user guide

Lenovo

Read the safety notices and important tips in the included manuals before using your computer.

User Guide

First Edition (January 2014) Copyright Lenovo 2014.

Before using the product, be sure to read Lenovo Safety and General Information Guide first.

The features described in this guide are common to most models. Some features might not be available on your computer and/or your computer might include features that are not described in this user guide.

LIMITED AND RESTRICTED RIGHTS NOTICE: If data or software is delivered pursuant a General Services Administration GSA contract, use, reproduction, or disclosure is subject to restrictions set forth in Contract No. GS-35F-05925.

Notes

Some instructions in this guide may assume that you are using Windows 7 or Windows 8.1. If you are using other Windows operating systems, some operations may be slightly different. If you are using other operating systems, some operations may not apply to you.

The illustrations in this manual may differ from the actual product. Please refer to the actual product.

The illustrations used in this manual are for the Lenovo B50-70 unless otherwise stated.

For details, refer to Guides & Manuals at http://support.lenovo.com.

Regulatory Notice

LenovoUser Guide

Instructions and technical information in this manual are applicable to the following Lenovo notebook computers unless otherwise stated.

Model name MTLenovo B40-30 20390, 80F1Lenovo B40-70 20392, 80F3Lenovo B40-45 20394, 80F5 Lenovo B50-30 20382, 80ESLenovo B50-30 Touch 20383, 80ETLenovo B50-70 20384, 80EULenovo B50-45 20388, 80F0 Lenovo N40-30 20460, 80H4 Lenovo N40-70 20462, 80H6

Lenovo N50-70 20439, 80HALenovo N40-45 20461, 80H5Lenovo N50-45 20441, 80HC

Chapter 1. Getting to know your computer .......................................... 1Topview.......................................................................................................................1Leftsideview ..............................................................................................................6Rightsideview..........................................................................................................10Frontview ..................................................................................................................12Bottomview ...............................................................................................................14

Chapter 2. Learning the basics............................................................ 15Configuringtheoperatingsystemforthefirsttime ............................................15Puttingthecomputertosleeporshuttingitdown..............................................15Connectingtoawirelessnetwork ..........................................................................16Helpandsupport ......................................................................................................17Operatingsysteminterfaces(fortheWindows8.1operatingsystem) .............18Charmsandthecharmsbar(fortheWindows8.1operatingsystem)..............19

Chapter 3. Lenovo OneKey Recovery system ................................... 21Chapter 4. Troubleshooting ................................................................. 23

Frequentlyaskedquestions .....................................................................................23Troubleshooting ........................................................................................................26

Appendix A. CRU instructions............................................................. 30Replacingthebatterypack.......................................................................................31Replacingtheharddiskdrive .................................................................................32Replacingthememory .............................................................................................35ReplacingthewirelessLANcard ...........................................................................38Replacingtheopticaldrive ......................................................................................40Replacingthekeyboard............................................................................................42

Trademarks............................................................................................ 45

Contentsi

Chapter 1. Getting to know your computer

Top view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

B40-30/N40-30/B40-70/N40-70/B40-45/N40-45 2 1

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B50-30/B50-30 Touch/B50-70/N50-70/B50-45/N50-45

Note:

Thedashedareasindicatepartsthatareinvisiblefromtheoutside. Theillustrationsmaydifferfromtheactualproduct.Pleaserefertotheactualproduct.

Attention:

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Donotopenthedisplaypanelbeyond130degrees.Whenclosingthedisplaypanel,becarefulnottoleavepensoranyotherobjectsinbetweenthedisplaypanelandthekeyboard.Otherwise,thedisplaypanelcanbedamaged.


Integrated camera Usedforvideocommunicationortakingphotos.Built-in microphone Usedforvideoconferencing,voicenarration,or

audiorecording.Wireless antennas(on select models)

Connectstoawirelessadaptertoreceiveandsendwirelessradiosignals.

Display Providesvisualoutput.Speakers Providesaudiooutput.Power button Pressthisbuttontoturnonthecomputer.Fingerprint reader(on select models)

Registersfingerprintsthatcanbeusedaspasswordstosecureyourcomputer.

Touchpad Performsthesamerespectivefunctionsasaconventionalmouse.Slideyourfingertiponthetouchpadinthedirectionyouwishtomovethecursor.

Touchpad buttons Performsthefunctionsoftheleftandrightbuttonsasthoseoftheleftandrightbuttonsonaconventionalmouse.

Note: YoucanenableordisablethetouchpadandthetouchpadbuttonsbypressingF6.

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Using the keyboardYourcomputerhasanumerickeypad,hotkeys,andfunctionkeysincorporatedinitsstandardkeyboard.Numeric keypad (Applicable for B50/N50 Series)Thekeyboardhasaseparatenumerickeypad.Toenableordisablethekeypad,presstheNumericLockkey(NumLock).

HotkeysYoucanaccesscertainsystemsettingsquicklybypressingtheappropriatehotkeys.

: Mutes/unmutesthesound.

: Enables/disablesAirplanemode.

: Decreasesthevolumelevel. : Switchestheactiveprogram.

: Increasesthevolumelevel.

