
<I Agree> and click <Next>.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Guide on Commission Offline Validation Program
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Step 3: Preparation
Launch the application via Start >
All Programs > IRAS Commission
Application v2.0 or the shortcut on
your desktop. You can also launch
the application from the
designated folder where the
application was installed.
If you encounter the security
warning message upon the
launching the Commission
Application, click <Enable
Content>.
Note:
If the macro settings have been enabled
in your computer, you need not perform
the above step.
Click <Commission Offline
Validation Program> to proceed.
Click <Next>.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Guide on Commission Offline Validation Program
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Select Batch Indicator accordingly.
- <Original File>: For yearly
submission of Commission
Records to IRAS.
- <Amendment File>: For
adjustment to the original
submission.
Click <Browse>.
Note:
Refer to User Guide for Amend
Submitted Records on how to prepare
and submit an amendment file.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Select the relevant file to validate.
Click <Open>.
Note:
The file generated should be in
Extensible Markup Language (.xml) file
format.
Click <Validate>. You can monitor
the validation progress through the
Validation Progress & Results status
bar.
If errors are detected:
Errors will be listed. Rectify the error(s)
within your customised payroll software
before re-generating a new file for
validation.
To save the list of errors in
spreadsheet for easy reference, click
<Export list to Excel>.
Note:
Refer to the file specification and contact
your vendor or IT department if you
need help to rectify the error(s).
C:\Users\Users\Desktop\Commission (2017).xml
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If no error is detected
The application will display ‘File
validation is successful’.
Click <Next> to proceed to
summary page.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
zzzzzzzzzz
C:\Users\Users\Desktop\Commission (2017).xml
C:\Users\Users\Desktop\Commission (2017).xml
Ensure Organisation’s Information, Year
of information, No. of Records and Total
amount of Gross Commission are
correct.
To print the summary, click <Print
Summary>.
Click <Generate .comm file> if all
information have been correctly
entered.
zzzzzzzzzz
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3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
C:\Users\Users\Desktop\Commission (2017).xml
zzzzzzzzzz
Browse and save the .comm file to
the desired location on your
computer and click <OK>.
zzzzzzzzzz
Click <Login to Submit> to upload
file for submission.
Note:
Your computer needs to be connected
to the internet. C:\Users\Users\Desktop\196900291N_1701022018COMM454241.comm
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Step 4: Submission
At myTax Portal,
Select Log in for <Business Tax
Matters with CorpPass>.
Note:
Only staff authorised with ‘Approver’
role for the “SUBMISSION OF
COMMISSION RECORDS” e-Service will
be able to submit file to IRAS.
Authorisation must be done via
CorpPass. Learn how to authorise staff
via the CorpPass systems.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Enter <UEN/ENTITY ID>,
<CORPPASS ID> and <Password>.
Click <Login>.
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Mouse over to <More>.
Click <Submit Commission
Records>.
3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Organisations logging in for the first
time will need to update their contact
details.
Fill in the particulars.
Click <SAVE>.
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Click <COMMISSION MAIN
MENU>.
2. Install Donation OVP 3. Preparation 4. Submission 3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Under the Submission section, click
<UPLOAD FILE>.
Click <SELECT FILE>.
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3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
Select the ‘.comm’ file that was
generated from the OVP and click
<Open>.
You will be returned to ‘Upload
Commission File’ page. The selected file
will now be displayed for upload.
Ensure that you have selected the
correct year of information.
Click <UPLOAD> to submit the file.
Ensure that you have selected the
correct file for submission to IRAS.
Click <YES> to proceed.
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How do I view submission status?
An acknowledgement page will be
displayed once you have successfully
submitted the commission records to
IRAS. Note the Submission Ref No. for
future reference.
You may click <COMMISSION MAIN
MENU> to return to Submit
Commission Records page.
ES18010218COMM537766518 01 FEB 2018 11:05 AM
To view your submission status, click
<VIEW> at the Submit Commission
Records page.
Select the year of Commission
derived in.
Click <SEARCH>. List of files
submitted will be displayed.
