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Copyright© JSE Limited 2011

www.jse.co.za

JSE Colocation Services Communication

20 November 2013

These slides may not be

used in any manner

without prior written

permission from the JSE

Welcome to the

JSE Market Communication Broadcast

Session start: 11h00 SAST (GMT+2)

Teleconference number: +27 87 350 0288

Conference ID: 677002#

JSE moderator will dial in at 10h55 SAST

http://www.jse.co.za/Markets/Equity-

Market/Broadcast-Page.aspx

http://www.jse.co.za/Markets/Equity-Market/Broadcast-Page.aspx






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Agenda

Colocation Services Schedules

• Colocation Services Schedules

Colocation Services

• Update

• Summary

General

• Non-Display Data Usage

• 2014 Key Market Facing Dates

• High Level Timeline

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JSE Services Agreement (JSA)

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Colocation Services Schedules

Thank you to all customers for the feedback on the draft JSE Colocation

Services Schedules

The JSE will provide written feedback to each customer on the their

comments raised by the end of the week

It should be noted that the current JSA is not being amended with the

introduction of the Colocation Service, all comments raised relating to the

JSA will be taken into consideration when a JSA review is conducted

Final Colocation Services Schedules 1F and 2F are now available and have

been issued to all customers who have signed the JSE Letter of Undertaking

Customers wishing to make use of the Colocation Services must sign a JSA

and the Colocation Services Schedules. If the customer has already signed a

JSA then they only need to sign the Colocation Services Schedules

Please send an email request for a copy of the new schedules to your

Account Manager or [email protected]

mailto:[email protected]





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JSE Services Agreement (JSA) – Schedule 1F

This schedule must be signed prior to any take-on activity for the customer

Key Terms and Conditions in addition to JSA

• Initial contract period is 12 months from the effective date

• Thereafter, an annual automatic 12 month renewal unless notice provided

• For primary services, 2 months written notice period required – termination to be

effective at end of the initial or renewal period

• For additional services (associated and secondary services), termination at any

time with 30 days written notice

• Provision of Services linked to lease of JSE premises

• If the JSE has no HUs available and the Customer’s HU remains “dormant” for 60

consecutive days, the service can be terminated by the JSE

• JSE can relocate Customer Equipment to a different HU subject to reasonable

notice and at JSE’s cost

• No Colocation Services at JSE remote disaster recovery site

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This schedule must be signed prior to any take-on activity for the customer

Key Terms and Conditions in addition to JSA contd.

• Network Round Trip Latency is a contracted service level and is the average daily

round trip network latency of 100µs over a calendar month and is measured

between the Colocation Network and the Equity Market Gateways

• Services Fees as per current JSA can only be revised annually excluding the

electricity consumption component

» if increased by more than CPI (60 days notice), Customer can terminate by giving JSE 30

days notice as long as notice is given within the 60 days

» if methodology change (90 days notice), Customer can terminate by giving JSE 30 days

notice as long as notice is given within the 90 days

• Electricity consumption is charged for separately and is subject to any revised

charges or rates as notified by the Municipality of the City of Johannesburg or

Energy Regulator of South Africa or other authorised body

» Fees related to power consumption come into effect from the day the equipment is

installed into the Colocation environment and starts to consume power

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Customer Obligations

• Ensure Customer Services Order Form (CSOF) is up-to-date and accurate at all

times – CSOF will be issued shortly

• Access will only be authorised if all correct agreements and authorisations are in

place e.g. Membership, JSE Data Agreements, JSE SIP agreement, Sub-Lessee

approval etc.

• Ensure electricity consumption remains within the defined power usage thresholds

in the Services Documentation. In the event of a continuous breach of the

thresholds, customers will need to ensure adequate remedial actions are taken

• Customers must insure their own equipment - JSE will not be liable for loss

• Ensure compliance with all laws and regulations applicable as well as the JSE

policies and Services Documentation

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Colocation Services Order Form (CSOF) details all Colocation Primary,

Associated and Secondary Services elected by the customer

• Colocation Primary Services

» The number of Hosting Units (HU)

» Power Consumption required per HU e.g. 3.3kVA = 3kW or 5.5kVA = 5kW

» Required Trading and/or Market Data Connectivity per market

» Remote management connectivity from the Access Network

» Network latency monitoring

• Colocation Associated Services

» HU initial setup

» Remote hands support

» Remote management connectivity through the JSE London PoP and bandwidth

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Colocation Services Order Form (CSOF) details all Colocation Primary,

Associated and Secondary Services elected by the customer contd.