: TurnstheLCDscreenbacklighton/off.

: Closesthecurrentlyactivewindow. :

Projectstoaconnecteddisplay.

: Refreshesthedesktoporthecurrentlyactivewindow. :

Decreasesdisplaybrightness.

Insert PrtSc Delete Home End PgUp PgDnPause Break ScrLk SysRq

Fn

Note: Thenumericlockindicatorisonwhenthenumerickeypadisenabled.4

: Enables/disablesthetouchpad. : Increasesdisplaybrightness.

Note: IfyouchangetheHotKeyModefromEnabledtoDisabledintheBIOSsetuputility,youneedtopresstheFnkeyincombinationwiththeappropriatehotkey.


Function key combinations

Tousethefunctionkeycombinations,presstheFnkey ,thenpressoneofthefunctionkeys .B40-30/N40-30/B40-70/N40-70/B40-45/N40-45:

B50-30/B50-30 Touch/B50-70/N50-70/B50-45/N50-45:

Thefollowingisabriefintroductiontothefunctionkeycombinations.Fn + Home: Activatethepausefunction.Fn + End: Activatethebreakfunction.Fn + PgUp: Enable/disablethescrolllock.Fn + PgDn: Activatetheinsertfunction.

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Insert PrtSc Delete Home End PgUp PgDnPause Break ScrLk SysRq

Fn1

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Left-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

B40-30/N40-30/B40-70/N40-70/B40-45/N40-45/B50-30/B50-30 Touch/B50-45/N50-45

B50-70/N50-70

AC power adapter jack ConnectstheACpoweradapter.Lenovo OneLink connector(on select models)

WhentheACpoweradapterisconnectedtotheACpoweradapterjack,itprovidespowertothecomputerandchargesthebattery.WhenasupportedThinkPadOneLinkDockisconnectedtotheLenovoOneLinkconnector,itcannotonlyextendthecomputercapabilities,butalsoprovideACpowertothecomputerandchargethebattery.

TousetheLenovoOneLinkconnector,youneedtoremovetheconnectorcoverfromtheLenovoOneLinkconnectorfirst.

Note: Ensurethatyoukeeptheconnectorcover.ReattachittotheLenovoOneLink

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connectorwhenyouarenotusingtheLenovoOneLinkconnector.Ventilation slots Dissipatesinternalheat.c


Attention: Makesurethatnoneoftheventilationslotsareblockedorelseoverheatingofthe

computermayoccur.VGA port Connectstoexternaldisplaydevices.RJ-45 port ConnectsthecomputertoanEthernetnetwork.

Danger: Toavoidtheriskofelectricalshock,donotconnectatelephonecabletotheEthernet

port.YoucanonlyconnectanEthernetcabletothisport.HDMI port ConnectstodeviceswithHDMIinputsuchasaTV

oradisplay.USB 3.0 ports or USB 2.0 ports

ConnecttoUSBdevices.Fordetails,seeConnectingUSBdevicesonpage8.

Note: TheUSB3.0connectoriscompatiblewithUSB1.1,2.0,and3.0.

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Connecting USB devicesYoucanconnectaUSBdevicetoyourcomputerbyinsertingitsUSBplug(TypeA)intotheUSBportonyourcomputer.

ThefirsttimeyouplugaUSBdeviceintoaUSBportonyourcomputer,Windowsautomaticallyinstallsadriverforthatdevice.Afterthedriverisinstalled,youcandisconnectandreconnectthedevicewithoutperforminganyadditionalsteps.

BeforedisconnectingaUSBstoragedevice,makesureyourcomputerhasfinishedusingthedevicetotransferthedata.ClicktheSafelyRemoveHardwareandEjectMediaiconinthenotificationareaoftheWindowsdesktopscreentoremovethedevicebeforedisconnecting.

Note: Typically,Windowsdetectsanewlyconnecteddeviceafterconnectingitandtheninstallsthedriverautomatically.However,somedevicesmightrequireyoutoinstallthedriverbeforeconnecting.Checkthedocumentationprovidedbythemanufacturerofthedevicebeforeconnecting.

Note: IfyourUSBdeviceusesapowercord,connectthedevicetoapowersourcebefore

connectingit.Otherwise,thedevicemaynotberecognized. Whenthecomputerisinsleepmode,youcanonlyusethekeyboardinsteadofthemouse

towakeupthecomputer.8


Connecting to a wired networkWiredconnectionsareareliableandsafewaytoconnectthecomputertotheInternet.

Hardware connections:

Software configurationConsultyourInternetServiceProvider(ISP)fordetailsabouthowtoconfigureyourcomputer.

Cable CableInternetservicesuseacablemodemconnectedtotheresidentialcableTVline.

DSL DSLisafamilyofrelatedtechnologiesthatbringhighspeednetworkaccesstohomesandsmallbusinessesoverordinarytelephonelines.

Note: Theabovediagramsareforreferenceonly.Actualconnectionsmethodmayvary.

*

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* *

TV cable

Splitter *

Cable modem *

* Not supplied.