2. Install Donation OVP 3. Preparation 4. Submission 3. Preparation 4. Submission 1. Download Commission OVP 2. Install Commission OVP
196900291N_17010218COMM454241.comm
ES18010218COMM537766518 01 FEB 2018 11:05 AM
Guide on Commission Offline Validation Program
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List of Common Error Messages
SN
Error Message Rectification
1 "Invalid Basis Year" The year must be in YYYY format.
This is the year in which income is accrued.
e.g. if the commission information is for the year of assessment (YA)
2018, the basis year is 2017.
Basis year can be up to 2 back years, 1 current year and 1 advance
year.
2 "Organisation Type must be 1 or 2" The Organisation Type must be '1' or ‘2’.
1 = Non-Stock Broking
2 = Stock Broking
3 "Incorrect Organisation ID Type and/or
ID No."
The Organisation ID Type must be one of the following:
7 = UEN-BUSINESS
8 = UEN-LOCAL CO
U = UEN-OTHERS
A = ASGD
I = ITR
Organisation ID must be valid and both prefix and check digit must
be in CAPS. E.g.: T01CC1234A
4 "Invalid Batch Date" The Batch Date must be in 'YYYYMMDD' format
This is the date when the file is created.
5 "Total number of records cannot be
reconciled"
Total number of records in Trailer must equal to total number of detail
records.
6 "Total Amount of Gross Commission
cannot be reconciled"
Total Gross Commission amount in Trailer must equal to total sum of
Gross Commission amount of detail records.
7 "Total Contra Loss Offset amount
cannot be reconciled"
Total Contra Loss Offset Amount in Trailer must equal to total sum of
Contra Loss Offset amount of detail records.
8 "Total Net Brokerage cannot be
reconciled"
Total Net Brokerage Amount in Trailer must equal to total sum of Net
Brokerage amount of detail records.
9 "Total Amount of Retention Money
Deducted cannot be reconciled"
Total Retention Money Deducted Amount in Trailer must equal to
total sum of Retention Money Deducted Amount of detail records.
10 "Invalid Nationality Code" The commonly used nationality codes are as follows:
301 = Singapore Citizen
303 = Indonesian
304 = Malaysian
305 = Filipino
306 = Thai
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SN
Error Message Rectification
331 = Japanese
334 = Taiwanese
336 = Chinese (China)
110 = British
503 = American
701 = Australian
705 = New Zealander
Refer to IRAS’ website for the full list of nationality codes.
11 "Invalid Designation Code" Must be one of the following:
1 = Remisier
2 = Real Estate Agent
3 = Insurance Agent
4 = Distributor
5 = Financial Advisor
6 = Instructor
7 = Therapist
8 = Singapore Pools Retailers
9 = Others
12 "Invalid Date of Birth" The Date must be in 'YYYYMMDD' format.
13 "Invalid Amount of Gross Commission" Must be numeric and must not be blank nor contain space(s).
14 "Negative value is not allowed in
Original File"
Must not have negative amount entered in the Original File.
15 "Invalid Period of Payment Date From" The Date must be in 'YYYYMMDD' format.
16 "Invalid Period of Payment Date To" The Date must be in 'YYYYMMDD' format.
17 Period of payment must be in the same
year as the basis year in header
Year of commission in detail record must be the same as basis year
in header record.
18 "Invalid Net Brokerage Income" Amount must be numeric and must not have space(s).
19 "Invalid Contra Loss offset amount" Amount must be numeric and must not have space(s).
20 "Invalid Amount of retention money
deducted"
Amount must be numeric and must not have space(s).
21 "Illegal character found at <TagName>
in line no X."
To remove the invalid characters in the file.
Refer to IRAS’ website for list of acceptable characters.
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Contact Information
For enquiries on this user guide, please call 1800 356 8015 or email [email protected].
Published by
Inland Revenue Authority of Singapore
Published on 12 Oct 2018
The information provided is intended for better general understanding and is not intended to
comprehensively address all possible issues that may arise. The contents are correct as at 12 Oct 2018 and
are provided on an “as is” basis without warranties of any kind. IRAS shall not be liable for any damages,
expenses, costs or loss of any kind however caused as a result of, or in connection with your use of this user
guide.
While every effort has been made to ensure that the above information is consistent with existing policies
and practice, should there be any changes, IRAS reserves the right to vary its position accordingly.
© Inland Revenue Authority of Singapore