• Colocation Secondary Services

» Inter-connects

» Cross connects

» Sub-letting

» Additional network latency monitoring

» Time sync service

» Additional ports

» HU cable troughs and shelves

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Colocation Services - Schedule 2F

• Outlines Service Level Guidelines:

» Network latency monitoring and reporting

» Power consumption reporting

» Access to Hosting Units

» Production implementation

» Cross connect requests

» General customer support items and contact details

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JSE Services Agreement (JSA)

To form part of the initial take-on for go live - signed JSA and Colocation

Services Schedules must be signed by the end of January 2014

Completed Colocation Services Schedules can be sent to

[email protected] (as per current JSA process)

A request has been received for a fee calculator for the Colocation Services –

JSE will look into the possibility of providing this to customers in the future



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Colocation Services

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Colocation Services

Colocation Services updates made recently

• Power

» Due to Customer demand for additional power in HUs, the JSE investigated options to

offer additional power to customers who require it

» JSE will now offer either 3kW and/or 5kW HUs

» In the original build out of 35 HUs there will be 18 x 3kW HUs and 17 x 5kW HUs

» Additional costs are required to accommodate the 5kW HUs (PDUs, cooling, etc.) as well

as to standardise on the HU size resulting in a reduction of the total number of HUs being

available

• Time Sync Service with PTP

» Due to Customer demand for more accurate time syncing to microseconds

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Colocation Services - Summary

Colocation Services Documentation

• Document is available on the JSE Colocation Page of the website

Customer Eligibility

• Members

• Member Clients

• Information Subscribers

• Shared Infrastructure Providers (SIPs)

Colocation available for all JSE markets

Fees and Billing

• Prorated billing is applicable where relevant

• Relevant agreements and authorisations must be in place prior to go live in

production

http://www.jse.co.za/Documents-and-Presentations/JseColocation/Co-location.aspx

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Limited Capacity

• HUs will be provided on a first come first served basis

• HUs can only be secured once all signed agreements are in place

• Once the full capacity has been reached there will no further opportunity to make

additional HUs available

JSE will ensure fairness and service equality to all Customers subscribing to

the same services

Test services will only be facilitated through the Access Network – no access

from Colocation can be facilitated

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Colocation Services - Primary Service Summary

Hosting Units

• Included as part of the monthly Primary Services fee

• Will be locked, access will be granted to authorised persons only

• Only full HUs will be allowed

• Size - width x depth = 600mm x 1070mm

• HU fee includes the Power Distribution Consumption Unit i.e. PDU but not the

electricity consumption usage fees

Access to JSE Markets

• 8 access ports available as part of the monthly Primary Services fee:

» 4 x Equity Market ports via fibre connectivity for Trading and Market Data access

» 2 x Derivative Market ports via fibre connectivity for Trading and Market Data access

» 2 x Remote Management connectivity ports

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Network Latency Monitoring

• Performed during Trading Hours (06h00 to 19h00)

• Reporting will be provided to customers

Power

• Consumption is monitored daily and is excluded from the monthly Primary

Services fee and will be separately charged for

• Fully redundant power feeds to HUs

• 32 Amp single phase Raritan PDUs – only the PDU fee is included in the monthly

Primary Services fee

• PDU specification details – 20 x C13 and 4 x C19 plug types per PDU

• Power correction equipment implemented and therefore correction factor of 0.9 is

applied

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Power contd.

• Original monthly power consumption calculation based on

» 3.3 kVA X 8 hours X 5 days

» 3.3 kVA X 50% X 16 hours X 5 days

» 3.3 kVA X 50% X 24 hours X 2 days

• Usage for a 3 kW HU

» R1.53 for consumption <= 1344 kWh

» R3.70 for consumption > 1344 kWh to the maximum cap of 2160 kWh

• Usage for a 5 kW HU

» R1.53 for consumption <= 2240 kWh

» R3.70 for consumption > 2240 kWh to the maximum cap of 3600 kWh

Note: kilovolt-amps (kVA) = kilowatts (kW) / PowerFactor (PF) therefore 3kW / 0.9 = 3.3kVA

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Colocation Services - Associated Services Summary

Hosting Unit Initial setup

• Once off fee applicable for setup in Colocation

• Includes requirements gathering and design advice

• Caters for a maximum of 12 hours setup (set up may not be staggered)

Remote Hands Support

• Available on business days on a first come first served basis:

» Business days during Trading Hours

» Emergency changes only, visual inspection, power cycling and cable diagnostics

» Business days during non-Trading Hours

» Planned changes and emergency changes

» Including but not limited to visual inspection, power cycling, cross connect

installation, initial setup, maintenance to the hosting unit and basic testing of devices

and cables

• Not available on non business days unless it is an emergency

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Colocation Services - Associated Services Summary

Remote Management Connectivity via JSE London PoP

• Enables connectivity via the JSE London PoP to remotely manage equipment

residing in Colocation

• Requires 5 additional production ports unless already connected to JSE London

PoP

» Production port fees - 1 x SA and 1 x UK

» Secondary port fees - 1 x SA and 1 x UK

» Remote disaster recovery port fees - 1 x SA

• Additional fees applicable

» Fees for international bandwidth as required for remote management to Colocation

• JSE London PoP being upgraded to cater for remote management connectivity and

2 cut over dates for Customers available (5 Apr 2014 and 3 May 2014)

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Colocation Services - Secondary Services Summary

Inter-Connect

• Cable connections between devices within a HU and between HUs of the same

Customer

• JSE approved cable troughs can be ordered and installed by the JSE

• Customers responsible for purchasing and installing inter-connect cables

• If a Customer rents multiple HUs which are not adjacent to each other in the same

row, then Cross Connects will be required with the applicable fees

Cross Connects

• Cable connections between HUs and/or the JSE meet me room

• Correct authorisation must be received prior to installation of Cross Connects

• JSE approved cross connect cables will be installed

• Initial setup and monthly cross connect fees are applicable as per the price list

• A Cross Connect is required to facilitate connectivity from the meet me room to the

HU for remote management connectivity

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Sub-letting

• Sub-letting is subject to the terms and conditions in the JSA and Services

Schedules

• Sub-letting allowed for:

» Member to Member Client

» Information Subscriber to Information Subscriber client i.e. member or member client if

accredited Shared Infrastructure Provider (SIP)

» Accredited SIP to Member

» Any changes to sub-letting must be approved by the JSE prior to changes being

implemented in production

Additional Network Latency Monitoring

• Latency monitoring from the HU to the Colocation network switch can be performed

for a limited period only on request and is subject to an additional fee

• Quotes will be provided as and when required (submit request to Customer

Support)

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Time Synchronisation Service

• Time synchronisation to Precision Time Protocol (PTP) or Network Time Protocol

(NTP)

• PTP option requires PTP server adapters to increase the accuracy from

milliseconds to microseconds or a PTP client installed by the customer

• The adapter will be used for normal network traffic

Additional Ports

• Additional ports can be requested and fees will be applicable

• Port requests will be subject to availability on the JSE and Customer infrastructure

to accommodate the additional ports

• If there are no available ports on the JSE Infrastructure, a lead time is required to

procure additional JSE infrastructure

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Customer Setup

• Customer setup or maintenance will involve 3 stages

» Data centre rack and stack activities to ensure HU setup

» Network connectivity tests to prove HU connectivity within the Colocation network

» Enablement of application connectivity to services of the JSE which will include a live

connectivity test to prove enablements and application connectivity to Gateways / Proxies

• Customer setup in Colocation follows a similar process to the current enablement

process i.e. order form submission, Customer Enablement Information Form (CEIF)

approval prior to Live Connectivity Test (LCON) etc.

• A detailed walkthrough will be provided to customers during a Technical Working

Group (TWG) session, once the CSOF template is available

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Change Management

• Emergency and Planned changes

• High level change process as per Services Documentation which includes best

practise standards for implementation of changes into a production environment

• No changes will be allowed without the correct documentation or approval in place

• Summary of change activities permitted / not permitted

» Trading hours

» No changes except critical approved emergency changes

» Equipment installation, setup and connectivity will not be permitted

» Non-trading hours

» Approved planned and emergency changes

» Equipment installation, setup and connectivity will be permitted

» Non Business days

» No changes except critical approved emergency changes

» Equipment installation, setup and connectivity will not be permitted

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Additional information included in Services Documentation

• Facility features and procedures for cabling, equipment, storage and

implementation

• Access control and security will be enforced and allowed for authorised persons

only

» Cell phone usage in the data centre is allowed and one landline is available (local calls

only)

» Valid identification will be required

» No photographs, food or drink permitted into the data centre

» Compliance to defined procedures is required

» Temporary access will only be permitted with the correct security forms in place


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General

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Market Data Non-Display Usage

Market Data Non-Display Usage:

• A party that uses select JSE data in a Non-Display way is obliged, before using the

JSE data, to have the usage covered under a JSE market data agreement and pay

Non-Display market data usage fees

• Market data usage fees are separate to Colocation fees

• Non-Display usage fees apply to all customers making use of JSE Services

including Colocation i.e. applicable to Colocation customers and clients of a

Colocation customer

• Colocation customers must therefore ensure their clients are informed of the JSE

market data usage implications. Customers must notify the Market Data division

(MDD) via email of clients requesting JSE data, the data type(s) requested as well

as contact details of the client – mailto: [email protected]

• MDD will verify the usage of Non-Display data, required contracts and

commercials, once all these are in place, customers can begin using data

• Any changes thereafter to the data usage will be the responsibility of the directly

contracted customer






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2014 Key Market Facing Dates

Critical production changes scheduled for Jan 2014

# Date Description Participation

Equity Market Production Resources Upgrade i.e

memory, cpu etc.

Trading Switch replacement (3K)

Prod firewall & NW routing changes

(VDC/Firewall)

Implementation of Network monitoring taps

1

18 Jan 2014

Contingency:

25 Jan 2014

All Markets

- All Clients for connectivity

tests

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Critical production changes scheduled for Feb/Mar 2014


2

8 Feb 2014

Contingency:

15 Feb 2014

Enable Colocation Network in production

All Markets

- Selected Clients for

connectivity tests

310 Feb 2014

(TBC)Equity Market CTS - New Gateways implemented

Equity Market

- CTS functional testing for

booked Clients

4

15 Feb 2014

Contingency:

22 Feb 2014

Derivatives Trading Systems migration to the

Trading Network

All Derivative Markets

- All Derivatives Clients for

connectivity tests

5

22 Feb 2014

(TBC)

Contingency:

1 Mar 2014

Equity Market Trading System Upgrade

for New Gateways

(software deployment only)

Equity Market

- All Equity Market Clients for

connectivity tests

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Critical production changes scheduled for Mar/Apr/May 2014


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1 Mar 2014

Contingency:

8 Mar 2014

New CISCO 4500s implementation and Firewall

upgrade to Production Network

All Markets

- Selected Clients for

connectivity tests

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15 Mar 2014

29 Mar 2014

5 Apr 2014

3 May 2014

Colocation Customer Take-on

All Markets

- Booked Colocation

Customers for connectivity

tests

8

21 Mar 2014

Contingency:

29 Mar 2014

JSE London PoP migration

Equity Market

- All JSE London PoP Clients

for connectivity tests

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Critical production changes scheduled for April/May 2014


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5 Apr 2014

Contingency:

3 May 2014

Colocation Customers Take-on for Remote

Management via the JSE London PoP

All Markets

- Booked Colocation

Customers for connectivity

tests

10 10 May 2014Cut over and go-live weekend for Colocation

Customers

All Markets

- All Colocation Customers

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JSE London PoP

Colocation Client Activities

Equity Market

Equity Market Participant Test Weekends (PTW)

Exchange Test Weekends (ETW) - Client Testing

Exchange Test Weekends (ETW) - Contingency - Client testing

Go live

High Level Colocation Timeline

2014

Colocation Services Build

Nov Dec Jan Feb Mar Apr May

12/05GO

LIVE

Customer Build, Rack, Stack & Enablement

10/02EQM

CTS

18/01EQM Res.

3K Trd Switch Firewall

NW Routes

& Taps25/01

User Readiness Activities

Data Centre Build

NW POC

Col

ocat

ion

25/01

15/03Live

Tst

25/01PTW

EQM

03/02

22/03PoP

[29/03]

31/01Signed

Agree-ments

Install HUs

25/01

JSE User Acceptance Testing

Procure, Prepare and Build Enhanced JSE London PoP

08/02Colo

NW to prod 15/02

15/02 DTR

Mkts move toTrd NW

22/02

22/02EQM

Upg.15/02

01/03NW

Mgmt & FW08/03

08/03

29/03PoP

Customer Site Visits

10/05PTW

EQM

29/03Live

Tst

05/04Live

Tst

03/05Live

Tst

15/02PTW

EQM

15/03PTW

EQM

12/04PTW

EQM

Equipment Freeze

31/07

Enablement / Emergency only

Specissue

10/05Live

Tst

05/04 & 03/05Remote Mgmt

via PoP

Final Integration

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Questions ?

Refer queries to:

[email protected]

+27 11 520 7384 or 7211