Telephone line

Splitter *

DSL modem *

Cables DSL9


Right-side view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

B40-30/N40-30/B40-70/N40-70/B40-45/N40-45:

B50-30/B50-30 Touch/B50-70/N50-70/B50-45/N50-45:

Combo audio jack Connectstoaheadset.Note: Thecomboaudiojackdoesnotsupportconventionalmicrophones. Therecordingfunctionmightnotbesupportedifthirdpartyheadphonesorheadsets

areconnectedduetodifferentindustrystandards.USB port ConnectstoUSBdevices.Fordetails,see

ConnectingUSBdevicesonpage8.Novo button Whenthecomputerisoff,pressthisbuttontostart

theLenovoOneKeyRecoverysystem,ortostartupnormally,ortheBIOSsetuputility,ortoenterthebootmenu.

Kensington lock slot Attachasecuritylock(notsupplied)heretohelpprotectyourcomputerfromtheftandunauthorizeduse.Youcanattachasecuritylocktoyourcomputertohelppreventitfrombeingremovedwithoutyour

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permission.Fordetailsoninstallingthesecuritylock,pleaserefertotheinstructionsshippedwiththesecuritylockthatyouhavepurchased.


Note: Beforepurchasinganysecurityproduct,verifythatitiscompatiblewiththistypeof

securitykeyhole. Youareresponsibleforevaluating,selecting,andimplementingthelockingdevicesand

securityfeatures.Lenovooffersnocomment,judgment,orwarrantyregardingthefunction,quality,orperformanceoflockingdevicesandsecurityfeatures.

Optical drive Reads/Burnsanopticaldiscs.e11


Front view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

System status indicatorsThesystemstatusindicatorsshowthecurrentstatusofyourcomputer.Power and battery status indicator Green:Thebatteryhasachargebetween20%and100%andtheACadapterisnotconnectedtothecomputer,orthebatteryhasachargebetween80%and100%andtheACpoweradapterisconnectedtothecomputer.

Blinkinggreen:Thebatteryhasachargebetween20%and80%andtheACpoweradapterisconnectedtothecomputerorthecomputerisinsleepmode.

Amber:Thebatteryhasachargebetween5%and20%andtheACadapterisnotconnectedtothecomputer.

Blinkingamber:Thebatteryhasachargeof20%orlessandtheACpoweradapterisconnectedtothecomputer.

Off:Thebatteryisdetached,orthebatteryhasachargeof5%orlessandtheACadapterisnotconnectedtothecomputer,orthecomputerispoweredofforinhibernatemode.

System status indicators Fordetails,seeSystemstatusindicatorsonpage12.

Memory card slot Acceptsmemorycards(notsupplied).Fordetails,seeUsingmemorycards(notsupplied)onpage13.

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Hard disk drive indicator

Whenthisindicatorison,theharddiskdriveisreadingorwritingdata.

Using memory cards (not supplied) Yourcomputersupportsthefollowingtypesofmemorycard: SecureDigital(SD)card SecureDigitalHighCapacity(SDHC)card SDeXtendedCapacity(SDXC)card MultiMediaCard(MMC)

Inserting a memory cardSlideamemorycardinuntilitclicksintoplace.

Removing a memory card1 Push the memory card in until you hear a click.2 Gently pull the memory card out of the memory card slot.

Attention: Whentheindicatorison,donotputthecomputerintosleepmodeorturnoffthe

computer. Whentheindicatorison,donotmovethecomputer.Suddenphysicalshockmight

causeharddiskdriveerrors.

Attention: Insertonlyonecardintheslotatatime. ThiscardreaderdoesnotsupportSDIOdevices(SuchasSDIOBluetooth,andsoon).

Note: Ifadummycardisshippedwiththecomputer,pushthedummycardandremoveitbeforeinsertingamemorycard.

Attention: Beforeremovingamemorycard,disableitthroughSafelyRemoveHardwareandEjectMediatoavoiddatacorruption.13


Bottom view - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Battery latch-manual Keepsthebatterypacksecuredinplace.Battery pack Providethepowerforthecomputer.Battery latch-spring loaded Keepsthebatterypacksecuredinplace.Bottom slot cover Theharddiskdrive,memorymodule,and

miniPCIExpressCardareplacedunderneath.

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Chapter 2. Learning the basics

Configuring the operating system for the first time - - - - - - - - - -Youneedtoconfiguretheoperatingsystemwhenitisfirstused.Theconfigurationprocessmayincludetheproceduresbelow: Acceptingtheenduserlicenseagreement ConfiguringtheInternetconnection Registeringtheoperatingsystem Creatingauseraccount

Putting the computer to sleep or shutting it down - - - - - - - - - - - - -Whenyouhavefinishedworkingwithyourcomputer,youcanputittosleeporshutitdown.

Putting your computer to sleepIfyouwillbeawayfromyourcomputerforonlyashorttime,putthecomputertosleep.Whenthecomputerisinsleepmode,youcanquicklywakeituptoresumeuse,bypassingthestartupprocess.Toputthecomputertosleep,dooneofthefollowing: Closethedisplaylid. Pressthepowerbutton. Preformthefollowingbasedontheoperatingsystem.FortheWindows7operatingsystem:ClickStart Sleep.FortheWindows8.1operatingsystem:Openthecharmsbar,thenselectSettings Power Sleep.

Attention: Waituntilthepowerandbatterystatusindicatorlightstartsblinkinggreen

(indicatingthatthecomputerisinsleepmode)beforeyoumoveyourcomputer.Movingyourcomputerwhiletheharddiskdriveisspinningcandamagetheharddisk,causinglossofdata.15


Towakeupthecomputer,dooneofthefollowing: Pressthepowerbutton. PresstheFnkeyonthekeyboard.

Shutting down the computerIfyouarenotgoingtouseyourcomputerforalongtime,shutitdown.Toshutdownyourcomputer: FortheWindows7operatingsystem:ClickStart Shutdown.

FortheWindows8.1operatingsystem:Moveyourcursortothelowerrightcornerofthescreentoopenthecharmsbar,thenselectSettings Power Shutdown.

Connecting to a wireless network - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Enabling the wireless connectionToconnecttoawirelessnetwork,dothefollowing:1 Ensuretheairplanemodeisturnedoff.Iftheairplanemodeisturnedon,

pressthehotkeyF7( )toturnthismodeoff.2 Viewtheavailablewirelessnetworks.

FortheWindows7operatingsystem:ClickthewirelessnetworkconnectionstatusiconintheWindowsnotificationarea.Alistofavailablewirelessnetworkswillbedisplayed.

FortheWindows8.1operatingsystem:OpenthecharmsbarandselectSettings .Alistofavailablewirelessnetworkswillbedisplayed.

3 Clickanetworknameinthelist,andthenclickConnect.Note: Somenetworksrequireanetworksecuritykeyorpassphrasetoconnect.

Toconnecttooneofthosenetworks,askthenetworkadministratorortheInternetserviceprovider(ISP)forthesecuritykeyorpassphrase.16

Software configuration


ConsultyourInternetServiceProvider(ISP)andsearchtheWindowsHelpandSupportCenterfordetailsonhowtoconfigureyourcomputer.

Help and support - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -IfyouhavequestionsaboutusingtheWindowsoperatingsystem,refertoWindowsHelpandSupport.ToaccessWindowsHelpandSupport: FortheWindows7operatingsystem:ClickStart HelpandSupport.

FortheWindows8.1operatingsystem: OpenthecharmsbarandselectSettings,andthenselectHelpontheSettingsmenu.

PresstheWindowskey +Fn+F1orFn+F1.YoucanreadtheWindowsHelpandSupportfileonyourcomputer.YoucanalsogetonlinehelpandsupportbyclickingononeofthetwolinkslistedunderMoretoexplore.Note: Windows8.1alsoprovidesanapp,Help+Tips.YoucanfinditontheStartscreen,to

learnmoreinformationonnewfeaturesofWindows8.1.17


Operating system interfaces (for the Windows 8.1 operating system) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Windows8.1comeswithtwomainuserinterfaces:theStartscreenandtheWindowsdesktop.ToswitchfromtheStartscreentotheWindowsdesktop,dooneofthefollowing: SelecttheDesktoptileontheStartscreen. PresstheWindowskey +D.ToswitchfromthedesktoptotheStartscreen,dooneofthefollowing: SelectStart fromthecharmsbar. PresstheWindowskey . Movethecursortothelowerleftcorner,andthenselecttheStartscreenbutton.

Start screen Desktop18


Charms and the charms bar (for the Windows 8.1 operating system) - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Charmsarenavigationbuttonsthatletyouaccessbasictasksquickly.Charmsinclude:Search,Share,Start,Devices,andSettings.Thecharmsbaristhemenuthatcontainsthecharms.Todisplaythecharmsbar,dooneofthefollowing: Movethecursortotheupperrightorlowerrightcorneruntilthecharmsbarisdisplayed.

PresstheWindowskey +C.

Search charm

TheSearchcharmenablesyoutofindwhatyouarelookingfor,includingapps,settingsandfiles.19


Share charm

TheSharecharmletsyousendlinks,photos,andmoretoyourfriendsandsocialnetworkswithoutleavingtheappyouarein.

Start charm

TheStartcharmisafastwaytogototheStartscreen. Devices charm

TheDevicescharmallowsyoutoconnectorsendfilestoconnectedexternaldevices,includingthedevicestoplay,print,andproject.

Settings charm

TheSettingscharmletsyouperformbasictasks,suchassettingthevolumeorshuttingdownthecomputer.Also,youcangettotheControlPanelthroughtheSettingscharmwhenontheDesktopscreen.20

TheaboveinstructionsshouldbefollowedwhenWindowscanbestartednormally.

Whenthecomputerisinhibernationstatus,youcannotstarttheLenovoOneKeyRecovery

systembypressingtheNovobuttonforWindows7system.Chapter 3. Lenovo OneKey Recovery system

TheLenovoOneKeyRecoverysystemissoftwaredesignedtobackupandrestoreyourcomputer.Youcanuseittorestorethesystempartitiontoitsoriginalstatusincaseofasystemfailure.Youcanalsocreateuserbackupsforeasyrestorationasrequired.

Backing up the system partitionYoucanbackupthesystempartitiontoanimagefile.Tobackupthesystempartition,dothefollowing:1 ClickOneKeyRecoveryonthehomescreentostarttheLenovoOneKey

Recoverysystem.2 ClickSystemBackup.3 SelectabackuplocationandclickNexttostartthebackup.

RestoringYoucanchoosetorestorethesystempartitiontoitsoriginalstatusortoapreviouslycreatedbackuppoint.Torestorethesystempartition,dothefollowing:1 PresstheNovobuttonorclickOneKeyRecoveryonthehomescreento

starttheLenovoOneKeyRecoverysystem.2 ClickSystemRecovery.Thecomputerrestartstotherecoveryenvironment.3 Followtheonscreeninstructionstorestorethesystempartitiontoits

originalstatusortoapreviouslycreatedbackuppoint.

Note:ToutilizethefeaturesoftheOneKeyRecoverysystem,yourharddiskalreadyincludesahiddenpartitionbydefaulttostorethesystemimagefileandtheOneKeyRecoverysystemprogramfiles.Thisdefaultpartitionishiddenforsecurityreasons,whichiswhytheavailablediskspaceislessthanthestatedcapacity.

Note: Youcanchooseabackuplocationonthelocalharddiskdriveoranexternalstorage

device. Thebackupprocessmaytakeawhile. ThebackupprocessisonlyavailablewhenWindowscanbestartednormally.

Note: Therecoveryprocessisirreversible.Makesuretobackupanydatayouwishtosaveonthe

systempartitionbeforestartingtherecoveryprocess. Therecoveryprocessmaytakeawhile.MakesuretoconnecttheACpoweradapterto

yourcomputerduringtherecoveryprocess.21

Chapter 3. Lenovo OneKey Recovery system

IfWindowscannotbestarted,followthestepsbelowtostarttheLenovoOneKeyRecoverysystem:1 Shutdownthecomputer.2 PresstheNovobutton.FromtheNovoButtonMenu,selectSystem

recoveryandpressEnter.22

Chapter 4. Troubleshooting

Frequently asked questions - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Thissectionlistsfrequentlyaskedquestionsbycategory.

Finding informationWhatsafetyprecautionsshouldIfollowwhenusingmycomputer?

TheLenovoSafetyandGeneralInformationGuidewhichcamewithyourcomputercontainssafetyprecautionsforusingyourcomputer.Readandfollowalltheprecautionswhenusingyourcomputer.

WherecanIfindthehardwarespecificationsformycomputer?Youcanfindhardwarespecificationforyourcomputerfromtheprintedflyerswhichcamewithyourcomputer.

WherecanIfindwarrantyinformation?Forthewarrantyapplicabletoyourcomputer,includingthewarrantyperiodandtypeofwarrantyservice,seetheLenovolimitedwarrantyflyerthatcamewithyourcomputer.

Drivers and preinstalled softwareWherearetheinstallationdiscsforLenovopreinstalledsoftware(desktopsoftware)?

YourcomputerdidnotcomewithinstallationdiscsforLenovopreinstalledsoftware.Ifyouneedtoreinstallpreinstalledsoftware,youcanfindtheinstallationprogramontheDpartitionofyourharddisk.Ifyoucannotfindtheinstallationprogramthere,downloaditfromtheLenovoconsumersupportWebsite.

WherecanIfinddriversforthevarioushardwaredevicesofmycomputer?IfyourcomputerispreinstalledwithaWindowsoperatingsystem,LenovoprovidesdriversforthehardwaredevicesthatyouneedontheDpartitionofyourharddisk.YoucanalsodownloadthelatestdevicedriversfromtheLenovoconsumersupportWebsite.23


Recovery systemWherearetherecoverydiscs?

Yourcomputerdidnotcomewithrecoverydiscs.Usetherecoverysystemifyouneedtorestorethesystemtoitsfactorystatus.

WhatcanIdoifthebackupprocessfails?Ifyoucanstartthebackupbutitfailsduringthebackupprocess,trythefollowingsteps:1 Closeallopenprograms,andthenrestartthebackupprocess.2 Checktoseeifthedestinationmediaisdamaged.Selectanotherpath

andthentryagain.WhendoIneedtorestorethesystemtoitsfactorystatus?

Usethisfeaturewhentheoperatingsystemfailstostartup.Ifthereiscriticaldataonthesystempartition,backitupbeforestartingrecovery.

BIOS setup utilityWhatistheBIOSsetuputility?

TheBIOSsetuputilityisROMbasedsoftware.Itcommunicatesbasiccomputerinformationandprovidesoptionsforsettingbootdevices,security,hardwaremode,andotherpreferences.

HowcanIstarttheBIOSsetuputility?TostarttheBIOSsetuputility:1 Shutdownthecomputer.2 PresstheNovobuttonandthenselectBIOSSetup.

HowcanIchangethebootpriority?Therearetwobootpriorities:UEFIFirstandLegacyFirst.Tochangethe bootpriority,starttheBIOSsetuputilityandsetBootPrioritytoUEFIFirstorLegacyFirstintheBootmenu.24


WhendoIneedtochangethebootpriority?ThedefaultbootprioritiesareUEFIFirst.Ifyouneedtoinstallalegacyoperatingsystem(thatis,anearlierversionthanthatofyourcurrentoperatingsystem)onyourcomputer,youwillneedtochangethebootprioritytoLegacyFirst.Thelegacyoperatingsystemcannotbeinstalledifyoudonotchangethebootpriority.

Getting helpHowcanIcontactthecustomersupportcenter?

SeeChapter3.GettinghelpandserviceofLenovoSafetyandGeneralInformationGuide.25


Troubleshooting - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Display problemsWhen I turn on the computer, nothing appears on the screen.

Ifthescreenisblank,makesurethat: TheACpoweradapterisconnectedtothecomputer,andthepowercordispluggedintoaworkingelectricaloutlet.

Thecomputerpowerison.Pressthepowerbuttonagainforconfirmation.

IfyouareusingtheACpoweradapterorthebattery,andthebatterystatusindicatorison,pressF12( )tomakethescreenbrighter.

Iftheseitemsaresetcorrectly,andthescreenremainsblank,havethecomputerserviced.

When I turn on the computer, only a white cursor appears on a blank screen.

RestorebackedupfilestoyourWindowsenvironmentortheentirecontentsofyourharddisktoitsoriginalfactorycontentsusingtherecoverysystem.Ifyoustillseeonlythecursoronthescreen,havethecomputerserviced.

My screen goes blank while the computer is on.

Yourscreensaverorpowermanagementmightbeenabled.Dooneofthefollowingtoexitfromthescreensaverortoresumefromsleepmode: Touchthetouchpad. Pressanykeyonthekeyboard. Pressthepowerbutton. PressF9( )toconfirmwhetherthebacklightfortheLCDscreenhasbeenturnedoff.

Iftheproblempersists,followthesolutioninthenextproblemThescreenisunreadableordistorted.

The screen is unreadable or distorted.

Makesurethat: Thedisplaydevicedriverisinstalledcorrectly. Thescreenresolutionandcolorqualityaresetcorrectly.

Themonitortypeiscorrect.26

Incorrect characters appear on the screen.

Aretheoperatingsystemorprogramsinstalledcorrectly?Iftheyareinstalledandconfiguredcorrectly,havethecomputerserviced.


BIOS password problemsI forgot my password. Ifyouforgetyouruserpassword,youmustaskthe

systemadministratortoresetyouruserpassword. IfyouforgetyourHDDpassword,aLenovoauthorizedservicercannotresetyourpasswordorrecoverdatafromtheharddisk.YoumusttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavetheharddiskdrivereplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

IfyouforgetyourSupervisorpassword,aLenovoauthorizedservicercannotresetyourpassword.YoumusttakeyourcomputertoaLenovoauthorizedserviceroramarketingrepresentativetohavethesystemboardreplaced.Proofofpurchaseisrequired,andafeewillbechargedforpartsandservice.

Sleep problemsThe critical low-battery error message appears, and the computer immediately turns off.

Thebatterypowerisgettinglow.ConnecttheACpoweradaptertothecomputer,orreplacethebatterywithafullychargedone.

The computer enters sleep mode immediately after Power-on self-test (POST).

Makesurethat: Thebatteryischarged. Theoperatingtemperatureiswithintheacceptablerange.SeeChapter2.UseandcareInformationintheLenovoSafetyandGeneralInformationGuide.

Note: Ifthebatteryischargedandthetemperatureiswithinanacceptablerange,havethecomputerserviced.

The computer does not return from sleep mode, and the computer does not work.

Ifyourcomputerisinsleepmode,connecttheACpoweradaptertothecomputerandthenpresstheFnkeyorthepowerbutton.

Ifthesystemstilldoesnotreturnfromsleepmode,stopsresponding,orcannotbeturnedoff,resetthecomputer.Unsaveddatamaybelost.Toresetthecomputer,pressandholdthepowerbuttonfor427

secondsormore.


Sound problemsNo sound can be heard from the speakers even when the volume is turned up.

Makesurethat: Themutefunctionisoff. Thecomboaudiojackisnotused. Thespeakersareselectedastheplaybackdevice.

Battery problemsYour computer shuts down before the power and battery status indicator shows empty.-or-Your computer operates after the power and battery status indicator shows empty.

ResetthebatterygaugeusingLenovoEnergyManagement.Iftheproblempersists,replacewithanewbatterypack.

The computer does not operate with a fully charged battery.

Thesurgeprotectorinthebatterymightbeactive.Turnoffthecomputerforoneminutetoresettheprotector;thenturnonthecomputeragain.

Hard disk drive problemThe hard disk drive does not work.

IntheBootmenuintheBIOSsetuputility,makesurethattheharddiskdriveisincludedintheEFIlist.28


Other problemsYour computer does not respond.

Toturnoffyourcomputer,pressandholdthepowerbuttonfor4secondsormore.Ifthecomputerstilldoesnotrespond,removethebatterypackandtheACpoweradapter.

Yourcomputermightlockwhenitenterssleepmodeduringacommunicationoperation.Disablethesleeptimerwhenyouareworkingonthenetwork.

The computer does not start from a device you want.

SeetheEFIlistoftheBIOSsetuputility.MakesurethattheBIOSsetuputilityissetsothatthecomputerstartsfromthedeviceyouwant.

Alsomakesurethatthedevicefromwhichthecomputerstartsisenabled.MakesurethatthedeviceisincludedintheEFIlistintheBIOSsetuputilitycorrectly.

PressF12whentheLenovologoappearsonthescreenwhilethecomputerisstartinguptoselectthedeviceyouwantthecomputerstartsfrom.

The connected external device does not work.

DonotconnectordisconnectanyexternaldevicecablesotherthanUSBwhilethecomputerpowerison;otherwise,youmightdamageyourcomputer.

WhenusingahighpowerconsumptionexternaldevicesuchasanexternalUSBopticaldiskdrive,useanexternaldevicepoweradapter.Otherwise,thedevicemightnotberecognized,orsystemshutdownmightresult.29

Appendix A. CRU instructions

CustomerReplaceableUnits(CRUs)arepartsthatcanbeupgradedorreplacedbythecustomer.IfaCRUisdeterminedtobedefectiveduringthewarrantyperiod,areplacementCRUwillbeprovidedtothecustomer.CustomersareresponsibleforinstallingtheselfserviceCRUsforthisproduct.CustomersalsocaninstalloptionalserviceCRUs,whichmightrequiresometechnicalskillsortools,orrequestthatatechnicianinstalltheoptionalserviceCRUunderthetermsoftheapplicablewarrantyservicetypeforyourcountryorregion.

Notes: TheillustrationsusedinthischapterareoftheLenovoB5070,unlessotherwisestated. Theillustrationsinthismanualmightdifferfromtheactualproduct.Pleaserefertothe

actualproduct.30


Replacing the battery pack - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Toreplacethebatterypack,dothefollowing:1 Unlockthemanualbatterylatch .Whileholdingthespringloaded

batterylatchintheunlockedposition ,removethebatterypackinthedirectionshownbythearrow .

2 Installafullychargedbatterypack.3 Slidethemanualbatterylatchtothelockedposition.

Note: UseonlythebatteryprovidedbyLenovo.Anyotherbatteriescouldigniteorexplode. Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputer

beforeyoureplacethebatterypack. Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

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Replacing the hard disk drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Youcanincreasethestoragecapacityofyourcomputerbyreplacingtheharddiskdrivewithoneofgreatercapacity.YoucanpurchaseanewharddiskdrivefromyourresellerorLenovomarketingrepresentative.

Theharddiskdriveisverysensitive.Incorrecthandlingcancausedamageandpermanentlossofdataontheharddisk.Beforeremovingtheharddiskdrive,makeabackupcopyofalltheinformationontheharddisk,andthenturnthecomputeroff.Neverremovetheharddiskdrivewhilethesystemisoperatingorinsleepmode.

Notes: Replacetheharddiskdriveonlyforupgradingorrepair.Theconnectorsandbayofthe

harddiskdrivewerenotdesignedforfrequentchangesordriveswapping. Thepreinstalledsoftwarearenotincludedonanoptionalharddiskdrive. Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputer

beforeyoureplacetheharddiskdrive. Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

Handling a hard disk drive Donotdropthedriveorsubjectittophysicalshock.Putthedriveonamaterial,suchassoftcloth,thatabsorbsanyphysicalshock.

Donotapplypressuretothecoverofthedrive. Donottouchtheconnectorofthedrive.32


Toreplacetheharddiskdrive,dothefollowing:1 Removethebatterypack.Fordetails,seeReplacingthebatterypackon

page31.2 Removethescrews ,andthenremovethebottomslotcover .

3 Removetheframefixingscrews .

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4 Removetheharddiskdrivebygentlypullingitinthedirectionofthearrow .

5 Removethescrewsanddetachthemetalframefromtheharddiskdrive.6 Attachthemetalframetoanewharddiskdriveandtightenthescrews.7 Slidethenewharddiskdrivefirmlyintoplace,andthenreinstallthe

framefixingscrewstosecurethedrive.8 Reinstallthebottomslotcoverandtightenthescrews.9 Reinstallthebatterypack.Fordetails,seeReplacingthebatterypackon

page31.

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Replacing the memory - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Youcanincreasetheamountofmemoryinyourcomputerbyinstallingdoubledataratethreesynchronousdynamicrandomaccessmemory(DDR3SDRAM)availableasanoptioninthememoryslotofyourcomputer.DDR3SDRAMmodulesareavailableinvariouscapacities.

ToinstallaDDR3SDRAMmodule,dothefollowing:1 Touchametaltableoragroundedmetalobjecttoreduceanystatic

electricityinyourbody,whichcoulddamagetheDDR3SDRAM.DonottouchthecontactedgeoftheDDR3SDRAMmodule.

2 Removethebatterypack.Fordetails,seeReplacingthebatterypackonpage31.

3 Removethescrews ,andthenremovethebottomslotcover .

Note: Useonlythememorytypessupportedbyyourcomputer.Ifyouincorrectlyinstall

optionalmemory,orinstallanunsupportedmemorytype,awarningbeepwillsoundwhenyoutrytostartthecomputer.

Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputerbeforeyoureplacethememory.

Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

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4 IftwoDDR3SDRAMmodulesarealreadyinstalledinthememoryslot,removeoneofthemtomakeroomforthenewonebypullingoutonthelatchesonbothedgesofthesocketatthesametime.BesuretosavetheoldDDR3SDRAMforfutureuse.

5 AlignthenotchoftheDDR3SDRAMmodulewiththeprotrusionofthesocketandgentlyinsertthenewmoduleata3045angle.

6 PushtheDDR3SDRAMmoduledownuntilthelatchesonbothsidesofthesocketlockintoitsposition.

7 Afteraligningtheattachmentclipswiththeirmatchinggaps,reinstallthebottomslotcover.

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8 Reinstallthebatterypack.Fordetails,seeReplacingthebatterypackonpage31.

TomakesurethattheDDR3SDRAMmoduleisinstalledcorrectly,doasfollows:1 PresstheNovobuttontoopentheNovobuttonmenu.2 SelecttheBIOSSetup.TheSystemMemoryitemshowsthetotalamount

ofmemoryinstalledinyourcomputer.37


Replacing the wireless LAN card - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

ToreplacethewirelessLANcard,dothefollowing:


2 Removethescrews ,andthenremovethebottomslotcover .

3 DisconnectthetwowirelessLANcables(oneblack,onewhite) .RemovethescrewthatsecuresthewirelessLANcard .

Note: Makesurethecomputeristurnedoffandallthecablesdisconnectedfromthecomputer

beforeyoureplacetheLANcard. Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

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4 RemovethewirelessLANcard .

5 InstallthenewwirelessLANcardandtightenthescrewtosecuretheLANcard.

6 ReconnectthetwowirelessLANcables(oneblack,onewhite).

7 Reinstallthebottomslotcoverandtightenthescrews.8 Reinstallthebatterypack.Fordetails,seeReplacingthebatterypackon

page31.

Note: WheninstallingorreinstallingthewirelessLANcard,makesuretoplugtheblackcableintothejacklabeledAUXandthewhitecableintothejacklabeledMAIN.

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539


Replacing the optical drive - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Toreplacetheopticaldrive,dothefollowing:


2 Removethescrew .B40-30/N40-30/B40-70/N40-70/B40-45/N40-45:

B50-30/B50-30 Touch/B50-70/N50-70/B50-45/N50-45:


beforeyoureplacetheopticaldrive. Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

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3 Gentlypulltheopticaldriveoutfromitscavity .

4 Insertanewopticaldriveandtightenthescrewtosecurethedrive.5 Reinstallthebatterypack.Fordetails,seeReplacingthebatterypackon

page31.

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Replacing the keyboard - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Toreplacethekeyboard,dothefollowing:


2 Removethescrews .

3 Turnthecomputeroverandopenthedisplaypanel.


beforeyoureplacethekeyboard. Makesurethecomputerdisplayisclosedtoavoidbeingdamaged.

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4 Pulltounsnapthekeyboardinthedirectionasshownbythearrows .

5 Liftupthekeyboard anddetachtheconnectorinthedirectionshownbythearrows .

6 Reinstallthenewkeyboardandtightenthescrews.7 Reinstallthebatterypack.Fordetails,seeReplacingthebatterypackon

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page31.


ThefollowingtableprovidesalistofCRUsforyourcomputer,andinformsyouofwheretofindreplacementinstructions.SelfserviceCRUs

OptionalserviceCRUs

Safety, Warranty, and Setup Guide User GuideAC power adapter Power cord Battery pack Memory

Safety, Warranty, and Setup Guide User GuideHard disk drive Wireless LAN card Keyboard Optical drive 44

Trademarks

ThefollowingtermsaretrademarksorregisteredtrademarksofLenovointheUnitedStates,othercountries,orboth.

LenovoOneKeyVeriFace

MicrosoftandWindowsaretrademarksofMicrosoftCorporationintheUnitedStates,othercountries,orboth.

Othercompany,products,orservicenamesmaybetrademarksorservicemarksofothers.45

en-USRev. CT01

Chapter 1. Getting to know your computerTop viewLeft-side viewRight-side viewFront viewBottom view

Chapter 2. Learning the basicsConfiguring the operating system for the first timePutting the computer to sleep or shutting it downConnecting to a wireless networkHelp and supportOperating system interfaces (for the Windows 8.1 operating system)Charms and the charms bar (for the Windows 8.1 operating system)

Chapter 3. Lenovo OneKey Recovery systemChapter 4. TroubleshootingFrequently asked questionsTroubleshooting

Appendix A. CRU instructionsReplacing the battery packReplacing the hard disk driveReplacing the memoryReplacing the wireless LAN cardReplacing the optical driveReplacing the keyboard

Trademarks

user guide

Documents

lenovo safety

80f5 lenovo b50

copyright lenovo

80f0 lenovo n40

80h4 lenovo n40

etlenovo b50

eslenovo b50

eulenovo b50